34 Community Support Services jobs

Minimum Qualifications Bachelor's degree in Health and Human Services or a related field and two years of professional level experience with responsibility for a poverty reduction program and/or special initiatives; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.   Successful completion of all applicable background checks pre-hire and ongoing are required.  A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Position Summary This is highly responsible administrative work managing a program to ensure that implementation and prescribed activities are carried out in accordance with specified departmental objectives. An employee assigned to this classification plans and develops methods and procedures for implementing program, directs and coordinates program activities, and may exercise control over subordinate employees for specific functions or phases of program. Work is performed under the direction of a higher level supervisor or manager and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate employees including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing work-related complaints and resolving problems. Reviews reports and records of activities to ensure progress is accomplished toward specific program objectives. Modifies and/or changes methodology as required to redirect activities and attain objectives. Prepares program reports for superiors. Controls program expenditures in accordance with budget allocations. Determines program direction and develops appropriate policies and procedures. Determines data to be analyzed in maintaining program; selects and analyzes data; formulates program changes/direction based on analysis and recommends to department director. Develops and/or assists in development, implementation, and maintenance of program related computer programs. Responds to citizen inquiries/complaints regarding the operation of the program. Assists in monitoring of contracts related to the operation of the program. Coordinates activities dealing with local, state, and federal agencies. Represents departmental program area when necessary at public meetings. Evaluates current procedures and practices for accomplishing program objectives. Reviews and analyzes reports, records and directives. Coordinates activities of program area with related activities of other County departments. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the program or program area. Thorough knowledge of local, state, and federal regulations related to the program or program area. Considerable knowledge of computer hardware and software requirements of program area. Ability to develop and implement operating policies and procedures. Ability to perform complex analysis of data and formulate recommendations. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to attain proficiency in the operation of computer hardware, software, and related programs. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to plan and organize work and manage time. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Supplemental Information An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master’s degree in counseling, marriage and family therapy, or social work from an accredited university or college OR within 6 months of earning the Master's degree as shown. If not currently a registered intern, must obtain an intern registration number with the State of Florida within 12 months of employment in this classification.  Must successfully pass a pre-employment drug screen.   Successful completion of all applicable background checks pre-hire and ongoing are required.   Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement.   Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. This is Level One certification. Position Summary This is professional counseling work assigned to the Department of Court Services and conducted by the OPUS outpatient program. An employee assigned to this classification is responsible for screening clients mental and emotional functioning for suitability for levels of treatment, including evaluations to determine diagnoses, the proper level and intensity of treatment, as well as recommendations for treatment. The employee will conduct individual, group, and family counseling to address general mental illness, co-occurring disorders, as well as substance use disorders in an outpatient setting.  Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.   Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Takes calls from referrals and referral-sources and promptly schedules sessions with eligible citizens.   Completes assessments, treatment plans, and clinical case notes.  Conducts screenings and assessments of referrals in custody at the jail.   Participates in staff meetings in support of treatment courts as needed.   Conducts a variety of evidence-based counseling strategies (including CBT and MI) that match the client and the client’s treatment goals.   Maintains a high standard of clinical documentation.   Ensures all clinical documentation requirements comply with guidelines set forth by the Florida Administrative Codes Chapter 65D-30, Florida Statutes Chapter 491, and 42 CFR.   Monitors progress in treatment and updates treatment plans as necessary to ensure the proper standard of care is delivered to every citizen receiving services.   With proper releases, collaborates with probation officers, Treatment Courts, Public Defenders Office, and others to ensure continuity of care. Provides some case management functions to assist clients in accessing other services and benefits.   Provides services to eligible participants on both a voluntary and involuntary basis.   Participates in meetings and community groups to represent the program and inform stakeholders of services and treatment offered.    Builds and nurtures positive professional relationships with other county program employees to facilitate referrals for services to citizens in need.      Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of personality development theory.   Knowledge of substance use and addiction and treatment.   Knowledge of counseling theory (specifically CBT and MI).   Knowledge of the DSM-V and appropriate treatments for diagnoses   Knowledge of treatment planning and monitoring.   Knowledge of professional codes of ethics and standards.   Knowledge of trauma informed care.   Proficient skill using computer programs like Word, Excel, and internet browsers. Ability to observe client behavior and discern their emotion, level of attention, and congruency of speech.   Ability to conceptualize and identify root causes of symptomology and communicate them to the client.   Ability to maintain professional boundaries and refrain from fraternizing or engaging in dual relationships with clients.   Ability to conduct counseling effectively and adjust approach if needed.   Ability to receive constructive professional feedback during supervision.   Ability to communicate dissenting opinions in a professional and non-provocative way.   Ability to express ideas clearly and concisely, verbally and in writing.   Ability to manage time between clinical, administrative, and other duties effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms.   The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   Work schedule of 40 hours per week may vary depending upon unit needs and could be a variety of hours and shifts including some evening and weekend hours.     Supplemental Information Desired but not required: Ability to speak Spanish fluently.  Desired but not required:  Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)  Confidential Position:  Certain personal information for employees (and specific family members) in this job position is exempt from public records pursuant to Chapter 119 of the Florida Statutes. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in social work, psychology, or a closely related field and one year public contact/public service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is  grant funded position. No rights to permanent employment.     Position Summary This is professional crisis intervention counseling work in the County's Crisis Center.   An employee assigned to this classification coordinates and monitors volunteer crisis intervention counselors including work scheduling, case monitoring, training, and ensuring continuous availability of needed supplies. Work is directed and reviewed by a higher level supervisor through conferences, reports, and observations of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Informs volunteers of policies, procedures, and standards of volunteer service. Observes work activities of volunteers to evaluate work performance. Confers with volunteers to resolve grievances and promote cooperation and interest. Participates in programs of public recognition for volunteer workers. Schedules crisis intervention volunteers for telephone and outreach duty. Directs and assists volunteer counselors with clients and procedures. Coordinates the collection, processing and reporting of program activity data. Keeps records and maintains client files. Assists in planning and implementation of training activities for volunteer counselors. Counsels and refers clients to appropriate agencies or services in the community.  Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide counseling. Knowledge of laws, rules and regulations relating to operations of community crisis intervention centers. Knowledge of community counseling/intervention resources available to the center. Ability to effectively train and supervise volunteers. Ability to work with and counsel suicidal/distraught clients. Ability to establish and maintain good working relationships with assisting agencies, other County departments and employees and the general public. Ability to respond calmly, quickly and effectively in crisis situations. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and one year of crisis intervention experience; or any equivalent combination of related training and experience.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.  If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is  grant funded position. No rights to permanent employment.     Position Summary This is responsible para-professional work providing crisis intervention services to maintain a continuous community suicide prevention and crisis intervention program in the Alachua County Community Support Services Department.  An employee assigned to this classification provides crisis intervention services, comprehensive information, and resource referrals via telephone and in person; performs safety and reassurance checks and offers specialized follow up care to persons in need of short-term crisis care coordination; and assists with guidance of volunteers.  Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS  This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.  Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access, equity, and inclusion.  Fosters an inclusive and collegial community that builds on the diversity and strengths of its volunteers and staff.  Provides crisis intervention services on the crisis telephone line and in person.  Consults with staff concerning services to clients and volunteers and coordinates and assists with the implementation of program policies and procedures.  Develops and maintains effective liaison with assisting community mental health and other agencies.  Observes activities of volunteers to provide feedback on performance.  Confers with volunteers to resolve grievances and promote cooperation and interest.  Participates in programs of public recognition for volunteer workers.  Assists with guiding volunteer counselors with clients and procedures.  Coordinates the collection, processing and reporting of program activity data.  Keeps records and maintains client files.  Utilizes resource referral database to provide information and referral assistance to callers seeking mental health and other services.  Provides follow-up contacts to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors.  Assists in planning and implementation of training activities for volunteer counselors.  Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES  Considerable knowledge of current techniques, principles, and practices of crisis intervention and suicide counseling.  Knowledge of laws, rules, and regulations relating to operations of a community crisis intervention center.  Knowledge of community counseling and intervention resources available to the center.  Knowledge of primary models and techniques for treatment of individuals for the purposes of crisis prevention and intervention including assessment, counseling, and safety planning.  Ability to effectively train and guide volunteers.  Ability to work with and support suicidal/distraught clients.  Ability to function in a team setting.  Ability to establish and maintain good working relationships with assisting agencies, other County departments, and employees and the general public.  Ability to respond calmly, quickly, and effectively in crisis situations.  Ability to communicate effectively both orally and in writing.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. Supplemental Information Desired completion of Alachua County Crisis Center Volunteer Training or similar crisis specific training and experience. