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Alachua County Board of County Commissioners
Operations Unit Coordinator
Alachua County Board of County Commissioners FL (Public Works), FL
Minimum Qualifications                                             Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classification is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proofng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work.   Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.  Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution.    Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of  occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management.   Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25  pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites.   Supplemental Information Acceptable related experience and education: •Associate degree in related field and three years of experience in parks, building, grounds, or road and bridge maintenance/construction, including two of supervisory and/or lead-worker experience •Bachelor’s degree in related field and one year of supervisory and or lead worker experience in parks, building, grounds, or road and bridge maintenance/construction. Acceptable combination of education and experience in the management of infrastructure or public works projects—such as buildings, highways, roads, utilities, parks, conservation/forest lands, or facilities. A background in administration, project management, or leadership is highly desirable. Acceptable related education: Associate degrees: Construction Management Construction Technology Civil Engineering Technology Building Construction Technology Associates in Science Associates in Applied Science Engineering Technology Business Management Project Management Bachelor’s degrees: Construction Management Civil Engineering Building Construction Construction Engineering Business Management Project Management An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications                                             Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classification is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proofng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work.   Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.  Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution.    Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of  occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management.   Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25  pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites.   Supplemental Information Acceptable related experience and education: •Associate degree in related field and three years of experience in parks, building, grounds, or road and bridge maintenance/construction, including two of supervisory and/or lead-worker experience •Bachelor’s degree in related field and one year of supervisory and or lead worker experience in parks, building, grounds, or road and bridge maintenance/construction. Acceptable combination of education and experience in the management of infrastructure or public works projects—such as buildings, highways, roads, utilities, parks, conservation/forest lands, or facilities. A background in administration, project management, or leadership is highly desirable. Acceptable related education: Associate degrees: Construction Management Construction Technology Civil Engineering Technology Building Construction Technology Associates in Science Associates in Applied Science Engineering Technology Business Management Project Management Bachelor’s degrees: Construction Management Civil Engineering Building Construction Construction Engineering Business Management Project Management An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Senior Accountant - Settlements & General Purpose
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $83,000 - $95,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position prepares, analyzes, and reports financial information in the areas of settlements, payroll, programming expenses, and receivables.  Work includes, but is not limited to, variance analysis, reconciliation of financial statement accounts, preparation of supplemental financial reporting to 3rd parties, ad hoc reporting, analytical review of activity, participating in financial closings, and system set-ups. This position oversees and contributes to the collection, verification, allocation, and recording of financial data related to theater performances and events for use by management.  This position reviews and monitors payroll transactions and accounts.  This position monitors expense transactions, advises on classifications, and works with Accounts Payable for coding and regular reviews of open purchase orders. This position contributes to areas of the audited financial statements and IRS Form 990; and prepares periodic and ad hoc reporting, research, and analysis for internal and external stakeholders.  This position problem solves and seeks continuous improvement and efficiency in their own work.  This position trains, guides, and conducts research to help others resolve issues.  Additionally, this position contributes to cross-departmental projects and process improvements. This position has frequent internal and external contact with customers.  This position supports the VP of Accounting and the Director of Accounting, Operations in ensuring conformity with corporate practices, policies and procedures.   Key Responsibilities Performance and event cost accounting – this position is responsible for all phases of performance and event accounting.  The performance and event cost accounting process is central to the Kennedy Center’s mission.  Accurate, complete, and timely recording of performance and event revenues and expenses is critically important to monitoring financial results.  This position will manage and set expectations for compliance from programmers and other colleagues across the Kennedy Center with weekly and monthly cycles; train, supervise, and manage the work of general accountants; collaborate with programmers in advance of and after productions to ensure compliance with accounting policies and procedures, uniform guidance, and contractual obligations; and to monitor the effectiveness of internal controls, accounting policies and procedures for settlements, and inform management about unusual transactions.  This position will serve as the key point of contact within the Finance Department for Kennedy Center colleagues as well as serving as a resource to Senior Finance Department personnel.  Payroll/personnel cost accounting and payroll back-up - review weekly payroll entries for accuracy; investigate discrepancies, correct errors and/or make additional general ledger journals as necessary (e.g., bi-weekly reclassification of usher labor); provide guidance and support to the Payroll group pertaining to classifications and coding; serve as a back-up for the Payroll group for processing during employee absences and vacancies. General ledger application and KCMaster maintenance - perform extensive maintenance of Lawson activity codes, structures and reports; perform routine maintenance of general ledger accounts (including activities, account categories, and accounts); perform KCMaster security set-ups; conduct KCMaster Trainings for new employees; manage approval hierarchies; serve as a key contributor in any system upgrades and in department's relationship with IT department. Month-/Year-end accounting tasks - create NSO Library, GTL and payroll allocation entries; calculate and enter year-end accruals; perform numerous asset and liability account reconciliations and make general ledger journals where and when necessary; reconcile the general ledger, activity management and KCMaster systems; research actuals to process and review reclass entries. Review of open purchase orders – Oversee and conduct quarterly and annual review of open purchase orders with requesters organization-wide for validity, coding, and delivery dates; partner with Accounts Payable group to review, edit, and void open purchase orders as needed. Other critical duties - Support preparation for and participate in annual financial statement audit and other regulatory audits as such audits occur, gathering documents, providing reports, completing analysis, and answering questions during field work; assist the Controller and Assistant Controller with preparation of the annual Form 990 and the Department of Education Indirect Cost Rate project; work on ad hoc reports and projects assigned by the CFO, VP of Accounting, Director of Accounting, Operations, and Department Heads. Other duties as assigned.  Key Qualifications Education: Bachelors degree is required. Degree in business-related field is a differentiating factor. Experience: At least 3-6 years of general accounting experience Candidate must be local or willing to relocate to the DMV area. Relocation assistant is not provided. Candidate must be willing to work onsite.  Additional Information Department culture encourages transparency, honesty with and reliance on each other to accomplish goals and tasks; Performance is measured by 3rd parties based on the timely and accurate delivery of service so department cannot tolerate an individual contributing less than their full commitment each and every day; emphasis on being viewed by our clients as a trusted advisor; must manage projects/activities in a manner that ensures delivery is consistent with both the client’s expectations and the organization’s corporate/accounting policies and procedures Although occurring infrequently, this position may be required work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond 37.5 hours/week. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $83,000 - $95,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position prepares, analyzes, and reports financial information in the areas of settlements, payroll, programming expenses, and receivables.  Work includes, but is not limited to, variance analysis, reconciliation of financial statement accounts, preparation of supplemental financial reporting to 3rd parties, ad hoc reporting, analytical review of activity, participating in financial closings, and system set-ups. This position oversees and contributes to the collection, verification, allocation, and recording of financial data related to theater performances and events for use by management.  This position reviews and monitors payroll transactions and accounts.  This position monitors expense transactions, advises on classifications, and works with Accounts Payable for coding and regular reviews of open purchase orders. This position contributes to areas of the audited financial statements and IRS Form 990; and prepares periodic and ad hoc reporting, research, and analysis for internal and external stakeholders.  This position problem solves and seeks continuous improvement and efficiency in their own work.  This position trains, guides, and conducts research to help others resolve issues.  Additionally, this position contributes to cross-departmental projects and process improvements. This position has frequent internal and external contact with customers.  This position supports the VP of Accounting and the Director of Accounting, Operations in ensuring conformity with corporate practices, policies and procedures.   