Alachua County Board of County Commissioners
Gainesville FL (CareerSource), FL
Minimum Qualifications Associate degree and one (1) year of experience in business development, marketing, or public relations; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in securing worksite agreements to support the local area work experience initiatives at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification implements policies and procedures to ensure worksites adhere to federal, state, and local guidance; and serves as a point of contact for work experience participants regarding orientation, payroll, and ongoing measures of progress. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Retains current and generates new worksites to meet regional needs and supports participant training initiatives. Obtains and reviews performance evaluations from employers and takes appropriate actions. Appropriates direct placements to worksites with eligible program participants. Reviews, enters, and completes participant's timesheets in the timesheet management system. Coordinates new hire orientations, timesheet collection, and paycheck distribution. Analyzes and tracks outcomes from work experience programs and communicates trends effectively with management. Provides programmatic guidance and assistance to make recommendations and improve outcomes. Maintains full compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of computer basics including Microsoft Office applications. Knowledge of office machine usage (copier, fax, phone, and scanner). Knowledge of customer-focused service delivery systems. Skill in Microsoft Office. Skills in verbal and written communication. Strong ability to coordinate with internal and external partners. Ability to engage, understand, and respond to the needs of business accounts. Ability to work in a fast-paced and diverse environment. Ability to interpret and understand program policy and establish necessary work processes and procedures. Ability to set and manage priorities and execute programmatic data entry on a timely basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year of experience in business development, marketing, or public relations; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in securing worksite agreements to support the local area work experience initiatives at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification implements policies and procedures to ensure worksites adhere to federal, state, and local guidance; and serves as a point of contact for work experience participants regarding orientation, payroll, and ongoing measures of progress. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Retains current and generates new worksites to meet regional needs and supports participant training initiatives. Obtains and reviews performance evaluations from employers and takes appropriate actions. Appropriates direct placements to worksites with eligible program participants. Reviews, enters, and completes participant's timesheets in the timesheet management system. Coordinates new hire orientations, timesheet collection, and paycheck distribution. Analyzes and tracks outcomes from work experience programs and communicates trends effectively with management. Provides programmatic guidance and assistance to make recommendations and improve outcomes. Maintains full compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of computer basics including Microsoft Office applications. Knowledge of office machine usage (copier, fax, phone, and scanner). Knowledge of customer-focused service delivery systems. Skill in Microsoft Office. Skills in verbal and written communication. Strong ability to coordinate with internal and external partners. Ability to engage, understand, and respond to the needs of business accounts. Ability to work in a fast-paced and diverse environment. Ability to interpret and understand program policy and establish necessary work processes and procedures. Ability to set and manage priorities and execute programmatic data entry on a timely basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Completion of the eighth grade; or any equivalent combination of related training and experience.Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is semi-skilled work operating a variety of power construction equipment and motorized vehicles for the Alachua County Solid Waste Resource and Recovery Department.An employee assigned to this classification is responsible for the safe and efficient operation of various types of medium and heavy equipment, conducting routine preventative maintenance on the equipment and performing manual tasks. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Operates a variety of transfer station and materials recovery facility (MRF) related heavy equipment including a grappler/tamper; skid steer loader/sweeper; yard tractor; front-end loader; farm tractor, baler and forklift. Cleans transfer station floor as required. Loads conveyors at MRF for processing. Inspects baled material for quality. Loads trucks with baled material to meet weight requirements. Loads tires into a transfer trailer. Maintains wood waste and mulch stockpiles. Checks waste for hazardous and/or prohibited substances. Insures good housekeeping and litter control. Performs pre-operation checks of equipment; performs routine service and preventative maintenance on equipment to maintain good working order. Performs manual tasks and labor while not operating equipment as required. Assists mechanics and vehicle service attendants in minor overhaul and repair work. Completes minor repair work on equipment. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the occupational hazards and necessary safety precautions in the operation of light or medium equipment. Knowledge of the operating and repair characteristics of light or medium equipment. Ability to service types of light or medium equipment and to make minor repairs. Ability to understand and carry out oral and written instructions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts, and is frequently exposed to outdoor weather conditions, and vibration. The employee occasionally works in high, precarious places, and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Completion of the eighth grade; or any equivalent combination of related training and experience.Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is semi-skilled work operating a variety of power construction equipment and motorized vehicles for the Alachua County Solid Waste Resource and Recovery Department.An employee assigned to this classification is responsible for the safe and efficient operation of various types of medium and heavy equipment, conducting routine preventative maintenance on the equipment and performing manual tasks. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Operates a variety of transfer station and materials recovery facility (MRF) related heavy equipment including a grappler/tamper; skid steer loader/sweeper; yard tractor; front-end loader; farm tractor, baler and forklift. Cleans transfer station floor as required. Loads conveyors at MRF for processing. Inspects baled material for quality. Loads trucks with baled material to meet weight requirements. Loads tires into a transfer trailer. Maintains wood waste and mulch stockpiles. Checks waste for hazardous and/or prohibited substances. Insures good housekeeping and litter control. Performs pre-operation checks of equipment; performs routine service and preventative maintenance on equipment to maintain good working order. Performs manual tasks and labor while not operating equipment as required. Assists mechanics and vehicle service attendants in minor overhaul and repair work. Completes minor repair work on equipment. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the occupational hazards and necessary safety precautions in the operation of light or medium equipment. Knowledge of the operating and repair characteristics of light or medium equipment. Ability to service types of light or medium equipment and to make minor repairs. Ability to understand and carry out oral and written instructions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts, and is frequently exposed to outdoor weather conditions, and vibration. The employee occasionally works in high, precarious places, and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Analyst will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data & Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. No day in this position will look like the last. It is a challenging, rewarding, and fast-paced environment and this role has the opportunity to grow in different directions, whether that be technically, with the array of systems we support; strategically, as a project manager; or analytically, in working with users and our Business Intelligence team to help the Kennedy Center make data driven decisions. As we implement a series of exciting and strategic initiatives to better utilize technology and data to provide superior customer experience, we are looking for a technically astute, service oriented new team member who enjoys making changes happen. The principal purpose of the Systems Analyst is to support the use of business applications across the Kennedy Center Finance, Payroll, Human Resources, Marketing, and Development teams. A willingness to learn new systems, analytic savvy to identify inefficiencies, creativity and initiative to recommend new processes, and commitment to integrate a systematic and data-driven approach to decision-making is a must. The ideal candidate will be self-motivated and curious, have excellent written and verbal communication skills, and possess the ability to juggle multiple projects at one time, including proactively supporting a service desk queue. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play an advisory role where appropriate. Key Responsibilities Work closely with Finance/Payroll/HR/CRM users to support monthly/biweekly/weekly needs, translate business needs into technical requirements and processes, and configure/customize the system accordingly. Coordinate regular user meetings and support organization and prioritization of projects on the system roadmap. Assist in development of new features and functionality within systems. Identify, lead and/or participate in projects to maintain best functionality and current versions of business systems. Examples include: work with HR and Payroll to setup, test, and implement employee leave plan; create testing plan and lead testing efforts for version update; support Lawson system patching; identify and propose approach to data hygiene; write SQL code for overnight job to identify bad data states. Pro-actively and professionally manage a Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Develop training materials to address user needs and deliver in-person trainings as necessary. Provide support for other systems and solution, including ArtsVision, SurveyMonkey/SM Apply, CRM), and Jira/Confluence. On-call responsibilities on a rotating basis (monthly, approximately). Create and maintain detailed technical documentation for IT. Staff. Follow IT processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications This job is highly technical in nature and requires a strong understanding of databases and experience using and/or supporting applications that are both older client-server technology as well as newer SaaS solutions. Experience with ERP (Enterprise Resource Planning), finance, and CRM (Customer Relationship Management) systems is strongly desired. Experience with supporting or designing interfaces between systems (SQL jobs, SSIS packages, stored procedures, Windows Powershell tasks) would be helpful. Strong SQL skills are required and experience with or an interest in data analytics and reporting using Microsoft SQL Server Reporting Services and/or other data visualization tools (QuickSight, Tableau) would be helpful. The ideal candidate would likely have 3-5 years of professional experience in a Systems Analyst / Business Analyst / Support Analyst role. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Analyst will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data & Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. No day in this position will look like the last. It is a challenging, rewarding, and fast-paced environment and this role has the opportunity to grow in different directions, whether that be technically, with the array of systems we support; strategically, as a project manager; or analytically, in working with users and our Business Intelligence team to help the Kennedy Center make data driven decisions. As we implement a series of exciting and strategic initiatives to better utilize technology and data to provide superior customer experience, we are looking for a technically astute, service oriented new team member who enjoys making changes happen. The principal purpose of the Systems Analyst is to support the use of business applications across the Kennedy Center Finance, Payroll, Human Resources, Marketing, and Development teams. A willingness to learn new systems, analytic savvy to identify inefficiencies, creativity and initiative to recommend new processes, and commitment to integrate a systematic and data-driven approach to decision-making is a must. The ideal candidate will be self-motivated and curious, have excellent written and verbal communication skills, and possess the ability to juggle multiple projects at one time, including proactively supporting a service desk queue. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play an advisory role where appropriate. Key Responsibilities Work closely with Finance/Payroll/HR/CRM users to support monthly/biweekly/weekly needs, translate business needs into technical requirements and processes, and configure/customize the system accordingly. Coordinate regular user meetings and support organization and prioritization of projects on the system roadmap. Assist in development of new features and functionality within systems. Identify, lead and/or participate in projects to maintain best functionality and current versions of business systems. Examples include: work with HR and Payroll to setup, test, and implement employee leave plan; create testing plan and lead testing efforts for version update; support Lawson system patching; identify and propose approach to data hygiene; write SQL code for overnight job to identify bad data states. Pro-actively and professionally manage a Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Develop training materials to address user needs and deliver in-person trainings as necessary. Provide support for other systems and solution, including ArtsVision, SurveyMonkey/SM Apply, CRM), and Jira/Confluence. On-call responsibilities on a rotating basis (monthly, approximately). Create and maintain detailed technical documentation for IT. Staff. Follow IT processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications This job is highly technical in nature and requires a strong understanding of databases and experience using and/or supporting applications that are both older client-server technology as well as newer SaaS solutions. Experience with ERP (Enterprise Resource Planning), finance, and CRM (Customer Relationship Management) systems is strongly desired. Experience with supporting or designing interfaces between systems (SQL jobs, SSIS packages, stored procedures, Windows Powershell tasks) would be helpful. Strong SQL skills are required and experience with or an interest in data analytics and reporting using Microsoft SQL Server Reporting Services and/or other data visualization tools (QuickSight, Tableau) would be helpful. The ideal candidate would likely have 3-5 years of professional experience in a Systems Analyst / Business Analyst / Support Analyst role. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features. Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate. Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features. Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate. Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
