The John F. Kennedy Center for Performing Arts

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Pay Details The pay for this position is determined by the Collective Bargaining Agreement and is set at $53.57 per hour. Job Description The Treasurer will supervise ticketing operations for venues as assigned with the dual goals of providing a high level of customer service and maintaining accuracy and efficiency. Key Responsibilities Establish priorities and delegate duties to assistant treasurers and ticket sellers on a daily basis. Set up events in Tessitura ticketing system. Reconcile box office receipts and deposits on a daily basis. Prepare performance statements. Provide outstanding customer service to both internal and external customers, and ensure equally high quality customer service from assistants and ticket sellers. Maintain positive attitude and team spirit within the box office while keeping the environment professional. Work with theater managers and company managers to fulfill policy and contractual agreements as well as helping to ensure smooth front of house operation. Work with promoters on setup and sales of their events. Work with IT department as part of treasurer team to keep up to date and provide input on all applications and processes pertaining to ticketing, sales, and event setups. Key Qualifications The candidate must have at least 5 years of experience in box office and sales, as well as a minimum 2 years of experience supervising and training. The candidate must have a proven strong customer service background. The candidate must have excellent writing, communication, and problem-solving skills, and must be detail-oriented and well-organized. The candidate must exhibit a professional demeanor - diplomacy and tact are essential. The candidate must have proven leadership skills. Knowledge of computerized ticketing systems is a must, preferably in Tessitura (experience in Tessitura setups and reporting a plus). Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.   Flexibility to work weekends and holidays as required.

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Director, Theater Programming works with SVP of Artistic Programming to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders.       The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines.     Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Director for assigned produced theatrical productions including contracting creative teams, stage management, and artists.  This will include: Contracting and maintaining of weekly financials and budgets   Management of internal booking calendar and ArtsVision for current and upcoming season of shows;   Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances;   Management of payroll for all show employees;   Oversight of all payments as outlined in contracts and agreements;   Insures smooth flow of all communications   Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs.    Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season   Research and evaluate trends and new programming ideas.   Review institutional data to help direct programming.   Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility.    Other duties as assigned.   Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Director, and/or Marketing or Booking agent.  Must have familiarity with theater related budgets, numbers, contracts, etc.   Bachelor of Arts or Science, Masters, or other education/experience in arts management   Prior experience working in a non-profit arts institution and/or Broadway/theatrical office.   Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities.   Excellent written and verbal communication and ability to work with various levels at the Center.   Ability to work well with artists, booking managers and agents.   Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines.    Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description We are looking for a detail-oriented Marketing Operations Coordinator to support our Marketing team. Reporting to the Senior Vice President of Marketing, you will handle project management, coordinate marketing materials and email communications, and assist with accounts payable. This role suits someone who thrives in a fast-paced environment and is focused on operational efficiency. Key Responsibilities Assist the Senior Vice President of Marketing with written and verbal communications. Support marketing with project management, creative routing, and tracking via Asana and RoboHead. Manage POs and track invoices for marketing budgets ensuring purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner. Oversee marketing communications content, file management, and campaign project management. Coordinate marketing department meetings and communications, including scheduling, logistics, and preparing agendas and presentations. Organize special events for marketing partners, patrons, and affinity groups. Maintain accurate email databases and communication lists for affinity and partner organizations. Lead Marketing team-wide office supply orders and material purchases. Manage calendar requests and assist in the scheduling of meetings with internal and external constituents. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 2–3 years’ experience in marketing, project management, administration, or related fields Social media and marketing communications experience preferred Familiarity with performing arts or marketing departments preferred Strong organizational, written, verbal, and interpersonal skills Knowledge of office administration and marketing databases Professionalism, diplomacy, and tact required for frequent interaction with Kennedy Center leadership, volunteers, donors, and staff Tessitura experience is a plus Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Large, fast-paced office that values initiative, efficiency, innovation, and teamwork.   Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights/weekends) can be expected from time to time. The noise level in the work environment will vary, however attendance at major events and performances may be required.  In those conditions, the noise level is very loud. Lighting conditions on the offices vary and modification of the in office lighting may not be possible.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   As a savvy copywriter and wordsmith, this role works closely with the Advertising Communications Manager to conceptualize, write, circulate, edit, publish, and maintain editorial content for a wide variety of print, digital, and broadcast projects. This role also oversees daily marketing email projects and processes and supervises Copywriter/Coordinator(s), Advertising Communications Intern(s), and/or Advertising Communications Freelancers/Contractors. Key Responsibilities Research, conceptualize, write, and edit substantive content in brand voice for print collateral ranging from subscription brochures and direct mail to institutional publications; marketing e-mails; radio commercials; web site copy; and other projects as required.            Oversee the daily creation and review process for all marketing email projects that fall within their genre assignments (either developed by themselves, interns, and/or freelancers/contractors)—from build, visual asset selection/manipulation, and circulating for staff/stakeholder feedback to final file preparation and signoff—in order to meet continuous, demanding deadlines. Hire, train, and supervise the Copywriter/Coordinator(s), Advertising Communications Interns, and/or Advertising Communications Freelancers/Contractors on various projects and processes. Directly engage in creative strategy development for advertising communication efforts. Proactively seek out information and collaborate with marketing, design, programming, and web staff on content creation and management. Assist Advertising Design team in editing/closing advertisements that are routing for review. Manage and maintain editorial content on the web site and other digital entities.      