Key Responsibilities Performance and event cost accounting – this position is responsible for all phases of performance and event accounting.  The performance and event cost accounting process is central to the Kennedy Center’s mission.  Accurate, complete, and timely recording of performance and event revenues and expenses is critically important to monitoring financial results.  This position will manage and set expectations for compliance from programmers and other colleagues across the Kennedy Center with weekly and monthly cycles; train, supervise, and manage the work of general accountants; collaborate with programmers in advance of and after productions to ensure compliance with accounting policies and procedures, uniform guidance, and contractual obligations; and to monitor the effectiveness of internal controls, accounting policies and procedures for settlements, and inform management about unusual transactions.  This position will serve as the key point of contact within the Finance Department for Kennedy Center colleagues as well as serving as a resource to Senior Finance Department personnel.  Payroll/personnel cost accounting and payroll back-up - review weekly payroll entries for accuracy; investigate discrepancies, correct errors and/or make additional general ledger journals as necessary (e.g., bi-weekly reclassification of usher labor); provide guidance and support to the Payroll group pertaining to classifications and coding; serve as a back-up for the Payroll group for processing during employee absences and vacancies. General ledger application and KCMaster maintenance - perform extensive maintenance of Lawson activity codes, structures and reports; perform routine maintenance of general ledger accounts (including activities, account categories, and accounts); perform KCMaster security set-ups; conduct KCMaster Trainings for new employees; manage approval hierarchies; serve as a key contributor in any system upgrades and in department's relationship with IT department. Month-/Year-end accounting tasks - create NSO Library, GTL and payroll allocation entries; calculate and enter year-end accruals; perform numerous asset and liability account reconciliations and make general ledger journals where and when necessary; reconcile the general ledger, activity management and KCMaster systems; research actuals to process and review reclass entries. Review of open purchase orders – Oversee and conduct quarterly and annual review of open purchase orders with requesters organization-wide for validity, coding, and delivery dates; partner with Accounts Payable group to review, edit, and void open purchase orders as needed. Other critical duties - Support preparation for and participate in annual financial statement audit and other regulatory audits as such audits occur, gathering documents, providing reports, completing analysis, and answering questions during field work; assist the Controller and Assistant Controller with preparation of the annual Form 990 and the Department of Education Indirect Cost Rate project; work on ad hoc reports and projects assigned by the CFO, VP of Accounting, Director of Accounting, Operations, and Department Heads. Other duties as assigned.  Key Qualifications Education: Bachelors degree is required. Degree in business-related field is a differentiating factor. Experience: At least 3-6 years of general accounting experience Candidate must be local or willing to relocate to the DMV area. Relocation assistant is not provided. Candidate must be willing to work onsite.  Additional Information Department culture encourages transparency, honesty with and reliance on each other to accomplish goals and tasks; Performance is measured by 3rd parties based on the timely and accurate delivery of service so department cannot tolerate an individual contributing less than their full commitment each and every day; emphasis on being viewed by our clients as a trusted advisor; must manage projects/activities in a manner that ensures delivery is consistent with both the client’s expectations and the organization’s corporate/accounting policies and procedures Although occurring infrequently, this position may be required work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond 37.5 hours/week. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces.
University of California, Berkeley
Sales Manager (7556U), Lawrence Hall of Science - 81581
University of California, Berkeley Berkeley, CA, USA
Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally. Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence. Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning. Position Summary Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals. Application Review Date The First Review Date for this job is: 10/15/2025. Responsibilities Program Sales & Outreach: • Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups. Pipeline & Booking Management: • Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process. Marketing & Communication Collaboration • Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends. Evaluation and Strategy: • Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand. Other duties as assigned by a supervisor. Required Qualifications • Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training. Preferred Qualifications • Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information • This is not a visa opportunity. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6632941
Full Time
Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally. Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence. Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning. Position Summary Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals. Application Review Date The First Review Date for this job is: 10/15/2025. Responsibilities Program Sales & Outreach: • Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups. Pipeline & Booking Management: • Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process. Marketing & Communication Collaboration • Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends. Evaluation and Strategy: • Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand. Other duties as assigned by a supervisor. Required Qualifications • Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training. Preferred Qualifications • Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information • This is not a visa opportunity. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6632941
The John F. Kennedy Center for Performing Arts
Senior Director, Revenue Accounting & Special Projects
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $129,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director, Revenue Accounting and Special Projects provides strategic leadership and oversight for all aspects of the Kennedy Center’s revenue accounting functions, including contributions and grant revenue, endowment activity, box office and earned income, auxiliary services, investments, fixed assets, and debt. This role ensures the integrity, accuracy, and transparency of financial reporting across the organization and its affiliated entities in compliance with Generally Accepted Accounting Principles (GAAP) , the Code of Federal Regulations (CFR) , and other applicable standards and requirements. As a senior leader within the Finance Division, the Senior Director will guide a team of accounting professionals and collaborate closely with the Chief Financial Officer (CFO) and Vice President of Accounting to establish and maintain financial policies, internal controls, and procedures that strengthen accountability, efficiency, and compliance across all revenue streams. The Senior Director will play a critical role in the preparation and review of the organization’s audited financial statements , Schedule of Expenditures of Federal Awards , IRS Forms 990 and 990-T , Board and donor financial reports , and ad hoc analysis supporting executive decision-making. The individual will also lead special projects and financial initiatives that drive process improvements, optimize financial systems, and enhance reporting capabilities to meet the evolving needs of internal and external stakeholders. This position oversees a team of up to five direct reports and serves as a key liaison across departments, cultivating a culture of collaboration, accuracy, and service excellence within and beyond the Finance Department Key Responsibilities Oversee and manage the staff responsible for the Center’s contribution and box office accounting and reconciliation processes. Supervise the regular journal transfer from Tessitura of contribution and box office information into the Finance ERP.  Ensure proper controls are in place and operating effectively to record these revenues in compliance with GAAP and to meet management’s internal and external reporting needs.  Collect and organize documentation in support of the proper accounting for transactions.  Resolve all erroneous entries, open items, and reconciliation issues with relevant staff from the Development department in a timely manner, preferably within 30 days. Review and post regular journal entries and supervise preparation of staff reconciliations as a part of the monthly closing procedures. Oversee the monthly accounting of endowment and board designated funds including additions, spend, and changes in the share of endowment investment asset market values. Support administration of the spending policy in keeping with the Investment Policy Statement and Board action. Effectively and efficiently account for the investments of the endowment with external servicer providers, fiduciaries, and/or endowment software.  When required, review new endowment agreements for language, payment schedules, proposed restrictions, and feasibility issues. Track cash due to and from the endowment, and project changes in months ahead.  Perform routine analysis, including calculations, budgets, and projections. Work with programmers to identify activities that meet restricted revenue purposes. Oversee federal and private grant accounting and reporting function staffed by the Senior Grants Accounting Manager who review charges against the grant for allowable and unallowable costs, track the Federal source for allowable costs, work with Programming and Development personnel during pre-Award, Award, Implementation, and Close out phases of the Grant Cycle, maintain the organization’s Grants Administration Architecture (SAM, G5, Grants.gov, etc.), and lead the institution’s annual Indirect Cost Recovery Rate negotiation process. Oversee compliance with the Center’s capitalization policy, maintenance of fixed asset and depreciation subsidiary ledgers, evaluation of repairs and maintenance expense, and support FP&A’s efforts to create and stand up a capital budget.  Manage debt activity and amortization schedules, to include recording all related financial transactions and preparing financial reports. Ensure compliance with all debt related reporting requirements and covenants. Manage compliance with the Treasury Collateral Management and Monitoring regulations and reporting requirements. Lead the Revenues and Special Projects team with and contribute to the annual financial statement preparation and audit, the uniform guidance audit (compliance with Federal regulations), and preparation of the Center’s and its affiliates’ Forms 990 and 990T; financial reports to management, the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. Develop revenue recognition and capitalization policies and procedures and train staff on the above functions as needed. Determine the most optimal methods and procedures on new assignments and coordinate the work of senior accountants or staff accountants as directed by Finance leadership. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in accounting or finance, or an active CPA license is required. Experience: At least 10 years of private or 5 – 7 years of public not-for-profit accounting experience with 5 – 10 years of progressive experience with contributions, endowments, grant compliance, restricted net assets, and tax preparation required.  Performing arts industry experience is a plus. Critical skills: Strong Excel and other Microsoft Office/Teams experience. Good written-oral communication and interpersonal skills; proficiency in use of general ledger applications. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required to work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond normal full-time. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces. The Kennedy Center’s Finance Function is updating its systems and has devoted substantial resources to see to its completion.  As such, the successful candidate will be a quick study of existing procedures, have a clear understanding of the business purpose of a task, and be able to negotiate old and new systems to facilitate timely and accurate delivery of accounting services.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $129,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director, Revenue Accounting and Special Projects provides strategic leadership and oversight for all aspects of the Kennedy Center’s revenue accounting functions, including contributions and grant revenue, endowment activity, box office and earned income, auxiliary services, investments, fixed assets, and debt. This role ensures the integrity, accuracy, and transparency of financial reporting across the organization and its affiliated entities in compliance with Generally Accepted Accounting Principles (GAAP) , the Code of Federal Regulations (CFR) , and other applicable standards and requirements. As a senior leader within the Finance Division, the Senior Director will guide a team of accounting professionals and collaborate closely with the Chief Financial Officer (CFO) and Vice President of Accounting to establish and maintain financial policies, internal controls, and procedures that strengthen accountability, efficiency, and compliance across all revenue streams. The Senior Director will play a critical role in the preparation and review of the organization’s audited financial statements , Schedule of Expenditures of Federal Awards , IRS Forms 990 and 990-T , Board and donor financial reports , and ad hoc analysis supporting executive decision-making. The individual will also lead special projects and financial initiatives that drive process improvements, optimize financial systems, and enhance reporting capabilities to meet the evolving needs of internal and external stakeholders. This position oversees a team of up to five direct reports and serves as a key liaison across departments, cultivating a culture of collaboration, accuracy, and service excellence within and beyond the Finance Department Key Responsibilities Oversee and manage the staff responsible for the Center’s contribution and box office accounting and reconciliation processes. Supervise the regular journal transfer from Tessitura of contribution and box office information into the Finance ERP.  Ensure proper controls are in place and operating effectively to record these revenues in compliance with GAAP and to meet management’s internal and external reporting needs.  Collect and organize documentation in support of the proper accounting for transactions.  Resolve all erroneous entries, open items, and reconciliation issues with relevant staff from the Development department in a timely manner, preferably within 30 days. Review and post regular journal entries and supervise preparation of staff reconciliations as a part of the monthly closing procedures. Oversee the monthly accounting of endowment and board designated funds including additions, spend, and changes in the share of endowment investment asset market values. Support administration of the spending policy in keeping with the Investment Policy Statement and Board action. Effectively and efficiently account for the investments of the endowment with external servicer providers, fiduciaries, and/or endowment software.  When required, review new endowment agreements for language, payment schedules, proposed restrictions, and feasibility issues. Track cash due to and from the endowment, and project changes in months ahead.  Perform routine analysis, including calculations, budgets, and projections. Work with programmers to identify activities that meet restricted revenue purposes. Oversee federal and private grant accounting and reporting function staffed by the Senior Grants Accounting Manager who review charges against the grant for allowable and unallowable costs, track the Federal source for allowable costs, work with Programming and Development personnel during pre-Award, Award, Implementation, and Close out phases of the Grant Cycle, maintain the organization’s Grants Administration Architecture (SAM, G5, Grants.gov, etc.), and lead the institution’s annual Indirect Cost Recovery Rate negotiation process. Oversee compliance with the Center’s capitalization policy, maintenance of fixed asset and depreciation subsidiary ledgers, evaluation of repairs and maintenance expense, and support FP&A’s efforts to create and stand up a capital budget.  Manage debt activity and amortization schedules, to include recording all related financial transactions and preparing financial reports. Ensure compliance with all debt related reporting requirements and covenants. Manage compliance with the Treasury Collateral Management and Monitoring regulations and reporting requirements. Lead the Revenues and Special Projects team with and contribute to the annual financial statement preparation and audit, the uniform guidance audit (compliance with Federal regulations), and preparation of the Center’s and its affiliates’ Forms 990 and 990T; financial reports to management, the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. Develop revenue recognition and capitalization policies and procedures and train staff on the above functions as needed. Determine the most optimal methods and procedures on new assignments and coordinate the work of senior accountants or staff accountants as directed by Finance leadership. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in accounting or finance, or an active CPA license is required. Experience: At least 10 years of private or 5 – 7 years of public not-for-profit accounting experience with 5 – 10 years of progressive experience with contributions, endowments, grant compliance, restricted net assets, and tax preparation required.  Performing arts industry experience is a plus. Critical skills: Strong Excel and other Microsoft Office/Teams experience. Good written-oral communication and interpersonal skills; proficiency in use of general ledger applications. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required to work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond normal full-time. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces. The Kennedy Center’s Finance Function is updating its systems and has devoted substantial resources to see to its completion.  As such, the successful candidate will be a quick study of existing procedures, have a clear understanding of the business purpose of a task, and be able to negotiate old and new systems to facilitate timely and accurate delivery of accounting services.
The John F. Kennedy Center for Performing Arts
Food & Beverage Director
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
The John F. Kennedy Center for Performing Arts
Campus Rentals Coordinator
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   This position is responsible for supporting the Campus Rentals team, along with entry and maintenance duties within the CRM Software system Monday.com and ArtsVision , the scheduling software for all rental activity in all theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus.   Serves as a supportive logistician and manager of select events within the REACH at the Kennedy Center. The Coordinator of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, maintaining digital programs, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies.  This position closely coordinates with the entire Campus Rentals , Production, and Facilities teams to ensure that all spaces are fully and capably utilized.     The Coordinator will support the Director of Campus Planning and Rentals, with management and upkeep of all reports and systems entry.   The Coordinator will be the primary point of contact for the Campus Rentals inquiry inbox monitoring all email inquirie s to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team.  The Coordinator will input rental inquiry details into Customer Relationship Management (CRM) Softwar e and maintain entries throughout the entire rental process.   The Coordinator will be supported with a rotating intern as the internship program allows.    Key Responsibilities Oversee inquiry email inbox, assessing calendar availability to align with client space needs.  Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental.    Coordinate s l icensing and production aspects for all rental events , provides cost estimates, creates license agreements, processes deposits , advances the program, and presents the settlement to the client, with high attention to customer service and client retention .  Confirm all details pre-event and communicate with supporting dep artments requesting event support .  Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations.   Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team .  Extracting reports and data driven management for leadership review.   M aintain s and coordinate s all schedules through ArtsVision and serves as the master user for calendar coordination for all rental inquiries.  Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner.   Assists with rental client site visits, and event advancement for events that are 100 people or less in the REACH venues .  Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces.   Other duties as assigned.   Key Qualifications     A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required.     Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite , including Outlook Calendar Management . Knowledge of Monday.com.   Knowledge of ArtsVision or other venue calendar software.   Extraordinary organization and communication skills .   Sound business judgment in matters of contractual obligations, event billing settlements, and front of house and back of house operations.   The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects .   Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This inc ludes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division.    The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs.   Some extended hours including nights and weekends.  
