Emergency Preparedness Manager Santa Clara Valley Transportation Authority Salary: $157,783.54 - $191,813.38 Annually Job Type: Full-Time Job Number: 26-CK-26-00022 Closing: 3/3/2026 11:59 PM Pacific Location: CA 95134-1927, CA Department: System Safety & Security Admin. Division: System Safety & Security Job Description The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves. Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts. About the Emergency Management DepartmentOur Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.Who We Are • Professionals trained to educate our community about emergency management principles. • Coordinators and implementers of training programs to enhance VTA resiliency. • Providers of emergency notifications, updates, and alerts. • Information analysts who provide key decision-makers with situational awareness. • Developers of VTA's emergency management plans, including their maintenance and evaluation. Definition Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities. Distinguishing Characteristics The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues. The Ideal CandidateThe ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning. This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders. The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness. In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA. About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all. Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express. As the county's https://www.vta.org/programs/congestion-management-agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development. VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services. For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families. Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance. Essential Job Functions Typical Tasks: • Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; • Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters; • Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities; • Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery; • Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community; • Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities; • Participates in community events to increase awareness of emergency preparedness and the role of emergency management; • Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities; • Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies; • Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises; • Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements; • Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders; • Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures; • Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act; • Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; • Performs related duties as required. Minimum Qualifications Employment Standards Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination. Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred. A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred. Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment. Supplemental Information Knowledge of: • Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework; • Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2; • Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies; • Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures; • Principles and practices of public transportation policies, funding sources, and real estate leasing and development; • Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development; • Principles and practices of effective supervision and training; • State and national laws and policies regarding emergency management. Ability to: • Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff; • Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; • Ensure VTA complies with federal, state, and local agencies; • Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; • Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; • Oversee and evaluate emergency management programs; • Analyze situations, identify problems, recommend solutions, and evaluate the outcome; • Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements; • Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests; • Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences; • Communicate clearly and effectively, both orally and in writing; • Effectively represent VTA in dealings with government agencies and other entities; • Establish and maintain effective working relationships with those contacted during work; • Develop and implement change through new and innovative processes and technology. General Application Instructions Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference. To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation. Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success. Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application. Communication & Contact Information All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles. Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays. Application Review & Processing All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications. While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position. Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA. This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union. Tentative Examinations: Oral Panel: Week of March 16, 2026 Conditions of Employment Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment. For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location. Eligibility List The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email mailto:Personnel@vta.org at least five business days before the test. Equal Employment Opportunity VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc. To apply, please visit https://apptrkr.com/6946143