Other duties as assigned. Key Qualifications   Bachelor’s degree or equivalent education in advertising, journalism, communications, English, or related field – with at least two years of professional experience in copywriting, editing, and proofing others’ work as well as their own. Candidates must provide samples that demonstrate creativity, experience, and a passion for the written word. A proven creative thinker, able to strategize and develop compelling, clear, and concise messaging to reach targeted markets effectively and incite them to action. High level of detail, organization, and self-initiative with an ability to handle multiple assignments under the pressure of tight deadlines. Ability to shift between performance genes and projects quickly and efficiently, and re-prioritize as marketing needs change and materialize. Strong verbal communication and collaboration skills. Proficiency in word processing and spreadsheet software in a PC environment. A rock-solid knowledge of grammar, style, and spelling with an eagle eye for consistency and flow. Experience working with content management systems. An understanding of basic graphic and video manipulation, and how text and images work together to create powerful messages. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information A note on the department culture: The Marketing/Advertising department is a fast-paced, deadline-driven environment that requires a team player with flexibility, dedication, and a positive attitude; an ability to promote a wide variety of performance genres across all forms of media; a commitment to maintaining the high quality represented by the Kennedy Center through all communications; and the ability to think strategically and creatively to help attain the goals of the department.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Social Media Director leads the strategy, creation, and execution of the digital and social media presence to grow audiences for the Kennedy Center and its affiliates, National Symphony Orchestra and Washington National Opera, strengthen the organization’s brand, and engage the community in its performing arts programming. This role oversees all social media channels, content planning, digital storytelling, social campaigns and influencer strategy to drive revenue, attendance, membership and engagement for the Center’s numerous performances and events across diverse audiences. As a key member of the marketing team, the Social Media Director collaborates closely with departments across the organization—including PR, Programming, Development, Special Events and Education—to ensure consistent, creative, and mission-driven messaging that supports the Center’s strategic goals. Key Responsibilities Strategy & Leadership Develop and execute a comprehensive social media and digital content strategy aligned with the Kennedy Center’s marketing and audience development goals and encompassing both paid and organic social. Lead the organization’s presence across platforms (e.g.  Facebook, Instagram, TikTok, X/Twitter, Truth Social) and emerging channels as needed. Establish key performance indicators (KPIs) and benchmarks for growth, engagement, and conversion. Manage social media budgets, paid advertising campaigns, and content creation resources (in-house and agency). Stay informed on industry trends, platform updates, and best practices in digital engagement for performing arts and entertainment sectors. Content & Creative Oversee creation of original multimedia content—including videos, reels, photography, stories, and written posts—that showcase productions, artists, behind-the-scenes moments, and community impact. Collaborate with graphic designers, photographers, videographers, and copywriters to ensure brand consistency and high production value. Guide tone and storytelling to reflect the Kennedy Center’s mission, values, and audience diversity. Maintain an annual content calendar that aligns with season programming, special events, and institutional priorities from the Office of the President. Community Engagement & Audience Growth Foster meaningful digital engagement with patrons, fans, artists, and influencers. Build relationships with cultural organizations, press, and partners to amplify reach and reputation. Develop targeted campaigns to attract new audiences—including younger and more conservative leaning communities. Oversee community management, ensuring timely and thoughtful responses across all platforms. Analytics & Reporting Track, analyze, and report social media performance using analytics tools (Meta Insights, Google Analytics, Sprout Social, etc.). Provide regular insights and recommendations to marketing and executive leadership. Evaluate the ROI of campaigns and adjust strategies to improve performance and conversion rates. Other duties as assigned.  Key Qualifications Bachelor’s degree in Marketing, Communications, Digital Media, or related field (Master’s preferred). 8-12 years of experience in social media or digital marketing, ideally within the performing arts, entertainment, or cultural sector. Proven track record of building social media audiences and leading successful digital campaigns. Experience managing staff, creative teams, or external agencies. Deep understanding of social media platforms, content trends, and algorithms. Strong storytelling skills and visual eye for arts-driven content. Proficiency with social media management tools (e.g., Sprout Social, Hootsuite, Later, Buffer). Familiarity with video editing, live streaming, and basic graphic design tools (e.g., Canva, Adobe Creative Suite). Excellent communication, leadership, and project management abilities. Passion for the performing arts and our commitment to bringing quality programming for the masses. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $117,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Lead Archivist and Institutional Records Manager would build out a robust and enduring archives program, including systems and process, within the Center. The Lead Archivist and Institutional Records Manager will be primarily responsible for 1) maintaining and growing the Center’s archival collection, including documents and other historical materials; 2) developing a system to manage the federal and trust records of the Center, including developing and implementing record retention policies and procedures;  3) organizing, maintaining and managing the Center’s and its affiliates’ Fine Art collections; 4) overseeing the JFK Gallery museum operations including exhibitions and renovation and 5) further developing and overseeing a system of Digital Asset Management. Through this position, the Archives shall continue to serve the work of the Center, including artistic programming, marketing, social media, public relations, fundraising, and outreach. This position will build an archiving and collections team and collaborate with departments across the Center, assisting its mission of informing and educating various audiences about the vision, dedication, and creativity of the United States’ premier performing arts organization and living memorial to President John F. Kennedy. The Lead Archivist and Institutional Records Manager will report to the General Counsel and collaborate with other departments, when working on long-term projects.  Key Responsibilities Creates a two- to three-year work plan toward establishing the Center’s archives and collections management program to include: developing a mission statement, collection development policy, access services, and operational procedures. Develops an archives and collections team, potentially to include interns, volunteers, fellows, part-time and full-time staff. Supervises day-to-day operations of a large archive, and advises senior management on operational, administrative, personnel and budgetary matters. Oversees accessioning, processing, inventorying, storage, and deaccessioning of archival and collection materials. Develops collection management system for Fine Art collection of Center and its affiliates, and oversees the accessioning, inventorying, conservation, deaccessioning, return or other disposal of artworks. Assesses storage space for archival materials and Fine Art and makes recommendations on space usage and consolidation. Identifies materials and artworks in need of conservation. Develop institutional records system including policies and procedure compliant with federal document system requirements, as required Develops, updates, maintains, and implements document retention and destruction schedule for Center offices. Oversees the inventorying and preservation of photographs Develop a system for digital asset management, including production assets. Collaborates with the Information Technology Division to develop and maintain Center Digital Asset Archive. Revises processes to improve efficiency or adapt to new requirements, software, or other operational systems changes. Create and maintain collection(s), finding aid(s), and archives’ database. Analyzes and maps workflows.  