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   This position is responsible for supporting the Campus Rentals team, along with entry and maintenance duties within the CRM Software system Monday.com and ArtsVision , the scheduling software for all rental activity in all theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus.   Serves as a supportive logistician and manager of select events within the REACH at the Kennedy Center. The Coordinator of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, maintaining digital programs, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies.  This position closely coordinates with the entire Campus Rentals , Production, and Facilities teams to ensure that all spaces are fully and capably utilized.     The Coordinator will support the Director of Campus Planning and Rentals, with management and upkeep of all reports and systems entry.   The Coordinator will be the primary point of contact for the Campus Rentals inquiry inbox monitoring all email inquirie s to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team.  The Coordinator will input rental inquiry details into Customer Relationship Management (CRM) Softwar e and maintain entries throughout the entire rental process.   The Coordinator will be supported with a rotating intern as the internship program allows.    Key Responsibilities Oversee inquiry email inbox, assessing calendar availability to align with client space needs.  Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental.    Coordinate s l icensing and production aspects for all rental events , provides cost estimates, creates license agreements, processes deposits , advances the program, and presents the settlement to the client, with high attention to customer service and client retention .  Confirm all details pre-event and communicate with supporting dep artments requesting event support .  Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations.   Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team .  Extracting reports and data driven management for leadership review.   M aintain s and coordinate s all schedules through ArtsVision and serves as the master user for calendar coordination for all rental inquiries.  Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner.   Assists with rental client site visits, and event advancement for events that are 100 people or less in the REACH venues .  Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces.   Other duties as assigned.   Key Qualifications     A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required.     Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite , including Outlook Calendar Management . Knowledge of Monday.com.   Knowledge of ArtsVision or other venue calendar software.   Extraordinary organization and communication skills .   Sound business judgment in matters of contractual obligations, event billing settlements, and front of house and back of house operations.   The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects .   Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This inc ludes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division.    The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs.   Some extended hours including nights and weekends.  
The John F. Kennedy Center for Performing Arts
Senior Director of Major Gifts, Washington National Opera
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Senior Major Gifts Officer, Washington National Opera
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $120,000 - $135,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   Washington National Opera (WNO) is adding two Senior Major Gifts Officer positions to its fundraising team, each of whom will be responsible for managing and advancing a sizable portfolio of pre-assigned high-end donors and prospects and major gifts prospects who the officers will be expected to help identify and develop. The officers will report to WNO’s Director of Major Gifts (DMG) and will work with the WNO DMG to establish annual goals for their portfolios, inclusive of aspirational growth. Under the supervision of the DMG and in collaboration with the entire WNO Development team, the Senior Major Gifts Officers will be tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of the individuals in their portfolios, and by participating in and supporting the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development department is part of the larger Kennedy Center Development team, and in addition to achieving their WNO portfolio goals, WNO Senior Major Gifts Officers work collaboratively with their Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities   The Officers’ primary responsibility is to maintain and grow a sizeable portfolio of major gifts-level donors and prospects by managing and stewarding their philanthropic engagement, growth, and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. Individually and in collaboration with the WNO Major Gifts team, WNO leadership, and members of the WNO Board of Trustees, Officers are expected to identify, oversee the research of, and cultivate prospective major donors, adding them to portfolios and determining creative engagement to acquire new gifts, with long-range plans for greater financial involvement. As part of the management and stewardship of donors in their portfolios, Officers—in collaboration with the Major Gifts team and WNO leadership—determine the most effective solicitor or group of solicitors for each ask (e.g. the Officer, General Director, Artistic Director, a WNO Board member, and/or other liaisons) and provide donor profiles, solicitation outlines, and, in certain instances, PowerPoint presentations or special leave-behind materials to support the solicitation. In collaboration with the full WNO Development team, WNO leadership, and the WNO Board, Officers contribute critical thinking to advance annual and special campaign fundraising goals and long-range planning. In collaboration with the Kennedy Center fundraising teams (Membership, Corporate, Circles, etc.), Officers are expected to contribute ideas, provide support for select Center events as needed, and identify opportunities for cross-cultivation with the National Symphony Orchestra and other areas of the Kennedy Center. Officers contribute to the planning of WNO’s annual gala and are assigned duties during the event. Officers also suggest, oversee, or support cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Officers must personally acknowledge contributions from donors in their portfolios in a timely and highly-individualized fashion, as well as oversee a timely system for processing additional donor acknowledgements from WNO leadership (General Director, Artistic Director, Chairman, President, or other donor liaison or Board member, as appropriate). Officers must maintain clear and accurate call reports, donor records, and moves management within the CRM system and through other means to keep engagement plans on course and to track evolving goals and growth strategies to present to the Major Gifts team during planning meetings. Officers are also expected to collaborate with the Major Gifts team on ways to evolve and improve donor history and record-keeping. Other duties as assigned. Key Qualifications     Bachelor’s degree Minimum 5 years development experience, including the successful management of a major gifts’ portfolio. Experience working with Boards and in a team with shared goals. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as the needs of donors or organizational priorities shift. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to proactively participate in strategy meetings. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $120,000 - $135,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   Washington National Opera (WNO) is adding two Senior Major Gifts Officer positions to its fundraising team, each of whom will be responsible for managing and advancing a sizable portfolio of pre-assigned high-end donors and prospects and major gifts prospects who the officers will be expected to help identify and develop. The officers will report to WNO’s Director of Major Gifts (DMG) and will work with the WNO DMG to establish annual goals for their portfolios, inclusive of aspirational growth. Under the supervision of the DMG and in collaboration with the entire WNO Development team, the Senior Major Gifts Officers will be tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of the individuals in their portfolios, and by participating in and supporting the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development department is part of the larger Kennedy Center Development team, and in addition to achieving their WNO portfolio goals, WNO Senior Major Gifts Officers work collaboratively with their Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities   The Officers’ primary responsibility is to maintain and grow a sizeable portfolio of major gifts-level donors and prospects by managing and stewarding their philanthropic engagement, growth, and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. Individually and in collaboration with the WNO Major Gifts team, WNO leadership, and members of the WNO Board of