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $100,000 - $115,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This is a full-time, benefits eligible limited term position with a 4 year contract.  The Project Management Office (PMO) of The John F. Kennedy Center for the Performing Arts is responsible for the management of all design, engineering, and construction projects supporting the Presidential monument. The Director of PMO supervises a team of project managers with different technical discipline in the design and construction industry. The manager works collaboratively with the stakeholders, end users and other Facility Management department as required to successfully complete capital projects. The Assistant Project Manager (APM) for this new position will be tasked with working on projects that required an expertise in mechanical, electrical and plumbing engineering. This position is responsible working with Project Managers in the management and efficient and effective coordination and accomplishment of the planning, scoping, design, acquisition, construction, change management, transition, and outfitting of The John F. Kennedy Center for the Performing Arts and REACH expansion. The duties of the APM include a variety of project management and administrative tasks that enable the Project Management Office to accomplish the multi-year capital rehabilitation and renovation programs. The APM is responsible for assisting with project management through the lifetime of assigned projects as well as the management of smaller and internal projects. The Assistant Project Manager will assist with or manage project concepts, procurement, design, construction, and closeout. Each stage of all projects will require coordination with other Kennedy Center departments, including Operations and Maintenance, Security, Production, and other building occupants. Projects are deemed successful if schedule and budget targets are met with minimal disruption to building operations. Key Responsibilities Project Design Management - The duties include performance of all activities related to coordination of design as accomplished through consultant architecture/engineering (A/E) firms, including the following: Coordinate project requirements with the end user during the design, construction, transition, and turnover of the project. Review and coordinate comment on building designs and specifications, operational and functional systems, contractor submittals and schedules, and other related documentation and plans. Development of scope of work for requests for proposals from A/E firms. Review of A/E fee proposals and recommendations for fee award amounts. Management of project design schedules. Management of A/E design activities, including design meetings, document submissions, design reviews, and verification of design requirements. Management of project construction schedule, inducting coordination with affected Kennedy Center departments. Organization and maintenance of all project files. Providing administrative and planning support to Project Managers Act as Contracting Officer’s Technical representative and manage all contracting activities with the designated Contracting Officer’s Representative Project Construction Management - The APM is responsible for coordinating project activities during the construction phase. Project budget and schedule are of paramount importance. Duties include the following: Construction observation, including assessments of work in place against contract specifications and building code requirements. Change management, including analysis of proposed construction change orders, and management of changes within budget. Submittal management, including coordination of simultaneous A/E and Kennedy Center reviews. Management of responses to contractor's requests for information. Ensuring that all transition and initial outfitting planning and execution is synchronized with the construction contract. Monitoring and management of construction schedule, including implementation of proactive techniques to ensure projects remain on schedule. Coordination of all project work with Kennedy Center staff and performance activity, including detailed and specific communication as necessary. Management of all A/E and contractor activity during the construction phase. Project closeout, including completion of punch list activities; receipt of project manuals, warranties, and as-built documentation; and turnover to Facilities Operations and Maintenance staff. Organization and maintenance of all project files. Providing administrative and planning support to Project Managers Assist with the management of contract activities with the designated Contracting Officer’s Representative Capital Repair and Program-wide Tasks - The incumbent Manager will assist the Director, Project Management Office in developing program-wide reports and information such as the following: Assist with the preparation of bi-monthly project reports to the Office of Management and Budget (OMB). Other duties as assigned. Key Qualifications 3-5+ years of experience designing/project managing projects from concept design through construction. Degree requirement: Bachelor of Science in Mechanical or Electrical Engineering or similar field. Current registration as an Engineer (PE) by any State, District of Columbia, Guam, or Puerto Rico or Engineer in Training (EIT) is preferred. Hydronic systems, including chilled water, hot water, condenser water, and experience working with Building Automation Systems (BAS). Knowledge and experience in design of various HVAC systems, including VAV (Variable Air Volume), Constant Volume, Dual Deck, VRF (Variable Refrigerant Flow) systems, as well as central Air Handling Units (AHUs) and DX split systems. Knowledge and experience in design of central plant operations and equipment, including chillers, cooling towers, hot water boilers, pumps, and related systems. Knowledge and experience in building commissioning of MEP SystemsKnowledge of mechanical and electrical engineering concepts, principles, methods, and practices including the latest developments in building design and construction. Including familiarity with: Knowledge of related technical disciplines (i.e. architecture, civil, and structural engineering) to ensure that areas of overlapping responsibilities among technical disciplines receive proper design consideration and that total project objectives are met Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Work is performed primarily throughout the interior and exterior of the Center. The incumbent generally works indoors but may occasionally work outside in a variety of weather conditions. Incumbent is exposed to the regular hazards of working around machinery, chemicals, and electrical and electronic equipment and devices. The work performed is usually performed in an office setting, however, visits to active construction sites are required where normal safety equipment and precautions are required. Work may require frequent visits to construction sites with typical construction hazards. Bending and climbing stairs and ladders is routinely required. The incumbent is required to assist in a myriad of physical office management duties and potentially assist in moving or lifting small equipment and materials such as extensive plans and specifications. This mandates walking, standing, stooping, bending, carrying, and similar movements, as well as agility, stamina, and dexterity. Extensive walking, bending, and lifting of materials up to 25 pounds may be required. The noise level in the work environment is typically normal office background noise but will occasionally include noise from construction activities and work in active equipment and utility rooms.

