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Nearly half of CEOs say employees are resistant or even hostile to AI

By Carolyn Crist
 

AI adoption faces three barriers: organizational change management, a lack of employee trust and workforce skills gaps, a report shows.

Few companies have aligned their workforce strategies with their artificial intelligence investments, leaving a major gap in preparedness and talent needs, according to a May 29 report from Kyndryl, an enterprise technology services firm.

About 7 in 10 leaders responding to a survey said their workforce isn’t ready to successfully leverage AI tools, and half said their organizations lack the skilled talent to manage AI.

“Only a small group of businesses have been able to harness AI successfully for business growth,” Michael Bradshaw, global practice leader for applications, data and AI at Kyndryl, said in a statement. “This report shows that while data architecture and technology infrastructure are key pieces of the puzzle, organizations that do not prioritize their workforces will miss out.”

 

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