The John F. Kennedy Center for the Performing Arts, located on 17 acres overlooking the Potomac River in Washington, D.C., is America's living memorial to President Kennedy as well as the nation's busiest arts facility. The Center, which opened on September 8, 1971, continues its efforts to fulfill President Kennedy's vision by producing and presenting an unmatched variety of theater and musicals, dance and ballet, orchestral, chamber, jazz, popular, world, and folk music, and multimedia performances for all ages. We are the nation???s beacon for the performing arts, engaging artists and audiences around the world to share, inspire, and celebrate the cultural heritage by which a great society is defined and remembered.
125 job(s) at The John F. Kennedy Center for Performing Arts
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $90,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Payroll Manager will manage the production and processing of all aspects of payroll, health and welfare benefits and intrinsic benefits for both union and non-union employees. The position will assist in managing outside vendors and be responsible for legal and regulatory compliance within the payroll and benefits areas. This position will regularly interface with all levels of employees including executive management. This position will also work closely with the finance department. Key Responsibilities Responsible for processing multiple union payrolls and KC Trust payroll, tax filing, garnishments and levy’s, accruals and other payroll related functions. Point of contact for all employee related inquiries for payroll, accruals, garnishments etc. Manages and runs Payrolls on a weekly basis for unions and biweekly for KC Trust staff. Keys Payroll entries into system as necessary. Maintains high degree of confidentiality of all Payroll records. Must maintain appropriate payroll records for all employees that utilize leave benefits such as STD, LTD, FMLA etc. Maintains accurate accruals and tracking for all employees with vacation and sick time Updates system with all documentation needed in order to properly maintain system and utilize it to its fullest measure Must continue to learn and keep abreast of legal changes that impact payroll and Human Resources department Calculates and validates monthly, quarterly and/or annual bonuses for all staff levels. Educates and ensures that all Business Justification Forms are filled out appropriately and maintained for legal compliance of compensation adjustments. Works on special projects and other duties as required helping to promote department’s success. Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position of Payroll Document and maintain administrative procedures for assigned payroll processes Assure timeliness and accuracy of required filings. Maintains employee files, both physical and electronic according to record retention rules. May represent organization at hearings if required and/or investigations May assist in negotiating agreements with benefits and/or other vendors for such areas as relocation services, food services and transportation. Other duties as assigned. Key Qualifications 4 year college degree preferred in Business Administration, Accounting/Finance, and/or Legal 5-10 years of progressive Finance experience with at least 5+ years in payroll work experience required. 3-5 years experience running complex payrolls for unions preferred. Understanding/experience with UKG Payroll required Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $90,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Payroll Manager will manage the production and processing of all aspects of payroll, health and welfare benefits and intrinsic benefits for both union and non-union employees. The position will assist in managing outside vendors and be responsible for legal and regulatory compliance within the payroll and benefits areas. This position will regularly interface with all levels of employees including executive management. This position will also work closely with the finance department. Key Responsibilities Responsible for processing multiple union payrolls and KC Trust payroll, tax filing, garnishments and levy’s, accruals and other payroll related functions. Point of contact for all employee related inquiries for payroll, accruals, garnishments etc. Manages and runs Payrolls on a weekly basis for unions and biweekly for KC Trust staff. Keys Payroll entries into system as necessary. Maintains high degree of confidentiality of all Payroll records. Must maintain appropriate payroll records for all employees that utilize leave benefits such as STD, LTD, FMLA etc. Maintains accurate accruals and tracking for all employees with vacation and sick time Updates system with all documentation needed in order to properly maintain system and utilize it to its fullest measure Must continue to learn and keep abreast of legal changes that impact payroll and Human Resources department Calculates and validates monthly, quarterly and/or annual bonuses for all staff levels. Educates and ensures that all Business Justification Forms are filled out appropriately and maintained for legal compliance of compensation adjustments. Works on special projects and other duties as required helping to promote department’s success. Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position of Payroll Document and maintain administrative procedures for assigned payroll processes Assure timeliness and accuracy of required filings. Maintains employee files, both physical and electronic according to record retention rules. May represent organization at hearings if required and/or investigations May assist in negotiating agreements with benefits and/or other vendors for such areas as relocation services, food services and transportation. Other duties as assigned. Key Qualifications 4 year college degree preferred in Business Administration, Accounting/Finance, and/or Legal 5-10 years of progressive Finance experience with at least 5+ years in payroll work experience required. 3-5 years experience running complex payrolls for unions preferred. Understanding/experience with UKG Payroll required Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $43,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant will work with the Assistant Manager(s), and Senior Manager to plan, develop, and implement the solicitation of foundation and government support—both restricted and unrestricted—for the Kennedy Center, Washington National Opera, and National Symphony Orchestra’s artistic and educational programming. The Assistant will generate solicitations and donor correspondence on behalf of senior staff; track renewal schedules; monitor sites/newsletters of established donors for newly announced or untapped opportunities; contribute to select proposals and reports; and utilize departmental systems to support gift processing, solicitation tracking, and the storing/maintenance of donor information. The Assistant must be able to exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines and donor interaction. An eagerness to communicate and problem-solve with a positive attitude is essential. Key Responsibilities Support fundraising proposals and reports development. Includes but is not limited to contributing to proposal and report narratives; compiling project data and supplements, collecting financial information, and creating program budgets and related financial materials. Manage the Gift Processing procedure. Includes but is not limited to recording and processing contributions and pledges, providing grant agreement vetting for higher-level review; managing signage and recognition approval process between donor and Kennedy Center, NSO, or WNO, drafting donor acknowledgement letters and related donor communications/materials, maintaining related donor and department records, ensuring that all relevant grant information is entered and up to date in the department’s CRM platform. Provide proactive customer service. This includes but is not limited to interacting with donors via phone and email, occasionally in-person, dependent on need, managing donor event and ticketing needs, maintaining and other donor needs as requested/assigned. Other duties as assigned. Key Qualifications Bachelor's degree or equivalent work experience required 1 year development or related experience is highly preferred, as is working knowledge of the performing arts. The candidate must have the ability and confidence to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position. This position requires superior organizational and interpersonal skills and written and verbal communications. Fundraising efforts are conducted for multiple programs and events simultaneously, and the incumbent must be able to prioritize and manage many varied and time-sensitive tasks. Creativity and an excellent command of the English language are critical to supporting the development and implementation of donor acknowledgement letters, and other proposal narratives, as needed. A professional and cordial demeanor, tact, and diplomacy are imperative characteristics for working with colleagues across the Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Large, vibrant, fast-paced office that values initiative and teamwork. Occasional evening and weekend work required. The noise level in the work environment is moderate.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $43,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant will work with the Assistant Manager(s), and Senior Manager to plan, develop, and implement the solicitation of foundation and government support—both restricted and unrestricted—for the Kennedy Center, Washington National Opera, and National Symphony Orchestra’s artistic and educational programming. The Assistant will generate solicitations and donor correspondence on behalf of senior staff; track renewal schedules; monitor sites/newsletters of established donors for newly announced or untapped opportunities; contribute to select proposals and reports; and utilize departmental systems to support gift processing, solicitation tracking, and the storing/maintenance of donor information. The Assistant must be able to exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines and donor interaction. An eagerness to communicate and problem-solve with a positive attitude is essential. Key Responsibilities Support fundraising proposals and reports development. Includes but is not limited to contributing to proposal and report narratives; compiling project data and supplements, collecting financial information, and creating program budgets and related financial materials. Manage the Gift Processing procedure. Includes but is not limited to recording and processing contributions and pledges, providing grant agreement vetting for higher-level review; managing signage and recognition approval process between donor and Kennedy Center, NSO, or WNO, drafting donor acknowledgement letters and related donor communications/materials, maintaining related donor and department records, ensuring that all relevant grant information is entered and up to date in the department’s CRM platform. Provide proactive customer service. This includes but is not limited to interacting with donors via phone and email, occasionally in-person, dependent on need, managing donor event and ticketing needs, maintaining and other donor needs as requested/assigned. Other duties as assigned. Key Qualifications Bachelor's degree or equivalent work experience required 1 year development or related experience is highly preferred, as is working knowledge of the performing arts. The candidate must have the ability and confidence to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position. This position requires superior organizational and interpersonal skills and written and verbal communications. Fundraising efforts are conducted for multiple programs and events simultaneously, and the incumbent must be able to prioritize and manage many varied and time-sensitive tasks. Creativity and an excellent command of the English language are critical to supporting the development and implementation of donor acknowledgement letters, and other proposal narratives, as needed. A professional and cordial demeanor, tact, and diplomacy are imperative characteristics for working with colleagues across the Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Large, vibrant, fast-paced office that values initiative and teamwork. Occasional evening and weekend work required. The noise level in the work environment is moderate.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
Kennedy Center Internship Program – Fall 2025 The Fall 2025 term dates are September 8th - December 12th, 2025. Internships are part-time opportunities scheduled for a maximum of 29 hours per week. About the program: The Kennedy Center Internship Program is a holistic and rigorous professional development opportunity designed to elevate the next generation of leaders in the arts, culture, and non-profit fields. Through the program, students will have the opportunity to develop office skills, gain qualification for future jobs, and cultivate social capital by developing connections with leaders at a world-class arts organization. Each intern will be placed in a department based on their interests and career aspirations. With their direct supervisor, each intern will identify objectives and project goals for the term length of the program. Along with the larger, departmental projects the interns will assist with, each supervisor will fashion smaller projects that will address the goals the intern expressed during the start of the term. Throughout the program curriculum interns will: Participate in seminars with senior staff members on a variety of arts administration topics Attend cross-departmental meetings to understand the workings of a matrix organization Collaborate with fellow interns on capstone project Shadow staff members in any of our 13 departments Enjoy behind-the-scenes dress rehearsals with the Washington National Opera, National Symphony Orchestra, and much more! This is a paid internship program ($17.95 per hour) based in Washington, D.C. How to Apply: Complete the online internship application and submit a cover letter that includes the answer to the following questions: What role do you personally plan to play in impacting a stronger future for the arts? Please provide your personal response within the cover letter and include with your application (no more than 2 pages for the cover letter). *Note: Please address your cover letter to "Kennedy Center Internship Hiring Manager". Requirements: Must be a sophomore, junior, and/or senior currently enrolled in an accredited undergraduate program to apply. Newly graduated seniors, up to 6 months post-undergraduate, who are not actively enrolled in a graduate or master’s program are also encouraged to apply. Applicants must commit to no more than 29 hours a week for the full term. Applicant must be able to reliable commute to the Kennedy Center at least three times a week for intern curriculum events. If an international student, applicant must have a valid, unexpired visa. Must have a local address in either DC, MD, or VA.