Trustees, Officers are expected to identify, oversee the research of, and cultivate prospective major donors, adding them to portfolios and determining creative engagement to acquire new gifts, with long-range plans for greater financial involvement. As part of the management and stewardship of donors in their portfolios, Officers—in collaboration with the Major Gifts team and WNO leadership—determine the most effective solicitor or group of solicitors for each ask (e.g. the Officer, General Director, Artistic Director, a WNO Board member, and/or other liaisons) and provide donor profiles, solicitation outlines, and, in certain instances, PowerPoint presentations or special leave-behind materials to support the solicitation. In collaboration with the full WNO Development team, WNO leadership, and the WNO Board, Officers contribute critical thinking to advance annual and special campaign fundraising goals and long-range planning. In collaboration with the Kennedy Center fundraising teams (Membership, Corporate, Circles, etc.), Officers are expected to contribute ideas, provide support for select Center events as needed, and identify opportunities for cross-cultivation with the National Symphony Orchestra and other areas of the Kennedy Center. Officers contribute to the planning of WNO’s annual gala and are assigned duties during the event. Officers also suggest, oversee, or support cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Officers must personally acknowledge contributions from donors in their portfolios in a timely and highly-individualized fashion, as well as oversee a timely system for processing additional donor acknowledgements from WNO leadership (General Director, Artistic Director, Chairman, President, or other donor liaison or Board member, as appropriate). Officers must maintain clear and accurate call reports, donor records, and moves management within the CRM system and through other means to keep engagement plans on course and to track evolving goals and growth strategies to present to the Major Gifts team during planning meetings. Officers are also expected to collaborate with the Major Gifts team on ways to evolve and improve donor history and record-keeping. Other duties as assigned. Key Qualifications     Bachelor’s degree Minimum 5 years development experience, including the successful management of a major gifts’ portfolio. Experience working with Boards and in a team with shared goals. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as the needs of donors or organizational priorities shift. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to proactively participate in strategy meetings. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Director - Development Systems & Strategies
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities   Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics,  and CRM change/enhancement requests and testing. Other duties as assigned.   Key Qualifications      Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities   Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics,  and CRM change/enhancement requests and testing. Other duties as assigned.   Key Qualifications      Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
The John F. Kennedy Center for Performing Arts
Individual Giving Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
The John F. Kennedy Center for Performing Arts
Usher (Part-Time)
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay rate for this position is $17.95 per hour. This is the targeted rate of possible compensation for this role at the time of posting. This range may be modified in the future.  Job Description   Ushers are vital front-line representatives of the Kennedy Center, responsible for delivering exceptional guest service and ensuring the comfort, safety, and overall experience of all patrons across multiple venues. This includes but is not limited to the Concert Hall, Opera House, Eisenhower Theater, Terrace Theater, Theater Lab, Family Theater, Millennium Stage, Terrace Gallery, the REACH, and other spaces as assigned.   This role requires professionalism, attentiveness, and flexibility while supporting patrons, visiting artists, donors, and staff. Ushers are expected to handle audience services, pre-show and post-show operations, emergency response, and all other duties within the scope of enhancing audience experience.   Key Responsibilities   Greet, direct, and escort patrons to their seats courteously and efficiently. Distribute programs and event materials. Maintain a clean, orderly, and safe environment in assigned areas. Monitor the venue for safety issues, lost items, or disruptions. Enforce house rules and seating policies. Remain at assigned post for the duration of the event unless on break. Assist guests with disabilities according to training and protocols. Attend all required pre-show briefings and periodic training sessions. Demonstrate working knowledge of venue layout and emergency evacuation procedures. Complete additional duties as assigned by management. Other duties as assigned. Key Qualifications   High school diploma required; some college or formal training preferred. 6 months to 1 year of related experience or equivalent. Completion of usher orientation and venue-specific training. Knowledge of theater seat layouts and access paths. Strong interpersonal and conflict resolution skills. Ability to remain professional, calm, and composed in dynamic environments. Reliable and punctual with a flexible schedule (evenings, weekends, holidays). Clear verbal communication in English; ability to read small print. General theater knowledge is a plus. Must maintain a clean, professional, and well-groomed appearance in accordance with Kennedy Center standards. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Physical Demands Stand for extended periods. Navigate stairs, ramps, and inclines. Open and close doors repeatedly. Lift and carry up to 15 pounds. Work Environment Busy, fast-paced environment. Varying lighting conditions (including dim/dark). Exposure to varying noise levels and elevations. Additional Information Must be available for at least two permanent 4-hour shifts per week. Work location may vary based on operational needs. Responsibilities may change based on business requirements and management direction.
Part-Time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay rate for this position is $17.95 per hour. This is the targeted rate of possible compensation for this role at the time of posting. This range may be modified in the future.  Job Description   Ushers are vital front-line representatives of the Kennedy Center, responsible for delivering exceptional guest service and ensuring the comfort, safety, and overall experience of all patrons across multiple venues. This includes but is not limited to the Concert Hall, Opera House, Eisenhower Theater, Terrace Theater, Theater Lab, Family Theater, Millennium Stage, Terrace Gallery, the REACH, and other spaces as assigned.   This role requires professionalism, attentiveness, and flexibility while supporting patrons, visiting artists, donors, and staff. Ushers are expected to handle audience services, pre-show and post-show operations, emergency response, and all other duties within the scope of enhancing audience experience.   Key Responsibilities   Greet, direct, and escort patrons to their seats courteously and efficiently. Distribute programs and event materials. Maintain a clean, orderly, and safe environment in assigned areas. Monitor the venue for safety issues, lost items, or disruptions. Enforce house rules and seating policies. Remain at assigned post for the duration of the event unless on break. Assist guests with disabilities according to training and protocols. Attend all required pre-show briefings and periodic training sessions. Demonstrate working knowledge of venue layout and emergency evacuation procedures. Complete additional duties as assigned by management. Other duties as assigned. Key Qualifications   High school diploma required; some college or formal training preferred. 6 months to 1 year of related experience or equivalent. Completion of usher orientation and venue-specific training. Knowledge of theater seat layouts and access paths. Strong interpersonal and conflict resolution skills. Ability to remain professional, calm, and composed in dynamic environments. Reliable and punctual with a flexible schedule (evenings, weekends, holidays). Clear verbal communication in English; ability to read small print. General theater knowledge is a plus. Must maintain a clean, professional, and well-groomed appearance in accordance with Kennedy Center standards. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Physical Demands Stand for extended periods. Navigate stairs, ramps, and inclines. Open and close doors repeatedly. Lift and carry up to 15 pounds. Work Environment Busy, fast-paced environment. Varying lighting conditions (including dim/dark). Exposure to varying noise levels and elevations. Additional Information Must be available for at least two permanent 4-hour shifts per week. Work location may vary based on operational needs. Responsibilities may change based on business requirements and management direction.