Develops forms, manuals, work plans, web content and other documentation. Communicates and documents revised processes and procedures. Schedules, assigns tasks, and prioritizes workloads.  Sets appropriate goals and deadlines.  Ensures timely completion of work.  Assigns and monitors progress on work assignments and special projects.  Identifies and reports staffing needs to administrative head. Monitors environment and assesses the condition of archival facilities, reports pest-control and maintenance needs, and makes recommendations regarding utilization of archival space.  Contributes to long term planning for expansions and/or relocations. Identifies collection development opportunities. Answers reference queries to support the work of Center staff. Answers external inquiries for historical and institutional information and materials. Assists in identifying and pursuing archive funding sources and formulating budget recommendations to maintain an ongoing archiving program.  Key Qualifications 7-10 years of experience in professional level archives, and collections and records management work. 3+ years of supervisory experience. Master’s degree in Library or Information Science or Archival and Records Management from an ALA-accredited institution of higher education at time of employment. Knowledge of standard and emerging archival and information science technologies. Demonstrated experience with databases, content management systems, digital asset management systems, film/video elements, and digital formats. Knowledge of and experience in applying metadata standards. Demonstrated interpersonal skills with the ability to function independently and in groups; build and maintain relationships with partners and organization staff; ability to provide exceptional service to a diverse clientele. Demonstrated experience or aptitude for collection development. Knowledge of best practices in basic conservation and preservation. Experience in management of Fine Arts collections, including accessioning, deaccessioning, conservation and storage. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone.  The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks.  The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms.  This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay rate for this position is $17.95 per hour. This is the targeted rate of possible compensation for this role at the time of posting. This rate may be modified in the future.  Job Description Evening and weekend availability required. Shifts align with performance schedules, rehearsals, and Member events. The Members and Circles Lounge Bartender (Part-Time) delivers elevated, guest-centered beverage service for Kennedy Center Members, Circles-level patrons, and VIP guests within our private lounge spaces. This position plays a key role in creating a refined, welcoming environment before performances and during intermissions. The ideal candidate is polished, efficient, and able to thrive in fast-paced, performance-driven service windows while upholding the Kennedy Center’s values of hospitality, access, and inclusion. Members and Circles patrons are among the Kennedy Center’s most loyal and generous supporters. The bartender in these exclusive lounges plays an essential role in shaping a warm, seamless, and memorable guest experience—strengthening patron relationships and contributing to the Center’s mission of supporting and celebrating the performing arts. Key Responsibilities Warmly greet and serve Members and Circles guests with professionalism and hospitality. Prepare and serve wine, beer, cocktails, Champagne, and non-alcoholic beverages. Maintain strong product knowledge of wine, spirits, and menu offerings, providing recommendations as needed. Create an elevated, comfortable atmosphere for guests throughout pre-show and intermission periods. Anticipate guest needs and deliver attentive, discreet, service. Execute full bar setup and breakdown for each service period. Set up and breakdown beverage service in trustees box as needed for VIP attendance.  Restock and organize wine, spirits, mixers, glassware, bar tools, and supplies. Maintain a clean, orderly, and visually polished bar environment. Adhere to responsible alcohol service guidelines and ID verification practices. Communicate inventory needs, operational issues, or guest concerns promptly and professionally to Lounge Manager. Work independently and collaboratively to support lounge operations. Uphold standards of appearance, discretion, respect, and cultural awareness. Key Qualifications Previous bartending or hospitality experience preferred; training provided for the right candidate. Strong interpersonal, customer service, and communication skills. Ability to learn and retain wine, spirits, and cocktail knowledge through training. Calm, organized, and efficient during high-volume, time-sensitive intermission service periods. Professional demeanor and genuine interest in guest experience; interest in the performing arts is a plus. Ability to stand for extended periods during service. Ability to lift and transport 30–50 lbs., including cases of wine, ice, and glassware. Move frequently to restock, serve guests, and support bar operations. Perform tasks requiring bending, reaching, carrying, and repetitive motion. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,000 - $68,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center is seeking an energetic, organized and proactive individual to serve as an Assistant Theater Manager. The Assistant Theater Manager ensures the smooth operation of performances and events throughout the Kennedy Center campus and its venues. A core responsibility is enhancing the patron experience, including coordinating efficient arrival, wayfinding, and lobby services, as well as managing concessions for timely seating. Essential duties involve house management, completing administrative tasks (house reports, payroll, settlements), communicating with other Kennedy Center departments, and detailed event documentation. Key Responsibilities Performance and Event House Management Serve as the House Manager for assigned performances, events, and activations, encompassing both indoor venues and outdoor campus spaces. Oversee all front-of-house operations, including venue readiness, managing house open/close times, and coordinating with artistic, production, and security teams. Manage and execute lobby functions and crowd control to ensure an efficient and safe flow of patrons, including line management for concessions and timely seating. Patron Experience and Service Coordination Act as a primary point of contact for patron concerns, efficiently addressing and resolving customer complaints and service issues to maintain a high-quality patron experience. Proactively monitor and manage patron issues related to arrival, wayfinding, and movement throughout the campus, communicating critical information to appropriate staff across relevant departments (e.g., Security, Box Office, Usher Services, Programming). Coordinate with concessions staff to ensure timely and orderly service. Administrative and Financial Reporting Complete essential performance documentation, including detailed house reports summarizing event attendance, issues, and notable incidents. Process and submit weekly payroll information for usher staff. Prepare and manage financial statements and settlements related to performances and events. Maintain organized digital and physical filing systems for all pertinent operational documentation. Supervision and Staff Leadership Directly supervise and provide leadership to the theater’s usher staff in collaboration with the Theater Manager and Head Usher. Assist in training, scheduling, and directing ushers to ensure they deliver outstanding customer service and adhere to all venue safety and emergency protocols. General Duties and Compliance Respond promptly and professionally to requests from Kennedy Center management and staff. Adhere to all organizational policies, procedures, and safety guidelines. Perform other related duties as assigned by Theater Managers or upper management. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience required. Minimum of two (2) years of supervisory experience in a public-facing environment. Experience working in theater, music, or the performing arts. Excellent interpersonal skills, outstanding customer service, ability to work well under pressure, and effective problem-solving skills. Strong oral and written communication skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person, on the telephone and on radio.  