City of Worcester

COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT City of Worcester Title COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT Department/Division Diversity and Inclusion Apply Start Date 01/31/2025 Apply End Date 3/5/2025 Type Full Time Hours 40 Per Week Wage $79,123 - $103,835 annually Description COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER The City of Worcester seeks qualified applicants for a Coordinator of Training and Professional Development for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Chief Equity Officer, this position will play a key role in fostering a diverse, equitable, and inclusive (DEI) workplace. This position is responsible for designing, implementing, and managing training programs that advance DEI goals and awareness, and promote professional development. The coordinator will conduct needs assessments, develop training materials, and ensure that training strategies align with the City's priorities to equip employees with the knowledge, skills, and confidence to become future leaders who champion diversity, equity, and inclusion. In collaboration with the Human Resources Department, the Coordinator will also develop internship programs and career pathways, creating diverse talent pipelines from local high schools and higher education institutions. The role will include staying updated on DEI climate, professional development, and serving on the Professional Development Committee to provide resources for employee growth and advocating for access to key professional development opportunities. Additionally, the Coordinator will support the management of City Boards and Commissions, assisting with meeting documentation, agenda preparation, public posting, and project coordination as needed. Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: Training and Development: • Design and implement employee training programs that support DEI goals and foster employee growth. • Conduct needs assessments in collaboration with department heads and employees to identify training and professional development priorities. • Develop and secure approval from the CEO for training strategies that align with the city's DEI and workforce development objectives. • Serve as an engaging presenter who can effectively communicate complex concepts in a clear, accessible manner to a diverse audience. • Exhibit excellent "customer service" and people skills, with the ability to empathize and address complex issues when interacting with employees from diverse backgrounds. • Conduct research and develop training materials on topics related to DEI and professional development as assigned. • Stay updated on changes to local, state, and federal regulations related to DEI and professional development by attending relevant training and workshops, as well as conducting ongoing research to inform best practices Partnerships and Community Engagement: • Collaborate with businesses, non-profits and community organizations providers to facilitate training, and support for city initiatives. • Partner with the Grants Department to identify funding opportunities, assist with grant applications, and manage grants related to training programs. Employee Mobility and Career Development: • Develop systems to promote internal career mobility and support employee career planning and growth. • Administer and monitor Employee Assistance Programs (EAP) and oversee related contracts. Employee Engagement: • • Foster Employee Engagement through Cultural Celebrations: Organize and coordinate events that celebrate cultural, ethnic, and religious holidays, creating opportunities for employees to engage with and learn about diverse traditions and values. • Encourage Awareness and Participation in Heritage/ identity Months: Lead initiatives to promote and celebrate various heritage months (e.g., Black History Month, Hispanic Heritage Month, Pride Month, Asian Pacific American Heritage Month, Disability Awareness month), actively engaging employees in learning and participation. • Create Interactive Workshops and Training for Employees: Develop and facilitate engaging workshops, lunch-and-learn sessions, and seminars focused on cultural awareness, diversity, and inclusion, encouraging employees to actively participate in shaping an inclusive workplace. • Curate Meaningful Speaker and Panel Discussions: Invite diverse guest speakers, performers, community leaders, and subject-matter experts to engage employees in thought-provoking conversations, fostering an open and inclusive dialogue that enriches employee experiences. • Develop Engaging Educational Content: Produce newsletters, posters, and digital resources that not only educate employees about cultural celebrations but also actively involve them in recognizing and participating in these important observances. • Enhance Employee Connections through Cultural Initiatives: Design initiatives that foster employee connection and interaction around cultural events, encouraging collaboration and camaraderie among diverse teams to build a more engaged and united workforce. • Measure Engagement and Program Impact: Track employee participation, feedback, and overall satisfaction with cultural programs and initiatives to ensure that they are successfully increasing engagement, raising awareness, and meeting employee needs. Internship/Pathway Programs: • • Collaborate with HR and other city departments to create pathways and internship programs that foster the recruitment and development of a diverse workforce. • Develop and implement strategies to establish internship opportunities for students from higher education institutions and high schools, particularly those focused on DEI-related fields and careers in municipal government. • Build partnerships with local schools, universities, and community organizations to create a pipeline for emerging talent in DEI, social justice, and public service sectors. • Promote and support internship opportunities that provide students with hands-on experience in city government, while enhancing diversity, equity, and inclusion within the workforce. Professional Development: • Provide management-level coaching and counseling training to support best practices within the city workforce. • Serve on the Professional Development (PD) Committee to ensure employees have access to resources that support their participation in professional development opportunities, such