Digital Transformation Manager Valley Water Salary: $165,942.40 - $211,952.00 Annually Job Type: Full-Time Job Number: 01965-E Location: CA, CA Department: Information Technology Closing: 3/1/2026 11:59 PM Pacific Description Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration. Overview: The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information. This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery. The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: Customer Service & Stakeholder Support • Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements. Helpdesk Oversight & management • Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores • Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives. Information Governance & Risk Management • Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records. Automation & Digital Transformation • Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training. Reference Library & Records Management • Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media. Public Records & Legal Compliance • Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required. Leadership & Administration • Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below. Ideal Experience: • Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management. Ideal Skills and Abilities: • Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations. Ideal Knowledge: • Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software. Ideal Training and Education: • Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable. Required License or Certificate To review the Job Description, please click https://tinyurl.com/23c8u66x Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year). Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. To apply, please visit https://apptrkr.com/6936060

Annual Salary Range: $90,500.80 – 140,296.00 First Review of Applications: January 8, 2026 Expected Start Date: February/March 2026   Description Role The Senior Administrative Analyst will work as part of SANDAG’s Office of the Independent Performance Auditor (OIPA) to help ensure OIPA is effective and efficient in their administrative operations and intergovernmental responsibilities.   The position will provide complex professional, analytical, and administrative support for the OIPA, the SANDAG Audit Committee, and provide general administrative audit and investigative support.   Office of the Independent Performance Auditor On January 1, 2018, a new California Assembly Bill (AB 805) required the creation of the Audit Committee and an Independent Performance Auditor (IPA) position. The IPA leads the Office of the Independent Performance Auditor (OIPA) and has the authority to conduct performance audits of all departments, offices, boards, activities, and programs of the consolidated agency. OIPA is currently a 10-person independent, oversight function expected to grow to 12 positions by fiscal year 2028.  Performance audits are conducted in compliance with Generally Accepted Government auditing standards (GAGAS). OIPA’s performance audits can include reviewing compliance with the agency’s administrative policies, procedures, and local, state and federal regulations; audits of funding, revenue streams, capital projects, expenditures, enterprise risk management, public procurement practices, various transportation projects and programs, and other regional planning programs and initiatives that impact the region.  OIPA serves as the Board of Directors’ oversight function that objectively evaluates and recommends improvements to SANDAG operations.  The IPA presents an annual work plan to the Audit Committee for approval based upon the results of an annual risk assessment. OIPA is also the official body of SANDAG to investigate allegations of potential fraud, waste, abuse, and gross mismanagement identified by SANDAG staff or other stakeholders.    Experience and Qualifications Bachelor's degree with major course work in Public Administration, Business Administration, or a related field,  Three years of progressive professional program and administration experience in areas such as business/office services, executive office management, or project and contract management.  Experience performing complex professional administrative and analytical functions in program administration; auditing or contract experience preferred; familiarity with federal, state, and local policies, procedures, laws, regulations, and administrative and departmental policies and procedures. Experience with the development of scopes of work, independent cost estimates, project budgets and schedules, and performing contract administration functions. Demonstrated experience researching, compiling, and analyzing data and information; ability to prepare meaningful summary reports from assembled data; ability to analyze data and make appropriate recommendations.  Benefits Hybrid work options 9/80 flexible work schedule Pay-for-performance merit increases Retirement - Defined Benefit Plan with the California Public Employees' Retirement System (CalPERS) Retirement - 457 Defined Contribution Plan with Voya Excellent health insurance options for employees and their eligible dependents Free dental and vision insurance for employees and their eligible dependents Education Assistance of up to $5,250 a year for regular employees Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service. Call (619) 699-1900 or visit https://www.governmentjobs.com/careers/sandag ? for information. First Review: January 8, 2026. EOE

Chief Executive Officer Mississippi Food Network (MFN) has been feeding Mississippians since 1984. In the early 1980s, a group of concerned and compassionate people recognized the need for a food bank — a distribution center that would accumulate, store, and distribute food and household items for charities that would make the final distribution to needy people in the community.   Today, MFN has grown to over 80,000 square feet in space, including a 62,000-square-foot main distribution center and office building, purchased in 1996. In 2003, a 20,000-square-foot building became available across the street from the main distribution center.   More than 21.2 million pounds of food are distributed annually. Each month, the team works with donors and over 430 nonprofit partners and programs to distribute food to more than 150,000 people, a total of 1.8 million people per year. MFN, a partner food bank of the Feeding America Network, is one of the largest nonprofit organizations in Mississippi.   The organization is currently navigating a dynamic administrative environment, creating a timely opportunity for this next leader to strengthen fundraising efforts, broaden revenue diversification, and expand food sourcing strategies. The CEO will play a key part in advancing innovative development initiatives that enhance the organization’s long-term sustainability and deepen its impact across the communities they serve.   With strong operational and logistical foundations already in place, the next CEO will help further cultivate a culture of accountability, collaboration, and continuous improvement. By championing staff development, expanding cross training opportunities, and fostering mission focused growth, the new leader will equip the team to navigate an evolving nonprofit landscape and support sustained, mission driven success.   MFN seeks a visionary, mission-driven leader to serve as Chief Executive Officer. This is a rare opportunity to lead a high-impact organization in the fight against hunger across Mississippi. The CEO will guide MFN's strategic direction, champion community-based solutions to food insecurity, and ensure long-term financial sustainability through exceptional leadership in fundraising, partnerships, and operations. The role is best for a dynamic individual with deep nonprofit management experience, the ability to foster strong community relationships, and a strong desire to create meaningful engagement with a diverse range of stakeholders.   Mississippi Food Network offers a competitive salary and benefits package. The salary range for this position is between $175,000 – $200,000 and will be commensurate with experience. MFN offers a comprehensive benefits package, including but not limited to nine paid holidays, vacation, medical, dental, disability, and life insurance, as well as a 403(b) retirement plan.   Applications and nominations are being received exclusively by Kittleman & Associates, LLC. To apply, please send a current resume and letter of introduction to www.kittlemansearch.com/mississippi-food-network-chief-executive-officer (click on the Apply button at the bottom of the page). For best consideration, please submit your materials by April 1, 2026.   For more information about Mississippi Food Network, please visit https://www.msfoodnet.org/. To apply, visit: https://apptrkr.com/6927853

Supervisor, Information Technology Mt. San Jacinto College Salary $6,866.35 - $10,083.48 Monthly Location District Wide (multiple campuses), CA Job Type Full Time Job Number 03328 Department Information Technology Division Institutional Effectiveness/Research/Grants Closing Date 3/5/2026 11:59 PM Pacific Salary Level 27 Salary Schedule Range (From Step - To) 1 to 14 Weekly Hours 40 Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am Contract Length 12 months Occupational Group U Supervisor Position Type R Regular Categorically Funded No # of Positions 3 JOB SUMMARY We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA . Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures. CONDITIONS OF EMPLOYMENT • This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs. • Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires. • A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. • Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: • Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A Ability to: • Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. QUALIFICATIONS AND REQUIREMENTS Education and Experience: • An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered*** Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record. PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds. This work is performed indoors at campus computer center, in classrooms and various satellite campus locations. THE COLLEGE To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/ To apply, please visit https://apptrkr.com/6936716