The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks.  The employee is frequently required to sit, stand/remain active for long periods of time, walk, bend, stoop, crouch, and reach with hands and arms.  This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 30 pounds. The noise level in the work environment is normal, with increased levels during rehearsals performances and events.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager (Deputy Director) of Public Relations, Non-Classical is responsible for managing the strategic communications and public relations efforts of the Kennedy Center and its non-classical programming. This position serves as the lead publicist on Dance programs, Comedy, and Performances for Young Audiences and is an essential partner to the Director of Public Relations, Non-Classical. Additionally, this role works across the center, as directed, to raise the national profile of the Center as the national cultural center, presidential memorial, and a hub for education across the country. This role will be a key partner to the Non-Classical constituent organizations of the Kennedy Center, delivering high-impact international, national, and local earned media coverage to elevate the profile of the respective organizations and projects.  The role serves as a contact between members press and those artists appearing at the Kennedy Center across the spectrum of performances in the non-classical portfolio. She/he must have highly effective communication skills (both verbal and written), and be able to move efficiently and resolve any conflicts in a public, dynamic, fast-paced, high-pressure atmosphere. As a member of the Kennedy Center Public Relations Office, they will assist the team for Center-wide initiatives, including major festivals, and high-profile events such as the Mark Twain Prize for American Humor and Kennedy Center Honors. They will work closely with programming departments, as well as theater managers, the Box Office, development and various other Kennedy Center staff. Key Responsibilities Publicity, Media Relations, and Strategy: This position will develop and execute publicity plans by devising potential story ideas, crafting pitches, and shepherding stories to completion. They will develop and nurture journalist and digital media relationships (ex. streaming media outlets, podcasts, and other non-traditional media). This person has excellent PR instincts and can think strategically to generate significant and meaningful visibility for the Non-Classical constituents and programs at the Kennedy Center. Fosters and maintains local, national, and international media contacts. Formulates and executes press plans, inclusive of non-traditional media, for programs across Ballet/Dance, Comedy, Theater, and Performances for Young Audiences at the Kennedy Center. Uses superb writing skills to create press releases and media advisories including announcements for full series, special performances, recurring/annual events, and ongoing initiatives. Internal/External Communication: The person will feel comfortable working in a complex, highly matrixed environment. This position will be a key partner to the Kennedy Center’s Non-Classical constituents by communicating plans and delivering in a timely manner. They will work with managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Engages with external artists and publicists in promoting Kennedy Center non-classical performances. Works with colleagues across the center for the creation of self-generated storytelling that advances the impact and reach of the Kennedy Center and its work. Writing and Project Management: This position will write, edit, and distribute Non-Classical press releases throughout the season and be responsible for drafting media pitches to further position the Center for positive news stories and earned media. They will work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Assists media onsite (including reviewers, photographers, videographers, and crews) during performances, following and enforcing the Center’s policies and coordinates with programming departments so all are aware of media presence.   Other Assignments: As an integral member of the Kennedy Center PR team, work related to other Kennedy Center events, initiatives, and special projects, such as Kennedy Center Honors, the Mark Twain Prize, the REACH, and other festivals, series, and performances will be assigned as needed. Oversees Kennedy Center Public Relations Coordinator and Interns.   Key Qualifications At least 4 - 6 years of public relations experience, including responsibility for high-level strategic communications and messaging Long and short-term PR planning ranging from national to grassroots efforts Strong media experience in both the arts and non-arts An appreciation and understanding of theater and its inner workings is preferred but not required. A solution-oriented, creative, and independent spirit and collaborative nature Outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong relationships. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Frequent night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $83,000 - $95,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position prepares, analyzes, and reports financial information in the areas of settlements, payroll, programming expenses, and receivables.  Work includes, but is not limited to, variance analysis, reconciliation of financial statement accounts, preparation of supplemental financial reporting to 3rd parties, ad hoc reporting, analytical review of activity, participating in financial closings, and system set-ups. This position oversees and contributes to the collection, verification, allocation, and recording of financial data related to theater performances and events for use by management.  This position reviews and monitors payroll transactions and accounts.  This position monitors expense transactions, advises on classifications, and works with Accounts Payable for coding and regular reviews of open purchase orders. This position contributes to areas of the audited financial statements and IRS Form 990; and prepares periodic and ad hoc reporting, research, and analysis for internal and external stakeholders.  This position problem solves and seeks continuous improvement and efficiency in their own work.  This position trains, guides, and conducts research to help others resolve issues.  Additionally, this position contributes to cross-departmental projects and process improvements. This position has frequent internal and external contact with customers.  This position supports the VP of Accounting and the Director of Accounting, Operations in ensuring conformity with corporate practices, policies and procedures.   Key Responsibilities Performance and event cost accounting – this position is responsible for all phases of performance and event accounting.  The performance and event cost accounting process is central to the Kennedy Center’s mission.  Accurate, complete, and timely recording of performance and event revenues and expenses is critically important to monitoring financial results.  This position will manage and set expectations for compliance from programmers and other colleagues across the Kennedy Center with weekly and monthly cycles; train, supervise, and manage the work of general accountants; collaborate with programmers in advance of and after productions to ensure compliance with accounting policies and procedures, uniform guidance, and contractual obligations; and to monitor the effectiveness of internal controls, accounting policies and procedures for settlements, and inform management about unusual transactions.  This position will serve as the key point of contact within the Finance Department for Kennedy Center colleagues as well as serving as a resource to Senior Finance Department personnel.  