as conferences, workshops, and certifications. • Advocate for and facilitate the allocation of resources to ensure that employees have the opportunity to advance their skills and knowledge in alignment with organizational goals and personal career development. Boards and Commissions Support: • • Work directly as a staff liaison with boards and commissions as assigned • Maintain board minutes as assigned, ensuring compliance with Open Meeting Law. • Develop, post, and monitor agendas, and other documents that require public posting, in accordance with legal requirements. • Assist with board and commission projects as assigned, which may involve event planning and occasional evening work. • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • Strong understanding of adult learning principles and best practices for employee training and development. • Comprehensive knowledge of DEI (Diversity, Equity, and Inclusion) practices and professional development strategies. • Proficiency in office software, including word processing, spreadsheet applications, the internet, and social media. • Experience in fostering a workplace and community culture where diverse perspectives are valued and embraced. • A multicultural background that enriches the understanding and approach to inclusive practices. • Familiarity with local, state, and federal regulations relevant to DEI and professional development programs. • Knowledge of best practices for creating diverse talent pipelines and internship programs. • Ability to demonstrate empathy and remain composed in emotional or high-stress situations while maintaining professionalism. • Ability to communicate complex ideas clearly and effectively, both orally and in writing, to a diverse audience. • Ability to relate to and support people from a variety of social identities and lived experiences. • Ability to promote and support inclusivity by appreciating and respecting differences in age, race, gender, ability, religious beliefs, socio-economic status, ethnic heritage, sexual orientation, and intersectionality. • Demonstrated ability to communicate effectively and to work with a wide range of constituencies in a diverse community. • Ability to maintain confidentiality and handle sensitive information with discretion. • Ability to manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment. • Ability to build and maintain effective working relationships with employees, external partners, and stakeholders. • Ability to work collaboratively with HR and other departments to design and implement DEI initiatives, internship pathways, and career development programs. • Excellent interpersonal, oral, and written communication skills • Strong customer service and problem-solving skills, with a focus on employee engagement and satisfaction. • Proficient in time management, with the ability to organize and juggle multiple tasks efficiently. • Excellent presentation and public speaking skills, with the ability to lead training sessions and present at meetings. • Proficient in data analysis and generating reports to assess training effectiveness and employee development. • Strong organizational skills to manage training materials, resources, and schedules. • Strong understanding of Diversity, Equity, and Inclusion (DEI) and a commitment to advancing equal rights for all individuals, regardless of social identities. MINIMUM REQUIREMENTS: • Bachelor's degree in a related field (e.g., Diversity, Equity, & Inclusion, Education Human Resources, Organizational Development, Social Sciences, or similar), or equivalent specialized knowledge. • Any equivalent combination of education, training, and five (5) years of experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. • Three (3) years of progressively responsible experience in training, development, or DEI-related roles, with a focus on professional development. • Excellent communication skills • Experience with using computer applications, including Microsoft Suite, and/ or SharePoint. PREFERRED QUALIFICATIONS: • Five (5) years of experience coordinating and/or managing training programs. • Two (2) years of experience with researching, creating and presenting training materials or informational sessions • One (1) year of experience with internship programs • One (1) year experience working with Boards and Commissions • Certification in Professional Development • Experience navigating multicultural environments and an understanding of the unique challenges faced by individuals from diverse backgrounds. SALARY RANGE: $79,123 -$103,835 annually, full-time, exempt with an excellent benefits package. To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, FEBRUARY 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov. To apply, visit https://apptrkr.com/5974526. jeid-9565dc5f712dd848aa69a55ee322a612

HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR City of Worcester Title HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR Department/Division Diversity and Inclusion Apply Start Date 01/03/2025 Apply End Date 2/6/2025 Type Full Time Hours 40 Per Week Wage $68,520 - $89,768 annually Description HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER The City of Worcester seeks qualified applicants for a Human Rights Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Director of Human Rights and Accessibility, this position will work to promote justice, equity, inclusiveness, and accessibility by protecting the civil rights of all in Worcester. The position will support boards and commissions which, include the Human Rights Commission and the Accessibility Advisory Commission and as directed, support any of the boards assigned to the department. The Human Rights and Accessibility Program Coordinator will assist the Director to administer Human Rights and Accessibility Ordinance, Americans with Disability Act, and the Fair housing Act to ensure the City's compliance with all federal, state, and local mandates granting equal access to all City services and programs. The position will assist with the development and implementation of all complaint processes related to department. The Human Rights and Accessibility Program Coordinator shall be required to attend evening and off-site meetings to complete their job duties. Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: • Work in a Human/Civil rights capacity supporting all human rights and accessibility initiative/work. • Work on issues that require substantial knowledge of federal/state/municipal anti-discrimination law(s) including housing and disability rights • Provide customer service to individuals involved in investigative processes and empathize and discuss complex issues with diverse people • Work directly with department staff on all Human Right issues and projects • Assist in the development of Human Right policies, programs and procedures • Involved in public facing activities such as assisting investigations and referrals as needed, vet Human Right & Accessibility complaints, make referrals, gather evidence, etc. • Receive and process Human Rights & Associability complaints and conduct investigative process • Facilitate, participate, and process ADA requests or Reasonable Accommodation practices; track, monitor process and participate in the interactive dialogue as assigned • Update Department/Divisional Administrators and appropriate staff on case status for purposes of tracking all complaints. • Maintain tracking document for status of complaints • Work directly as staff liaison with boards and commissions • Maintain board minutes as assigned in compliance with Open Meeting Laws • Develop, post, monitor agendas and other docs that require public posting • Assist with board and commission projects, to include event planning and evening work • Collaborate ideas with colleagues for training, growth and development of EODEI • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities • Conduct research, develop training materials as assigned on topics of anti-discrimination and reasonable accommodation laws • Collaborate as necessary with internal and external stakeholders and partners REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge and experience working with various technologies, including Microsoft Office Suite. • Knowledge with computerized accounting and payroll systems. • Ability to address customer concerns in-person, on the telephone and via email in a consistently professional and courteous manner. • Ability to work with diverse organizations/interests, and to create and maintain effective working relationships with the public, City employees, and Department Heads. • Ability to operate standard office equipment. • Ability to learn, work hard, think creatively, and work collaboratively. • Ability to take initiative to identify opportunities for process improvement or streamlining work. • Discreet, ethical, and committed to maintaining a high degree of confidentiality. • Excellent interpersonal and customer service skills. • Budgeting, accounting, and payroll skills. • Strong time management skills. • Ability to manage multiple priorities/multitask in a fast-paced environment. • Ability to work and communicate with diverse populations. • Strong organizational, interpersonal, written, oral communication, problem solving skills. • Detail-oriented, enthusiastic, and flexible. • Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint. MINIMUM REQUIREMENTS: • Bachelor's degree in human rights, social justice or a related field o An equivalent combination of education, training and five (5) years of experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements. • Three (3) years relevant work experience • Knowledge of DEI principles, and related laws including anti- discrimination laws • Proficient with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills PREFERRED QUALIFICATIONS: • Master's degree in Human Rights/Resources, and Social Justice or a related field. • Five (5) years relevant experience working with and supporting urban and culturally diverse agency, department or organization • Five (5) years of experience developing and delivering and administering programs, or implementing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Experience with Open Meeting Laws SALARY RANGE: $68,520 -89,768 annually, full-time, exempt, with an excellent benefits package. To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 17, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov. To apply, visit https://apptrkr.com/5913382. jeid-eb100ca0d3942e4fb8210be839324ed8

Deputy City Auditor Auditing Department City of Worcester The City of Worcester is seeking qualified applicants for the position of Deputy City Auditor for the Auditing Department. Under the direction of the City Auditor, the Deputy City Auditor will be responsible for assisting in the supervision and direction of accounting and the office personnel involved in the pre-audit of municipal payroll, accounts payable and the central maintenance of general municipal books of accounts. The individual will prepare the City’s Comprehensive Annual Financial Report, governmental agency reports and ad hoc reports on the City’s finances, maintain debt schedules and assist with opening and closing the financial books for the monthly and fiscal year-end period. The individual will also provide technical support to departmental accounting staff, audit department records, respond to FOIA requests, analyze data and reconcile accounts.   Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: • Prepare financial statements including the Annual Comprehensive Financial Report, the Schedule of Federal Expenditures of Federal Awards, the State Bureau of Accounts and other financial reports as required. • Liaise with the City's external Certified Public Accountant firm and work with City and school departments as well as state and federal officials regarding auditing related issues. • Monitor and supervise the continuing pre-audits of all municipal payrolls and accounts payable. • Monitor and maintain the Workday financial accounting system. • Maintain debt schedules and the OPEB database. • Direct, assist, instruct, train staff as to schedules, developments, methods, and procedures, standards of work performance, government or city rules and regulations, policies or other matters affecting their work. • Assist the City Auditor, auditing personnel and departmental officials in planning, developing, and installing new and revised automated accounting systems and audit procedures. • Participate in audits of cash and bank accounts of the City Treasurer and Collector, investigate irregularities in accounts and inadequacies of the accounting systems. • Certify the availability of unencumbered appropriations balances sufficient to cover purchases and contracts. • Assist in the preparation of the department’s annual budget. • Anticipate or investigate causes of delay or inadequate performance and make recommendations as to possible improvements in procedures or methods to increase effectiveness, reduce costs, etc. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of Governmental Accounting and Auditing Standards (GASB), Generally Accepted Accounting Principles, Financial Statement Preparation, External and Internal Auditing, Federal Awards, Labor Laws, Municipal Finance Laws. • Working knowledge of office software (i.e. word processing and spread sheet applications), the Internet, social media, and web site use. • Comprehensive knowledge, ability to interpret and explain verbally and in writing to customers and other departments in the city. An understanding of City of Worcester ordinances and regulations as well as state and federal auditing regulations including Massachusetts Municipal Finance Laws and federal grant programs. • Ability to meet and deal with the public in a tactful manner. • Ability to handle problems and emergencies effectively. • Ability to maintain sensitive, confidential information, manage and organize complex records. Ability to establish and maintain effective working relationships with department and other City employees, the public as well as local and state officials. • Ability to multitask to complete assignments in a detailed, timely and organized manner. • Ability to follow and adhere to department or city government rules, regulations, policies or procedures. • Proficient technical reading, report writing, problem solving and customer service skills. • Proficient organizational skills. • Excellent data processing and office software skills including word processing, database management and spreadsheet applications as well as the Internet. • Proficient time management skills. • Proficient oral and written communication skills. MINIMUM REQUIREMENTS: • Bachelor’s degree in accounting of a finance related field • Five (5) years of professional experience in accounting or finance environment • Certified Public Accountant • Three (3) years of experience with employee supervision • Excellent communication skills PREFERRED QUALIFICATIONS: • Ten (10) years of professional experience in auditing or accounting environment • Three (3) years of experience in a municipal office setting performing auditing responsibilities • Five (5) years of experience with employee supervision • Experience with the Workday Platform SALARY RANGE: $95,000 -$110,000 annually, exempt, full-time, with an excellent benefits package   To apply, please visit: https://apptrkr.com/5831835 or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, DECEMBER 13, 2024, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

Chief Accountant Treasurer & Collector of Taxes City of Worcester The City of Worcester seeks applicants for the position of Chief Accountant for the Office of the Treasurer and Collector of Taxes. Under the direction of the Deputy Assistant Treasurer, the position will be responsible for supervising the work of three (3) Accounting staff, along with managing assigned accounting tasks. This position requires expert knowledge of accounting, audit and financial analysis to direct and advise accounting staff and examine and reconcile City accounts. The Chief Accountant executes key internal control procedures on a timely basis to assure that City receipts and disbursements are recorded timely, accurately and completely. The Chief Accountant is also responsible for validating that all transactions are processed in accordance with the Treasurer and Collector’s policies and procedures and are timely and accurately recorded in the City’s books and records. ESSENTIAL ELEMENTS: • Supervise the work of three (3) staff accountants who are responsible for the review and analysis of City Ledger, Sub-Ledger and bank accounts, including the proof of daily transactions. • Oversee the analysis and resolution of reconciling items through collaboration with the Treasurer and Collector, Auditor, departments and external vendors. • Review and approve monthly, quarterly and yearly bank and general ledger reconciliations to Treasurer and Collector sub-ledger systems. • Assist with year-end activities including closing out of books, state and federal financial reporting, and audits. • Acquire detailed understanding of City financial systems. • Adhere to internal controls to assure that financial transactions are made in accordance with Treasurer and Collector policies and procedures. • Assist with Treasurer and Collector financial tasks as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Prior supervisory experience in general accounting • Prior experience with robust, high transaction volume financial systems and ledgers • Strong analytical and organizational skills • Demonstrated computer proficiency and will be proficient with Microsoft Office Suite, particularly Excel • Accuracy and attention to detail • Strong communication skills • Strong collaborative skills with employees, Departments, and the public • Ability to work independently and with a team • Ability to meet deadlines MINIMUM REQUIREMENTS: • Bachelor’s degree in accounting, finance, or related field OR, - An equivalent combination of education & three (3) years of experience that provide the knowledge, skills, and abilities to perform the required duties of the position will be considered in lieu of the above-mentioned requirements. • Experience with employee supervision • Knowledge of Generally Accepted Accounting Principles and standard audit practices • Experience with Microsoft Excel skills for financial data analysis and reconciliation • Excellent verbal and written communication skills PREFERRED QUALIFICATIONS: • Master’s Degree in Accounting, Finance, or Business Administration. • Certified Public Accountant, or other accounting related certification. • Two (2) years of experience with Government Accounting Standards Board (GASB) basis of accounting. • Municipality experience is preferred. • Two (2) years of supervisory experience • Experience with the Workday platform SALARY RANGE: $79,123 - $103,877 annually, exempt, full-time, with an excellent benefits package.   To apply, please visit: https://apptrkr.com/5756960 or send resume and cover to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, NOVEMBER 1, 2024,will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.