Risk Management Specialist

Minimum Qualifications

Associate degree from an accredited college or university and two years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. College course work will substitute for experience on a year for year basis.
Successful completion of all applicable background checks pre-hire and ongoing are required. Applicants within six months of meeting the education/experience requirement may be considered for trainee status.
A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.

Position Summary

This is highly specialized and complex administrative support work for Risk Management in the administration of employee benefits, workers compensation and liability claims, and insurance. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.

Examples of Duties

This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Enters benefits information into the applicable payroll systems and into third party vendor sites. Assists in reviewing complaints or requests for services from the general public or other County departments; routes requests and complaints to the correct Risk Management employee/sector for response. Schedules appointments for higher level supervisors; arranges travel schedule and makes   travel reservations. Assists in the preparation, recommendation and monitoring of departmental budget and prepares reports and statistical data. Assists in the preparation of payroll, and other fiscal and statistical data.  
Prepares and tracks Employee Action Forms (EAF) for the Risk Management division. Prepares and files office/departmental paperwork such as Board of County Commissioners Agenda items, correspondence, reports, forms, meeting agendas and related material. Takes and transcribes minutes as required. Processes all incoming and outgoing office/departmental mail and insures all correspondence is properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Manages the vendor certificate insurance program for Risk Management.Maintains all Risk Management documents on the Intranet, Internet, and databases; scans and indexes documents to databases. Tracks solicitations and contracts approaching the end of their term and coordinates renewal with applicable personnel. Administers the Risk Management bond program; produces biannual reports on bonds for analysis.
Develops and conducts training for departments regarding policies and procedures relating to Risk Management. Identifies problem areas and recommends ways to improve efficiency of Risk Management. Assists Risk Management personnel with daily duties including site visit reporting, wellness event scheduling, and setting up open enrollment. Ensures Risk Management records are accurate and maintained within state and federal requirements for records retention and auditing; prepares Records Destruction documentation as required. Drives a County and/or personal vehicle in order to perform related duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of Microsoft Office Suite and County enterprise resource planning system.
Ability to utilize appropriate vocabulary, grammar, spelling, punctuation and accuracy in written correspondence, manuals, reports and publications. Ability to be adaptable, set priorities, and meet deadlines. Ability to respond appropriately and impartially to inquiries and provide adequate and appropriate information. Ability to educate and train internal/external customers. Ability to communicate effectively orally and in writing. Ability to follow oral and written instructions. Ability to establish and maintain accurate, efficient filing systems. Ability to manage, plan, organize and coordinate Risk Management activities. Ability to plan and organize workload to meet deadlines. Ability to establish and maintain effective working relationships with County employees, departments, and vendors, and general public. Ability to follow established policies and procedures. Ability to provide excellent customer service.
Ability to analyze a variety of Risk Management problems, to make sound recommendations for solutions and toprepare working procedures. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; reach with hands and arms, and use hands to finger, handle or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job includeclose vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Supplemental Information

Applicable experience in Benefits, Safety, Wellness and Occupational Health

An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits

• Medical/Health Insurance  
• Employee Life Insurance  
• Florida Retirement System  
• Employee Assistance Program

Optional Benefits

• Dental Insurance  
• Vision Insurance
• Supplemental & Dependent Life Insurance
• Deferred Retirement Program
• Flexible Spending Accounts
• Roth IRA
• Tuition Assistance Program
• Computer Purchase Program

NOTE: For detailed information regarding available benefits click here.

You may also view Frequently Asked Questions (FAQs) regarding benefits. 

• FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee.
• TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details.
• HOLIDAYS Holidays are as follows: 

1. New Years Day  
2. Martin Luther King Day  
3. Memorial Day  
4. Juneteenth
5. Independence Day  
6. Labor Day  
7. Veterans' Day  
8. Thanksgiving Day  
9. Friday following Thanksgiving  
10. Christmas Eve (IAFF*)  
11. Christmas Day  
12. Additional Christmas Holiday (All non-IAFF employees)  
13. 2 Floating Holidays  (All non- IAFF employees)

*IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays.

Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2.

Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.

$45,760.00 Annually