Payroll/personnel cost accounting and payroll back-up - review weekly payroll entries for accuracy; investigate discrepancies, correct errors and/or make additional general ledger journals as necessary (e.g., bi-weekly reclassification of usher labor); provide guidance and support to the Payroll group pertaining to classifications and coding; serve as a back-up for the Payroll group for processing during employee absences and vacancies. General ledger application and KCMaster maintenance - perform extensive maintenance of Lawson activity codes, structures and reports; perform routine maintenance of general ledger accounts (including activities, account categories, and accounts); perform KCMaster security set-ups; conduct KCMaster Trainings for new employees; manage approval hierarchies; serve as a key contributor in any system upgrades and in department's relationship with IT department. Month-/Year-end accounting tasks - create NSO Library, GTL and payroll allocation entries; calculate and enter year-end accruals; perform numerous asset and liability account reconciliations and make general ledger journals where and when necessary; reconcile the general ledger, activity management and KCMaster systems; research actuals to process and review reclass entries. Review of open purchase orders – Oversee and conduct quarterly and annual review of open purchase orders with requesters organization-wide for validity, coding, and delivery dates; partner with Accounts Payable group to review, edit, and void open purchase orders as needed. Other critical duties - Support preparation for and participate in annual financial statement audit and other regulatory audits as such audits occur, gathering documents, providing reports, completing analysis, and answering questions during field work; assist the Controller and Assistant Controller with preparation of the annual Form 990 and the Department of Education Indirect Cost Rate project; work on ad hoc reports and projects assigned by the CFO, VP of Accounting, Director of Accounting, Operations, and Department Heads. Other duties as assigned.  Key Qualifications Education: Bachelors degree is required. Degree in business-related field is a differentiating factor. Experience: At least 3-6 years of general accounting experience Candidate must be local or willing to relocate to the DMV area. Relocation assistant is not provided. Candidate must be willing to work onsite.  Additional Information Department culture encourages transparency, honesty with and reliance on each other to accomplish goals and tasks; Performance is measured by 3rd parties based on the timely and accurate delivery of service so department cannot tolerate an individual contributing less than their full commitment each and every day; emphasis on being viewed by our clients as a trusted advisor; must manage projects/activities in a manner that ensures delivery is consistent with both the client’s expectations and the organization’s corporate/accounting policies and procedures Although occurring infrequently, this position may be required work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond 37.5 hours/week. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $53,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Public Relations Coordinator is a frontline representative of the Kennedy Center Public Relations team, working internally across departments and externally with media, vendors, patrons, and others to coordinate day-to-day operations of the PR department. This position is an essential partner to the Vice President, Public Relations, and to the Director, Public Relations both Classical and Non-Classical, as well as the entirety of the department. The role is critical in generating high-impact news coverage of the Kennedy Center’s activities and positively reinforcing the Kennedy Center brand. Primary responsibilities include gathering materials, editing, and managing approval of content, including press releases and media advisories; managing image requests; staffing press nights and performances as needed (typically 1-2 times per week), developing and managing media lists; daily monitoring of news clips; and administrative tasks, including budget tracking, invoicing, and contracting. Additionally, the Public Relations Coordinator will assist the Vice President and Directors with institutional events, including PR logistics for major events such as the Mark Twain Prize for American Humor, the Kennedy Center Honors, season announcements, and other special events. The coordinator will also provide support for the Deputy Director, Public Relations, Classical during times of absence or time-intensive projects, on an as-needed and limited basis. Key Responsibilities In collaboration with the Deputy Director, Public Relations, Classical, the coordinator creates and manages press materials, edits per Kennedy Center style, and routes internally and externally. Involves interns in office projects and activities as appropriate. Manages administrative tasks, including budget tracking, invoicing, contracting, media monitoring, photography processing, and travel booking. Acts as administrative support to the VP of PR, scheduling meetings, reserving space, and formatting presentations. With the Deputy Director, Public Relations, Classical, reviews and deploys daily clip reports. Takes inventory and orders office supplies as needed. Acts as an assistant supervisor to guide the office’s pair of interns in the day-to-day office practices. Supports the Vice President and Directors of Public Relations in coordinating major events and initiatives. Responsibilities include coordinating PR logistics for special events, including Kennedy Center Honors, Mark Twain Prize, press dinners/conferences/events, etc. The coordinator works across departments to develop invitations; track RSVPs, coordinate event set-up, food/beverage service, arrange parking/arrival logistics, security, prepare event materials to distribute to the PR team and other departments, and other performance/event needs as required. May staff interviews, staffing news cameras, serving as a back-up on press nights, and otherwise serving as a back-up for press reps’ designated performances. Services patron inquiries and third-party requests for images and materials, including non-commercial photography and documentary requests. Collaborates with the office of Legal Counsel, the Directors of Public Relations, and the VP of Public Relations to create photography/location agreements for location shoots and asset licensing. Other duties as assigned Key Qualifications A Bachelor’s degree is required Background in or knowledge of the performing arts. Excellent writing and copyediting skills, as well as experience with publications, are required. 2+ years of professional experience in media relations preferred. Working familiarity with the digital media landscape and strategy is a plus. Microsoft Office Suite, be able to learn and adapt to changing technology Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required (i.e., off-site press events).

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $110,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Program Director is responsible for curating contemporary music programs with an emphasis on country, rock, and bluegrass music. The director will work collaboratively across the Kennedy Center different departments, programming shows that drive development and strengthen the Kennedy Center’s connection with local communities and drive both onsite visitation and online engagement.   Key Responsibilities Curating and Managing Programs Book and manage high-visibility contemporary music programs, featuring established and emerging artists. Use data analytics to make booking decisions across various venues. Maintain relationships with agencies and managers. Support public program bookings for the Millennium Stage and Support film programming. Coordinate with stakeholders to meet artist and Center goals. Project Management Develop performance metrics and analyze data to evaluate each program. Collaborate with Campus Planning to secure venue reservations. Work with Marketing and Box Office for ticket setups. Attend inter-departmental meetings to advance programming priorities. Budget Management Assist in developing and revising seasonal program budgets. Track budgets and provide financial data for grant reporting. Conduct regular budget re-projections. Other duties as assigned.  Key Qualifications 5-7 years’ experience in artistic programming. Bachelor’s degree in the arts, arts management or other related field preferred  Demonstrated knowledge of the performing arts as it pertains to all genres regionally, nationally, and internationally.  Demonstrated ability to develop trust and rapport with diverse communities. An awareness of the appropriate manner to address sensitive issues when inviting engaged participation.  Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel.  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs.  Must be able to work nights and weekends and work beyond 40 hours/week as needed.  Will participate in coverage of running programs as needed.  The noise level in the work environment is normal, except that volume may be loud during performances. Some travel may be required. 