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in business administration, social work, counseling, or behavioral Science; or any equivalent combination of related training and experience. Applicants must meet all requirements of Florida Statute 292.11. ( http//www.leg.state.fl.us )    w hich states A county or city veteran service officer must be a veteran who served as a member of the Armed Forces of the United States during a period of war, as defined in Title 38, U.S.C.; who served at least 18 months' active duty in the Armed Forces; and who was separated from such service under honorable conditions, or the surviving spouse of any such veteran. Any honorably discharged wartime veteran who was so discharged for service-connected or aggravated medical reasons before serving 18 months of active duty; who completed a tour of duty other than active duty for training, regardless of the length of the tour; or who satisfied his or her military obligation in a manner other than active duty for training or reserve duty shall be eligible for employment as a county or city veteran service officer. Every county or city veteran service officer, in order to be eligible for employment as a county or city veteran service officer, shall have a 2-year degree from an accredited university, college, or community college or a high school degree or equivalency diploma and 4 years of administrative experience.    You must be a Veteran with a DD214 which is required for verification or a letter from a Commanding Officer with dates of service and character of service. You must be a Veteran with a DD214 which is required for verification or a letter from a Commanding Officer with dates of service and character of service.      Required training must be successfully completed within 12 months of employment.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional counseling work in the County's Veteran Services Office. An employee assigned to this classification is responsible for advising and assisting veterans and dependents, and other stakeholders in matters pertaining to their rights and benefits under various federal and state statutes and representing veterans before various officials. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.   Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.  Works effectively with clients which may include those who are terminally ill, dependents of those who are terminally ill, mentally ill including Post Traumatic Stress Disorder, other mental health conditions, physically disabled, victims of military sexual trauma or other sensitive areas. Interviews and assists veterans and/or dependents to determine type of eligibility for veterans' benefits which include but are not limited to: Service-Connected Disability Claims, Non- Service Connected Pension Claims, Dependency and Indemnity Compensation, Burial and Memorial Benefits, Debt Waivers, Appeals, Medical Care, Educational Benefits, Life Insurance, Home Loan Guaranty, and Correction of Military Records.  Represents Veteran/clients with claims to Department of Veterans Affairs as the Claimant's Representative. Assists veterans/clients in locating, researching, securing, and developing necessary paperwork and supporting documentation for filing of fully developed and traditional VA claims and prepares forms for the adjudication process.   Documents all contacts with and services provided on behalf of Veterans assigned to caseload. Maintains confidential records in accordance with all requirements of the data privacy laws and HIPAA. Acts as an advocate for veterans, their dependents, and other stakeholders. Maintains contact with local and State Service Officials to ensure that all claims filed with the Veterans' Administration are properly adjudicated. Communicates via telephone, email and face-to-face concerning  all  VA  benefits  for  veterans  and/or dependents. Consults with the Veterans' Services Director in reviewing correspondence regarding claims to ensure that veterans obtain proper evaluation of their disabilities or basic entitlements to VA benefits. Researches military and veteran service records to build effective VA claims linking injuries, diseases, exposures, secondary illnesses and injuries etc. to active duty service and compiles evidence including military service records, military medical records, VA medical records, presumptive illnesses and sicknesses using Veterans Laws, Rules and Regulations.   Prepares appeals of cases to be sent to the Board of Veterans' Appeals in Washington, DC; Prepares appeals for discharge review by the military Armed Forces Review Board. Refers and coordinates assistance to veterans in need of medical and/or behavioral car and services to the Veterans' Administration Medical Center or community-based resources. Visits homebound, nursing home and hospitalized veterans to assist with claims. Drives a County and/or personal vehicle regularly to perform duties. Continuously reviews local, federal and state laws, rules and regulations on VA benefits and appeals processing. Assists and supports Veteran related community events as scheduled and approved by the Veteran Services Director. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of the laws, rules and regulations governing veterans' benefits under federal and state statutes. Considerable knowledge of current principles, practices, and techniques for counseling a variety of clients. Knowledge of various community agencies/services available to aid clients. Ability to use judgement, strategy, troubleshoot and expedite claims when necessary.   Ability to problem solve complex cases arbitrarily utilizing comprehensive knowledge of all pertinent rules, regulations, and statutes.  Ability to exercise good judgment in assisting in the solution of veterans' problems. Ability to establish effective long-term working relationships with veterans, veterans' agencies, civic groups, other County employees and the general public. Ability to communicate effectively, both orally and in writing, and to prepare clear and concise written reports. Ability to interpret various local, federal, and state statutes dealing with Veterans' affairs. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's degree in counseling, psychology or related  mental health  field  and three years of mental health counseling and/or crisis intervention experience.  A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention.   Applicants within six months of meeting the minimum education/experience may be considered for trainee status.   Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required.   Position Summary This is responsible professional crisis intervention counseling work in the County's Crisis Center.   An employee assigned to this classification directs the daily processing of crisis calls, develops appropriate action plans for immediate client cases and coordinates needed client-supporting resources.  Work  is  performed  under  the  direction  of  a  higher-level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes   a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication. Assigns caseloads and related duties, and coordinates activities of staff, volunteers, and graduate students in providing counseling services to assist clients with problems of emergency or crises nature.  Assists all staff through individual and group conferences in analyzing case problems and in improving their diagnostic and helping skills. Reviews case records and evaluates performance of staff members and recommends indicated action. Participates in developing and implementing agency administrative policy. Counsels clients individually and/or in groups on planned basis and in emergencies.  Trains new employees in areas such as agency policy, department procedures, and agency or government regulations. Provides in-service training for experienced workers in areas such as new policies, procedures, and regulations. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Directs and assists volunteer and graduate student counselors in effective processing of immediate telephone and walk-in requests for assistance. Continuously reviews current case load. Counsels and refers clients to appropriate agencies or services in the community. Continuously evaluates and advises crisis intervention volunteers, practicum and internship graduate students. Maintains effective liaison with assisting community mental health and other agencies. Keeps records and maintains client files. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide counseling. Considerable knowledge of laws, rules and regulations relating to operations of community crisis intervention centers. Knowledge of community counseling/intervention resources available to the center. Ability to effectively train and supervise volunteers. Ability to respond calmly, quickly and effectively in crisis situations; ability to supervise volunteer crisis intervention counselors in crisis situations. Ability to work with and counsel suicidal/distraught clients. Ability to establish and maintain good working relationship with assisting agencies, other County departments and employees and the general public. Ability to ensure continuous availability of needed supplies; ability to manage daily shift operations. Ability to keep records and maintain files. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Supplemental Information An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's  Degree in  counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position is grant funded. Employees are eligible for benefits but have no rights to permanent employment.   Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community.   An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work  is  performed  under  the  direction  of  a  higher- level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication.  Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families.   Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies.   Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services.   Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization.   Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate.   Coordinates ongoing in-service trainings and debriefs for mobile response team members.   Ensures team compliance with policy and procedures.   Provides supervision and clinical training to graduate students toward their certification and/or licensure.   Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills.   Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community.   Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues.   Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery.   Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the  proper  tracking  of  data  and   statistical  information  related  to  the  mobile response team program.   Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers.   Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues.   Coordinates and assists with implementation of mobile response program policies and procedures.   Coordinates   activities,   groups and    internal   projects   geared toward   personal and professional development of mobile response team, volunteers, graduate students and staff.   Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These  examples are intended only   as  illustrations of  the various kinds   of work performed  in  positions  allocated  to  this  class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Considerable  knowledge  of  the  laws,  rules  and   regulations relating  to  the  operation of community crisis intervention programs.   Considerable   knowledge   of   current   techniques,   principles   and    practices    of   mobile response, crisis intervention and suicide prevention programs.   Skill in the use of personal computers including word processing programs.   Ability to work with diverse populations and demonstrate cultural and linguistic competency.   Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model.   Ability to function in a team setting.   Ability to train, supervise and appraise volunteers and students.   Ability to react calmly and quickly in emergencies.   Ability to coordinate and supervise volunteers and students in emergency situations.   Ability to communicate effectively both orally and in writing.   Ability to   make    public   presentations   before   community   organizations    about   the program.   Ability to develop and   maintain good   working relationships with assisting   agencies, other County departments, employees and the general public.   PHYSICAL  DEMANDS: The  physical demands described here are representative of those that must be met by  an employee to successfully perform the essential  functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.   The   employee may   occasionally lift and/or   move    up   to 10   pounds. Specific   vision abilities required for this job include close vision, and distance vision.   WORK   ENVIRONMENT: The    work   environment   characteristics    described   here  are representative   of   those    an   employee   encounters    while    performing   the  essential functions of this job.  Reasonable accommodations may be made   to enable  individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in real estate, human services, or behavioral sciences and one year of experience in real estate rental, housing subsidies, or landlord and property management experience; or any equivalent combination of related training and experience.  Must have registered and insured vehicle. Must be able to work during the nights and weekends as needed.  Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.  Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional in providing information and seeking housing for Division of Social Services (DSS) participants in the Alachua County Department of Community Support Services.  An employee assigned to this classification acts as the coordinator for housing information and resources; travels throughout Alachua County to locate rental resources; and trains both vendors and renters regarding tenancy skills and rights.  The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication.  Communicates in-person, by phone, and electronically with landlord, brokers, and management companies regarding housing utilized by Division of Social Services (DSS) programs and development of new housing opportunities.  Seeks available housing units for housing matches proactively and diligently.  