Minimum Qualifications Bachelor's degree; or any equivalent combination of related training and experience. Must possess a valid State of Florida Drivers license  and be insurable by District’s insurance carrier . Successful completion of a criminal history background investigation is required prior to employment. Evening and weekend work hours may be required. Position Summary The Outreach Library Specialist position operates the library's bookmobiles, which are International model low-profile large trucks with 30-foot trailers. The successful candidate will be responsible for driving and navigating the bookmobiles to remote locations throughout the county. While a CDL license is not required, applicants should be comfortable handling and maneuvering the large truck and trailer combination. In addition to driving duties, the Outreach Library Specialist will play a vital role in providing exceptional customer service, managing circulation, offering readers advisory and reference services, organizing programming, and tracking bookmobile usage statistics. As the position involves regular travel to various locations, the schedule may vary on a week-to-week basis due to event scheduling. This is responsible, varied technical and paraprofessional work in the Alachua County Library District. An employee assigned to this classification is responsible for performing complex technical duties under general supervision and within prescribed guidelines. Although the employee works with considerable independence, deviations from established library procedures or library policy are made in consultation with a higher level supervisor. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS Functions as lead worker on assigned tasks. Performs reader guidance and ready reference work within established guidelines through basic searches of online resources and databases; assists patrons and staff in locating materials and/or information. Organizes, indexes and maintains records, library databases, and files; maintains inventories. Reviews library materials and recommends purchase to a professional Librarian. Drives and operates bookmobiles and other library vehicles. Operates personal computers, terminals and peripherals (scanners, printers, photocopiers) in office support tasks and to assist the public. Explains Library District procedures and policies. Keeps abreast of publisher, vendor and outside agency procedures as they relate to library operations. Plans, schedules and hosts individual program sessions; obtains, designs and produces support materials. Loads materials onto bookmobile; shelve/reshelve materials. Operates, maintains and assists patrons in the use of library equipment.   Ensure patron compliance of all policies and procedures through effective communication and enforcement. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of organizing materials in alphabetical and numerical order. Knowledge of a variety of books, subjects and literature, specifically as related to assigned area. Knowledge of the major fields of learning comprising the social sciences, natural sciences and humanities. Knowledge of operating and basic troubleshooting of computer equipment. Knowledge of frequently used software applications, word processing and spreadsheet applications.  Ability to perform basic troubleshooting of common software problems.   Ability to use emerging technology for patron service.   Ability to drive Library District vehicles. Ability to interpret, apply and explain library procedures. Ability to determine when a situation should be referred to a higher level supervisor. Ability to receive and convey written or oral instructions; ability to explain informational instructions to others. Ability to push and/or pull fully loaded hand carts; ability to load and unload materials from carts and vehicles. Ability to establish and maintain effective working relationships with co-workers, the public and other agencies. Ability to lift, reach, and bend to locate and remove requested materials. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is required to reach and be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of printed matter and computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows:   New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Day   Additional Christmas Holiday   3 Floating Holidays    Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.

Minimum Qualifications Associate's degree in Computer information Technology, Networking, Computer science or related field and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.  Successful completion of a criminal history background investigation is required prior to employment.   Evening and weekend work hours may be required.   Additional Preferred Qualifications Experience working with Drupal or other content management systems. Website development, administration, or design experience. Experience working with Polaris or other library catalog system administration or reporting. Public library experience Web accessibility experience. Position Summary This is independent, technical, work providing front-line support for the Alachua County Library District online and cloud-based services. An employee assigned to this classification is responsible for performing a variety of tasks including troubleshooting, monitoring library applications, and developing a deep understanding of architecture and interoperation of the search interfaces, discovery tools, event software, and content management website. As part of these responsibilities, the employee will follow usability and accessibility best practices, in line with the Americans with Disabilities Act (ADA) and Section 508. This includes exploring and comparing different options, recommending and helping to put the best tools in place, and creating and delivering training for staff and the public.  This work may include some coding and testing as defined by the manager and specific assigned projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Maintains and supports all Library District websites, outsourced vendor software, and web application development. Assists in the design, development, maintenance, and enhancement of websites using current web standards (e.g., HTML, CSS).  Modifies user interface and existing software in response to user needs. Consults with staff for assessing input, processing requirements, and desired outputs, recommending effective use of web tools and modules. Evaluates, tests, and troubleshoots web interfaces and applications to ensure desired outcomes and operational efficiency. Assists users and staff with identifying, solving, and resolving software and device-related issues, including those on Windows, macOS, iOS, Android, and eReader platforms (e.g., Kindles, Nooks, laptops, tablets, iPads). Serves as a liaison with software vendors to debug, monitor, and resolve operating conflicts. Provides training and technical support to staff and the public regarding web development, application use, and troubleshooting. Assists manager with basic analysis and evaluation of usage statistics. Assists management in developing long and short-range goals and objectives. Performs related work duties as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  Knowledge, Skills, and Abilities  Considerable knowledge of website operations, maintenance workflows (HTML, CSS), and best practices for supporting content management systems (such as Drupal). Knowledge of principles, practices, and techniques used in developing and maintaining websites. Knowledge of and familiarity with web-based technologies and devices, including desktop computers, tablets, smartphones, and eReaders, with an emphasis on troubleshooting and user support. Knowledge of current web accessibility standards (W3C, Section 508) and practical skills for ensuring accessible digital content, including Word, Excel, and PDF documents. Ability to effectively prioritize and organize work. Ability to communicate effectively both verbally and in writing. Ability to understand and follow complex oral written instructions with attention to detail. Ability to train and motivate staff in the use of websites, digital tools, and online services. Ability to maintain strong collaboration skills to build positive relationships with Library District employees, vendors, and the general public. Ability to understand, interpret, and align with Library policies, procedures, and goals. Ability to communicate and uphold policies and procedures through effective communication and enforcement.  Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows:   New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Day   Additional Christmas Holiday   3 Floating Holidays    Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.