About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement:  As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.  Why Join Us   We offer a total rewards package to all full-time employees to include:   Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $52,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.  Job Description The Rehearsal Coordinator: Studio Operations works in conjunction with Rehearsal Department Senior Manager in the creation and distribution of the daily schedule, as well as facility staffing schedules. They provide Rehearsal office coverage at the WNO Studio and the Kennedy Center, and interface with directors, conductors, stage managers, and assistant directors daily to ascertain their needs and the logistics of the rehearsal and performance space.  Coordinates facility needs at the WNO Rehearsal Studio, serves as the primary point of contact for vendors, staff, outside renters, and is responsible for tracking and processing studio-related payments. Serves as the primary point of contact for Production Office Assistants and WNO Studio KC Friends Volunteers, and coordinates their schedules. Responsible for scheduling and coordinating all Piano Tunings at the WNO Studio, and tunings for WNO at the Kennedy Center.  Serves as secondary point of contact for the Chorus, Corps Dancers, Supers, and Youth Chorus; and handles all correspondence for these groups after contract phase. They support other members and functions of the Rehearsal Department as needed, and provide general administrative support.  Key Responsibilities Coordinate Studio Operations under the purview of the Senior Manager and Production Director: Serve as primary point of contact for WNO Studio with vendors. Coordinate service requests for WNO Studio including, but not limited to, custodial services, HVAC, passenger and freight elevators, security system, vending, etc. Schedule electrician, plumber, and repairman as necessary. Perform weekly building inspections for deficiencies Coordinate all facility rentals including responding to cold calls, contracting, collecting and processing payment, and serves as primary point of contact for outside renters. Collaborates with Rehearsal Dept team regarding space availability, building schedule, and staffing. Responsible for tracking and processing payment of all Studio facility related bills for vendors and utilities. Reports expenditures to Production Operations Manager for budget tracking. Responsible for tracking and ordering of supplies, with the approval of the Production Operations Manager.  Collaborate with the Rehearsal Department team on the following: Provide adequate coverage in the Rehearsal office at the WNO Studio and at the Production Office at the Kennedy Center to ensure that there is a staff member physically present at all times during an opera related activity (i.e. rehearsal or performance). Assist in ensuring that all artists are accounted for prior to rehearsals and performances. Understand and have a general awareness of all scheduled activities on a daily basis. Provide a welcoming and friendly environment for guest artists, company members, patrons, and volunteers, and field questions as necessary. Provide assistance for guests or unescorted opera patrons and the Kennedy Center at WNO Rehearsal Studio.  Works with the Rehearsal Dept and other personnel with implementation of safety protocols and procedures. Maintains communication with all artists and staff regarding new and changing guidelines and protocols. Represents Rehearsal Dept at meetings as assigned, including post-rehearsal production meetings, Kennedy Center weekly scheduling meetings.    Serve as secondary point of contact for the Washington National Opera Chorus and Corps Dancers, Supernumeraries, and Youth Chorus after contract phase by: Support Rehearsal Coordinator: Artist Services with large scale auditions, reviewing printed and program materials related to these groups, relaying questions and concerns regarding schedules or payment. Help create and review orientation information, policies and procedures, and Guest Artist Passes. Prepare materials such as sign-in sheets, program listings, and other administrative paperwork related to the above groups as needed.  Responsible for creating/assisting with the following artist schedules and communication:  Creating and distributing the daily schedule, in rotation with Senior Manager and  Assistant; Communicating with Artists daily regarding the rehearsal schedule; Contacting all principal artists & the maestro the morning of each performance to confirm wellness and call times; Making updates to the virtual callboard. Maintains calendar, contact information, and artist releases in ArtsVision.  Coordinates the hiring, supervising, and payroll for the part-time Production Office Assistants (hourly staff who provide studio coverage, child mind, audition assistance, etc).  Creates the Production Office Assistant schedule to cover all Front Desk and Child-Minding needs with the assistance of the Rehearsal Coordinator: Artist Services. Works within the budget set by the Production Operations Manager. Trains Production Office Assistants and communicates any specific instructions regarding coverage (rental information, personnel lists, run sheets, etc). Manages the schedule and communication for KC Friends volunteers assigned to the WNO Studio front desk in collaboration with KC Friends department. Coverage of WNOS front desk as needed.  Creates and maintains annual piano tuning schedule and logistics at both WNOS and at the Kennedy Center (when WNO is in residence) within the budget set by the Production Operations Manager. Schedules tuners and maintenance.  Coordinates budget approval for unscheduled tunings or maintenance with Production Operations Manager.   Other duties as assigned. Key Qualifications 2-4 years’ experience in production within a performing arts organization, including administrative, stage management; with an emphasis on scheduling and/or studio operations. Bachelor’s degree or equivalent, OR commensurate experience in a similar capacity at a comparable arts organization Work experience and interest/knowledge in opera, classical music, or performing arts encouraged. Experience working in facility operations. Experience with union contracts a strong plus. Experience with computerized information systems and their application, including Microsoft Outlook, Microsoft Office, knowledge of ArtsVision a strong plus. Additional Information The noise level in the work environment is low; routine office noise (singing and other artistic noises) can be expected. Open office environment, must be able to focus in the midst of distractions. Must have the ability to work in onstage conditions: to see clearly in low-light situations such as are common backstage and in the theatre. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input: Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management: Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management: Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast: Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics: Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines.   Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems.   Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders.   Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors.    Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents.  