Cascade PBS

Overview The Cascade PBS’s mission is to inform and inspire our community to make the world a better place. Our vision is to be the most essential and relevant media organization in the region. The Data and Analytics Manager works closely with critical business stakeholders within Membership, Marketing and Communications, Product teams as well as closely partners across all other Cascade PBS departments to a drive data driven decision making culture. This role will drive Advanced Analytics initiatives using SAAS products on a Multi-cloud tenant. Oversee and provides guidance to the Executive Leadership on audience retention and membership growth by providing critical analytics and recommendations. Recommend and develop strategies to improve both Donor and Audience growth performance and thought leadership with strategic analysis and actionable insights. Demonstrates Cascade PBS’s values of integrity, community, innovation and diversity.   Salary Range:   $120,000 to $135,000 Location:   Seattle, WA Hybrid schedule available     Cascade PBS offers competitive benefits to team members working 20 hours or more a week.   Benefits   include :  11 paid holidays  1 personal holiday  4 weeks of Paid Time Off (PTO) to start  Half-day Fridays during Summer  Company-matched 401(k) Retirement Plan that is fully-vested immediately  Employer paid ORCA card  Employee Assistance Program (EAP)  Medical  Dental Vision  KEY RESPONSIBILITIES/DUTIES Oversee the data and analytics platform and strategy, ensuring business leaders have the insights they need to drive membership growth Work with Cascade PBS business and technology leaders to define KPIs, and gear our products and programs accordingly Directs analytics and data specialists to oversee KPI reporting, data engineering, pipeline creation, manage cloud computing environments and SAAS platforms. Supports testing, channel optimization, paid media funnel analysis which includes marketing attribution tracking as well as performance forecasting, audience behavioral analysis, social media sentiment analysis, as well as advanced analytics on both audience behavior and financial results  Draw data from a variety of sources, and package it in an actionable way (data lake, visualization layer) for business leaders  Maintain, optimized, and iterate on a scalable analytics infrastructure including, dashboards and self-service tools to support: Informing content, sales, marketing, fundraising, and overall organizational strategy  Identifying new opportunities, partnerships and technologies to grow audience and revenue Enabling Cascade PBS to deliver personalized and high-quality experiences to the populations we serve Empowering stakeholders at all levels of the organization to make informed data-driven decisions  Work with vendors, business and technical staff to oversee major data projects, including organization-wide analytics infrastructure (data lake, next-generation dashboards, self-serve visualization tools) Lead data and information management strategy Implement a comprehensive data strategy for acquisition, management, and integration of internally and externally sourced data assets Partner with the IT Team, consultants and other third-party vendors to provide oversight and discipline over all data-related technology decisions. Promote the use of data and analytics in the project planning process –including project justification, design, and evaluation by providing a basic data and analytics framework Offer resources and services to Cascade PBS stakeholders Data and Analytics Lead or the organization with primary responsibility for crafting, maintaining and iterating on an integrated analytics platform. Ensure data accuracy Cultivate deep interdepartmental relationships to improve the ways of working and develop systems that help foster ownership and tracking of KPIs and business objectives Maintain members’ digital privacy, ensuring Cascade PBS collects only the information necessary to serve members, and protects that data to maintain trust with our members and the community we serve.  Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS Other duties, responsibilities and activities may change or be assigned at any time with or without notice REQUIRED SKILLS/ABILITIES Experience with media research, including methodologies, market players, and usage Fluency in applying data science to real-world business problems Problem solver with excellent analytical skills and ability to turn data into information. Proven success in providing data-driven strategic recommendations to drive concrete action Ability to operate independently and manage multiple time-sensitive projects simultaneously Excellent communication and presentation skills with ability to understand how and why business users make decisions, and how data can enable them Strong leadership skills with prior experience, building and leading a data analytics and driving cultural change Knowledge of business intelligence solutions  Strong knowledge of relational database modeling required, including logical and functional modeling Experience with data modeling concepts, such as logistic regression, is preferred EDUCATION AND EXPERIENCE Bachelor’s degree in computer science, data science, analytics or a related field or equivalent experience  At least 7 years of experience with a mix of business intelligence, advanced analytics, and data management At least 5 years of experience developing reporting and dashboards in business intelligence tools or people analytics platforms Television ratings experience a plus PHYSICAL REQUIREMENTS Ability to regularly type on a keyboard Ability to view data on a computer screen for long periods of time Ability to sit or stand for extended periods The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at   jobs@cascadepbs.org.    

