Central Michigan University

ASSOCIATE DIRECTOR/ADMISSIONS & FINANCIAL AID/CMED Position Number: S-3421 Position Summary: The Associate Director of Admissions and Financial Aid for the College of Medicine (CMED ) supports the Director of Admissions in managing the office to ensure admissions and recruitment goals are implemented and achieved through strong leadership, coordination, and delivery of excellent customer services to all constituents including, students, faculty, and staff. The Associate Director manages extensive recruitment activities including travel in accordance with the recruitment plan for CMED . The Associate Director must be familiar with all aspects of the campus community, make independent decisions, and operate with a high level of autonomy. This position also requires the coordination of student financial service activities upon direction from the Sr. Assoc. Director of Financial Aid. The Associate Director functions under the general supervision of the Director of Admissions for CMED and works in cooperation with appropriate university offices and within existing university policies, procedures, and practices. Required Qualifications: Bachelor’s degree preferably in education, business, public administration, or a related field. Three years of relevant experience in a field related to customer service, sales, marketing, or social services. Demonstrated understanding of marketing. Excellent organizational skills with the ability to multi-task and set priorities. Excellent written and verbal communication skills. Strong interpersonal skills with an emphasis on customer service. Strong computer skills including word processing and database experience. Ability to learn new computer programs. Demonstrated high professional and ethical standards, and the ability to handle confidential or sensitive information. Ability to work a flexible schedule. Ability to initiate and independently plan, organize, coordinate, and perform work in various situations with multiple demands. Ability to perform the essential functions of the position, with or without reasonable accommodation. Preferred Qualifications: Master’s degree. Experience in enrollment management, recruitment management, or admissions management in a higher education setting. Experience in transcript evaluation. Experience with minority and other diversity related recruitment. Experience in medical school admissions. Familiarity with pre-medical course requirements. Knowledge of a holistic admissions process and the Multi-Mini Interview (MMI ) technique. Duties & Responsibilities: Manages the recruitment of qualified prospective applicants for admissions and matriculation in accordance with CMU and CMED policy. Serves as an integral member of the Admissions leadership team for CMED . Participates in the development of strategic plans and policies that support the mission, goals, and objectives of the office of student affairs. Gathers, analyzes, and reports data related to recruitment programming and its effectiveness of student/family satisfaction. Processes and manages applications for admissions to CMED . Manages data and provides statistical information on inquiries, applicants, and enrolled students for LCME and annual reporting. Fulfills responsibilities of the Director of Admissions in their absence for committee meetings. Develops and implements a marketing and recruitment plan that assists CMED in successfully achieving its educational mission and recruitment/enrollment goals. Orcestrates recruiting activities directly related to targeted groups as outlined in the recruitment plan, or as otherwise assigned. Travels throughout Michigan and select out-of-state locations as required. Presents trainings across campus to assist academic advisors in understanding the medical school admissions process. Directs all aspects of CMED Interview Days; invitations, online software set-up, volunteer coordination/training, compilation/analysis of results, reporting, and presentations. Coordinates the CMED second look day. Represents CMED in a variety of recruitment and marketing activities including, but not limited to, education fairs and business meetings. Assists the Director of Admissions in developing and implementing targeted student outreach. Develops, evaluates, and promotes quality customer service initiatives to all constituents including students, faculty, and other support departments. Responds to inquiry phone calls and e-mails in a reasonable time frame. Manages all aspects of the Dean’s Ambassador Program to include recruitment, training, and scheduling. Responsible for the Road to Matriculation Series including recruitment of speakers, advertising/announcements, and evaluation. Identifies quality students for consideration by the Admissions Committee to support the mission of CMED through the professional evaluation of a student’s academic credentials and other relevant factors. Exercises professional judgment and initiative to make recommendations for process improvement within CMED’s Office of Admissions. Assists in the coordination of student financial service activities and shares the responsibility of continual establishment of operational policies and procedures, as well as the development and implementation of processes as needed to improve services. Assists with giving financial aid presentations as well as professional development opportunities for medical students. Assists students with applications for additional resources, generally private scholarships. Works with outside agencies and organizations to promote scholarships for the MD students. Certifies and disseminates required costs associated with enrollment at the College for purposes of acquisition of additional funds for students from outside organizations, such as HPSP and other scholarships. Serves on CMED’s Scholarship Committee to determine awarding parameters of gift aid for best use of resources to attract diverse and exceptional students. Establishes and maintains effective working relationships with others. Ensures the effective daily operation of services including application and transcript evaluation, use of AMP , CRM , SAP , and Pro-SAM , and other admissions programs. Performs other duties as assigned. Supervision Exercised: None. Employee Group: Professional & Administrative -Salary Staff Pay Level: Pay Range: $55,000 - $65,000 per year Division: Department: College of Medicine Position Status: Regular Position End Date: Employment Status: Full-Time FTE: 1.0 Position Type: 12 month Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859 Posting Ends: Open Until Filled: Yes About the Department: About CMU: Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms. CMU Leadership Standards: Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference. We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the https://www.cmich.edu/docs/default-source/president's-division/president's-office/leadershipstandards_posterb36018d4-e03b-4687-b885-e28376513297.pdf?sfvrsn=eb2e2255_3 before applying for this position. Message to Applicants: Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. Applicants are strongly encouraged to submit recommendation letters. If there is another applicable document you wish to include that is not required, please utilize Other Document (1). To apply, visit https://apptrkr.com/5603167 CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE). If you wish to see “EEO is the Law” posters, please https://www.cmich.edu/docs/default-source/president's-division/ocrie/eeo-is-the-law-poster.pdf?sfvrsn=8ae1a123_10. CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both. CMU’s Title IX Coordinator can be reached at: Phone: 989-774-3253 Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: titleix@cmich.edu