High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $92,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Senior Contracting Specialist is responsible for the full lifecycle management of complex procurement actions, with a primary focus on major construction projects and a diverse portfolio of facility service contracts. This role provides expert-level guidance on acquisition strategy and contract administration, ensuring all procurement activities are conducted in compliance with applicable regulations and organizational policies. The Senior Contracting Specialist will manage "cradle-to-grave" contracting processes, from initial requirement development through solicitation, award, administration, and final closeout. The Senior Contracting Specialist will be part of the Federal Contracting Division. The mission of the Federal Contracting Division is to provide acquisition service delivery in compliance with public policy on time and at the best value. The Senior Contracting Specialist manages pre-award and post-award tasks for complex, high-value contracts involving equipment, services, construction, and long-term projects critical to the Agency. Key Responsibilities Pre-Award Acquisition & Source Selection: Leads and executes all pre-award contracting functions for high-value, complex programs, often where little contractual precedent exists. Strategy & Planning: Develops comprehensive acquisition plans by analyzing complex requirements, conducting market research, and determining the optimal procurement method and contract type. Solicitation: Prepares and issues complete solicitation packages (RFPs, RFQs), including Statements of Work (SOW), justifications, and evaluation criteria. Conducts pre-proposal conferences and serves as the primary point of contact for industry. Evaluation & Selection: Performs detailed analysis of proposals to ensure compliance and value. Serves as a key advisor to source selection boards and facilitates communication between legal, technical, and program stakeholders. Post-Award Contract & Performance Management: Manages the full spectrum of post-award administration to ensure contractor compliance with all technical, financial, and schedule requirements. Performance Monitoring & Oversight: Actively monitors all aspects of contractor performance through progress meetings, site visits, and formal evaluation boards. Verifies adherence to schedules and satisfactory completion of deliverables. Financial Management: Manages contract financials, including cost controls, and the assessment of damages for non-performance. Leads negotiations for change orders and contract modifications. Compliance & Enforcement: Enforces all contract terms, issuing official directives like Cure Notices or Corrective Action Requests to resolve performance deficiencies. Manages the complete contract modification and change order process. Subcontract Management: Evaluates and approves contractor subcontracting plans and monitors all subcontracting activities for compliance. Leadership & Stakeholder Relations: Serves as a primary business advisor and point of contact for all contracting matters. Advisory Role: Provides expert guidance on contracting approaches to internal customers, program staff, and senior leadership. Manages official correspondence for protests, audits, and Congressional inquiries. Mentorship: Provides guidance and mentorship to junior contracting staff, promoting a culture of teamwork and quality customer service. Other duties as assigned. Key Qualifications Education: A Bachelor's degree from an accredited college or university in Business Administration, Supply Chain Management, Finance, or a related field is required. Experience: A minimum of 7-10 years of progressive experience in contract management is required. At least 5 years of this experience must be directly related to the procurement of commercial construction, architectural-engineering (A-E) services, and/or complex facility services (e.g., HVAC maintenance, janitorial, security). Expert knowledge of federal procurement regulations (e.g., Federal Acquisition Regulation - FAR) is highly desirable. Demonstrated skill in negotiating complex contract terms and pricing. Proficiency in a wide range of contract types, including Firm-Fixed-Price (FFP), Time & Materials (T&M), and Indefinite Delivery/Indefinite Quantity (IDIQ). Excellent analytical, problem-solving, and decision-making skills. Exceptional written and verbal communication skills, with the ability to clearly explain complex procurement concepts to non-technical stakeholders. Ability to manage multiple high-priority projects simultaneously in a fast-paced environment. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $129,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director, Revenue Accounting and Special Projects provides strategic leadership and oversight for all aspects of the Kennedy Center’s revenue accounting functions, including contributions and grant revenue, endowment activity, box office and earned income, auxiliary services, investments, fixed assets, and debt. This role ensures the integrity, accuracy, and transparency of financial reporting across the organization and its affiliated entities in compliance with Generally Accepted Accounting Principles (GAAP) , the Code of Federal Regulations (CFR) , and other applicable standards and requirements. As a senior leader within the Finance Division, the Senior Director will guide a team of accounting professionals and collaborate closely with the Chief Financial Officer (CFO) and Vice President of Accounting to establish and maintain financial policies, internal controls, and procedures that strengthen accountability, efficiency, and compliance across all revenue streams. The Senior Director will play a critical role in the preparation and review of the organization’s audited financial statements , Schedule of Expenditures of Federal Awards , IRS Forms 990 and 990-T , Board and donor financial reports , and ad hoc analysis supporting executive decision-making. The individual will also lead special projects and financial initiatives that drive process improvements, optimize financial systems, and enhance reporting capabilities to meet the evolving needs of internal and external stakeholders. This position oversees a team of up to five direct reports and serves as a key liaison across departments, cultivating a culture of collaboration, accuracy, and service excellence within and beyond the Finance Department Key Responsibilities Oversee and manage the staff responsible for the Center’s contribution and box office accounting and reconciliation processes. Supervise the regular journal transfer from Tessitura of contribution and box office information into the Finance ERP.  Ensure proper controls are in place and operating effectively to record these revenues in compliance with GAAP and to meet management’s internal and external reporting needs.  Collect and organize documentation in support of the proper accounting for transactions.  Resolve all erroneous entries, open items, and reconciliation issues with relevant staff from the Development department in a timely manner, preferably within 30 days. Review and post regular journal entries and supervise preparation of staff reconciliations as a part of the monthly closing procedures. Oversee the monthly accounting of endowment and board designated funds including additions, spend, and changes in the share of endowment investment asset market values. Support administration of the spending policy in keeping with the Investment Policy Statement and Board action. Effectively and efficiently account for the investments of the endowment with external servicer providers, fiduciaries, and/or endowment software.  When required, review new endowment agreements for language, payment schedules, proposed restrictions, and feasibility issues. Track cash due to and from the endowment, and project changes in months ahead.  Perform routine analysis, including calculations, budgets, and projections. Work with programmers to identify activities that meet restricted revenue purposes. Oversee federal and private grant accounting and reporting function staffed by the Senior Grants Accounting Manager who review charges against the grant for allowable and unallowable costs, track the Federal source for allowable costs, work with Programming and Development personnel during pre-Award, Award, Implementation, and Close out phases of the Grant Cycle, maintain the organization’s Grants Administration Architecture (SAM, G5, Grants.gov, etc.), and lead the institution’s annual Indirect Cost Recovery Rate negotiation process. Oversee compliance with the Center’s capitalization policy, maintenance of fixed asset and depreciation subsidiary ledgers, evaluation of repairs and maintenance expense, and support FP&A’s efforts to create and stand up a capital budget.  