University of Puget Sound
Assistant Professor - School of Physical Therapy
University of Puget Sound Tacoma, WA, USA
University of Puget Sound Assistant Professor - School of Physical Therapy Job ID: 8385 Location: Physical Therapy Full/Part Time:   Regular/Tempoary:   Faculty Posting Details Appointment: School of Physical Therapy, regular, full-time Tenure Track Assistant Professor; begins July 2026. Responsibilities: The University of Puget Sound School of Physical Therapy seeks applications for a Tenure-track Assistant Professor of Physical Therapy to begin July 2026. The successful candidate will have expertise in neurologic or orthopedic physical therapy. The standard teaching load is 6 units per academic year. Primary teaching responsibilities will include courses in Critical Inquiry, musculoskeletal or neurologic rehabilitation, foundational physical therapy skills, and/or other course work as negotiated. The teaching load will be completed some combination of the following: mentoring of student research, mentoring/instructing students in our on-site physical therapy clinic, and teaching an advanced clinical elective in an area of special interest. Candidates are expected to engage in departmental advising and admissions, as well as university service. Qualifications: Required: • Earned professional physical therapy degree from a CAPTE-accredited program (DPT) • Academic doctoral degree (e.g. PhD, EdD, DSc) • Academic teaching experience of DPT students • Record of research productivity with evidence of publication • Licensed Physical Therapist (WA state eligible) • Minimum of 3 years of full-time clinical practice Highly Desired: • Board-certified Clinical Specialist by American Board of Physical Therapy Specialists Application Deadline: Review of applications will begin on October 15, 2025, and will continue until the position is filled. Compensation and Benefits: Rank: Assistant Professor Faculty salaries at the University of Puget Sound are based on a common salary scale based on experience. Assistant Professor salaries for 2025-2026 begin at $74,404 annualized for an Assistant Professor with a terminal degree in their field in their first year of full-time postdoctoral teaching through $83,262 annualized based on experience. Puget Sound offers a generous benefits package for eligible faculty members, including: • Medical, dental, and vision • Life insurance and long-term disability • Employee Assistance Program • Retirement plan options and 403(b) contributions • Education benefits, such as full tuition for eligible employees and their families • Access to university facilities and entertainment (fitness center, pool, library, concerts, lectures) and more! For more information on Puget Sound's faculty benefits package, visit: https://www.pugetsound.edu/sites/default/files/2025-01/Summary%20of%202025%20Benefits%20for%20Faculty%20Members.pdf For the Campus Holiday and Bonus Day Schedule, visit: https:// https://www.pugetsound.edu/human-resources Required Documents: Please submit curriculum vitae (CV) when prompted to submit resume. Additional documents can be attached within the application before submission. Applications submitted without the required attachments will not be considered. • Curriculum Vitae • Letter of Interest • Diversity Statement • Research Statement • Contact information for 3 References. You will be prompted to enter the contact information for three (3) reference providers. The system will automatically email these reference providers to request a letter if/when candidates are included in final consideration phases. Note: In the online application system, please submit curriculum vitae when prompted to submit resume. Additional documents can be attached within the application. University Diversity Statement • We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives. • We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community. • We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world. Applicant's Diversity Statement: As a department and university, we are strongly committed to creating an inclusive and effective teaching, learning, and working environment for all. In their diversity statement, applicants should reflect on how they will advance the values articulated in the University Diversity Statement in all aspects of their future work as faculty and members of the university community. About the Program: The School of Physical Therapy at the University of Puget Sound established in 1975 and subsequently received accreditation by the Commission on Accreditation in Physical Therapy Education (CAPTE), with continuing accreditation confirmed most recently in 2019. The program has eight full-time faculty members, high-quality adjunct faculty, and a robust network of clinical instructors that mentor students in the on-site clinic, Puget Sound's pro bono physical therapy service to the community. This part-time clinical experience is integrated into students' second and third years, and is in addition to the program's two, full-time clinical experiences. The program seats a class of 36 students each fall and prides itself on graduates who are highly clinically competent. For this reason, physical therapy faculty who teach clinical content areas are expected to remain clinically current and practice physical therapy in an ongoing manner. More information about the program is located on the website at https://www.pugetsound.edu/academics/school-physical-therapy About Puget Sound: The University of Puget Sound is located in Tacoma, Washington, a vibrant, diverse mid-sized urban port city. Within, and near, Tacoma there is ready access to urban, rural, and natural areas as well as opportunities to participate in a wide variety of cultural activities. Puget Sound is a member of the Higher Education Recruitment Consortium (HERC), Greater Washington State https://www.hercjobs.org/greater_washington_state/. Puget Sound has a well-established Shared Faculty Appointments Policy. More information on faculty resources can be found here: https://pugetsound.edu/resources-faculty All offers of employment are contingent on successful completion of all required background checks. The University of Puget Sound is an equal opportunity employer. How to Apply For complete job description and application instructions, visit: https://apptrkr.com/6625600 About Puget Sound Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit "About Puget Sound" (http://www.pugetsound.edu/about) to learn more about the college. As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA
Full Time
University of Puget Sound Assistant Professor - School of Physical Therapy Job ID: 8385 Location: Physical Therapy Full/Part Time:   Regular/Tempoary:   Faculty Posting Details Appointment: School of Physical Therapy, regular, full-time Tenure Track Assistant Professor; begins July 2026. Responsibilities: The University of Puget Sound School of Physical Therapy seeks applications for a Tenure-track Assistant Professor of Physical Therapy to begin July 2026. The successful candidate will have expertise in neurologic or orthopedic physical therapy. The standard teaching load is 6 units per academic year. Primary teaching responsibilities will include courses in Critical Inquiry, musculoskeletal or neurologic rehabilitation, foundational physical therapy skills, and/or other course work as negotiated. The teaching load will be completed some combination of the following: mentoring of student research, mentoring/instructing students in our on-site physical therapy clinic, and teaching an advanced clinical elective in an area of special interest. Candidates are expected to engage in departmental advising and admissions, as well as university service. Qualifications: Required: • Earned professional physical therapy degree from a CAPTE-accredited program (DPT) • Academic doctoral degree (e.g. PhD, EdD, DSc) • Academic teaching experience of DPT students • Record of research productivity with evidence of publication • Licensed Physical Therapist (WA state eligible) • Minimum of 3 years of full-time clinical practice Highly Desired: • Board-certified Clinical Specialist by American Board of Physical Therapy Specialists Application Deadline: Review of applications will begin on October 15, 2025, and will continue until the position is filled. Compensation and Benefits: Rank: Assistant Professor Faculty salaries at the University of Puget Sound are based on a common salary scale based on experience. Assistant Professor salaries for 2025-2026 begin at $74,404 annualized for an Assistant Professor with a terminal degree in their field in their first year of full-time postdoctoral teaching through $83,262 annualized based on experience. Puget Sound offers a generous benefits package for eligible faculty members, including: • Medical, dental, and vision • Life insurance and long-term disability • Employee Assistance Program • Retirement plan options and 403(b) contributions • Education benefits, such as full tuition for eligible employees and their families • Access to university facilities and entertainment (fitness center, pool, library, concerts, lectures) and more! For more information on Puget Sound's faculty benefits package, visit: https://www.pugetsound.edu/sites/default/files/2025-01/Summary%20of%202025%20Benefits%20for%20Faculty%20Members.pdf For the Campus Holiday and Bonus Day Schedule, visit: https:// https://www.pugetsound.edu/human-resources Required Documents: Please submit curriculum vitae (CV) when prompted to submit resume. Additional documents can be attached within the application before submission. Applications submitted without the required attachments will not be considered. • Curriculum Vitae • Letter of Interest • Diversity Statement • Research Statement • Contact information for 3 References. You will be prompted to enter the contact information for three (3) reference providers. The system will automatically email these reference providers to request a letter if/when candidates are included in final consideration phases. Note: In the online application system, please submit curriculum vitae when prompted to submit resume. Additional documents can be attached within the application. University Diversity Statement • We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives. • We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community. • We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world. Applicant's Diversity Statement: As a department and university, we are strongly committed to creating an inclusive and effective teaching, learning, and working environment for all. In their diversity statement, applicants should reflect on how they will advance the values articulated in the University Diversity Statement in all aspects of their future work as faculty and members of the university community. About the Program: The School of Physical Therapy at the University of Puget Sound established in 1975 and subsequently received accreditation by the Commission on Accreditation in Physical Therapy Education (CAPTE), with continuing accreditation confirmed most recently in 2019. The program has eight full-time faculty members, high-quality adjunct faculty, and a robust network of clinical instructors that mentor students in the on-site clinic, Puget Sound's pro bono physical therapy service to the community. This part-time clinical experience is integrated into students' second and third years, and is in addition to the program's two, full-time clinical experiences. The program seats a class of 36 students each fall and prides itself on graduates who are highly clinically competent. For this reason, physical therapy faculty who teach clinical content areas are expected to remain clinically current and practice physical therapy in an ongoing manner. More information about the program is located on the website at https://www.pugetsound.edu/academics/school-physical-therapy About Puget Sound: The University of Puget Sound is located in Tacoma, Washington, a vibrant, diverse mid-sized urban port city. Within, and near, Tacoma there is ready access to urban, rural, and natural areas as well as opportunities to participate in a wide variety of cultural activities. Puget Sound is a member of the Higher Education Recruitment Consortium (HERC), Greater Washington State https://www.hercjobs.org/greater_washington_state/. Puget Sound has a well-established Shared Faculty Appointments Policy. More information on faculty resources can be found here: https://pugetsound.edu/resources-faculty All offers of employment are contingent on successful completion of all required background checks. The University of Puget Sound is an equal opportunity employer. How to Apply For complete job description and application instructions, visit: https://apptrkr.com/6625600 About Puget Sound Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit "About Puget Sound" (http://www.pugetsound.edu/about) to learn more about the college. As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA
University of California, Berkeley
Policy Director (0566C), California Policy Lab - 81495
University of California, Berkeley Berkeley, CA, USA
Policy Director (0566C), California Policy Lab - 81495 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The California Policy Lab (CPL) generates research insights for government impact. Through hands-on partnerships with government agencies, CPL performs rigorous research across issue silos and builds the data infrastructure necessary to improve programs and policies that millions of Californians rely on every day. We focus our work in six policy areas: education, criminal justice reform, poverty and the social safety net, labor and employment, health, and homelessness and high needs populations. We work in close partnership with state and local public agencies, co-developing and carrying out joint research agendas. Our staff are mostly based at UC Berkeley and UCLA and we work with faculty and students at all ten UC campuses. In 2025, we are opening a new Sacramento office, housed at the University of California Student and Policy Center, across the street from the Capitol. CPL recognizes the value of having a diverse staff at all levels of the organization. We are looking for equity-minded applicants who represent and understand the diverse racial and ethnic, gender identity, sexual orientation, educational, socioeconomic, cultural, and disability backgrounds present in California. When you join our team, you can expect to be part of an inclusive and equity-focused community. The employee will be appointed through CPL's Berkeley site, which resides as a center within the Institute for Research on Labor and Employment (IRLE). Position Summary The Policy Director will lead CPL's Sacramento office, with a primary goal of amplifying CPL's impact through engagement with the legislature, the Governor's Office, and other Sacramento-based stakeholders on matters of research and data. The Policy Director will bring CPL's research and data insights into the policymaking process while also sourcing new project ideas through stakeholder engagement. The position is ideal for a seasoned policy professional with deep experience in California state government and an existing network of trusted relationships with Sacramento-based policymakers and staff. The Policy Director will represent the entire Lab and will report to the Executive Directors at our Berkeley and UCLA sites. The Policy Director will work in close coordination with the UC Office of the President's External Relations and Communications Division (ERC) and the government relations offices at relevant UC campuses, including following their guidance on how to interact with Sacramento stakeholders and regularly reporting on interactions with key policymakers. The California Policy Lab is a nonpartisan research lab focused on some of the most pressing issues facing California. CPL is not an advocacy organization, though our research is designed to be actionable and to directly inform policy at the state and local level. The Policy Director will advance CPL's mission by identifying opportunities to inform state legislation with data and research, translating CPL research into actionable recommendations, and building and maintaining research relationships with Sacramento-based stakeholders. This is an exciting opportunity to join a leading policy-focused research institute and to help craft and strengthen how we engage with policymakers across the state. This role reports to the Executive Directors at UCLA and UC Berkeley and will be part of the Leadership Team at CPL. The formal appointment will be at UC Berkeley. Application Review Date The First Review Date for this job is: 10/10/2025. Responsibilities Research Synthesis and Strategy • Develop and execute CPL's a state-level strategy for informing the policymaking process with research, in collaboration with the Executive Directors and faculty leadership at UCB and UCLA. • Analyze pending and likely future legislation to identify opportunities to inform the policy process through data and evidence. • Synthesize CPL's research to inform pending legislation and to identify areas of potential legislation to relevant stakeholders. • Identify legislative and regulatory opportunities to advance the use of government data for research and improve government decision-making. • Coordinate with CPL's research teams so they can generate relevant deliverables for Sacramento-based audiences. Internal CPL Leadership • Keep CPL leadership and staff educated on active and emerging policy issues and opportunities, as well as legislative deadlines and Sacramento-based events that are relevant to CPL's research areas. • Work with CPL's communications team and research staff to develop policy briefs, testimony, and other materials. • Mentor CPL staff on legislative processes and effective policy communications. • Manage part- or full-time contractors or staff for communications or event planning. • Coordinates, as appropriate, with CPL's Advisory Board and soon-to-be-launched Faculty Board on active policy issues. • Identify opportunities for funding or partnerships that advance CPL's strategic plan and state strategy. • Performs other duties as assigned. Stakeholder Engagement • Serve as CPL's primary representative in Sacramento. • Build and maintain relationships as a trusted research and analysis resource for key players in Sacramento. • Communicate complex research findings to policymakers, agency leaders, and advocacy partners in clear, actionable ways. • Organize briefings, testimony, public events, and other outreach to share research findings and policy recommendations. • Represent CPL at policy convenings, hearings, and other public events. • Represent CPL in relevant coalitions and stakeholder groups. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Public Affairs • Take (or refer, as appropriate) media requests on behalf of the Lab. • Author op-eds, blog posts, or other shorter commentary pieces, with a focus on uplifting CPL research findings and making CPL's research visible and understandable for a policy audience. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Required Qualifications • Minimum 5 years of professional experience in California state government, the Legislature, or related policy roles. • Ability to leverage an existing network of trusted relationships with Sacramento-based policymakers and staff. • Deep understanding of California's legislative, budgetary, and regulatory processes. • Demonstrated success translating research or technical analysis into actionable policy recommendations. • Exceptional written and verbal communication skills. • Ability to work collaboratively with a diverse range of stakeholders, including academic researchers, agency leaders, elected officials, and community partners. • Knowledge of CPL's mission and demonstrated ability to advance evidence-informed policy. • Demonstrated skill in advancing equity and understanding how policy impacts a variety of California communities. • Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications • 10+ years of professional experience in California state government, the Legislature, or related policy roles. • Experience working in one of CPL's major policy areas (criminal justice, homelessness, workforce, education, social safety net, health). • Experience developing or leading state-level policy campaigns or initiatives. • Experience in a similar role of translating complex and nuanced research findings into actionable, policy-focused insights for decision-makers. • Master's degree, JD, or other advanced degree in public policy, public administration, law, or a related field and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $120,000.00 - $170,000.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information This position will be governed by the terms and conditions in the agreement for the Research and Public Service Professionals, represented by the UAW. • This is not a visa opportunity. • This position is based in CPL's Sacramento office with occasional travel to CPL's offices at UC Berkeley and UCLA, as well as to policy convenings across California. The Policy Director will be a hybrid position, with the requirement to work at least partial weeks in the Sacramento office when the legislature is in session and at other key times along with the ability to work remotely during other times.. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6610284
Full Time