Part-Time
Kennedy Center Internship Program – Fall 2025 The Fall 2025 term dates are September 8th - December 12th, 2025. Internships are part-time opportunities scheduled for a maximum of 29 hours per week. About the program: The Kennedy Center Internship Program is a holistic and rigorous professional development opportunity designed to elevate the next generation of leaders in the arts, culture, and non-profit fields. Through the program, students will have the opportunity to develop office skills, gain qualification for future jobs, and cultivate social capital by developing connections with leaders at a world-class arts organization. Each intern will be placed in a department based on their interests and career aspirations. With their direct supervisor, each intern will identify objectives and project goals for the term length of the program. Along with the larger, departmental projects the interns will assist with, each supervisor will fashion smaller projects that will address the goals the intern expressed during the start of the term. Throughout the program curriculum interns will: Participate in seminars with senior staff members on a variety of arts administration topics Attend cross-departmental meetings to understand the workings of a matrix organization Collaborate with fellow interns on capstone project Shadow staff members in any of our 13 departments Enjoy behind-the-scenes dress rehearsals with the Washington National Opera, National Symphony Orchestra, and much more! This is a paid internship program ($17.95 per hour) based in Washington, D.C. How to Apply: Complete the online internship application and submit a cover letter that includes the answer to the following questions: What role do you personally plan to play in impacting a stronger future for the arts? Please provide your personal response within the cover letter and include with your application (no more than 2 pages for the cover letter). *Note: Please address your cover letter to "Kennedy Center Internship Hiring Manager". Requirements: Must be a sophomore, junior, and/or senior currently enrolled in an accredited undergraduate program to apply. Newly graduated seniors, up to 6 months post-undergraduate, who are not actively enrolled in a graduate or master’s program are also encouraged to apply. Applicants must commit to no more than 29 hours a week for the full term. Applicant must be able to reliable commute to the Kennedy Center at least three times a week for intern curriculum events. If an international student, applicant must have a valid, unexpired visa. Must have a local address in either DC, MD, or VA.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $53,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Manager, Foundation & Government Giving will work with a passionate, high-performing team to plan, manage, and implement the solicitation of foundation and government grants for the Kennedy Center, including the National Symphony Orchestra and Washington National Opera. The individual in this role will organize and execute solicitation campaigns, stewardship efforts, and research established contributors, working directly with donors and internal staff throughout the Kennedy Center. Two critical components of this position are exceptional writing skills for grant proposals, reports, donor briefings, and acknowledgement letters, and project management of stated and related materials within the development department, including regular interdepartmental engagement. The Assistant Manager must have a demonstrated ability to plan, organize, and manage time and projects for maximum productivity, along with the ability to shift priorities to achieve all high value work. The Assistant Manager must customarily and regularly exercise discretion and independent judgment in the pursuit of job objectives and goals, often under pressure. A proactive working style and an eagerness to communicate and problem-solve with a positive attitude is essential. Additionally important to this work is a proven ability to effectively steward donors in the assigned portfolio, to ensure their engagement and continued support. Key Responsibilities Draft/edit proposals, final reports, solicitation letters, and other written materials as needed. Inclusive of this is creation of budget and financial information. Lead grant-related project management including building and implementing project timelines, running internal meetings with program staff; collaborating with colleagues in finance, marketing, research and evaluation, and other administrative areas as needed; and engaging foundation and government contacts as needed to support proposal/report development. Manage gifts processing inclusive of recording and acknowledgements, donor research, donor recognition, donor needs such as ticketing for performances and special events, and drafting narrative materials as needed. Solicit funders at all levels, helping to ensure their continued interest in and goodwill toward the Kennedy Center, Washington National Opera, and National Symphony Orchestra, with particular focus given to the assigned donor portfolio. Other duties as assigned. Key Qualifications Bachelor’s degree required Minimum of 4 years development experience or equivalent professional/educational experience required Working knowledge of the performing arts and nonprofit administration strongly preferred The candidate must have the ability to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including Assistants and interns. Strong written communication skills are imperative, as are interpersonal and organizational skills. Creativity is critical to communicating persuasively the need for funding, primarily in writing and also in person as needed. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels including Kennedy Center leadership, high-level executives, volunteers, major donors and prospects, and other personnel. Basic knowledge of fundraising and/or relationship management software required (e.g. Tessitura). Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Vibrant, fast-paced office in a period of growth Occasional event and donor stewardship-level evening and weekend work required Noise level in the work environment is moderate
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $53,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Manager, Foundation & Government Giving will work with a passionate, high-performing team to plan, manage, and implement the solicitation of foundation and government grants for the Kennedy Center, including the National Symphony Orchestra and Washington National Opera. The individual in this role will organize and execute solicitation campaigns, stewardship efforts, and research established contributors, working directly with donors and internal staff throughout the Kennedy Center. Two critical components of this position are exceptional writing skills for grant proposals, reports, donor briefings, and acknowledgement letters, and project management of stated and related materials within the development department, including regular interdepartmental engagement. The Assistant Manager must have a demonstrated ability to plan, organize, and manage time and projects for maximum productivity, along with the ability to shift priorities to achieve all high value work. The Assistant Manager must customarily and regularly exercise discretion and independent judgment in the pursuit of job objectives and goals, often under pressure. A proactive working style and an eagerness to communicate and problem-solve with a positive attitude is essential. Additionally important to this work is a proven ability to effectively steward donors in the assigned portfolio, to ensure their engagement and continued support. Key Responsibilities Draft/edit proposals, final reports, solicitation letters, and other written materials as needed. Inclusive of this is creation of budget and financial information. Lead grant-related project management including building and implementing project timelines, running internal meetings with program staff; collaborating with colleagues in finance, marketing, research and evaluation, and other administrative areas as needed; and engaging foundation and government contacts as needed to support proposal/report development. Manage gifts processing inclusive of recording and acknowledgements, donor research, donor recognition, donor needs such as ticketing for performances and special events, and drafting narrative materials as needed. Solicit funders at all levels, helping to ensure their continued interest in and goodwill toward the Kennedy Center, Washington National Opera, and National Symphony Orchestra, with particular focus given to the assigned donor portfolio. Other duties as assigned. Key Qualifications Bachelor’s degree required Minimum of 4 years development experience or equivalent professional/educational experience required Working knowledge of the performing arts and nonprofit administration strongly preferred The candidate must have the ability to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including Assistants and interns. Strong written communication skills are imperative, as are interpersonal and organizational skills. Creativity is critical to communicating persuasively the need for funding, primarily in writing and also in person as needed. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels including Kennedy Center leadership, high-level executives, volunteers, major donors and prospects, and other personnel. Basic knowledge of fundraising and/or relationship management software required (e.g. Tessitura). Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Vibrant, fast-paced office in a period of growth Occasional event and donor stewardship-level evening and weekend work required Noise level in the work environment is moderate
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features. Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate. Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features. Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate. Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Analyst will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data & Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. No day in this position will look like the last. It is a challenging, rewarding, and fast-paced environment and this role has the opportunity to grow in different directions, whether that be technically, with the array of systems we support; strategically, as a project manager; or analytically, in working with users and our Business Intelligence team to help the Kennedy Center make data driven decisions. As we implement a series of exciting and strategic initiatives to better utilize technology and data to provide superior customer experience, we are looking for a technically astute, service oriented new team member who enjoys making changes happen. The principal purpose of the Systems Analyst is to support the use of business applications across the Kennedy Center Finance, Payroll, Human Resources, Marketing, and Development teams. A willingness to learn new systems, analytic savvy to identify inefficiencies, creativity and initiative to recommend new processes, and commitment to integrate a systematic and data-driven approach to decision-making is a must. The ideal candidate will be self-motivated and curious, have excellent written and verbal communication skills, and possess the ability to juggle multiple projects at one time, including proactively supporting a service desk queue. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play an advisory role where appropriate. Key Responsibilities Work closely with Finance/Payroll/HR/CRM users to support monthly/biweekly/weekly needs, translate business needs into technical requirements and processes, and configure/customize the system accordingly. Coordinate regular user meetings and support organization and prioritization of projects on the system roadmap. Assist in development of new features and functionality within systems. Identify, lead and/or participate in projects to maintain best functionality and current versions of business systems. Examples include: work with HR and Payroll to setup, test, and implement employee leave plan; create testing plan and lead testing efforts for version update; support Lawson system patching; identify and propose approach to data hygiene; write SQL code for overnight job to identify bad data states. Pro-actively and professionally manage a Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Develop training materials to address user needs and deliver in-person trainings as necessary. Provide support for other systems and solution, including ArtsVision, SurveyMonkey/SM Apply, CRM), and Jira/Confluence. On-call responsibilities on a rotating basis (monthly, approximately). Create and maintain detailed technical documentation for IT. Staff. Follow IT processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications This job is highly technical in nature and requires a strong understanding of databases and experience using and/or supporting applications that are both older client-server technology as well as newer SaaS solutions. Experience with ERP (Enterprise Resource Planning), finance, and CRM (Customer Relationship Management) systems is strongly desired. Experience with supporting or designing interfaces between systems (SQL jobs, SSIS packages, stored procedures, Windows Powershell tasks) would be helpful. Strong SQL skills are required and experience with or an interest in data analytics and reporting using Microsoft SQL Server Reporting Services and/or other data visualization tools (QuickSight, Tableau) would be helpful. The ideal candidate would likely have 3-5 years of professional experience in a Systems Analyst / Business Analyst / Support Analyst role. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Analyst will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data & Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. No day in this position will look like the last. It is a challenging, rewarding, and fast-paced environment and this role has the opportunity to grow in different directions, whether that be technically, with the array of systems we support; strategically, as a project manager; or analytically, in working with users and our Business Intelligence team to help the Kennedy Center make data driven decisions. As we implement a series of exciting and strategic initiatives to better utilize technology and data to provide superior customer experience, we are looking for a technically astute, service oriented new team member who enjoys making changes happen. The principal purpose of the Systems Analyst is to support the use of business applications across the Kennedy Center Finance, Payroll, Human Resources, Marketing, and Development teams. A willingness to learn new systems, analytic savvy to identify inefficiencies, creativity and initiative to recommend new processes, and commitment to integrate a systematic and data-driven approach to decision-making is a must. The ideal candidate will be self-motivated and curious, have excellent written and verbal communication skills, and possess the ability to juggle multiple projects at one time, including proactively supporting a service desk queue. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play an advisory role where appropriate. Key Responsibilities Work closely with Finance/Payroll/HR/CRM users to support monthly/biweekly/weekly needs, translate business needs into technical requirements and processes, and configure/customize the system accordingly. Coordinate regular user meetings and support organization and prioritization of projects on the system roadmap. Assist in development of new features and functionality within systems. Identify, lead and/or participate in projects to maintain best functionality and current versions of business systems. Examples include: work with HR and Payroll to setup, test, and implement employee leave plan; create testing plan and lead testing efforts for version update; support Lawson system patching; identify and propose approach to data hygiene; write SQL code for overnight job to identify bad data states. Pro-actively and professionally manage a Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Develop training materials to address user needs and deliver in-person trainings as necessary. Provide support for other systems and solution, including ArtsVision, SurveyMonkey/SM Apply, CRM), and Jira/Confluence. On-call responsibilities on a rotating basis (monthly, approximately). Create and maintain detailed technical documentation for IT. Staff. Follow IT processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications This job is highly technical in nature and requires a strong understanding of databases and experience using and/or supporting applications that are both older client-server technology as well as newer SaaS solutions. Experience with ERP (Enterprise Resource Planning), finance, and CRM (Customer Relationship Management) systems is strongly desired. Experience with supporting or designing interfaces between systems (SQL jobs, SSIS packages, stored procedures, Windows Powershell tasks) would be helpful. Strong SQL skills are required and experience with or an interest in data analytics and reporting using Microsoft SQL Server Reporting Services and/or other data visualization tools (QuickSight, Tableau) would be helpful. The ideal candidate would likely have 3-5 years of professional experience in a Systems Analyst / Business Analyst / Support Analyst role. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations, Institution is responsible for maintaining and positively positioning the public image of the Kennedy Center through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. The Director will manage the day-to-day media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues. The Director will supervise a team of direct reports and be responsible for executing strategic communications campaigns from start to finish for all Institutional public relations programs and events. The Center’s two main broadcast and fundraising events are Kennedy Center Honors (annually in December) and the Mark Twain Prize for American Humor (annually in the spring); duties include working collaboratively with internal departments and serving as the chief liaison with Honorees and their support teams, managers, and publicists, broadcasters, as well as securing and managing broad national coverage for both events. In addition to this seasonal work, this position serves as the primary strategist and publicist for other institutional projects that fall outside of the core programmatic areas and will further promote the Center as an important landmark and destination in the United States, to include: international festivals, the new, permanent Art and Ideals: President John F. Kennedy exhibit, special “one-off” institutional events and partnerships, ongoing publicity for Center leadership and key programmers, support of fundraising events that require visibility, as well as ongoing activity at the REACH, the Kennedy Center’s new annex which opened in 2019. This position will also focus on public relations for America250 programming and events. By building productive relationships with media, artistic partners and outside companies, publicists/managers, and internal staff, this individual will generate significant and high-impact coverage of a large portion of the more than 2,000 performances and events held at the Center each year. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. Special projects will vary and evolve from season to season. This role will provide additional media outreach and support as needed for other major events and happenings, artistic or otherwise, to ensure a high level of public awareness and achievement of the institution’s earned and contributed goals. Key Responsibilities Publicity, Media Relations, & Strategy: Devise and implement short and long-term media relations and communications strategies for the programmatic areas listed above. Help to craft and deliver messages that leverage the unparalleled breadth and vibrancy of the performing arts offerings at the Kennedy Center, and positions the Center as an enterprising arts leader across America and the world. Further promote the Center as an important landmark and destination in the United States and seek new audiences and news outlets to engage with and cover some of our highest profile events and activity. Assign, write, review and edit press releases and media communications that reflect the Center’s overarching artistic vision and mission. Lead ongoing publicity efforts to promote the new JFK (Art and Ideals) Exhibit, the REACH, major international festivals, visual art exhibits, and generally position the Kennedy Center as a national and international destination through travel and tourism media exposure and the full range of communication channels. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and its programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with internal and external stakeholders pertaining to Kennedy Center Honors, Mark Twain Prize, festivals, special events, and partnerships. Develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to problem-solve and contribute creative ideas that will generate buzz, reach a broad range of media beyond arts and culture reporters and cultivate new audiences. Logistics: Oversee publicity and complex logistical operations for the Center’s two marquee events, Kennedy Center Honors and Mark Twain Prize, and other special events. Duties include managing red carpet events and large press pools, leading the public relations team, and working closely with Honors production teams, Development, Special Events, Government Affairs, awardees and their teams, and broadcast networks to ensure day-of events run smoothly and yield significant press coverage. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for non-classical programming throughout the year. Routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of seven years of public relations and/or corporate communications experience with demonstrated success at managing complex issues in a fast-paced environment. College degree required; public relations or communications degree a plus. Relationships with key journalists and media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general/mainstream reporters). Excellent interpersonal skills; outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Candidates with appreciation and expansive knowledge of the performing arts are preferred but not required. Demonstrated supervisory skills, and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Experience managing complex special events and/or award programs is strongly preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations, Institution is responsible for maintaining and positively positioning the public image of the Kennedy Center through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. The Director will manage the day-to-day media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues. The Director will supervise a team of direct reports and be responsible for executing strategic communications campaigns from start to finish for all Institutional public relations programs and events. The Center’s two main broadcast and fundraising events are Kennedy Center Honors (annually in December) and the Mark Twain Prize for American Humor (annually in the spring); duties include working collaboratively with internal departments and serving as the chief liaison with Honorees and their support teams, managers, and publicists, broadcasters, as well as securing and managing broad national coverage for both events. In addition to this seasonal work, this position serves as the primary strategist and publicist for other institutional projects that fall outside of the core programmatic areas and will further promote the Center as an important landmark and destination in the United States, to include: international festivals, the new, permanent Art and Ideals: President John F. Kennedy exhibit, special “one-off” institutional events and partnerships, ongoing publicity for Center leadership and key programmers, support of fundraising events that require visibility, as well as ongoing activity at the REACH, the Kennedy Center’s new annex which opened in 2019. This position will also focus on public relations for America250 programming and events. By building productive relationships with media, artistic partners and outside companies, publicists/managers, and internal staff, this individual will generate significant and high-impact coverage of a large portion of the more than 2,000 performances and events held at the Center each year. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. Special projects will vary and evolve from season to season. This role will provide additional media outreach and support as needed for other major events and happenings, artistic or otherwise, to ensure a high level of public awareness and achievement of the institution’s earned and contributed goals. Key Responsibilities Publicity, Media Relations, & Strategy: Devise and implement short and long-term media relations and communications strategies for the programmatic areas listed above. Help to craft and deliver messages that leverage the unparalleled breadth and vibrancy of the performing arts offerings at the Kennedy Center, and positions the Center as an enterprising arts leader across America and the world. Further promote the Center as an important landmark and destination in the United States and seek new audiences and news outlets to engage with and cover some of our highest profile events and activity. Assign, write, review and edit press releases and media communications that reflect the Center’s overarching artistic vision and mission. Lead ongoing publicity efforts to promote the new JFK (Art and Ideals) Exhibit, the REACH, major international festivals, visual art exhibits, and generally position the Kennedy Center as a national and international destination through travel and tourism media exposure and the full range of communication channels. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and its programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with internal and external stakeholders pertaining to Kennedy Center Honors, Mark Twain Prize, festivals, special events, and partnerships. Develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to problem-solve and contribute creative ideas that will generate buzz, reach a broad range of media beyond arts and culture reporters and cultivate new audiences. Logistics: Oversee publicity and complex logistical operations for the Center’s two marquee events, Kennedy Center Honors and Mark Twain Prize, and other special events. Duties include managing red carpet events and large press pools, leading the public relations team, and working closely with Honors production teams, Development, Special Events, Government Affairs, awardees and their teams, and broadcast networks to ensure day-of events run smoothly and yield significant press coverage. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for non-classical programming throughout the year. Routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of seven years of public relations and/or corporate communications experience with demonstrated success at managing complex issues in a fast-paced environment. College degree required; public relations or communications degree a plus. Relationships with key journalists and media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general/mainstream reporters). Excellent interpersonal skills; outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Candidates with appreciation and expansive knowledge of the performing arts are preferred but not required. Demonstrated supervisory skills, and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Experience managing complex special events and/or award programs is strongly preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Reporting to the Senior Manager of Production & Orchestra Operations, the Production Manager arranges, provides, and implements day-to-day technical elements and production elements to produce all genres of concerts (classical, pops, education, etc.) and tours presented by the National Symphony Orchestra wherever the orchestra performs. The Production Manager must possess strong time management, organizational skills to successfully coordinate production, technical and artistic information based on the NSO’s concert season. The Production Manager works closely with a variety of parties (NSO and Kennedy Center staff, musicians, crew, guest artists, visiting technicians and management) and must have excellent communication skills and be adept at problem-solving. The overall goal of this position is to ensure the highest degree of efficiency and professionalism for NSO productions, fostering an environment in which musicians and crew can perform at their best. Key Responsibilities Production Management/Concert Production Manage technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Serve departmental duty for concerts as assigned. Coordinate and arrange for proper musical instrumentation including rental, purchase, repair and tunings of all required instruments and equipment. Create and maintain production photo documentation as needed. Create stage plots. Manage all aspects of advance and production for assigned concerts, and support production for complex concerts requiring more than one production manager. Create, compile, and disseminate production documents including technical schedules, stage plots, and event sheets. Liaise with the stage crew to ensure all lighting, sound, video, and other production elements are of excellent quality. Coordinate with internal and external vendors for equipment and instrument rentals including backline, lighting, sound, video, props, and costumes. Arrange piano tunings, teleprompting services, wardrobe calls in accordance with Local 772 call structures, and Hair & makeup calls in accordance with Local 798 call structures. Ensure safe working conditions for all musicians, crew, artists, and staff onstage. Work proactively to anticipate and solve production issues. Touring/Off-site Concert Management Support NSO’s domestic and international tour planning, preparation, and implementation by acting as production liaison for all external venues, advancing technical and logistical needs for tour rehearsals and concerts, managing cargo arrangements (ground and air freight, carnet paperwork and other border crossing requirements), and other tour management duties as assigned. Advance venues and travel with the stage crew while on tour. Serve as primary production contact for concerts at the US Capitol (Memorial Day, July Fourth, Labor Day). Coordinate and implement production requirements to ensure a smooth concert production while observing and adhering to IATSE and AFM union regulations. Orchestra Equipment & Maintenance Coordinate with a variety of NSO and Kennedy Center staff on maintaining and improving Concert Hall related production issues, such as: keyboards (piano, organ, celesta, etc.), sound system, environmental regulation, etc. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ.) Custom design and procure all orchestral instrument and equipment touring trunks as needed. Other duties as assigned. Key Qualifications College degree in music, theater and/or a related field is required. Must have working knowledge of musical instruments, be detail-oriented and be able to manage and produce a variety of concerts. A minimum of five years previous experience in concert/theatrical production, preferably with a mid-sized or major orchestra. Ability to read music, experience with labor unions (IATSE, AFM, etc.) and touring is strongly preferred. Excellent communication skills, both written and verbal, and the ability to interact effectively with a diverse group of people is critical. Must have excellent interpersonal skills to work well under pressure, bring diverse groups of people together. Computer skills including Windows, Word, Excel, Publisher and learning new programs as needed (VISIO, OPAS, ArtsVision, etc.), are required. Ability to develop and monitor production budgets is required. Must hold a valid driver’s license in the United States. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions. Travel up to 15% may be required.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Reporting to the Senior Manager of Production & Orchestra Operations, the Production Manager arranges, provides, and implements day-to-day technical elements and production elements to produce all genres of concerts (classical, pops, education, etc.) and tours presented by the National Symphony Orchestra wherever the orchestra performs. The Production Manager must possess strong time management, organizational skills to successfully coordinate production, technical and artistic information based on the NSO’s concert season. The Production Manager works closely with a variety of parties (NSO and Kennedy Center staff, musicians, crew, guest artists, visiting technicians and management) and must have excellent communication skills and be adept at problem-solving. The overall goal of this position is to ensure the highest degree of efficiency and professionalism for NSO productions, fostering an environment in which musicians and crew can perform at their best. Key Responsibilities Production Management/Concert Production Manage technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Serve departmental duty for concerts as assigned. Coordinate and arrange for proper musical instrumentation including rental, purchase, repair and tunings of all required instruments and equipment. Create and maintain production photo documentation as needed. Create stage plots. Manage all aspects of advance and production for assigned concerts, and support production for complex concerts requiring more than one production manager. Create, compile, and disseminate production documents including technical schedules, stage plots, and event sheets. Liaise with the stage crew to ensure all lighting, sound, video, and other production elements are of excellent quality. Coordinate with internal and external vendors for equipment and instrument rentals including backline, lighting, sound, video, props, and costumes. Arrange piano tunings, teleprompting services, wardrobe calls in accordance with Local 772 call structures, and Hair & makeup calls in accordance with Local 798 call structures. Ensure safe working conditions for all musicians, crew, artists, and staff onstage. Work proactively to anticipate and solve production issues. Touring/Off-site Concert Management Support NSO’s domestic and international tour planning, preparation, and implementation by acting as production liaison for all external venues, advancing technical and logistical needs for tour rehearsals and concerts, managing cargo arrangements (ground and air freight, carnet paperwork and other border crossing requirements), and other tour management duties as assigned. Advance venues and travel with the stage crew while on tour. Serve as primary production contact for concerts at the US Capitol (Memorial Day, July Fourth, Labor Day). Coordinate and implement production requirements to ensure a smooth concert production while observing and adhering to IATSE and AFM union regulations. Orchestra Equipment & Maintenance Coordinate with a variety of NSO and Kennedy Center staff on maintaining and improving Concert Hall related production issues, such as: keyboards (piano, organ, celesta, etc.), sound system, environmental regulation, etc. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ.) Custom design and procure all orchestral instrument and equipment touring trunks as needed. Other duties as assigned. Key Qualifications College degree in music, theater and/or a related field is required. Must have working knowledge of musical instruments, be detail-oriented and be able to manage and produce a variety of concerts. A minimum of five years previous experience in concert/theatrical production, preferably with a mid-sized or major orchestra. Ability to read music, experience with labor unions (IATSE, AFM, etc.) and touring is strongly preferred. Excellent communication skills, both written and verbal, and the ability to interact effectively with a diverse group of people is critical. Must have excellent interpersonal skills to work well under pressure, bring diverse groups of people together. Computer skills including Windows, Word, Excel, Publisher and learning new programs as needed (VISIO, OPAS, ArtsVision, etc.), are required. Ability to develop and monitor production budgets is required. Must hold a valid driver’s license in the United States. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions. Travel up to 15% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations, Non-Classical is responsible for maintaining and positively positioning the public image of the Kennedy Center through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. The Director will manage the day-to-day media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues. The Director will supervise a team of direct reports and be responsible for executing strategic communications campaigns from start to finish for all productions that fall under Theater (Broadway and Drama), Theater for Young Audiences, Ballet, Comedy, Dance, Hip Hop, and Jazz, as well as relevant educational programs and events. By building productive relationships with media, artistic partners and outside companies, publicists/managers, and internal staff, he/she/they will generate significant and high-impact coverage of a large portion of the more than 2,000 performances and events held at the Center each year. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. Upon hiring, this position will be enrolled as a member of the Association of Theatrical Press Agents and Managers (ATPAM). Current ATPAM membership is not required for candidacy. Key Responsibilities Publicity & Media Relations: Develop and implement short and long-term public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the performing arts offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center as an enterprising arts leader across America and the world. Assign, write, review and edit press releases and media communications that reflect the Center’s overarching artistic vision and mission. Primary areas of discipline and focus: Theater, Theater for Young Audiences, ballet, dance, education, comedy, jazz, Hip Hop, Social Impact, and special projects as programmed and assigned. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and its programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences. Management of staff: Provide leadership and guidance to PR team in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for non-classical programming throughout the year. Routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 7 years of public relations and/or corporate communications experience with demonstrated success at managing complex issues in a fast-paced environment. College degree required; public relations or communications degree a plus. Relationships with key journalists and media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general/mainstream reporters). Excellent interpersonal skills; outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Candidates with appreciation and expansive knowledge of the performing arts are preferred but not required. Demonstrated supervisory skills, and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations, Non-Classical is responsible for maintaining and positively positioning the public image of the Kennedy Center through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. The Director will manage the day-to-day media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues. The Director will supervise a team of direct reports and be responsible for executing strategic communications campaigns from start to finish for all productions that fall under Theater (Broadway and Drama), Theater for Young Audiences, Ballet, Comedy, Dance, Hip Hop, and Jazz, as well as relevant educational programs and events. By building productive relationships with media, artistic partners and outside companies, publicists/managers, and internal staff, he/she/they will generate significant and high-impact coverage of a large portion of the more than 2,000 performances and events held at the Center each year. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. Upon hiring, this position will be enrolled as a member of the Association of Theatrical Press Agents and Managers (ATPAM). Current ATPAM membership is not required for candidacy. Key Responsibilities Publicity & Media Relations: Develop and implement short and long-term public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the performing arts offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center as an enterprising arts leader across America and the world. Assign, write, review and edit press releases and media communications that reflect the Center’s overarching artistic vision and mission. Primary areas of discipline and focus: Theater, Theater for Young Audiences, ballet, dance, education, comedy, jazz, Hip Hop, Social Impact, and special projects as programmed and assigned. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and its programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences. Management of staff: Provide leadership and guidance to PR team in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for non-classical programming throughout the year. Routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 7 years of public relations and/or corporate communications experience with demonstrated success at managing complex issues in a fast-paced environment. College degree required; public relations or communications degree a plus. Relationships with key journalists and media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general/mainstream reporters). Excellent interpersonal skills; outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Candidates with appreciation and expansive knowledge of the performing arts are preferred but not required. Demonstrated supervisory skills, and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $180,000 - $215,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The National Symphony Orchestra (NSO) is an affiliate of the Kennedy Center. The NSO is led by Music Director Gianandrea Noseda, Principal Pops Conductor & Artistic Advisor Steven Reineke, and Jean Davidson, Executive Director. The Orchestra performs approximately 180 concerts a year in the Kennedy Center Concert Hall, at Wolf Trap, on the West Lawn of the U.S. Capitol, and on national and international tours. The NSO offers a robust portfolio of education and community engagement programs reaching 20,000 young people annually. The Vice President of Development, NSO, collaborates and coordinates with the Development Office at the Kennedy Center and is responsible for raising approximately $15 million annually in dedicated funds for the NSO through individual major gifts, foundation, government, and corporate giving, as well as through special events. The Vice President of Development, NSO, creates data-driven strategies for diverse, sustainable year-over-year revenue growth opportunities for the NSO. The position oversees a staff of 7 FTEs. The National Symphony Orchestra aims to secure over $50 million in new endowment commitments by 2031, growing our endowment to $100 million by our 100th anniversary. The NSO has secured nearly $20M in new endowment funds since December 2023. This position will oversee this effort in conjunction with the annual fundraising campaign. Key Responsibilities Annual Fundraising Develop, execute, and refine strategies to secure $15M in annual donations, demonstrating year-over-year growth and sustainability. Identify financial objectives and key performance indicators (KPIs) to achieve annual fund goals. Craft clear and compelling reporting to outline progress; provide regular reporting to the Executive Director, Senior Vice President, and NSO Board. Maintain principal relationships with Board leadership in collaboration with the Executive Director. Communicate and collaborate with volunteer leaders from the National Symphony Orchestra to ensure alignment across the institution. Maintain and adapt long-range plans for success within the necessary timelines. Develop and execute protocols to ensure that best practices, efficient processes, thorough analysis, and data-driven decision-making guide the work of the annual fundraising operation. Attend concerts regularly; interact with donors and donor prospects. Deploy NSO development staff at concerts regularly. Oversee the NSO’s annual gala and short- and long-term goals for growth in collaboration with the Vice President of Special Events. Endowment Campaign Develop clear timelines and a path to achieve our endowment campaign goal. Collaborate with the Executive Director and NSO team to create the case statement. Share gift tables with the Executive Director and NSO Board leadership Strategic Planning Create, draft, and implement the strategic plan for NSO Development. Ensure active participation and thought-partnership from across development, the NSO administrative department, and NSO board. Identify key metrics for success and evaluative measures. Provide transparent progress reporting to all departmental staff. Use the strategic plan to develop annual departmental priorities in collaboration with the Senior Vice President and the NSO Executive Director. Team Management Hire, lead, and manage a team of NSO dedicated development professionals. Build and foster growth. Provide vision and leadership to Prospect Development functions by designing and overseeing strategies for using prospect intelligence to drive strategic, data-driven fundraising practices. Develop strategies to expand funding pipelines. Leverage institutional data and emerging technologies in machine learning, AI, etc. to identify new prospects. Oversee strategic portfolio assignment processes, set portfolio standards and guidelines, monitor performance, and devise strategic recommendations for frontline staff as they move prospects through the fundraising cycle. Ensure the thorough, continuous, and transparent reporting of fundraising performance and pipeline management efforts. Other duties as assigned. Key Qualifications Minimum ten years of progressive fundraising experience in complex nonprofit organizations. Familiarity with the philanthropic industry and best practices in fundraising; experience advancing and executing fundraising strategies. Demonstrated knowledge of and experience with pipeline and contributed revenue growth, endowment fundraising, prospect research, donor stewardship, planned giving, and philanthropy operations. Experience leading and coaching experienced team members and managing highly effective and collaborative teams. Proficiency in database management. Experience with Tessitura strongly preferred. Experience working in the Orchestra field preferred. Self-motivated strategic thinker with a proven record of driving measurable results to achieve institutional, departmental, and team goals. Consummate team player, with a leadership approach that relies on confidence, transparency, empathy, and respect. Passion for the National Symphony Orchestra’s and Kennedy Center’s missions. High level of discretion and ethical approach to fundraising. Excellent written and verbal communication and presentation skills. Ability to successfully manage and build relationships with individuals, institutional foundations, board and committee leadership, staff at all levels, and collaborators at partner organizations. Ability to work collaboratively and create clarity within complex organizational structures. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 20% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $180,000 - $215,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The National Symphony Orchestra (NSO) is an affiliate of the Kennedy Center. The NSO is led by Music Director Gianandrea Noseda, Principal Pops Conductor & Artistic Advisor Steven Reineke, and Jean Davidson, Executive Director. The Orchestra performs approximately 180 concerts a year in the Kennedy Center Concert Hall, at Wolf Trap, on the West Lawn of the U.S. Capitol, and on national and international tours. The NSO offers a robust portfolio of education and community engagement programs reaching 20,000 young people annually. The Vice President of Development, NSO, collaborates and coordinates with the Development Office at the Kennedy Center and is responsible for raising approximately $15 million annually in dedicated funds for the NSO through individual major gifts, foundation, government, and corporate giving, as well as through special events. The Vice President of Development, NSO, creates data-driven strategies for diverse, sustainable year-over-year revenue growth opportunities for the NSO. The position oversees a staff of 7 FTEs. The National Symphony Orchestra aims to secure over $50 million in new endowment commitments by 2031, growing our endowment to $100 million by our 100th anniversary. The NSO has secured nearly $20M in new endowment funds since December 2023. This position will oversee this effort in conjunction with the annual fundraising campaign. Key Responsibilities Annual Fundraising Develop, execute, and refine strategies to secure $15M in annual donations, demonstrating year-over-year growth and sustainability. Identify financial objectives and key performance indicators (KPIs) to achieve annual fund goals. Craft clear and compelling reporting to outline progress; provide regular reporting to the Executive Director, Senior Vice President, and NSO Board. Maintain principal relationships with Board leadership in collaboration with the Executive Director. Communicate and collaborate with volunteer leaders from the National Symphony Orchestra to ensure alignment across the institution. Maintain and adapt long-range plans for success within the necessary timelines. Develop and execute protocols to ensure that best practices, efficient processes, thorough analysis, and data-driven decision-making guide the work of the annual fundraising operation. Attend concerts regularly; interact with donors and donor prospects. Deploy NSO development staff at concerts regularly. Oversee the NSO’s annual gala and short- and long-term goals for growth in collaboration with the Vice President of Special Events. Endowment Campaign Develop clear timelines and a path to achieve our endowment campaign goal. Collaborate with the Executive Director and NSO team to create the case statement. Share gift tables with the Executive Director and NSO Board leadership Strategic Planning Create, draft, and implement the strategic plan for NSO Development. Ensure active participation and thought-partnership from across development, the NSO administrative department, and NSO board. Identify key metrics for success and evaluative measures. Provide transparent progress reporting to all departmental staff. Use the strategic plan to develop annual departmental priorities in collaboration with the Senior Vice President and the NSO Executive Director. Team Management Hire, lead, and manage a team of NSO dedicated development professionals. Build and foster growth. Provide vision and leadership to Prospect Development functions by designing and overseeing strategies for using prospect intelligence to drive strategic, data-driven fundraising practices. Develop strategies to expand funding pipelines. Leverage institutional data and emerging technologies in machine learning, AI, etc. to identify new prospects. Oversee strategic portfolio assignment processes, set portfolio standards and guidelines, monitor performance, and devise strategic recommendations for frontline staff as they move prospects through the fundraising cycle. Ensure the thorough, continuous, and transparent reporting of fundraising performance and pipeline management efforts. Other duties as assigned. Key Qualifications Minimum ten years of progressive fundraising experience in complex nonprofit organizations. Familiarity with the philanthropic industry and best practices in fundraising; experience advancing and executing fundraising strategies. Demonstrated knowledge of and experience with pipeline and contributed revenue growth, endowment fundraising, prospect research, donor stewardship, planned giving, and philanthropy operations. Experience leading and coaching experienced team members and managing highly effective and collaborative teams. Proficiency in database management. Experience with Tessitura strongly preferred. Experience working in the Orchestra field preferred. Self-motivated strategic thinker with a proven record of driving measurable results to achieve institutional, departmental, and team goals. Consummate team player, with a leadership approach that relies on confidence, transparency, empathy, and respect. Passion for the National Symphony Orchestra’s and Kennedy Center’s missions. High level of discretion and ethical approach to fundraising. Excellent written and verbal communication and presentation skills. Ability to successfully manage and build relationships with individuals, institutional foundations, board and committee leadership, staff at all levels, and collaborators at partner organizations. Ability to work collaboratively and create clarity within complex organizational structures. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 20% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Pay Details The pay rate for this position is $19.25/hour as determined by the CBA. Job Description The CDL Shuttle Driver part-time position is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the assigned destinations, and to ensure that all activities support the safety and welfare of all passengers. Your primary assigned destination will be a loop between Foggy Bottom Metro stop/GW hospital and the Kennedy Center. We expect our drivers to be friendly, helpful, and professional at all times, answering any questions they may have. You must have a valid commercial driver’s license (CDL), a clean driving record, and the willingness to work a flexible schedule (mornings, nights, weekends and holidays). Prior shuttle bus driving experience is a plus, but we provide on-the-job training to all new employees. Key Responsibilities Pick up passengers and transport them to and from the Foggy Bottom Metro stop/GW hospital and the Kennedy Center Maintain a friendly and helpful demeanor at all times Follow all traffic regulations Reliable and punctual attendance is paramount to this position Works well with others and is a strong team player Greet customers, be responsive and timely with correspondence and problem resolution, display a caring attitude and develop a rapport with all passengers Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them Assist passengers with general information about the local area To work with and without supervision and follow the direction of supervisors when requests are made Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times Provide daily transportation for passengers to and from destinations Perform pre- and post-inspection activities to ensure proper operating conditions, adherence to Company & DOT standards, and compliance with proper safety and maintenance standards Assist passengers when boarding and exiting the vehicle. Ensure the loading and unloading of passengers to and from destinations, to include the operation of specialized equipment for unloading passengers with special needs, (i.e. wheelchair lifts and tie-downs) Prepare and submit accident/incident reports in a timely manner Perform daily/ routine cleaning and shuttle maintenance activities; maintain a neat and orderly appearance to include assigned uniforms Conduct re-fueling activities, to include maintaining assigned fuel usage logs Establish and maintain effective communication and working relationships with passengers, co-workers, supervisors, managers, etc. Use a two-way radio to interact and communicate professionally with the dispatch office and/or supervisor Report accidents, problems, and other required shuttle information (both mechanical and cosmetic) to management in a timely manner Keep the shuttle bus secure and follow all safety procedures Maintain alertness and be observant of any activity, both authorized and unauthorized, and take appropriate actions Adhere to all safety codes and OSHA standards Respond to all guest/visitor inquiries and resolve service/ customer discrepancies accordingly in a respectable manner Perform other related/ additional duties and tasks as assigned Key Qualifications High school diploma or GED certificate Valid CDL Clean driving record Flexible schedule
Part-Time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Pay Details The pay rate for this position is $19.25/hour as determined by the CBA. Job Description The CDL Shuttle Driver part-time position is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the assigned destinations, and to ensure that all activities support the safety and welfare of all passengers. Your primary assigned destination will be a loop between Foggy Bottom Metro stop/GW hospital and the Kennedy Center. We expect our drivers to be friendly, helpful, and professional at all times, answering any questions they may have. You must have a valid commercial driver’s license (CDL), a clean driving record, and the willingness to work a flexible schedule (mornings, nights, weekends and holidays). Prior shuttle bus driving experience is a plus, but we provide on-the-job training to all new employees. Key Responsibilities Pick up passengers and transport them to and from the Foggy Bottom Metro stop/GW hospital and the Kennedy Center Maintain a friendly and helpful demeanor at all times Follow all traffic regulations Reliable and punctual attendance is paramount to this position Works well with others and is a strong team player Greet customers, be responsive and timely with correspondence and problem resolution, display a caring attitude and develop a rapport with all passengers Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them Assist passengers with general information about the local area To work with and without supervision and follow the direction of supervisors when requests are made Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times Provide daily transportation for passengers to and from destinations Perform pre- and post-inspection activities to ensure proper operating conditions, adherence to Company & DOT standards, and compliance with proper safety and maintenance standards Assist passengers when boarding and exiting the vehicle. Ensure the loading and unloading of passengers to and from destinations, to include the operation of specialized equipment for unloading passengers with special needs, (i.e. wheelchair lifts and tie-downs) Prepare and submit accident/incident reports in a timely manner Perform daily/ routine cleaning and shuttle maintenance activities; maintain a neat and orderly appearance to include assigned uniforms Conduct re-fueling activities, to include maintaining assigned fuel usage logs Establish and maintain effective communication and working relationships with passengers, co-workers, supervisors, managers, etc. Use a two-way radio to interact and communicate professionally with the dispatch office and/or supervisor Report accidents, problems, and other required shuttle information (both mechanical and cosmetic) to management in a timely manner Keep the shuttle bus secure and follow all safety procedures Maintain alertness and be observant of any activity, both authorized and unauthorized, and take appropriate actions Adhere to all safety codes and OSHA standards Respond to all guest/visitor inquiries and resolve service/ customer discrepancies accordingly in a respectable manner Perform other related/ additional duties and tasks as assigned Key Qualifications High school diploma or GED certificate Valid CDL Clean driving record Flexible schedule
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details This is a grant-funded position with a set salary of $65,000. Job Description This is a full-time, in-person position that is term limited from June 1, 2025 thru February 29, 2028. At the Office of Accessibility and VSA , we provide opportunities for people with disabilities of all ages in every community to engage with the arts. Our team is a passionate, collaborative group of arts management professionals focused on advancing accessibility in cultural spaces through the lens of both cultural and disability rights. We take pride in working across the Kennedy Center to foster accessibility, explore and effectively deploy assistive technology , build strong partnerships with the disability community, connect with arts and cultural organizations, engage with our current and future audiences, and create meaningful pathways to arts participation. The Office of Accessibility and VSA Office (Access/VSA) at the John F. Kennedy Center for the Performing Arts (KC) is seeking a motivated, detail-oriented Assistant Project Manager (APM) to support a research-based initiative evaluating Assistive Listening Systems (ALS) in museum and performing arts environments. This project will assess the effectiveness, installation, and user experience of existing and emerging ALS technologies—including Bluetooth Auracast™, Wi-Fi, IR, RF, and IL systems—and produce data-driven recommendations and resources to improve accessibility for people with hearing loss. This project is being conducted jointly with the Smithsonian Institution under a subaward from the Gallaudet University Rehabilitation Engineering Research Center (RERC) program. The APM will work closely with these partners as well as collaborators and stakeholders including the Hearing Loss Association of America, Auracast Special Interest Group, commercial manufactures and vendors of assistive listening technology, and the user experts and audience members and guests with disabilities attending performances, public programs, events and exhibits. The APM will also work closely with internal Kennedy Center staff and departments including Production, Usher Services, Theater Management, and Operations. Reasons you might want this job: You thrive in a customer-facing environment and are passionate about ensuring that individuals with disabilities of all ages have access to cultural experiences. You enjoy mission-driven work, coordinating multi-part projects and collaborating with others to ensure successful project outcomes. Key Responsibilities Assist the Manager of Accessibility to oversee, develop, design, evaluate and execute all aspects of the ALD-RERC program including: administrative tasks associated with the Gallaudet University subaward; implementation of research protocols, documentation, surveys, data collection, and writing/preparation of reports; accurate and timely accounting with budgets, and recognizing revenue and expenses; application of government requirements for subaward; support the collaboration between the Kennedy Center, Smithsonian Institution, Gallaudet University, and all other internal and external stakeholders and participants; and Ensure that accessibility and inclusion principles are upheld throughout all project activities. The Assistant Project Manager will also assist with access and accommodation services, and as needed general operations of the Center’s Accessibility Program. Project Management & Logistics Assist and support general day-to-day operations of the five-phase ALD-RERC research project, ensuring tasks stay on track and within timeline. Assist in scheduling and coordinating meetings, workshops, user-testing events, and site visits. Track progress on project milestones and deliverables and report regularly to the Manager. Work with in-house teams from Production, Usher Services, and Theater Management to see that ALS equipment is properly installed, operating and maintained Negotiate with ALS vendors and ALS equipment providers as needed. Assist the Manager to monitor program budgets; solicit vendor bids, do cost comparisons and coordinate contracts; assist with training, scheduling and supervision of the volunteers and ushers, oversee reporting, data management and record keeping in an orderly manner: monitor implementation; work on cross-functional teams; and ensure that projects are executed to the highest standard of quality and professionalism. Research Support Assist with review and documentation of ALS system specifications, use history, and feedback. Coordinate data collection activities, including surveys, advisory group meetings, user interviews, and sound tests in various venue settings. Support qualitative and quantitative data analysis in partnership with an external researcher. Contribute to the development and refinement of evaluation criteria and user experience metrics. Stakeholder Engagement Develop outreach to the cultural and disability communities, stakeholders, vendors, technical consultants, ALS user groups, and accessibility experts. Ensure effective, accurate, and timely communications with the above and within the institution and with independent contractors. Maintain positive and productive relationships with colleagues across the Center and stakeholders engaged in the project. Support the recruitment and coordination of diverse ALS user-expert panels and participants from the hearing loss community. Facilitate collaboration with external partners including Gallaudet University, the Hearing Loss Association of America (HLAA), vendors, and standards bodies. Be onsite before, during and after performances (daytime, evening and weekends) to coordinate survey-taking, random audience/guest sampling, ticket procurement, ALS equipment distribution, and problem solving. Interact with and support audience and guest participation. Ensure access services and accommodations are available as needed. Documentation & Reporting Draft meeting summaries, interim reports, technical documentation, and evaluation instruments. Assist in the preparation of final publications, including technical and layperson guides and case studies. Contribute to social media updates, conference materials, and dissemination of project outcomes. Accessibility Administration, Services and Accommodations Assist with coordinating, planning, preparation, and implementation, of the Accessibility Program’s technical assistance, training and professional development initiatives; accessibility accommodations, services and programs for patrons and visitors with disabilities; and the implementation of new initiatives assigned by and at the discretion of the Manager, Accessibility or the Director, Access/VSA. Responsibilities and the intensity of the workload will vary depending on the cyclical and seasonal nature of the programs, grant, subaward and contract cycles. Additional duties include but are not limited to: All members of the Office of Access/VSA are cross-trained and will be assigned, as needed, to support in the provision of accessibility services/accommodations and other programs, activities, meetings and conferences of the Office. Other duties as assigned. Key Qualifications Experience (5+ years) in Project Management, Stage Management or Production Management as well as professional experience or academic degrees and credentialling in at least two of the following fields:
Theater or Museum administration (including front of house and guest services) Theater Production/Technical Theater Accessibility Services and Accommodations, assistive listening technology Audiology, Deafness and Hearing Loss, or related field. 2+ years of experience in multi-faceted project coordination preferably in a theater, museum or theater tech setting. Knowledge of ALS technologies such as IR, RF, IL, Wi-Fi, and Bluetooth-based systems (e.g., Auracast™). Experience working with or within the Deaf and hard-of-hearing community. Familiarity with human-centered design or user experience research methods. Familiarity with assistive technologies and accessibility standards, especially the ADA Standards for Accessible Design. Comfort with data collection tools, survey platforms, and basic data analysis. Demonstrated ability to work collaboratively with diverse teams, including individuals with disabilities. Advanced proficiency in Excel. Computer proficiency in Microsoft Windows and Microsoft Office software. Experience creating accessible electronic documents is a plus. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Frequent attendance at performances, exhibitions, receptions, parties, activities and events, in public spaces and theaters and where there are crowds of people. Assignments include getting around the building; frequent interaction with the public and staff of all ages in person, by phone and email; responding quickly and assisting in situations that are time-sensitive; regular interaction and ability to communicate with people with and without disabilities. The noise level in the office environment is moderate. It is an open office with cubicles in which conversation, the copier, and Braille embossing machine can be heard easily. Must be able to be out in public spaces crowded with people. The noise level in public space is loud. Work will be conducted on-site in loud, busy public spaces at the Kennedy Center and at Smithsonian locations in Washington, DC. Travel to, from and between sites will be required. Evening and weekend work will be required for activities, programs, shows, and events that are scheduled in advance and added last-minute in response to access accommodation requests and the need to administer surveys or collect data for the ALD RERC. Travel up to 10% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details This is a grant-funded position with a set salary of $65,000. Job Description This is a full-time, in-person position that is term limited from June 1, 2025 thru February 29, 2028. At the Office of Accessibility and VSA , we provide opportunities for people with disabilities of all ages in every community to engage with the arts. Our team is a passionate, collaborative group of arts management professionals focused on advancing accessibility in cultural spaces through the lens of both cultural and disability rights. We take pride in working across the Kennedy Center to foster accessibility, explore and effectively deploy assistive technology , build strong partnerships with the disability community, connect with arts and cultural organizations, engage with our current and future audiences, and create meaningful pathways to arts participation. The Office of Accessibility and VSA Office (Access/VSA) at the John F. Kennedy Center for the Performing Arts (KC) is seeking a motivated, detail-oriented Assistant Project Manager (APM) to support a research-based initiative evaluating Assistive Listening Systems (ALS) in museum and performing arts environments. This project will assess the effectiveness, installation, and user experience of existing and emerging ALS technologies—including Bluetooth Auracast™, Wi-Fi, IR, RF, and IL systems—and produce data-driven recommendations and resources to improve accessibility for people with hearing loss. This project is being conducted jointly with the Smithsonian Institution under a subaward from the Gallaudet University Rehabilitation Engineering Research Center (RERC) program. The APM will work closely with these partners as well as collaborators and stakeholders including the Hearing Loss Association of America, Auracast Special Interest Group, commercial manufactures and vendors of assistive listening technology, and the user experts and audience members and