Manage debt activity and amortization schedules, to include recording all related financial transactions and preparing financial reports. Ensure compliance with all debt related reporting requirements and covenants. Manage compliance with the Treasury Collateral Management and Monitoring regulations and reporting requirements. Lead the Revenues and Special Projects team with and contribute to the annual financial statement preparation and audit, the uniform guidance audit (compliance with Federal regulations), and preparation of the Center’s and its affiliates’ Forms 990 and 990T; financial reports to management, the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. Develop revenue recognition and capitalization policies and procedures and train staff on the above functions as needed. Determine the most optimal methods and procedures on new assignments and coordinate the work of senior accountants or staff accountants as directed by Finance leadership. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in accounting or finance, or an active CPA license is required. Experience: At least 10 years of private or 5 – 7 years of public not-for-profit accounting experience with 5 – 10 years of progressive experience with contributions, endowments, grant compliance, restricted net assets, and tax preparation required.  Performing arts industry experience is a plus. Critical skills: Strong Excel and other Microsoft Office/Teams experience. Good written-oral communication and interpersonal skills; proficiency in use of general ledger applications. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required to work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond normal full-time. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces. The Kennedy Center’s Finance Function is updating its systems and has devoted substantial resources to see to its completion.  As such, the successful candidate will be a quick study of existing procedures, have a clear understanding of the business purpose of a task, and be able to negotiate old and new systems to facilitate timely and accurate delivery of accounting services.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Director of Marketing Analytics and Ticket Sales is a strategic leader responsible for maximizing ticketing revenue by leveraging data-driven insights. This role is common in sports, live entertainment, and performing arts organizations. They oversee marketing campaigns and use advanced analytics to predict sales, optimize pricing, and enhance the fan or customer experience. The Director will oversee marketing analytics, implement a matrixed customer relationship strategy, and maximize customer retention.  The Director will develop and distribute sophisticated segmentation strategies and reporting structures for broad use and maintain best practices for revenue models, inventory management, and dynamic pricing. They will work across all presented and produced disciplines to drive loyalty and maximize efficiency and effectiveness of marketing campaign work, leveraging the organization’s CRM. The ideal candidate will be someone who is nimble and creative, with the ability to think critically and incorporate data and testing into the decision-making process, while fostering innovation across all levels of the organization.   Key Responsibilities Increase engagement with new and existing customers across the Kennedy Center’s portfolio of work, by developing and implementing customer relationship management and retention strategies Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres Advise on customer contact strategy – driving towards a goal of targeting customers at the right time, in the right format with the right content for them Direct quantitative and qualitative research projects, both within the organization and with research partners, pertaining to customer experience, engagement, and behaviors Measure campaign successes by evaluating customer surveys, analyzing campaign results, and creating data visualizations Develop a framework and methodology for mapping our existing customer journeys Effectively communicate research and insights findings to all levels of the organization through discussion and presentation. Collaborate closely with Guest Experience efforts and initiatives. Other duties as assigned. Key Qualifications MBA required, must have at 7-10 years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment and collaborating at all levels of the institution.   Data-driven with demonstrable skills in research, analysis, and project management.   Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Self-starter with previous experience in sophisticated segmentation strategy. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. They must also possess advance capabilities with standard personal computing programs and an in-depth knowledge of Tessitura. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. 

Kennedy Center Internship Program – Spring 2026 The Spring 2026 term dates are January 12th - April 24,2026. Internships are part-time opportunities scheduled for a maximum of 29 hours per week.  About the program: The Kennedy Center Internship Program is a holistic and rigorous professional development opportunity designed to elevate the next generation of leaders in the arts, culture, and non-profit fields. Through the program, students will have the opportunity to develop office skills, gain qualification for future jobs, and cultivate social capital by developing connections with leaders at a world-class arts organization. Each intern will be placed in a department based on their interests and career aspirations. With their direct supervisor, each intern will identify objectives and project goals for the term length of the program. Along with the larger, departmental projects the interns will assist with, each supervisor will fashion smaller projects that will address the goals the intern expressed during the start of the term. Throughout the program curriculum interns will: Participate in seminars with senior staff members on a variety of arts administration topics Attend cross-departmental meetings to understand the workings of a matrix organization Collaborate with fellow interns on capstone project Shadow staff members in any of our 13 departments Enjoy behind-the-scenes dress rehearsals with the Washington National Opera, National Symphony Orchestra, and much more! This is a paid internship program ($17.95 per hour) based in Washington, D.C. How to Apply: Complete the online internship application and submit a cover letter that includes the answer to the following questions: What role do you personally plan to play in impacting a stronger future for the arts? Please provide your personal response within the cover letter and include with your application (no more than 2 pages for the cover letter). *Note: Please address your cover letter to "Kennedy Center Internship Hiring Manager".  Requirements: Must be a sophomore, junior, and/or senior currently enrolled in an accredited undergraduate program to apply. Newly graduated seniors, up to 6 months post-undergraduate, who are not actively enrolled in a graduate or master’s program are also encouraged to apply. Applicants must commit to no more than 29 hours a week for the full term. Applicant must be able to reliable commute to the Kennedy Center at least three times a week for intern curriculum events. If an international student, applicant must have a valid, unexpired visa. Must have a local address in either DC, MD, or VA.