Overview Cascade PBS’s mission is to inform and inspire our community to make the world a better place. Our vision is to be the most essential and relevant media organization in the region. The Director of Digital Products and Technology is Cascade PBS’s lead for digital technology, responsible for advising the COO on platform choices and overall technical execution across websites, apps, APIs, and integrations with back-office application. This role manages and oversees the technology team and vendors, setting up code-review and continuous integration processes to ensure digital products perform as designed. The director leads architectural planning, transforming product vision into technical solutions, blending various workstreams together to create system-leading products and services. The director is the leader on the Digital Product team and interacts with a variety of stakeholders to fully understand digital technical needs across the organization, while demonstrating Cascade PBS values of integrity, community, innovation and diversity. Salary Range:   $136,000 to $160,000 Location:   Seattle, WA Hybrid schedule available   Cascade PBS offers competitive benefits to team members working 20 hours or more a week.   Benefits   include :  11 paid holidays  1 personal holiday  4 weeks of Paid Time Off (PTO) to start  Half-day Fridays during Summer  Company-matched 401(k) Retirement Plan that is fully-vested immediately  Employer paid ORCA card  Employee Assistance Program (EAP)  Medical  Dental Vision  KEY RESPONSIBILITIES/DUTIES Lead the strategic vision and development of Cascade PBS’s digital products, platforms and services as a next-generation public media organization, which uses technology, innovative strategy, and agile practices to compete in the modern media landscape while serving our communities Lead, develop and manage the data & analytics team charged with managing and innovating on an enterprise data platform and related processes designed to build audience, drive revenue and allow for data-driven decision making across all departments and levels Design, build and constantly refine the technical infrastructure, services and digital products at Cascade PBS. Coordinate with, and advise, Local Public (Cascade PBS vendor for Cascade PBS Streaming Platform).   Provides guidance on how best to use resources staff, IC, tech partners, partner stations, service providers, etc. to achieve prioritized business objectives, early in the strategic-planning process Lead, manage, and develop a digital technical team, comprised of in-house developers, data team, and a project manager Provides leadership to the combined Product team, contributing to overall media/tech strategy and advocating for the best (preferably open source) technology  Ensure Data and Product teams are consulted and informed on technical infrastructure decisions Ensure our partnership with Local Public and related products and services, are effectively managed to provide a strong technical platform for growing and converting the next generation of audience members. Manage the development team workload – including maintenance, prioritized iterations and new features, security updates, inter-departmental responsibilities, R&D, and capacity for unplanned work to ensure we’re properly staffed (via in-house and/or IC) to support the roadmap Select and manage third-party digital contractors and integrated services  Establish and maintain the architectural roadmap, which is in sync with our Product roadmap/business objectives Work closely with the Data and Analytics Manager and IT Director, ensure our member information is secure at all times and that all legal requirements are met.Ensure tech team supports content and video teams with publishing systems improvements  Create processes to manage back-end digital maintenance  Create processes to monitor websites, apps and back-end systems for technical and other issues Troubleshoot and apply fixes for technical issues Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS Other duties, responsibilities and activities may change or be assigned at any time with or without notice REQUIRED SKILLS/ABILITIES Senior-level architectural and technical team management skills Proven ability to develop in-house tech talent and manage independent contractors Proven ability to learn new technologies, frameworks and/or programming languages Deep understanding of PBS technical infrastructure (APIs, MVault, TVault, etc.) and business rules EDUCATION AND EXPERIENCE Bachelor’s degree, preferably in Computer Science or related area, or equivalent experience required Seven years’ experience in digital development required Five years’ experience managing and maintaining a CMS Proven experience developing and maintaining multiple, large-scale websites, services and/or apps required Must be able to communicate technical concepts effectively to technical and non-technical staff Must have working experience and technical competency with: API development and optimization AWS High-performance cache strategies (speed and resilience) JavaScript/DOM/AJAX, JQuery Streaming video integration (via API/embedded players) Experience with app and database performance optimization required Experience with developing secure sites and apps required PHYSICAL REQUIREMENTS Ability to view data on a computer screen for long periods of time Ability to regularly type on a keyboard    The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at   jobs@cascadepbs.org.