Maintains expertise on various housing programs and collaborates with DSS on the preparation of applications.  Coordinates securing and maintaining rental units for DSS participants.  Leads landlord recruitment efforts; builds a reliable pipeline of housing options through sustainable, mutually beneficial relationships.  Contributes to an internal data record of housing resources.  Assists with resolving crises or conflicts with landlords and management companies.  Works with clients and potential vendors to negotiate placement.  Assists clients with completing applications.  Assists with lease signing and move-in day.  Works as collaborative member to ensure DSS participants are living in a safe environment.  Conducts Housing Habitability Standards (HHS) Inspections for all potential units.  Conducts education workshops to support property owners on a variety of topics, including community resources, which increase awareness of programs that provide affordable permanent and/or supportive housing.  Conducts on-going tenancy skills training for all DSS participants.  Ensures relative staff are fully apprised of important information regarding rental units.  Maintains records updated in the Division’s case management system and enters all required documentation timely.  Participates in all required training.  Embraces outcome-based strategies and creatively responds to programmatic challenges.  Transports clients to and from units.  Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES  Considerable knowledge of current principles and practices of real estate and established rental methods/techniques.  Considerable knowledge of laws, rules, and regulations relating to tenancy.  Knowledge of the various services provided by community agencies for clients.  Strong interpersonal skills that result in effective relationships with clients and property managers.  Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations.  Ability to demonstrate high-level customer service skills, understanding, and empathy.  Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records.  Ability to work independently with limited review.  Ability to utilize various types of technology and systems while traveling.  Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public.  Ability to efficiently and accurately input data into the computer systems.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit, reach, talk, and hear. The employee is consistently required to be mobile.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.  Must be able to drive locally and long distance with reasonable short-notice.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions.  The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment.  If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position.     Must have registered and insured vehicle. Successful completion of all applicable background checks pre-hire and ongoing are required.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Services, Division of Social Services.  An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues.  Additionally, clients may have processing disorders affecting comprehension and ability to communicate.  Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes.  Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information SOAR certification preferred Master's degree is preferred   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences and one year of experience in social or human services; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must have registered and insured vehicle. Successful completion of all applicable background checks pre-hire and ongoing are required.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Support Services, Social Services Division. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals who are experiencing housing instability and homelessness that have exhibited behaviors that are detrimental to their wellbeing; and delivers services to individuals with one or several of the following: living with mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders.   The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication.  Analyzes individual crisis situations, helps resolve conflicts, and assists in de-escalation. Explores expressed and unexpressed client needs in order to determine need for referral services. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long term goals), which is the foundation to maintaining housing.  Conducts visits  (home, site,  hospitals, encampments, etc.)  using  various strategies to assess  living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per month in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (cleaning, budgeting, etc.).Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information.  Determines eligibility for financial and other essential services. Advocates on behalf of clients based on individuals' circumstances. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Coordinates with next of kin, contracted funeral homes, and City of Gainesville for burial or cremation of indigent persons/unclaimed bodies found in Alachua County.  Assists with general community inquiries and requests for services (via multiple methods of communication).  Assists in managing client expectations regarding service delivery; responds to high call volumes and walk-in requests.   Drives a County and/or personal vehicle to perform required duties.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in counseling, social work, sociology, psychology, women's/gender studies or a related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.  This position will be based out of Gainesville Police Department.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.  This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible counseling work assisting rape, sexual violence/assault and crime victims for the Department of Community Support Services, Victim Services & Rape Crisis Center. An employee assigned to this classification contacts and assists victims of rape, sexual violence/assault and violent crimes through police interviews, medical examinations and criminal justice proceedings. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication.  Expedites victim's claims through public assistance programs, criminal justice activities and emergency intervention services. Coordinates necessary emergency services such as, food, clothing, shelter, transportation and medical needs, to eligible victims of rape, sexual violence/assault and crime. Provides support to rape, sexual violence/assault and crime victims by physically accompanying them through the judicial process. Informs victims of F.S.960, Victim Assistance. Assists rape, sexual violence/assault and crime victims with preparing victim impact statements. Provides follow-up assistance, like information and referral to clients. Provides short-term counseling sessions with clients face to face and by telephone. Develops community education and media presentations to increase the public understanding and awareness of the problems and needs of rape, sexual violence/assault and crime victims. Documents data on rape, sexual violence/assault and crime victims for statistical purposes. Encourages the reporting of crimes by the promotion of services available to rape, sexual violence/assault and crime victims. Provides information about rape, sexual violence/assault and crime victim's programs to law enforcement officers. Attends training to remain current of trends and skills required for effective job performance. Responsible for case status updates, opening and maintaining files, documenting statistics, planning program events for the public, answering telephone calls, acting as liaison with local agencies and assisting clients as much as possible. Transports clients to related engagements on an as-needed basis. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Provides outreach to rape, sexual violence/assault and crime victims on a 24-hour, on-call basis, at crime scenes, hospitals or wherever needed. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: The examples listed above are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the policies and procedures of victimology counseling and assistance programs. Considerable knowledge of community assistance programs and agencies for rape, sexual violence/assault and crime victims. Knowledge of the criminal justice system especially as it relates to rape, sexual violence/assault and crime victims. Ability to counsel rape, sexual violence/assault and crime victims effectively and determine routes for referral and assistance. Ability to relate and to react to the needs of clients. Ability to facilitate support groups for adults and child victims. Ability to maintain effective working relationships with clients and community organizations. Ability to make public presentations before community organizations about the program. Ability to respond to various clients and agencies with little advanced warning. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's Degree in counseling, psychology or related mental health field and one year of mental health counseling and crisis intervention experience, or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.    This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional work providing crisis intervention counseling, supervision and training of Crisis Center Care Team members and the development of professional relationships with various outside agencies for the County's Crisis Center.  An employee assigned to this classification provides supervision and guidance to both volunteers (professional and paraprofessional) and graduate students, assists in case management, counsels clients and helps to maintain a continuous community suicide prevention and crisis intervention program. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication.  Provides supervision and clinical training to graduate students toward their certification/ licensure. Meets weekly with staff and volunteers through individual and group conferences in analyzing case problems and in improving their diagnostic and clinical counseling skills. Assists in case management review of case records established for each contact within the crisis intervention program Provides clinical therapy and counseling to individuals, couples and families. May also refer clients to appropriate agencies or services in the community. Provides after-hours on-call supervision for all Crisis Center workers. Provides counseling services on crisis phone line. Develops and maintains effective liaison with assisting community mental health and other agencies. Serves as the CIT (Crisis Intervention Team) Coordinator for North Central Florida, providing training and crisis situation role playing for 911 operators, hostage negotiation teams and other law enforcement agencies. Assists with coordination and supervision of all services and projects for the Survivors of Suicide within Alachua County, including the Suicide Memory Garden at Cofrin Park. Informs community organizations of Crisis Center suicide prevention and crisis intervention techniques, procedures, and services available. Consults with staff concerning services to clients and volunteers and coordinates and assists implementation of program policies and procedures. Ensures proper coding for statistical information and monitoring of center activities. Provides consulting and clinical services to County staff and administrators in support of the Employee Assistance Program (EAP). Coordinates activities, groups, and internal projects geared toward personal and professional development of volunteers, graduate students, and staff. Provides crisis intervention services via mobile crisis outreach team. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs.  Ability to work with and counsel suicidal/distraught clients. Ability to function in a team setting. Ability to supervise and appraise volunteers and students. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations and coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments and employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in public or business administration, behavioral sciences or related field and three years' experience in counseling, social services or administration including one year of supervisory experience; or any equivalent combination of related training and experience. Applicant must meet all requirements of Florida Statute 292.11, County and City Veteran Service Officer.  Training / testing administered by the Department of Veteran's Affairs must be successfully completed within 12 months of employment. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.  Successful completion of all applicable background checks pre-hire and ongoing are required.  Position Summary This is responsible administrative and supervisory work assisting veterans in matters pertaining to their rights and benefits under various Federal, State and County statutes in the Department of Community Support Services, Veterans Services Office. An employee assigned to this classification is responsible for representing veterans, dependents and other stakeholders before various officials in regard to substantiating claims and developing good public relations and understanding of Veterans' affairs with various civic groups and the general public. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication. Directs the establishment and implementation of all standard operating procedures for the Veterans' Services Office.  Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Regularly reviews Federal, State and local laws, rules and regulations regarding Veterans Administration and ensures departmental compliance to those regulations.  