University of Illinois - Chicago

Director, Dispute Resolution Services Hiring Department: Office for Access and Equity Location: Chicago, IL USA Requisition ID: 1028176 Posting Close Date: January 24, 2025 Salary: The budgeted salary range for the position is $75,000-$95,000, commensurate with experience. The pay offered to the selected candidate will be determined based on factors including (but not limited to) the experience and qualifications of the selected candidate including equivalent years in rank, training, and field or discipline; internal equity; and external market pay for comparable jobs. About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago. Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of https://www.hr.uillinois.edu/benefits/. Position Summary This position provides supervision and expertise over dispute resolution services and relevant training programs. The Director will assess intakes for dispute resolution services including confidential consultations, facilitated dialogues, and mediations while strategizing solutions, improving campus climate, making recommendations to leadership, and develop and deliver programming to colleges, academic units, and departments. This role is pivotal in driving the strategic productivity of workplace climates through conflict resolution, fostering an inclusive and equitable campus climate. Duties & Responsibilities • Supervise dispute resolution services, ensuring effective and timely resolution of disputes. • Careful preliminary assessment of pre-mediation meetings while ensuring the issues are relevant for mediation in alignment with current university procedures and compliance needs. • Provide strategic analysis of the dispute with a full understanding of potential solutions for de-escalation. • Consult with faculty as part of the required Faculty Grievance process. • Conduct comprehensive needs assessments to identify areas for improvement in campus climate through data-driven recommendations and strategic foresight with university leadership. • Develop and deliver training programs and workshops focused on dispute resolution, prevention, and culture change in alignment with current university procedures and compliance needs. • Collaborate with colleges, academic units, and departments to provide strategic direction of unit assessments in accordance with relevant university policies and procedures. • Evaluate the effectiveness of dispute resolution services and training programs and adjust as needed to ensure continuous improvement and alignment with campus needs. • Perform other duties as assigned to support the mission and goals of the Office for Access and Equity. • Perform other related duties and participate in special projects as assigned. Minimum Qualifications • Master's degree in a relevant field such as human resources, organizational development, education, or a related discipline. • Minimum of 5-7 years of experience in dispute resolution, mediation certification, organizational development, or a related area. • Demonstrated experience in conducting needs assessments and making data-driven recommendations. • Excellent communication, interpersonal, and presentation skills. • Proven ability to develop and deliver effective training programs and workshops. Preferred Qualifications • Strong leadership and supervisory skills, with the ability to foster a collaborative and inclusive work environment. • Ability to work independently and as part of a team. • Commitment to UIC's values of diversity, equity, and inclusion. • Juris Doctor (JD) or other advanced degree in Law, Conflict Resolution, Compliance, or Legal Studies. • Certification in Alternative Dispute Resolution (ADR), Conflict Management, Workplace Mediation or DEI (Diversity, Equity, and Inclusion) Strategies from a recognized institution. • Experience in Federal and State Compliance Regulations related to workplace disputes, grievance procedures, and faculty/staff rights (e.g., ADA, Title IX, Title VII). • Experience in change leadership as it pertains to fostering a climate of equity, access, and inclusion. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://www.hr.uillinois.edu/cms/one.aspx?portalId=4292&pageId=5705 to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. https://jobs.uic.edu/request-and-accomodation/ Looking for more University of Illinois positions? We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions. https://illinois.csod.com/ux/ats/careersite/1/home?c=illinois https://uis.csod.com/ux/ats/careersite/1/home?c=uis https://uisystemoffice.csod.com/ux/ats/careersite/5/home?c=uisystemoffice https://jobs.uif.uillinois.edu/careers/ The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://www.hr.uillinois.edu/cms/one.aspx?portalId=4292&pageId=5705 to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. To apply, visit https://apptrkr.com/5935854