guests with disabilities attending performances, public programs, events and exhibits. The APM will also work closely with internal Kennedy Center staff and departments including Production, Usher Services, Theater Management, and Operations. Reasons you might want this job: You thrive in a customer-facing environment and are passionate about ensuring that individuals with disabilities of all ages have access to cultural experiences. You enjoy mission-driven work, coordinating multi-part projects and collaborating with others to ensure successful project outcomes. Key Responsibilities Assist the Manager of Accessibility to oversee, develop, design, evaluate and execute all aspects of the ALD-RERC program including: administrative tasks associated with the Gallaudet University subaward; implementation of research protocols, documentation, surveys, data collection, and writing/preparation of reports; accurate and timely accounting with budgets, and recognizing revenue and expenses; application of government requirements for subaward; support the collaboration between the Kennedy Center, Smithsonian Institution, Gallaudet University, and all other internal and external stakeholders and participants; and Ensure that accessibility and inclusion principles are upheld throughout all project activities. The Assistant Project Manager will also assist with access and accommodation services, and as needed general operations of the Center’s Accessibility Program. Project Management & Logistics Assist and support general day-to-day operations of the five-phase ALD-RERC research project, ensuring tasks stay on track and within timeline. Assist in scheduling and coordinating meetings, workshops, user-testing events, and site visits. Track progress on project milestones and deliverables and report regularly to the Manager. Work with in-house teams from Production, Usher Services, and Theater Management to see that ALS equipment is properly installed, operating and maintained Negotiate with ALS vendors and ALS equipment providers as needed. Assist the Manager to monitor program budgets; solicit vendor bids, do cost comparisons and coordinate contracts; assist with training, scheduling and supervision of the volunteers and ushers, oversee reporting, data management and record keeping in an orderly manner: monitor implementation; work on cross-functional teams; and ensure that projects are executed to the highest standard of quality and professionalism. Research Support Assist with review and documentation of ALS system specifications, use history, and feedback. Coordinate data collection activities, including surveys, advisory group meetings, user interviews, and sound tests in various venue settings. Support qualitative and quantitative data analysis in partnership with an external researcher. Contribute to the development and refinement of evaluation criteria and user experience metrics. Stakeholder Engagement Develop outreach to the cultural and disability communities, stakeholders, vendors, technical consultants, ALS user groups, and accessibility experts. Ensure effective, accurate, and timely communications with the above and within the institution and with independent contractors. Maintain positive and productive relationships with colleagues across the Center and stakeholders engaged in the project. Support the recruitment and coordination of diverse ALS user-expert panels and participants from the hearing loss community. Facilitate collaboration with external partners including Gallaudet University, the Hearing Loss Association of America (HLAA), vendors, and standards bodies. Be onsite before, during and after performances (daytime, evening and weekends) to coordinate survey-taking, random audience/guest sampling, ticket procurement, ALS equipment distribution, and problem solving. Interact with and support audience and guest participation. Ensure access services and accommodations are available as needed. Documentation & Reporting Draft meeting summaries, interim reports, technical documentation, and evaluation instruments. Assist in the preparation of final publications, including technical and layperson guides and case studies. Contribute to social media updates, conference materials, and dissemination of project outcomes. Accessibility Administration, Services and Accommodations Assist with coordinating, planning, preparation, and implementation, of the Accessibility Program’s technical assistance, training and professional development initiatives; accessibility accommodations, services and programs for patrons and visitors with disabilities; and the implementation of new initiatives assigned by and at the discretion of the Manager, Accessibility or the Director, Access/VSA. Responsibilities and the intensity of the workload will vary depending on the cyclical and seasonal nature of the programs, grant, subaward and contract cycles. Additional duties include but are not limited to: All members of the Office of Access/VSA are cross-trained and will be assigned, as needed, to support in the provision of accessibility services/accommodations and other programs, activities, meetings and conferences of the Office. Other duties as assigned. Key Qualifications Experience (5+ years) in Project Management, Stage Management or Production Management as well as professional experience or academic degrees and credentialling in at least two of the following fields:
Theater or Museum administration (including front of house and guest services) Theater Production/Technical Theater Accessibility Services and Accommodations, assistive listening technology Audiology, Deafness and Hearing Loss, or related field. 2+ years of experience in multi-faceted project coordination preferably in a theater, museum or theater tech setting. Knowledge of ALS technologies such as IR, RF, IL, Wi-Fi, and Bluetooth-based systems (e.g., Auracast™). Experience working with or within the Deaf and hard-of-hearing community. Familiarity with human-centered design or user experience research methods. Familiarity with assistive technologies and accessibility standards, especially the ADA Standards for Accessible Design. Comfort with data collection tools, survey platforms, and basic data analysis. Demonstrated ability to work collaboratively with diverse teams, including individuals with disabilities. Advanced proficiency in Excel. Computer proficiency in Microsoft Windows and Microsoft Office software. Experience creating accessible electronic documents is a plus. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Frequent attendance at performances, exhibitions, receptions, parties, activities and events, in public spaces and theaters and where there are crowds of people. Assignments include getting around the building; frequent interaction with the public and staff of all ages in person, by phone and email; responding quickly and assisting in situations that are time-sensitive; regular interaction and ability to communicate with people with and without disabilities. The noise level in the office environment is moderate. It is an open office with cubicles in which conversation, the copier, and Braille embossing machine can be heard easily. Must be able to be out in public spaces crowded with people. The noise level in public space is loud. Work will be conducted on-site in loud, busy public spaces at the Kennedy Center and at Smithsonian locations in Washington, DC. Travel to, from and between sites will be required. Evening and weekend work will be required for activities, programs, shows, and events that are scheduled in advance and added last-minute in response to access accommodation requests and the need to administer surveys or collect data for the ALD RERC. Travel up to 10% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $121,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Financial Planning & Analysis will be instrumental in establishing efficient and effective financial processes to support the daily operations of the Kennedy Center. The individual will reinforce consistent financial analysis to inform data-driven decisions by providing in-depth financial analysis and reporting to support the Kennedy Center’s annual operations plans to achieve current and future program objectives. The individual will oversee and manage reporting, analysis, and development of the Kennedy Center’s financial plans for operations to include the annual budget and ongoing projection cycles throughout the fiscal year. The Director is responsible for leading, training, and developing staff; project managing and leading the Center through its core financial planning processes; maintaining relationships with Program leads; and liaising with external financial parties to include auditors and other third-party partners. Key Responsibilities Provide financial management and oversight of the Kennedy Center’s Trust budget, including both operating and capital budgets. Oversee dissemination of budget variance reports. Lead the analysis of current year budgets and projections by developing and maintaining complex financial analysis on the entirety of the Kennedy Center’s Trust operations. Establish strong partnerships with other departments to identify areas of concern and make recommendations. Drive core financial planning processes by being a leader in project management. Maintain confidentiality of financial information, or any other tasks assigned by the organization. Develop, build, and maintain financial models, including predictive models that enhance visibility into future performance, by translating complex financial information into concise, actionable reports. Using such models, provide expert advice to the Vice President, Financial Planning & Analysis, Chief Financial Officer, and other senior leaders on budget/projection development, financial trends, risks, and opportunities. Lead cross-functional performance analyses by developing and leveraging benchmarks and key performance indicators (KPIs) to enhance measurement frameworks, improve evaluation accuracy, and support strategic decision-making across teams over the short and long-term. Work with business unit leaders for solutions that drive cross-functional impact. Assist in establishing short and long-range departmental goals, objectives, policies, and operating procedures. Maintains close communication with internal users and decision-makers to stay abreast of business needs or industry trends, opportunities, and threats. Assist in the implementation and upgrades of financial systems, which includes designing systems and processes, migrating data, testing, training, and administration. Develop and provide training presentations for users across the organization. Lead process improvement initiatives driven by the implementation of new financial systems, enhancing efficiency, accuracy, and integration across financial operations. Lead monthly revenue alignment analysis that maps expense projections with restricted revenues so that the Kennedy Center can optimize its use of restricted revenues in a matrixed funding environment. Foster a culture of service and excellence that motivates staff and encourages collaboration in order to provide the best experience for our customers. Empower and mentor team members to advance their professional growth. Other duties as assigned. Key Qualifications Bachelor’s degree in accounting, finance, commerce or a related field required. At least ten (10) years of experience in financial management with at least three (3) years of management experience. MBA or CPA is a plus. Proven track record of driving innovation and continuous improvements while championing change. Strong leadership and problem-solving skills that bring a department together to foster teamwork and achieve great results. Expert in quantitative analysis and Microsoft Excel including complex formulas and financial modeling. Power Query is a plus. Strong organizational, conflict management, analytical, and strategic thinking skills Ability to adapt within a rapidly changing environment. Effective communication and follow through that build and maintain strong relationships with internal and external customers. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $121,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Financial Planning & Analysis will be instrumental in establishing efficient and effective financial processes to support the daily operations of the Kennedy Center. The individual will reinforce consistent financial analysis to inform data-driven decisions by providing in-depth financial analysis and reporting to support the Kennedy Center’s annual operations plans to achieve current and future program objectives. The individual will oversee and manage reporting, analysis, and development of the Kennedy Center’s financial plans for operations to include the annual budget and ongoing projection cycles throughout the fiscal year. The Director is responsible for leading, training, and developing staff; project managing and leading the Center through its core financial planning processes; maintaining relationships with Program leads; and liaising with external financial parties to include auditors and other third-party partners. Key Responsibilities Provide financial management and oversight of the Kennedy Center’s Trust budget, including both operating and capital budgets. Oversee dissemination of budget variance reports. Lead the analysis of current year budgets and projections by developing and maintaining complex financial analysis on the entirety of the Kennedy Center’s Trust operations. Establish strong partnerships with other departments to identify areas of concern and make recommendations. Drive core financial planning processes by being a leader in project management. Maintain confidentiality of financial information, or any other tasks assigned by the organization. Develop, build, and maintain financial models, including predictive models that enhance visibility into future performance, by translating complex financial information into concise, actionable reports. Using such models, provide expert advice to the Vice President, Financial Planning & Analysis, Chief Financial Officer, and other senior leaders on budget/projection development, financial trends, risks, and opportunities. Lead cross-functional performance analyses by developing and leveraging benchmarks and key performance indicators (KPIs) to enhance measurement frameworks, improve evaluation accuracy, and support strategic decision-making across teams over the short and long-term. Work with business unit leaders for solutions that drive cross-functional impact. Assist in establishing short and long-range departmental goals, objectives, policies, and operating procedures. Maintains close communication with internal users and decision-makers to stay abreast of business needs or industry trends, opportunities, and threats. Assist in the implementation and upgrades of financial systems, which includes designing systems and processes, migrating data, testing, training, and administration. Develop and provide training presentations for users across the organization. Lead process improvement initiatives driven by the implementation of new financial systems, enhancing efficiency, accuracy, and integration across financial operations. Lead monthly revenue alignment analysis that maps expense projections with restricted revenues so that the Kennedy Center can optimize its use of restricted revenues in a matrixed funding environment. Foster a culture of service and excellence that motivates staff and encourages collaboration in order to provide the best experience for our customers. Empower and mentor team members to advance their professional growth. Other duties as assigned. Key Qualifications Bachelor’s degree in accounting, finance, commerce or a related field required. At least ten (10) years of experience in financial management with at least three (3) years of management experience. MBA or CPA is a plus. Proven track record of driving innovation and continuous improvements while championing change. Strong leadership and problem-solving skills that bring a department together to foster teamwork and achieve great results. Expert in quantitative analysis and Microsoft Excel including complex formulas and financial modeling. Power Query is a plus. Strong organizational, conflict management, analytical, and strategic thinking skills Ability to adapt within a rapidly changing environment. Effective communication and follow through that build and maintain strong relationships with internal and external customers. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $160,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director of Fundraising (Individual Giving) is responsible for leading a comprehensive multi-year development strategy in support of the Kennedy Center, Washington National Opera, and National Symphony Orchestra. This position reports to the VP of Development, and will work collaboratively with Development leadership, senior Kennedy Center staff, Board leadership, and multiple artistic programmers to design and execute acquisition and stewardship strategies in support of fundraising goals. The Senior Director for Individual Giving must have grant management experience. The Senior Director should have a demonstrated ability to supervise, coach, and develop staff at all levels. This role will maintain and expand the Kennedy Center’s current portfolio of donors, and will works with the VP of Development and Kennedy Center leadership to activate new relationships and strengthen existing relationships with donors. The incumbent manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to advance fundraising objectives. In addition to meeting annual fundraising goals, the Senior Director is a key contributor to department-wide working groups. Key Responsibilities Strategic Planning Develop, implement, and evaluate near and long-term goals and strategies for generating contributed income and managing fundraising expenses. Evaluate fundraising success and identify efficiencies and improvements, as needed. Establish/forecast multi-year fundraising goals Fundraising Initiate and build ongoing relationships with current and prospective donors to meet established fundraising goals. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Prioritize funding opportunities and identify areas where collaborative efforts will advance the Center towards achievement of its goals. Supervise the preparation of creative, individually tailored written and/or alternative media presentations for proposals and reports. Engage with Kennedy Center senior leadership, Trustees, and donors as appropriate to advance fundraising goals. Management Supervise a team in managing fundraising campaigns Strengthen the capacity of team members to take on complex projects and manage administrative processes. Ensure that team processes and systems are well managed and optimized. Participate in all Development department meetings, planning, and campaign implementation for current or long-term operating purposes. Contribute to the Development department’s strategic planning initiatives through joint leadership of core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree or training in a related field is preferred. Minimum of 8-10 years fundraising or related experience required; experience with grant management required Experience managing a dynamic and highly competent team. Experience with Tessitura is preferred. Superior and professional organizational, prioritization, written and verbal communication, and interpersonal skills as well as computer literacy. A nuanced understanding of the ways to maximize fundraising potential within a large and complex institution. Ability to foresee development needs, generate work for this position and for others supportive of this position, anticipate the needs of superiors, and multitask efficiently. Ability to deftly manage many relationships and personality types - both internal among staff members, and external among constituents. Ability and confidence to work without close supervision Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $160,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director of Fundraising (Individual Giving) is responsible for leading a comprehensive multi-year development strategy in support of the Kennedy Center, Washington National Opera, and National Symphony Orchestra. This position reports to the VP of Development, and will work collaboratively with Development leadership, senior Kennedy Center staff, Board leadership, and multiple artistic programmers to design and execute acquisition and stewardship strategies in support of fundraising goals. The Senior Director for Individual Giving must have grant management experience. The Senior Director should have a demonstrated ability to supervise, coach, and develop staff at all levels. This role will maintain and expand the Kennedy Center’s current portfolio of donors, and will works with the VP of Development and Kennedy Center leadership to activate new relationships and strengthen existing relationships with donors. The incumbent manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to advance fundraising objectives. In addition to meeting annual fundraising goals, the Senior Director is a key contributor to department-wide working groups. Key Responsibilities Strategic Planning Develop, implement, and evaluate near and long-term goals and strategies for generating contributed income and managing fundraising expenses. Evaluate fundraising success and identify efficiencies and improvements, as needed. Establish/forecast multi-year fundraising goals Fundraising Initiate and build ongoing relationships with current and prospective donors to meet established fundraising goals. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Prioritize funding opportunities and identify areas where collaborative efforts will advance the Center towards achievement of its goals. Supervise the preparation of creative, individually tailored written and/or alternative media presentations for proposals and reports. Engage with Kennedy Center senior leadership, Trustees, and donors as appropriate to advance fundraising goals. Management Supervise a team in managing fundraising campaigns Strengthen the capacity of team members to take on complex projects and manage administrative processes. Ensure that team processes and systems are well managed and optimized. Participate in all Development department meetings, planning, and campaign implementation for current or long-term operating purposes. Contribute to the Development department’s strategic planning initiatives through joint leadership of core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree or training in a related field is preferred. Minimum of 8-10 years fundraising or related experience required; experience with grant management required Experience managing a dynamic and highly competent team. Experience with Tessitura is preferred. Superior and professional organizational, prioritization, written and verbal communication, and interpersonal skills as well as computer literacy. A nuanced understanding of the ways to maximize fundraising potential within a large and complex institution. Ability to foresee development needs, generate work for this position and for others supportive of this position, anticipate the needs of superiors, and multitask efficiently. Ability to deftly manage many relationships and personality types - both internal among staff members, and external among constituents. Ability and confidence to work without close supervision Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $160,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director of Fundraising is responsible for leading a comprehensive multi-year development strategy in support of the Kennedy Center, Washington National Opera, and National Symphony Orchestra. This position reports to the VP of Development, and will work collaboratively with Development leadership, senior Kennedy Center staff, Board leadership, and multiple artistic programmers to design and execute acquisition and stewardship strategies in support of fundraising goals. The Senior Director should have a demonstrated ability to supervise, coach, and develop staff at all levels. This role will maintain and expand the Kennedy Center’s current portfolio of donors, and will works with the VP of Development and Kennedy Center leadership to activate new relationships and strengthen existing relationships with donors. The incumbent manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to advance fundraising objectives. In addition to meeting annual fundraising goals, the Senior Director is a key contributor to department-wide working groups. Key Responsibilities Strategic Planning Develop, implement, and evaluate near and long-term goals and strategies for generating contributed income and managing fundraising expenses. Evaluate fundraising success and identify efficiencies and improvements, as needed. Establish/forecast multi-year fundraising goals Fundraising Initiate and build ongoing relationships with current and prospective donors to meet established fundraising goals. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Prioritize funding opportunities and identify areas where collaborative efforts will advance the Center towards achievement of its goals. Supervise the preparation of creative, individually tailored written and/or alternative media presentations for proposals and reports. Engage with Kennedy Center senior leadership, Trustees, and donors as appropriate to advance fundraising goals. Management Supervise a team in managing fundraising campaigns Strengthen the capacity of team members to take on complex projects and manage administrative processes. Ensure that team processes and systems are well managed and optimized. Participate in all Development department meetings, planning, and campaign implementation for current or long-term operating purposes. Contribute to the Development department’s strategic planning initiatives through joint leadership of core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree or training in a related field is preferred. Minimum of 8-10 years fundraising or related experience required. Experience managing a dynamic and highly competent team. Experience with Tessitura is preferred. Superior and professional organizational, prioritization, written and verbal communication, and interpersonal skills as well as computer literacy. A nuanced understanding of the ways to maximize fundraising potential within a large and complex institution. Ability to foresee development needs, generate work for this position and for others supportive of this position, anticipate the needs of superiors, and multitask efficiently. Ability to deftly manage many relationships and personality types - both internal among staff members, and external among constituents. Ability and confidence to work without close supervision Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $160,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director of Fundraising is responsible for leading a comprehensive multi-year development strategy in support of the Kennedy Center, Washington National Opera, and National Symphony Orchestra. This position reports to the VP of Development, and will work collaboratively with Development leadership, senior Kennedy Center staff, Board leadership, and multiple artistic programmers to design and execute acquisition and stewardship strategies in support of fundraising goals. The Senior Director should have a demonstrated ability to supervise, coach, and develop staff at all levels. This role will maintain and expand the Kennedy Center’s current portfolio of donors, and will works with the VP of Development and Kennedy Center leadership to activate new relationships and strengthen existing relationships with donors. The incumbent manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to advance fundraising objectives. In addition to meeting annual fundraising goals, the Senior Director is a key contributor to department-wide working groups. Key Responsibilities Strategic Planning Develop, implement, and evaluate near and long-term goals and strategies for generating contributed income and managing fundraising expenses. Evaluate fundraising success and identify efficiencies and improvements, as needed. Establish/forecast multi-year fundraising goals Fundraising Initiate and build ongoing relationships with current and prospective donors to meet established fundraising goals. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Prioritize funding opportunities and identify areas where collaborative efforts will advance the Center towards achievement of its goals. Supervise the preparation of creative, individually tailored written and/or alternative media presentations for proposals and reports. Engage with Kennedy Center senior leadership, Trustees, and donors as appropriate to advance fundraising goals. Management Supervise a team in managing fundraising campaigns Strengthen the capacity of team members to take on complex projects and manage administrative processes. Ensure that team processes and systems are well managed and optimized. Participate in all Development department meetings, planning, and campaign implementation for current or long-term operating purposes. Contribute to the Development department’s strategic planning initiatives through joint leadership of core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree or training in a related field is preferred. Minimum of 8-10 years fundraising or related experience required. Experience managing a dynamic and highly competent team. Experience with Tessitura is preferred. Superior and professional organizational, prioritization, written and verbal communication, and interpersonal skills as well as computer literacy. A nuanced understanding of the ways to maximize fundraising potential within a large and complex institution. Ability to foresee development needs, generate work for this position and for others supportive of this position, anticipate the needs of superiors, and multitask efficiently. Ability to deftly manage many relationships and personality types - both internal among staff members, and external among constituents. Ability and confidence to work without close supervision Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $130,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Major Gifts at Washington National Opera (WNO) reports to the Managing Director of Advancement, and must also work collaboratively with WNO Leadership, other Development senior staff, members of the Board of Trustees, Government Affairs, and other departments. The Director is responsible for a significant portion of WNO’s individual contributed income targets as well as other institution-wide and endowment giving efforts. This position requires a dedicated focus on building new and innovative fundraising strategies and relationships, as well as effectively maintaining and advancing existing programs. The incumbent manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to advance the objectives and goals of multiple campaigns. This position will play a large role in providing a collaborative team culture while prioritizing opportunities for professional development for the staff. Key Responsibilities Oversee a portfolio of Trustees and high-level donors, managing their philanthropic engagement and stewardship. Create opportunities with the team to secure undesignated funds as well as designated opportunities when they have the potential for attracting major gifts. Collaborate with other fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling Provide team leadership and coaching through regular feedback and performance management, align priorities to meet revenue and goals, and appropriately delegate tasks to ensure a high-performing team that regularly meets or exceeds goals. Manage and develop team’s best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement. Steward portfolio through all WNO, KC and NSO major events. Help to manage cultivation events hosted by Trustees and Major Donors. With MDA, co-lead weekly staff meetings, strategic planning retreats, staff training and professional development workshops. Work with the MDA and Director of Individual Giving and Operations to implement and evaluate long-term goals and strategies for team. Work together to foster a team centered around clarity, kindness, and people-first management. Actively promote a collegial and collaborative working relationship with all Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. Minimum of 7 years in development, with a minimum of 3 of those years in a supervisory capacity managing development team members that are responsible for identifying, securing, and stewarding a portfolio of donors. Experience managing a high-performing team that met or exceeded goals, through effective goal setting, prioritization, delegation, and team-building. Ability to collaborate across a matrixed organization to leverage the expertise of other departments, work together to effect change and achieve shared goals. Knowledge and training in fundraising principles, development trends, and non-profit management or Board engagement. Understanding of large cultural institutions is beneficial. Experience developing and implementing specific fundraising strategies with timeliness and success while maintaining flexibility as the needs of donors and the priorities of Washington National Opera changes. Experience with Tessitura or nonprofit experience with a CRM database is preferred. Careful attention to detail and knowledge of standard accounting procedures Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, diversity, and teamwork. Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights and weekends) is expected during in season programming for the KC, WNO and NSO events. Normal business hours are in office. An interest in music and opera appreciation is preferred.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $130,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Major Gifts at Washington National Opera (WNO) reports to the Managing Director of Advancement, and must also work collaboratively with WNO Leadership, other Development senior staff, members of the Board of Trustees, Government Affairs, and other departments. The Director is responsible for a significant portion of WNO’s individual contributed income targets as well as other institution-wide and endowment giving efforts. This position requires a dedicated focus on building new and innovative fundraising strategies and relationships, as well as effectively maintaining and advancing existing programs. The incumbent manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to advance the objectives and goals of multiple campaigns. This position will play a large role in providing a collaborative team culture while prioritizing opportunities for professional development for the staff. Key Responsibilities Oversee a portfolio of Trustees and high-level donors, managing their philanthropic engagement and stewardship. Create opportunities with the team to secure undesignated funds as well as designated opportunities when they have the potential for attracting major gifts. Collaborate with other fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling Provide team leadership and coaching through regular feedback and performance management, align priorities to meet revenue and goals, and appropriately delegate tasks to ensure a high-performing team that regularly meets or exceeds goals. Manage and develop team’s best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement. Steward portfolio through all WNO, KC and NSO major events. Help to manage cultivation events hosted by Trustees and Major Donors. With MDA, co-lead weekly staff meetings, strategic planning retreats, staff training and professional development workshops. Work with the MDA and Director of Individual Giving and Operations to implement and evaluate long-term goals and strategies for team. Work together to foster a team centered around clarity, kindness, and people-first management. Actively promote a collegial and collaborative working relationship with all Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. Minimum of 7 years in development, with a minimum of 3 of those years in a supervisory capacity managing development team members that are responsible for identifying, securing, and stewarding a portfolio of donors. Experience managing a high-performing team that met or exceeded goals, through effective goal setting, prioritization, delegation, and team-building. Ability to collaborate across a matrixed organization to leverage the expertise of other departments, work together to effect change and achieve shared goals. Knowledge and training in fundraising principles, development trends, and non-profit management or Board engagement. Understanding of large cultural institutions is beneficial. Experience developing and implementing specific fundraising strategies with timeliness and success while maintaining flexibility as the needs of donors and the priorities of Washington National Opera changes. Experience with Tessitura or nonprofit experience with a CRM database is preferred. Careful attention to detail and knowledge of standard accounting procedures Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, diversity, and teamwork. Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights and weekends) is expected during in season programming for the KC, WNO and NSO events. Normal business hours are in office. An interest in music and opera appreciation is preferred.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Public Relations (Classical) is primarily responsible for managing the strategic communications and public relations efforts for of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh)., and other vocal and/or classical presentations. This role will be a key partner to the Classical constituent organizations of the Kennedy Center, delivering high-impact international, national, and local earned media coverage to elevate the profile of the respective organizations and projects. With an ever-shifting media landscape and a limited number of press exclusively covering classical music, this role will also pursue non-traditional media coverage and digital-first storytelling opportunities. Key Responsibilities Publicity, Media Relations, and Strategy: This position will develop and execute publicity plans by devising potential story ideas, crafting pitches, and shepherding stories to completion. This candidate will essentially be a publicist for the Center. They will develop and nurture journalist and digital media relationships (ex. streaming media outlets, podcasts, and other non-traditional media). This person has excellent PR instincts and can think strategically to generate significant and meaningful visibility for the Classical constituents and programs at the Kennedy Center. Internal/External Communication: The person will feel comfortable working in a complex, highly matrixed environment. This position will be a key partner to the Kennedy Center’s Classical constituents by communicating plans and delivering in a timely manner. They will work with managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Writing and Project Management: This position will be a project manager for all Classical programs. This position will also write, edit, and distribute Classical program press releases throughout the season as well as review marketing content and copy for PR positioning. The role will also be responsible for drafting media pitches to further position the Center for positive news stories and earned media. They will work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Classical-Adjacent Assignments: As an integral member of the Kennedy Center PR team, work related to other Kennedy Center events, initiatives, and special projects, such as Kennedy Center Honors, the Mark Twain Prize, the REACH, and other festivals, series, and performances will be assigned as needed. Key Qualifications At least 3 - 5 years of public relations experience, including responsibility for high-level strategic communications and messaging Long and short-term PR planning ranging from national to grassroots efforts Strong media experience in both the arts and non-arts An appreciation and understanding of opera and/or symphonic music and its inner workings is preferred but not required. A solution-oriented, creative, and independent spirit and collaborative nature Outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong relationships. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Public Relations (Classical) is primarily responsible for managing the strategic communications and public relations efforts for of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh)., and other vocal and/or classical presentations. This role will be a key partner to the Classical constituent organizations of the Kennedy Center, delivering high-impact international, national, and local earned media coverage to elevate the profile of the respective organizations and projects. With an ever-shifting media landscape and a limited number of press exclusively covering classical music, this role will also pursue non-traditional media coverage and digital-first storytelling opportunities. Key Responsibilities Publicity, Media Relations, and Strategy: This position will develop and execute publicity plans by devising potential story ideas, crafting pitches, and shepherding stories to completion. This candidate will essentially be a publicist for the Center. They will develop and nurture journalist and digital media relationships (ex. streaming media outlets, podcasts, and other non-traditional media). This person has excellent PR instincts and can think strategically to generate significant and meaningful visibility for the Classical constituents and programs at the Kennedy Center. Internal/External Communication: The person will feel comfortable working in a complex, highly matrixed environment. This position will be a key partner to the Kennedy Center’s Classical constituents by communicating plans and delivering in a timely manner. They will work with managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Writing and Project Management: This position will be a project manager for all Classical programs. This position will also write, edit, and distribute Classical program press releases throughout the season as well as review marketing content and copy for PR positioning. The role will also be responsible for drafting media pitches to further position the Center for positive news stories and earned media. They will work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Classical-Adjacent Assignments: As an integral member of the Kennedy Center PR team, work related to other Kennedy Center events, initiatives, and special projects, such as Kennedy Center Honors, the Mark Twain Prize, the REACH, and other festivals, series, and performances will be assigned as needed. Key Qualifications At least 3 - 5 years of public relations experience, including responsibility for high-level strategic communications and messaging Long and short-term PR planning ranging from national to grassroots efforts Strong media experience in both the arts and non-arts An appreciation and understanding of opera and/or symphonic music and its inner workings is preferred but not required. A solution-oriented, creative, and independent spirit and collaborative nature Outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong relationships. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders. Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents. High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders. Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents. High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $105,000 - $112,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Office of General Counsel (OGC), which is part of the Office of the President within the John F. Kennedy Center for the Performing Arts (the Kennedy Center), is a dynamic and fast-paced office that handles legal, policy, compliance, and regulatory matters and is consulted on programming, operational, and governance/organizational matters for the Kennedy Center, the National Symphony Orchestra (NSO), Washington National Opera (WNO), and their respective affiliated entities. OGC works cross-departmentally and is in the business of client service. OGC engages with its client offices collaboratively, proactively and with solutions-oriented mindset. The purpose of the Senior Paralegal position is to provide the OGC, the Kennedy Center’s principal legal advisor, with expert paralegal support and provide overarching office management to OGC. The Senior Paralegal will support OGC in fulfilling its responsibilities through a broad range of duties such as legal research support, records retention, programmatic reporting and other compliance matters, ethics, litigation support, contract administration support, leading the visa processing, insurance coverage validation, and assisting with governance-related matters for the Kennedy Center, the NSO, and the WNO. The Senior Paralegal will approach their work independently, proactively and with a high degree of emotional intelligence. The Senior Paralegal will work with multiple departments, frequently "shift gears" rapidly with little notice while simultaneously meeting multiple and competing deadlines. Key Responsibilities Research legal issues and draft memoranda of law, legal letters and agreements as directed by and supervised by the Acting General Counsel. Provide litigation support, involving such activities as developing and maintaining files and reports; routing complaints to appropriate insurers/outside counsel; drafting/coordinating responses to interrogatories, requests for admission/search/produce documents, fact investigations and discovery responses, interviews, document reviews/gatherings/productions/indexing; investigates facts, attends trials/depositions, takes notes, and prepares reports; hires and may supervise temporary workers. Manage Federal Tort Claims Act process at administrative level, interfacing with Center Security and other internal teams as well as claimants and supporting the FTCA Officer Perform contract administration support: develops and maintains procedures for tracking contracts; drafts standard non-disclosure agreements and prepares applicable reports. Lead processing visa applications for foreign artists appearing at the Kennedy Center, working in conjunction with programming personnel; primary responsibilities include assisting in the preparation and filing of nonimmigrant, Employment-based immigrant petitions, and other applications for submission to the INS, Department of Labor, and other government agencies. Perform corporate records retention and maintenance duties, such as establishing records retention schedules, overseeing and authorizing document destruction; serves as legal interface with other departments to ensure that appropriate documents are indexed, archived, and properly stored. Maintain all insurance policies ensuring timely renewal and prompt premium payment, processing insurance requests for special events, obtaining Certificates of Insurance and reporting and monitoring all claims. Ensure all agreements and other legal documents are properly executed and/or distributed and maintain proper files on all agreements; bill outside users for their use and ensure receipt of prompt payment; ensure royalties are received as contracted between the Kennedy Center and outside entities. Support the OGC with administrative tasks, as assigned such as scheduling. Maintain expense records for outside legal services and other budget items to ensure that billing is in accordance with services received, and provide timely vouchers to all bills and expenses for prompt payment. Establish and maintain a filing system for all documents generated and received by the Office. Administer portions of the Kennedy Center’s ethics program, as assigned. Ensure the timely and accurate reporting and payment to performing rights organizations and other outside entities Prepare and file documentation necessary to support Center’s 501(c)(3) activities, including but not limited to state registrations for non-profits Oversee internship onboarding and project management Other duties as assigned. Key Qualifications This position requires an undergraduate degree or equivalent. This position requires a minimum of four to six years’ experience as a paralegal. This position requires critical command of English vocabulary and grammar for business writing, editing, and proof-reading. This position requires a familiarity with legal issues, legal research, and practices This position requires a proficiency in computer skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $105,000 - $112,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Office of General Counsel (OGC), which is part of the Office of the President within the John F. Kennedy Center for the Performing Arts (the Kennedy Center), is a dynamic and fast-paced office that handles legal, policy, compliance, and regulatory matters and is consulted on programming, operational, and governance/organizational matters for the Kennedy Center, the National Symphony Orchestra (NSO), Washington National Opera (WNO), and their respective affiliated entities. OGC works cross-departmentally and is in the business of client service. OGC engages with its client offices collaboratively, proactively and with solutions-oriented mindset. The purpose of the Senior Paralegal position is to provide the OGC, the Kennedy Center’s principal legal advisor, with expert paralegal support and provide overarching office management to OGC. The Senior Paralegal will support OGC in fulfilling its responsibilities through a broad range of duties such as legal research support, records retention, programmatic reporting and other compliance matters, ethics, litigation support, contract administration support, leading the visa processing, insurance coverage validation, and assisting with governance-related matters for the Kennedy Center, the NSO, and the WNO. The Senior Paralegal will approach their work independently, proactively and with a high degree of emotional intelligence. The Senior Paralegal will work with multiple departments, frequently "shift gears" rapidly with little notice while simultaneously meeting multiple and competing deadlines. Key Responsibilities Research legal issues and draft memoranda of law, legal letters and agreements as directed by and supervised by the Acting General Counsel. Provide litigation support, involving such activities as developing and maintaining files and reports; routing complaints to appropriate insurers/outside counsel; drafting/coordinating responses to interrogatories, requests for admission/search/produce documents, fact investigations and discovery responses, interviews, document reviews/gatherings/productions/indexing; investigates facts, attends trials/depositions, takes notes, and prepares reports; hires and may supervise temporary workers. Manage Federal Tort Claims Act process at administrative level, interfacing with Center Security and other internal teams as well as claimants and supporting the FTCA Officer Perform contract administration support: develops and maintains procedures for tracking contracts; drafts standard non-disclosure agreements and prepares applicable reports. Lead processing visa applications for foreign artists appearing at the Kennedy Center, working in conjunction with programming personnel; primary responsibilities include assisting in the preparation and filing of nonimmigrant, Employment-based immigrant petitions, and other applications for submission to the INS, Department of Labor, and other government agencies. Perform corporate records retention and maintenance duties, such as establishing records retention schedules, overseeing and authorizing document destruction; serves as legal interface with other departments to ensure that appropriate documents are indexed, archived, and properly stored. Maintain all insurance policies ensuring timely renewal and prompt premium payment, processing insurance requests for special events, obtaining Certificates of Insurance and reporting and monitoring all claims. Ensure all agreements and other legal documents are properly executed and/or distributed and maintain proper files on all agreements; bill outside users for their use and ensure receipt of prompt payment; ensure royalties are received as contracted between the Kennedy Center and outside entities. Support the OGC with administrative tasks, as assigned such as scheduling. Maintain expense records for outside legal services and other budget items to ensure that billing is in accordance with services received, and provide timely vouchers to all bills and expenses for prompt payment. Establish and maintain a filing system for all documents generated and received by the Office. Administer portions of the Kennedy Center’s ethics program, as assigned. Ensure the timely and accurate reporting and payment to performing rights organizations and other outside entities Prepare and file documentation necessary to support Center’s 501(c)(3) activities, including but not limited to state registrations for non-profits Oversee internship onboarding and project management Other duties as assigned. Key Qualifications This position requires an undergraduate degree or equivalent. This position requires a minimum of four to six years’ experience as a paralegal. This position requires critical command of English vocabulary and grammar for business writing, editing, and proof-reading. This position requires a familiarity with legal issues, legal research, and practices This position requires a proficiency in computer skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.