Promotes community knowledge and understanding of departmental activities via contacts with the general public, civic groups, state and local officials and veterans. Interviews  and assists veterans and/or  dependents  to determine type of eligibility for veterans’ benefits which include but are not limited to :  Service-Connected Disability Claims, Non-Service Connected Pension Claims, Dependency and Indemnity Compensation, Burial and Memorial Benefits, Debt Waivers, Appeals, Medical Care, Educational Benefits, Life Insurance, Home Loan Guaranty, and Correction of Military Records. Represents Veteran/clients in locating, researching, securing, and developing necessary paperwork and supporting documentation for filing of fully developed and traditional VA claims and prepares for the adjudication process.    Researches military and veteran service records to build effective VA claims linking injuries, exposures, secondary illnesses and injuries etc. to active duty service and compiles evidence including military service records, military medical records, VA medical records, presumptive illnesses and sicknesses using Veterans Laws, Rules and Regulations.  Documents all contacts with and services provided on behalf of Veterans assigned to caseload.  Maintains confidential records in accordance with all requirements of the data privacy laws and HIPAA.     Contacts doctors and other individuals relative to furnishing pertinent affidavits and evidence. Monitors staff to ensure adherence to established objectives, policies and procedures, audits case files, and reviews performance and outcome data. Provides direction concerning program operation and counseling clients related to claims. Drives a County and/or personal vehicle regularly to perform job duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES  Thorough knowledge of the laws, rules and regulations governing Veterans' benefits under Federal, State and County statutes. Knowledge of modern principles and practices of administration and organization including general budgeting, accounting and personnel techniques and management principles and practices. Ability to exercise good judgment assisting in the solution of Veterans' problems. Ability to interpret various Federal, State and County statutes dealing with Veterans' affairs.  Ability to supervise and organize the work of professional and clerical staff; develop capable staff; enforce disciplinary procedures, coach and counsel staff and effectively appraise employee performance. Ability to decide upon a reasonable and effective course of action in emergency situations and to anticipate and prevent development of such situations. Ability to communicate effectively both orally and in writing, including public speaking and written reports and memoranda.  Ability to establish and utilize effective public relations programs and techniques to promote community awareness of Veterans' Services. Ability to read and understand medical records and medical terminology. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear, and use hands to finger, handle or feel. The employee is frequently required to walk or sit. The employee is frequently required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.  The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in social work, psychology, or a closely related field and one year public contact/public service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional crisis intervention counseling work in the County's Crisis Center.   An employee assigned to this classification coordinates and monitors volunteer crisis intervention counselors including work scheduling, case monitoring, training, and ensuring continuous availability of needed supplies. Work is directed and reviewed by a higher level supervisor through conferences, reports, and observations of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Informs volunteers of policies, procedures, and standards of volunteer service. Observes work activities of volunteers to evaluate work performance. Confers with volunteers to resolve grievances and promote cooperation and interest. Participates in programs of public recognition for volunteer workers. Schedules crisis intervention volunteers for telephone and outreach duty. Directs and assists volunteer counselors with clients and procedures. Coordinates the collection, processing and reporting of program activity data. Keeps records and maintains client files. Assists in planning and implementation of training activities for volunteer counselors. Counsels and refers clients to appropriate agencies or services in the community.  Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide counseling. Knowledge of laws, rules and regulations relating to operations of community crisis intervention centers. Knowledge of community counseling/intervention resources available to the center. Ability to effectively train and supervise volunteers. Ability to work with and counsel suicidal/distraught clients. Ability to establish and maintain good working relationships with assisting agencies, other County departments and employees and the general public. Ability to respond calmly, quickly and effectively in crisis situations. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's  Degree in  counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position is grant funded. There are no rights to permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community.   An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work  is  performed  under  the  direction  of  a  higher- level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication.  Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families.   Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies.   Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services.   Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization.   Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate.   Coordinates ongoing in-service trainings and debriefs for mobile response team members.   Ensures team compliance with policy and procedures.   Provides supervision and clinical training to graduate students toward their certification and/or licensure.   Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills.   Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community.   Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues.   Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery.   Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the  proper  tracking  of  data  and   statistical  information  related  to  the  mobile response team program.   Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers.   Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues.   Coordinates and assists with implementation of mobile response program policies and procedures.   Coordinates   activities,   groups and    internal   projects   geared toward   personal and professional development of mobile response team, volunteers, graduate students and staff.   Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These  examples are intended only   as  illustrations of  the various kinds   of work performed  in  positions  allocated  to  this  class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Considerable  knowledge  of  the  laws,  rules  and   regulations relating  to  the  operation of community crisis intervention programs.   Considerable   knowledge   of   current   techniques,   principles   and    practices    of   mobile response, crisis intervention and suicide prevention programs.   Skill in the use of personal computers including word processing programs.   Ability to work with diverse populations and demonstrate cultural and linguistic competency.   Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model.   Ability to function in a team setting.   Ability to train, supervise and appraise volunteers and students.   Ability to react calmly and quickly in emergencies.   Ability to coordinate and supervise volunteers and students in emergency situations.   Ability to communicate effectively both orally and in writing.   Ability to   make    public   presentations   before   community   organizations    about   the program.   Ability to develop and   maintain good   working relationships with assisting   agencies, other County departments, employees and the general public.   PHYSICAL  DEMANDS: The  physical demands described here are representative of those that must be met by  an employee to successfully perform the essential  functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.   The   employee may   occasionally lift and/or   move    up   to 10   pounds. Specific   vision abilities required for this job include close vision, and distance vision.   WORK   ENVIRONMENT: The    work   environment   characteristics    described   here  are representative   of   those    an   employee   encounters    while    performing   the  essential functions of this job.  Reasonable accommodations may be made   to enable  individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and one year of crisis intervention experience; or any equivalent combination of related training and experience.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.  If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible para-professional work providing crisis intervention services to maintain a continuous community suicide prevention and crisis intervention program in the Alachua County Community Support Services Department.  An employee assigned to this classification provides crisis intervention services, comprehensive information, and resource referrals via telephone and in person; performs safety and reassurance checks and offers specialized follow up care to persons in need of short-term crisis care coordination; and assists with guidance of volunteers.  Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS  This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.  Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access, equity, and inclusion.  Fosters an inclusive and collegial community that builds on the diversity and strengths of its volunteers and staff.  Provides crisis intervention services on the crisis telephone line and in person.  Consults with staff concerning services to clients and volunteers and coordinates and assists with the implementation of program policies and procedures.  Develops and maintains effective liaison with assisting community mental health and other agencies.  Observes activities of volunteers to provide feedback on performance.  Confers with volunteers to resolve grievances and promote cooperation and interest.  Participates in programs of public recognition for volunteer workers.  Assists with guiding volunteer counselors with clients and procedures.  Coordinates the collection, processing and reporting of program activity data.  Keeps records and maintains client files.  Utilizes resource referral database to provide information and referral assistance to callers seeking mental health and other services.  Provides follow-up contacts to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors.  Assists in planning and implementation of training activities for volunteer counselors.  Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES  Considerable knowledge of current techniques, principles, and practices of crisis intervention and suicide counseling.  Knowledge of laws, rules, and regulations relating to operations of a community crisis intervention center.  Knowledge of community counseling and intervention resources available to the center.  Knowledge of primary models and techniques for treatment of individuals for the purposes of crisis prevention and intervention including assessment, counseling, and safety planning.  Ability to effectively train and guide volunteers.  Ability to work with and support suicidal/distraught clients.  Ability to function in a team setting.  Ability to establish and maintain good working relationships with assisting agencies, other County departments, and employees and the general public.  Ability to respond calmly, quickly, and effectively in crisis situations.  Ability to communicate effectively both orally and in writing.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in a related program area and one year of experience with responsibilities for a specific program or program area; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/ experience requirement may be considered for trainee status.  Successful completion of all applicable background checks pre-hire and ongoing are required.  A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. This is a grant funded position. There are no rights to permanent employment.   Position Summary This is responsible administrative work coordinating a program to ensure that implementation and prescribed activities are carried out in accordance with specified departmental objectives. An employee assigned to this classification coordinates program activities to ensure administrative efficiency and compliance with departmental standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Selects employees and/or volunteers according to knowledge and experience in area with which program is concerned. Confers with staff to explain program and individual responsibilities for functions and phases of program. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Modifies and/or changes program methodology as required to redirect activities and to attain program objectives. Prepares program reports for higher level supervisors. Controls expenditures in accordance with program budget allocations. Develops policies and procedures for the program's operation in conjunction with department director or immediate supervisor. Develops and/or assists in the development, implementation and maintenance of related computer programs. Responds to inquiries and/or complaints regarding the operation of the program. Assists in monitoring contracts related to the operation of the program. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Drives a County and/or personal vehicle to perform required duties. (Specific to Ag. Extension (UF/IFAS) and Community Support Services) Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the program or program area. Knowledge of federal, state and local regulations related to the program or program area. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk and hear. The employee is occasionally required to reach and to be mobile.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in business administration, public administration, or related field and one year experience in grants, budgeting, finance, or related experience; or any equivalent combination of related training and experience. Successful completion of a criminal history background investigation is required prior to employment. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Successful completion of all applicable background checks pre-hire and ongoing are required.   Position Summary This is professional work providing administrative and operational support in all phases of grant management within an assigned County department. An employee assigned to this classification is responsible for grant research, preparation, coordination, monitoring,  reviewing, modifying, drafting, redrafting, and writing of grants and  grant related contracts for presentation to the Department, County leadership, County Manager and/or BoCC for acceptance. Work is performed under the direction of a higher level supervisor or designee and is reviewed through conferences, reports and observation of results achieved.   Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes   a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication. Facilitates County grant proposals by searching out available grant offerings at local, state, and national levels, that are appropriate to the County revenue diversification effort.Maintains an inventory of funding resources and  information to allow  monitoring of grants and  grant related contracts to insure compliance with Federal, State, and County guidelines. Prepares, writes, and submits grant applications utilizing desktop publishing and word processing software. May assist other County departments in the development, writing and review of grant applications. Analyzes grants and grant agreements, reviews language and makes modification and re-drafts, as required.  Responsible for assigned Department and County grant and grant related contract information including coordinating and monitoring of grant funded projects, grant related contracts and expenditures.  Coordinates and leads FEMA Reimbursement Team to establish County-wide operational procedures and filing disaster reimbursements.  Coordinates financial audits and liaison's with FEMA and other grant/contract representatives. Reviews and answers requests for information regarding Department and County grant and grant related contractual relationships. Maintains an on-going database of all relevant grants and grant information, as well as permanent files for grants and grant related contracts. Evaluates compliance with grant and grant related contract requirements. Works with and/or trains appropriate staff to prepare or assist with grant applications, process grant awards, track compliance, monitor expenditures and assist with reporting needs.  Assists in the preparation of the annual budget with regard to grants and grant related contracts. Represents the County on various committees and groups, as directed. Provides periodic updates to the County Manager and Board on the status of grants in the County. Works with lobbyists and state and federal agencies on grant issues. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services: Reviews and submits invoices for payment, compiles program data, and develops grant expenditure reports. Drives a County vehicle and/or personal vehicle to various locations regularly to monitor contracts and/or attend community meetings.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIESConsiderable knowledge of principles and practices of contract management, grant writing, and budgeting. Considerable knowledge of Federal and State funding sources and requirements. Knowledge of governmental accounting. Knowledge of the Federal and State rules and regulations relating to the administration of grant programs. Ability to perform analytical work carefully and accurately. Ability to collect, compile and analyze statistical and fiscal data and to present logical conclusions in graphic and narrative form. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to establish and maintain effective working relationships with other County departments, co-workers, elected officials, associates, representatives of Federal, State and local agencies and the general public. Ability to communicate effectively, both orally and in writing, including public speaking and preparing written reports, memoranda and graphic presentations. Ability to use a computer and associated software. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's  Degree in  counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community.   An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work  is  performed  under  the  direction  of  a  higher  level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication.  Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families.   Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies.   Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services.   Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization.   Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate.   Coordinates ongoing in-service trainings and debriefs for mobile response team members.   Ensures team compliance with policy and procedures.   Provides supervision and clinical training to graduate students toward their certification and/or licensure.   Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills.   Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community.   Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues.   Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery.   Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assist, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the  proper  tracking  of  data  and   statistical  information  related  to  the  mobile response team program.   Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers.   Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues.   Coordinates and assists with implementation of mobile response program policies and procedures.   Coordinates   activities,   groups and    internal   projects   geared toward   personal and professional development of mobile response team, volunteers, graduate students and staff.   Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These  examples are intended only   as  illustrations of  the various kinds   of work performed  in  positions  allocated  to  this  class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Considerable  knowledge  of  the  laws,  rules  and   regulations relating  to  the  operation of community crisis intervention programs.   Considerable   knowledge   of   current   techniques,   principles   and    practices    of   mobile response, crisis intervention and suicide prevention programs.   Skill in the use of personal computers including word processing programs.   Ability to work with diverse populations and demonstrate cultural and linguistic competency.   Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model.   Ability to function in a team setting.   Ability to train, supervise and appraise volunteers and students.   Ability to react calmly and quickly in emergencies.   Ability to coordinate and supervise volunteers and students in emergency situations.   Ability to communicate effectively both orally and in writing.   Ability to   make    public   presentations   before   community   organizations    about   the program.   Ability to develop and   maintain good   working relationships with assisting   agencies, other County departments, employees and the general public.   PHYSICAL  DEMANDS: The  physical demands described here are representative of those that must be met by  an employee to successfully perform the essential  functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.   The   employee may   occasionally lift and/or   move    up   to 10   pounds. Specific   vision abilities required for this job include close vision, and distance vision.   WORK   ENVIRONMENT: The    work   environment   characteristics    described   here  are representative   of   those    an   employee   encounters    while    performing   the  essential functions of this job.  Reasonable accommodations may be made   to enable  individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's degree in counseling, psychology or related  mental health  field  and three years of mental health counseling and/or crisis intervention experience.  A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention.   Applicants within six months of meeting the minimum education/experience may be considered for trainee status.   Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required.   This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional crisis intervention counseling work in the County's Crisis Center.   An employee assigned to this classification directs the daily processing of crisis calls, develops appropriate action plans for immediate client cases and coordinates needed client-supporting resources.  Work  is  performed  under  the  direction  of  a  higher-level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes   a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication. Assigns caseloads and related duties, and coordinates activities of staff, volunteers, and graduate students in providing counseling services to assist clients with problems of emergency or crises nature.  Assists all staff through individual and group conferences in analyzing case problems and in improving their diagnostic and helping skills. Reviews case records and evaluates performance of staff members and recommends indicated action. Participates in developing and implementing agency administrative policy. Counsels clients individually and/or in groups on planned basis and in emergencies.  Trains new employees in areas such as agency policy, department procedures, and agency or government regulations. Provides in-service training for experienced workers in areas such as new policies, procedures, and regulations. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Directs and assists volunteer and graduate student counselors in effective processing of immediate telephone and walk-in requests for assistance. Continuously reviews current case load. Counsels and refers clients to appropriate agencies or services in the community. Continuously evaluates and advises crisis intervention volunteers, practicum and internship graduate students. Maintains effective liaison with assisting community mental health and other agencies. Keeps records and maintains client files. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide counseling. Considerable knowledge of laws, rules and regulations relating to operations of community crisis intervention centers. Knowledge of community counseling/intervention resources available to the center. Ability to effectively train and supervise volunteers. Ability to respond calmly, quickly and effectively in crisis situations; ability to supervise volunteer crisis intervention counselors in crisis situations. Ability to work with and counsel suicidal/distraught clients. Ability to establish and maintain good working relationship with assisting agencies, other County departments and employees and the general public. Ability to ensure continuous availability of needed supplies; ability to manage daily shift operations. Ability to keep records and maintain files. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment.  If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position.     Must have registered and insured vehicle. Successful completion of all applicable background checks pre-hire and ongoing are required.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Services, Division of Social Services.  An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues.  Additionally, clients may have processing disorders affecting comprehension and ability to communicate.  Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes.  Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences and one year of experience in social or human services; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must have registered and insured vehicle. Successful completion of all applicable background checks pre-hire and ongoing are required.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Support Services, Social Services Division. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals who are experiencing housing instability and homelessness that have exhibited behaviors that are detrimental to their wellbeing; and delivers services to individuals with one or several of the following: living with mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders.   The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication.  Analyzes individual crisis situations, helps resolve conflicts, and assists in de-escalation. Explores expressed and unexpressed client needs in order to determine need for referral services. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long term goals), which is the foundation to maintaining housing.  Conducts visits  (home, site,  hospitals, encampments, etc.)  using  various strategies to assess  living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per month in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (cleaning, budgeting, etc.).Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information.  Determines eligibility for financial and other essential services. Advocates on behalf of clients based on individuals' circumstances. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Coordinates with next of kin, contracted funeral homes, and City of Gainesville for burial or cremation of indigent persons/unclaimed bodies found in Alachua County.  Assists with general community inquiries and requests for services (via multiple methods of communication).  Assists in managing client expectations regarding service delivery; responds to high call volumes and walk-in requests.   Drives a County and/or personal vehicle to perform required duties.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in real estate, human services, or behavioral sciences and one year of experience in real estate rental, housing subsidies, or landlord and property management experience; or any equivalent combination of related training and experience.  Must have registered and insured vehicle. Must be able to work during the nights and weekends as needed.  Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.  Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional in providing information and seeking housing for Division of Social Services (DSS) participants in the Alachua County Department of Community Support Services.  An employee assigned to this classification acts as the coordinator for housing information and resources; travels throughout Alachua County to locate rental resources; and trains both vendors and renters regarding tenancy skills and rights.  The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication.  Communicates in-person, by phone, and electronically with landlord, brokers, and management companies regarding housing utilized by Division of Social Services (DSS) programs and development of new housing opportunities.  Seeks available housing units for housing matches proactively and diligently.  Maintains expertise on various housing programs and collaborates with DSS on the preparation of applications.  Coordinates securing and maintaining rental units for DSS participants.  Leads landlord recruitment efforts; builds a reliable pipeline of housing options through sustainable, mutually beneficial relationships.  Contributes to an internal data record of housing resources.  Assists with resolving crises or conflicts with landlords and management companies.  Works with clients and potential vendors to negotiate placement.  Assists clients with completing applications.  Assists with lease signing and move-in day.  Works as collaborative member to ensure DSS participants are living in a safe environment.  Conducts Housing Habitability Standards (HHS) Inspections for all potential units.  Conducts education workshops to support property owners on a variety of topics, including community resources, which increase awareness of programs that provide affordable permanent and/or supportive housing.  Conducts on-going tenancy skills training for all DSS participants.  Ensures relative staff are fully apprised of important information regarding rental units.  Maintains records updated in the Division’s case management system and enters all required documentation timely.  Participates in all required training.  Embraces outcome-based strategies and creatively responds to programmatic challenges.  Transports clients to and from units.  Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES  Considerable knowledge of current principles and practices of real estate and established rental methods/techniques.  Considerable knowledge of laws, rules, and regulations relating to tenancy.  Knowledge of the various services provided by community agencies for clients.  Strong interpersonal skills that result in effective relationships with clients and property managers.  Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations.  Ability to demonstrate high-level customer service skills, understanding, and empathy.  Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records.  Ability to work independently with limited review.  Ability to utilize various types of technology and systems while traveling.  Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public.  Ability to efficiently and accurately input data into the computer systems.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit, reach, talk, and hear. The employee is consistently required to be mobile.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.  Must be able to drive locally and long distance with reasonable short-notice.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions.  The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and one year of crisis intervention experience; or any equivalent combination of related training and experience.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.  If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is  grant funded position. No rights to permanent employment.   Position Summary This is responsible para-professional work providing crisis intervention services to maintain a continuous community suicide prevention and crisis intervention program in the Alachua County Community Support Services Department.  An employee assigned to this classification provides crisis intervention services, comprehensive information, and resource referrals via telephone and in person; performs safety and reassurance checks and offers specialized follow up care to persons in need of short-term crisis care coordination; and assists with guidance of volunteers.  Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS  This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.  Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access, equity, and inclusion.  Fosters an inclusive and collegial community that builds on the diversity and strengths of its volunteers and staff.  Provides crisis intervention services on the crisis telephone line and in person.  Consults with staff concerning services to clients and volunteers and coordinates and assists with the implementation of program policies and procedures.  Develops and maintains effective liaison with assisting community mental health and other agencies.  Observes activities of volunteers to provide feedback on performance.  Confers with volunteers to resolve grievances and promote cooperation and interest.  Participates in programs of public recognition for volunteer workers.  Assists with guiding volunteer counselors with clients and procedures.  Coordinates the collection, processing and reporting of program activity data.  Keeps records and maintains client files.  Utilizes resource referral database to provide information and referral assistance to callers seeking mental health and other services.  Provides follow-up contacts to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors.  Assists in planning and implementation of training activities for volunteer counselors.  Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES  Considerable knowledge of current techniques, principles, and practices of crisis intervention and suicide counseling.  Knowledge of laws, rules, and regulations relating to operations of a community crisis intervention center.  Knowledge of community counseling and intervention resources available to the center.  Knowledge of primary models and techniques for treatment of individuals for the purposes of crisis prevention and intervention including assessment, counseling, and safety planning.  Ability to effectively train and guide volunteers.  Ability to work with and support suicidal/distraught clients.  Ability to function in a team setting.  Ability to establish and maintain good working relationships with assisting agencies, other County departments, and employees and the general public.  Ability to respond calmly, quickly, and effectively in crisis situations.  Ability to communicate effectively both orally and in writing.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. Supplemental Information Desired completion of Alachua County Crisis Center Volunteer Training or similar crisis specific training and experience. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in public or business administration, behavioral sciences or related field and three years' experience in counseling, social services or administration including one year of supervisory experience; or any equivalent combination of related training and experience. Applicant must meet all requirements of Florida Statute 292.11, County and City Veteran Service Officer.  Training / testing administered by the Department of Veteran's Affairs must be successfully completed within 12 months of employment. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.  Successful completion of all applicable background checks pre-hire and ongoing are required.  Position Summary This is responsible administrative and supervisory work assisting veterans in matters pertaining to their rights and benefits under various Federal, State and County statutes in the Department of Community Support Services, Veterans Services Office. An employee assigned to this classification is responsible for representing veterans, dependents and other stakeholders before various officials in regard to substantiating claims and developing good public relations and understanding of Veterans' affairs with various civic groups and the general public. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication. Directs the establishment and implementation of all standard operating procedures for the Veterans' Services Office.  Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Regularly reviews Federal, State and local laws, rules and regulations regarding Veterans Administration and ensures departmental compliance to those regulations.  Promotes community knowledge and understanding of departmental activities via contacts with the general public, civic groups, state and local officials and veterans. Interviews  and assists veterans and/or  dependents  to determine type of eligibility for veterans’ benefits which include but are not limited to :  Service-Connected Disability Claims, Non-Service Connected Pension Claims, Dependency and Indemnity Compensation, Burial and Memorial Benefits, Debt Waivers, Appeals, Medical Care, Educational Benefits, Life Insurance, Home Loan Guaranty, and Correction of Military Records. Represents Veteran/clients in locating, researching, securing, and developing necessary paperwork and supporting documentation for filing of fully developed and traditional VA claims and prepares for the adjudication process.    Researches military and veteran service records to build effective VA claims linking injuries, exposures, secondary illnesses and injuries etc. to active duty service and compiles evidence including military service records, military medical records, VA medical records, presumptive illnesses and sicknesses using Veterans Laws, Rules and Regulations.  Documents all contacts with and services provided on behalf of Veterans assigned to caseload.  Maintains confidential records in accordance with all requirements of the data privacy laws and HIPAA.     Contacts doctors and other individuals relative to furnishing pertinent affidavits and evidence. Monitors staff to ensure adherence to established objectives, policies and procedures, audits case files, and reviews performance and outcome data. Provides direction concerning program operation and counseling clients related to claims. Drives a County and/or personal vehicle regularly to perform job duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES  Thorough knowledge of the laws, rules and regulations governing Veterans' benefits under Federal, State and County statutes. Knowledge of modern principles and practices of administration and organization including general budgeting, accounting and personnel techniques and management principles and practices. Ability to exercise good judgment assisting in the solution of Veterans' problems. Ability to interpret various Federal, State and County statutes dealing with Veterans' affairs.  Ability to supervise and organize the work of professional and clerical staff; develop capable staff; enforce disciplinary procedures, coach and counsel staff and effectively appraise employee performance. Ability to decide upon a reasonable and effective course of action in emergency situations and to anticipate and prevent development of such situations. Ability to communicate effectively both orally and in writing, including public speaking and written reports and memoranda.  Ability to establish and utilize effective public relations programs and techniques to promote community awareness of Veterans' Services. Ability to read and understand medical records and medical terminology. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear, and use hands to finger, handle or feel. The employee is frequently required to walk or sit. The employee is frequently required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.  The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in real estate, finance, business or public administration, or related field and three years of experience in community, housing, or economic development, real estate, grants, or finance; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position.  There are no rights to permanent employment.     Position Summary This is responsible and professional work in all phases of economic development in support of affordable and workforce housing in the Alachua County Community Support Services Department, Housing Division. An employee assigned to this classification performs complex assignments and will serve as the coordinator for affordable and workforce housing strategic development, assist in the administration and use of Housing Trust Fund and Infrastructure Sales Tax Funds, manage real estate transactions, negotiate lease agreements, and will ensure compliance with grant regulations.  Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained.  Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability, and communication. Assist s in the administration and use of Housing Trust Fund and Infrastructure Sales Tax funds. Assists with the creation and implementation of housing and economic development projects and coordinate developer negotiation efforts related to the development of County-owned surplus properties and public/private partnership efforts.  Plans, develops, pursues, identifies, coordinates, and administers affordable housing residential projects; assists in coordinating land acquisitions and clearing, financing and construction activities in accordance with program policies and requirements; prepares requirements and specifications for redevelopment projects and real estate closing documents. Ensures project compliance with grant regulations; negotiates, prepares, and administers contracts and agreements; monitors timeliness and performance requirements; manages real estate transactions and negotiates lease agreements. Compiles and analyzes data that may impact the need for and preservation of affordable housing in the County and creates reports, maps, and other visualizations to present and share findings. Related data may include, but is not limited to economic trends, housing costs, demographic characteristics, and land use trends.  Performs the necessary underwriting analysis and subsidy layering reviews in accordance with federal, state , and local standards for proposed housing development and rental projects.  Develops, handles, and maintains criteria used to evaluate proposed housing development and rental projects. Participates as the financial expert as part of scoring or selection panel for proposed housing projects. Represents the County at housing related organizations and events. Engages with the development community, non-profits, and other agencies to expedite affordable housing projects and ideas.  Completes quarterly reconciliation of associated systems. Reviews payment requests to ensure the request complies with contractual requirements and project pro forms development budgets. Coordinates payments to ensure construction progress is accurate. Reviews projects for compliance or breach of contract issues as part of the compliance review process.  Drives a County and/or personal vehicle for property visits, monitoring visits at various sites, and logistics and development meetings throughout the county.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of (or ability to learn) local, state, and federal regulations related to economic development, affordable housing, and housing development.   Knowledge of real estate-related transactions and paperwork including preparation of loans, loan settlement procedures, title and closing documents for real estate. Knowledge of standard business and management practices and procedures, office practices, procedures, and equipment. Knowledge of record keeping, report preparation, and electronic and paper filing methods. Knowledge of general office policies and procedures, computers, and general office equipment. Skills in operating a computer and related software including, but not limited to, Microsoft programs, grant management and loan servicing software. Intermediate to advanced skills in Microsoft Excel and Microsoft Word. General principles of accounting or bookkeeping skills. Ability to communicate effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to service and manage loans and grants. Ability to establish and maintain effective working relationships. Ability to analyze and interpret data to forecast trends, make informed decisions, and to create reports. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to talk or hear, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; sit; stoop, kneel, or crouch; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Law degree, legal studies, and/or legal experience is acceptable.  Banking experience may be acceptable. Master's degree in acceptable field desired but not required. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in real estate, finance, business administration, banking, public administration, or urban/regional planning and three years of professional level related work experience including a minimum of one year of housing program administration; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is a responsible professional, technical and supervisory position in the Alachua County Department of Growth Management. An employee assigned to this classification performs responsible professional, technical and supervisory work coordinating Alachua County housing programs and activities, including implementation of the County's State Housing Initiatives Partnership Program (SHIP) as well as coordination of the County's Community Development Block Grant Program (CDBG) and related activities. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and the observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Prepares recommendations for housing programs. Prepares grant applications and contract materials for housing programs. Prepares and recommends County policies and procedures for housing programs. Establishes and maintains liaison with local, state and federal officials in the housing field. Coordinates County SHIP program activities with local public/private partnerships.  Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Conducts feasibility analyses and makes recommendations for housing development projects. Coordinates training classes for prospective home buyers. Manages SHIP and CDBG funded contracts with outside agencies. Processes reimbursement requests from outside agencies under contract with the Department. Monitors outside agencies for compliance with SHIP program requirements. Provides technical support for other housing providers. Promotes County housing programs to target groups and neighborhoods. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of laws, ordinances, regulations and statutes governing federal and state housing grant and loan programs. Thorough knowledge of home financing alternatives. Thorough knowledge of the principles, methods and practices used in analyzing and evaluating residential real estate. Considerable knowledge of administrative management principles and practices. Knowledge of federal, state and local requirements as they apply to housing assistance programs. Knowledge of State of Florida real estate principles and practices. Knowledge of credit reporting laws, methods and practices. Skill in the use of the following: personal computer including word processing; calculator; telephone; copy machine; and fax machine. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to carry out complex planning studies related to housing and to take a significant role in the preparation and maintenance of comprehensive plans and functional plans. Ability to analyze information and to formulate substantive policy recommendations related to housing based upon such studies. Ability to express ideas and findings clearly and concisely, utilizing oral, written, and graphic techniques. Ability to establish and maintain effective working relationships with supervisors, other employees, outside agencies, and the general public. Ability to prepare and maintain accurate, timely reports and records. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear, and use hands to finger, handle or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in a related program area and one year of experience with responsibilities for a specific program or program area; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/ experience requirement may be considered for trainee status.  Successful completion of all applicable background checks pre-hire and ongoing are required.  A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. This is a grant funded position.  There are no rights to permanent employment.   Position Summary This is responsible administrative work coordinating a program to ensure that implementation and prescribed activities are carried out in accordance with specified departmental objectives. An employee assigned to this classification coordinates program activities to ensure administrative efficiency and compliance with departmental standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Selects employees and/or volunteers according to knowledge and experience in area with which program is concerned. Confers with staff to explain program and individual responsibilities for functions and phases of program. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Modifies and/or changes program methodology as required to redirect activities and to attain program objectives. Prepares program reports for higher level supervisors. Controls expenditures in accordance with program budget allocations. Develops policies and procedures for the program's operation in conjunction with department director or immediate supervisor. Develops and/or assists in the development, implementation and maintenance of related computer programs. Responds to inquiries and/or complaints regarding the operation of the program. Assists in monitoring contracts related to the operation of the program. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Drives a County and/or personal vehicle to perform required duties. (Specific to Ag. Extension (UF/IFAS) and Community Support Services) Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the program or program area. Knowledge of federal, state and local regulations related to the program or program area. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk and hear. The employee is occasionally required to reach and to be mobile.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in real estate, finance, business or public administration, or related field and three years of experience in community, housing, or economic development, real estate, grants, or finance; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position.  There are no rights to permanent employment.   Position Summary This is responsible and professional work in all phases of economic development in support of affordable and workforce housing in the Alachua County Community Support Services Department, Housing Division. An employee assigned to this classification performs complex assignments and will serve as the coordinator for affordable and workforce housing strategic development, assist in the administration and use of Housing Trust Fund and Infrastructure Sales Tax Funds, manage real estate transactions, negotiate lease agreements, and will ensure compliance with grant regulations.  Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained.  Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability, and communication. Assist s in the administration and use of Housing Trust Fund and Infrastructure Sales Tax funds. Assists with the creation and implementation of housing and economic development projects and coordinate developer negotiation efforts related to the development of County-owned surplus properties and public/private partnership efforts.  Plans, develops, pursues, identifies, coordinates, and administers affordable housing residential projects; assists in coordinating land acquisitions and clearing, financing and construction activities in accordance with program policies and requirements; prepares requirements and specifications for redevelopment projects and real estate closing documents. Ensures project compliance with grant regulations; negotiates, prepares, and administers contracts and agreements; monitors timeliness and performance requirements; manages real estate transactions and negotiates lease agreements. Compiles and analyzes data that may impact the need for and preservation of affordable housing in the County and creates reports, maps, and other visualizations to present and share findings. Related data may include, but is not limited to economic trends, housing costs, demographic characteristics, and land use trends.  Performs the necessary underwriting analysis and subsidy layering reviews in accordance with federal, state , and local standards for proposed housing development and rental projects.  Develops, handles, and maintains criteria used to evaluate proposed housing development and rental projects. Participates as the financial expert as part of scoring or selection panel for proposed housing projects. Represents the County at housing related organizations and events. Engages with the development community, non-profits, and other agencies to expedite affordable housing projects and ideas.  Completes quarterly reconciliation of associated systems. Reviews payment requests to ensure the request complies with contractual requirements and project pro forms development budgets. Coordinates payments to ensure construction progress is accurate. Reviews projects for compliance or breach of contract issues as part of the compliance review process.  Drives a County and/or personal vehicle for property visits, monitoring visits at various sites, and logistics and development meetings throughout the county.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of (or ability to learn) local, state, and federal regulations related to economic development, affordable housing, and housing development.   Knowledge of real estate-related transactions and paperwork including preparation of loans, loan settlement procedures, title and closing documents for real estate. Knowledge of standard business and management practices and procedures, office practices, procedures, and equipment. Knowledge of record keeping, report preparation, and electronic and paper filing methods. Knowledge of general office policies and procedures, computers, and general office equipment. Skills in operating a computer and related software including, but not limited to, Microsoft programs, grant management and loan servicing software. Intermediate to advanced skills in Microsoft Excel and Microsoft Word. General principles of accounting or bookkeeping skills. Ability to communicate effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to service and manage loans and grants. Ability to establish and maintain effective working relationships. Ability to analyze and interpret data to forecast trends, make informed decisions, and to create reports. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to talk or hear, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; sit; stoop, kneel, or crouch; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Law degree, legal studies, and/or legal experience is acceptable.  Banking experience may be acceptable. Master's degree in acceptable field desired but not required. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis Must be able to type at a rate of 35 correct words per minute as required by the position.  Successful completion of all applicable background checks pre-hire and ongoing are required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS   This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.   Exudes  a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties (Community support Services).  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in real estate, finance, business administration, banking, public administration, or urban/regional planning and three years of professional level related work experience including a minimum of one year of housing program administration; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is a responsible professional, technical and supervisory position in the Alachua County Department of Growth Management. An employee assigned to this classification performs responsible professional, technical and supervisory work coordinating Alachua County housing programs and activities, including implementation of the County's State Housing Initiatives Partnership Program (SHIP) as well as coordination of the County's Community Development Block Grant Program (CDBG) and related activities. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and the observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Prepares recommendations for housing programs. Prepares grant applications and contract materials for housing programs. Prepares and recommends County policies and procedures for housing programs. Establishes and maintains liaison with local, state and federal officials in the housing field. Coordinates County SHIP program activities with local public/private partnerships.  Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Conducts feasibility analyses and makes recommendations for housing development projects. Coordinates training classes for prospective home buyers. Manages SHIP and CDBG funded contracts with outside agencies. Processes reimbursement requests from outside agencies under contract with the Department. Monitors outside agencies for compliance with SHIP program requirements. Provides technical support for other housing providers. Promotes County housing programs to target groups and neighborhoods. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of laws, ordinances, regulations and statutes governing federal and state housing grant and loan programs. Thorough knowledge of home financing alternatives. Thorough knowledge of the principles, methods and practices used in analyzing and evaluating residential real estate. Considerable knowledge of administrative management principles and practices. Knowledge of federal, state and local requirements as they apply to housing assistance programs. Knowledge of State of Florida real estate principles and practices. Knowledge of credit reporting laws, methods and practices. Skill in the use of the following: personal computer including word processing; calculator; telephone; copy machine; and fax machine. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to carry out complex planning studies related to housing and to take a significant role in the preparation and maintenance of comprehensive plans and functional plans. Ability to analyze information and to formulate substantive policy recommendations related to housing based upon such studies. Ability to express ideas and findings clearly and concisely, utilizing oral, written, and graphic techniques. Ability to establish and maintain effective working relationships with supervisors, other employees, outside agencies, and the general public. Ability to prepare and maintain accurate, timely reports and records. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear, and use hands to finger, handle or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's  Degree in  counseling, psychology or related mental health field  and  two years of mental health counseling and/or crisis intervention experience, or any equivalent combination  of  related training  and  experience. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Licensure in mental health, marriage and family counseling or any related mental health field is required within six months of employment.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants   within   six   months   of   meeting   the   minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. Employees are eligible for benefits but have no rights to permanent employment.   Position Summary This is responsible professional work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program. An employee assigned to this classification coordinates the mobile response team training and external relationships with schools, law enforcement, and other agencies.  The employee also directs the daily processing of mobile response calls, follow up contacts, and warm hand offs to community providers. Work is directed and reviewed by a higher level supervisor through conferences, reports and observation of the results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes  a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication.  Provides supervision and guidance to both volunteers and graduate students, counsels clients and helps to maintain a continuous community suicide prevention and crisis intervention program.   Provides trauma sensitive and strength based mobile response crisis intervention services. Provides direct service through mobile response, crisis phone line, face to face counseling, or through Crisis Center chat/text services as needed, on planned basis and in emergencies.   Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services.   Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization. Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand?off when possible and appropriate.   Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers.   Assists with coordination of mobile response team schedules, caseloads and related duties, and coordinates activities of staff, volunteers, and graduate students in providing mobile response and ongoing counseling services to assist clients and families in crisis.   Designs training curriculum, identifies, and prepares mobile response team members in coordination with other Crisis Center staff.   Develops and reviews assessment tools, care plans, and safety standards for mobile outreach response.   Maintains memorandums of understanding with all county law enforcement agencies, local school administration, and other participating agencies.      Ensures process for informed consent and HIPAA compliance measures.   Provides supervision and clinical training to graduate students toward their certification and/or licensure.   Assists staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care.    Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community.   Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues.   Collects feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery.   Participates in developing and implementing agency administrative policy.   Trains new employees in areas such as agency policy, department procedures, and agency or government regulations.   Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, policies and procedures, trauma informed care, cultural and linguistic competency.   Represents department in community or in interagency activities. Conducts and/or directs staff development programs.   Directs and assists volunteer and graduate student counselors in effective processing of immediate telephone, mobile outreach, and walk-in requests for assistance.   Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate.   Supervises and continuously evaluates and advises crisis intervention volunteers, practicum and Internship graduate students.   Maintains client files and records. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES   Considerable  knowledge  of  the  laws,  rules  and   regulations relating  to  the  operation of community crisis intervention programs.   Considerable   knowledge   of   current   techniques,   principles   and    practices    of   crisis intervention and suicide prevention programs.   Knowledge of community counseling/intervention resources available to the center.   Skill in the use of personal computers including word processing programs.   Ability to work with diverse populations and demonstrate cultural and linguistic competency.   Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model.   Ability to function in a team setting.   Ability to train, supervise and appraise volunteers and students.   Ability to react calmly and quickly in emergencies.   Ability to coordinate and supervise volunteers and students in emergency situations.   Ability to communicate effectively both orally and in writing.   Ability to   make    public   presentations   before   community   organizations    about   the program.   Ability to develop and   maintain good   working relationships with assisting   agencies, other County departments, employees and the general public.   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.   WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in social work, psychology, or a closely related field and one year public contact/public service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. Employees are eligible for benefits but have no rights to permanent employment. Position Summary This is professional crisis intervention counseling work in the County's Crisis Center.   An employee assigned to this classification coordinates and monitors volunteer crisis intervention counselors including work scheduling, case monitoring, training, and ensuring continuous availability of needed supplies. Work is directed and reviewed by a higher level supervisor through conferences, reports, and observations of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Informs volunteers of policies, procedures, and standards of volunteer service. Observes work activities of volunteers to evaluate work performance. Confers with volunteers to resolve grievances and promote cooperation and interest. Participates in programs of public recognition for volunteer workers. Schedules crisis intervention volunteers for telephone and outreach duty. Directs and assists volunteer counselors with clients and procedures. Coordinates the collection, processing and reporting of program activity data. Keeps records and maintains client files. Assists in planning and implementation of training activities for volunteer counselors. Counsels and refers clients to appropriate agencies or services in the community.  Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide counseling. Knowledge of laws, rules and regulations relating to operations of community crisis intervention centers. Knowledge of community counseling/intervention resources available to the center. Ability to effectively train and supervise volunteers. Ability to work with and counsel suicidal/distraught clients. Ability to establish and maintain good working relationships with assisting agencies, other County departments and employees and the general public. Ability to respond calmly, quickly and effectively in crisis situations. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences and one year of experience in social or human services; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must have registered and insured vehicle. Successful completion of all applicable background checks pre-hire and ongoing are required.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Support Services, Social Services Division. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals who are experiencing housing instability and homelessness that have exhibited behaviors that are detrimental to their wellbeing; and delivers services to individuals with one or several of the following: living with mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders.   The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication.  Analyzes individual crisis situations, helps resolve conflicts, and assists in de-escalation. Explores expressed and unexpressed client needs in order to determine need for referral services. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long term goals), which is the foundation to maintaining housing.  Conducts visits  (home, site,  hospitals, encampments, etc.)  using  various strategies to assess  living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per month in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (cleaning, budgeting, etc.).Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information.  Determines eligibility for financial and other essential services. Advocates on behalf of clients based on individuals' circumstances. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Coordinates with next of kin, contracted funeral homes, and City of Gainesville for burial or cremation of indigent persons/unclaimed bodies found in Alachua County.  Assists with general community inquiries and requests for services (via multiple methods of communication).  Assists in managing client expectations regarding service delivery; responds to high call volumes and walk-in requests.   Drives a County and/or personal vehicle to perform required duties.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.