Policy Director (0566C), California Policy Lab - 81495 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The California Policy Lab (CPL) generates research insights for government impact. Through hands-on partnerships with government agencies, CPL performs rigorous research across issue silos and builds the data infrastructure necessary to improve programs and policies that millions of Californians rely on every day. We focus our work in six policy areas: education, criminal justice reform, poverty and the social safety net, labor and employment, health, and homelessness and high needs populations. We work in close partnership with state and local public agencies, co-developing and carrying out joint research agendas. Our staff are mostly based at UC Berkeley and UCLA and we work with faculty and students at all ten UC campuses. In 2025, we are opening a new Sacramento office, housed at the University of California Student and Policy Center, across the street from the Capitol. CPL recognizes the value of having a diverse staff at all levels of the organization. We are looking for equity-minded applicants who represent and understand the diverse racial and ethnic, gender identity, sexual orientation, educational, socioeconomic, cultural, and disability backgrounds present in California. When you join our team, you can expect to be part of an inclusive and equity-focused community. The employee will be appointed through CPL's Berkeley site, which resides as a center within the Institute for Research on Labor and Employment (IRLE). Position Summary The Policy Director will lead CPL's Sacramento office, with a primary goal of amplifying CPL's impact through engagement with the legislature, the Governor's Office, and other Sacramento-based stakeholders on matters of research and data. The Policy Director will bring CPL's research and data insights into the policymaking process while also sourcing new project ideas through stakeholder engagement. The position is ideal for a seasoned policy professional with deep experience in California state government and an existing network of trusted relationships with Sacramento-based policymakers and staff. The Policy Director will represent the entire Lab and will report to the Executive Directors at our Berkeley and UCLA sites. The Policy Director will work in close coordination with the UC Office of the President's External Relations and Communications Division (ERC) and the government relations offices at relevant UC campuses, including following their guidance on how to interact with Sacramento stakeholders and regularly reporting on interactions with key policymakers. The California Policy Lab is a nonpartisan research lab focused on some of the most pressing issues facing California. CPL is not an advocacy organization, though our research is designed to be actionable and to directly inform policy at the state and local level. The Policy Director will advance CPL's mission by identifying opportunities to inform state legislation with data and research, translating CPL research into actionable recommendations, and building and maintaining research relationships with Sacramento-based stakeholders. This is an exciting opportunity to join a leading policy-focused research institute and to help craft and strengthen how we engage with policymakers across the state. This role reports to the Executive Directors at UCLA and UC Berkeley and will be part of the Leadership Team at CPL. The formal appointment will be at UC Berkeley. Application Review Date The First Review Date for this job is: 10/10/2025. Responsibilities Research Synthesis and Strategy • Develop and execute CPL's a state-level strategy for informing the policymaking process with research, in collaboration with the Executive Directors and faculty leadership at UCB and UCLA. • Analyze pending and likely future legislation to identify opportunities to inform the policy process through data and evidence. • Synthesize CPL's research to inform pending legislation and to identify areas of potential legislation to relevant stakeholders. • Identify legislative and regulatory opportunities to advance the use of government data for research and improve government decision-making. • Coordinate with CPL's research teams so they can generate relevant deliverables for Sacramento-based audiences. Internal CPL Leadership • Keep CPL leadership and staff educated on active and emerging policy issues and opportunities, as well as legislative deadlines and Sacramento-based events that are relevant to CPL's research areas. • Work with CPL's communications team and research staff to develop policy briefs, testimony, and other materials. • Mentor CPL staff on legislative processes and effective policy communications. • Manage part- or full-time contractors or staff for communications or event planning. • Coordinates, as appropriate, with CPL's Advisory Board and soon-to-be-launched Faculty Board on active policy issues. • Identify opportunities for funding or partnerships that advance CPL's strategic plan and state strategy. • Performs other duties as assigned. Stakeholder Engagement • Serve as CPL's primary representative in Sacramento. • Build and maintain relationships as a trusted research and analysis resource for key players in Sacramento. • Communicate complex research findings to policymakers, agency leaders, and advocacy partners in clear, actionable ways. • Organize briefings, testimony, public events, and other outreach to share research findings and policy recommendations. • Represent CPL at policy convenings, hearings, and other public events. • Represent CPL in relevant coalitions and stakeholder groups. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Public Affairs • Take (or refer, as appropriate) media requests on behalf of the Lab. • Author op-eds, blog posts, or other shorter commentary pieces, with a focus on uplifting CPL research findings and making CPL's research visible and understandable for a policy audience. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Required Qualifications • Minimum 5 years of professional experience in California state government, the Legislature, or related policy roles. • Ability to leverage an existing network of trusted relationships with Sacramento-based policymakers and staff. • Deep understanding of California's legislative, budgetary, and regulatory processes. • Demonstrated success translating research or technical analysis into actionable policy recommendations. • Exceptional written and verbal communication skills. • Ability to work collaboratively with a diverse range of stakeholders, including academic researchers, agency leaders, elected officials, and community partners. • Knowledge of CPL's mission and demonstrated ability to advance evidence-informed policy. • Demonstrated skill in advancing equity and understanding how policy impacts a variety of California communities. • Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications • 10+ years of professional experience in California state government, the Legislature, or related policy roles. • Experience working in one of CPL's major policy areas (criminal justice, homelessness, workforce, education, social safety net, health). • Experience developing or leading state-level policy campaigns or initiatives. • Experience in a similar role of translating complex and nuanced research findings into actionable, policy-focused insights for decision-makers. • Master's degree, JD, or other advanced degree in public policy, public administration, law, or a related field and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $120,000.00 - $170,000.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information This position will be governed by the terms and conditions in the agreement for the Research and Public Service Professionals, represented by the UAW. • This is not a visa opportunity. • This position is based in CPL's Sacramento office with occasional travel to CPL's offices at UC Berkeley and UCLA, as well as to policy convenings across California. The Policy Director will be a hybrid position, with the requirement to work at least partial weeks in the Sacramento office when the legislature is in session and at other key times along with the ability to work remotely during other times.. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6610284
Alachua County Board of County Commissioners
Ag Ext/Program Coordinator
Alachua County Board of County Commissioners Alachua County, FL
Minimum Qualifications Bachelor's degree in education, business administration, agriculture, and one year of experience with responsibilities for a specific program or program area in teaching, agriculture, business management, leadership, volunteer development, or customer service; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/ experience requirement may be considered for trainee status.  Successful completion of all applicable background checks pre-hire and ongoing are required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is responsible administrative work coordinating a program to ensure that implementation and prescribed activities are carried out in accordance with specified departmental objectives. An employee assigned to this classification coordinates program activities to ensure administrative efficiency and compliance with departmental standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Selects employees and/or volunteers according to knowledge and experience in area with which program is concerned. Confers with staff to explain program and individual responsibilities for functions and phases of program. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Modifies and/or changes program methodology as required to redirect activities and to attain program objectives. Prepares program reports for higher level supervisors. Controls expenditures in accordance with program budget allocations. Develops policies and procedures for the program's operation in conjunction with department director or immediate supervisor. Develops and/or assists in the development, implementation and maintenance of related computer programs. Responds to inquiries and/or complaints regarding the operation of the program. Assists in monitoring contracts related to the operation of the program. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Drives a County and/or personal vehicle to perform required duties. (Specific to Ag. Extension (UF/IFAS) and Community Support Services) Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the program or program area. Knowledge of federal, state and local regulations related to the program or program area. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk and hear. The employee is occasionally required to reach and to be mobile.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in education, business administration, agriculture, and one year of experience with responsibilities for a specific program or program area in teaching, agriculture, business management, leadership, volunteer development, or customer service; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/ experience requirement may be considered for trainee status.  Successful completion of all applicable background checks pre-hire and ongoing are required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is responsible administrative work coordinating a program to ensure that implementation and prescribed activities are carried out in accordance with specified departmental objectives. An employee assigned to this classification coordinates program activities to ensure administrative efficiency and compliance with departmental standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Selects employees and/or volunteers according to knowledge and experience in area with which program is concerned. Confers with staff to explain program and individual responsibilities for functions and phases of program. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Modifies and/or changes program methodology as required to redirect activities and to attain program objectives. Prepares program reports for higher level supervisors. Controls expenditures in accordance with program budget allocations. Develops policies and procedures for the program's operation in conjunction with department director or immediate supervisor. Develops and/or assists in the development, implementation and maintenance of related computer programs. Responds to inquiries and/or complaints regarding the operation of the program. Assists in monitoring contracts related to the operation of the program. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Drives a County and/or personal vehicle to perform required duties. (Specific to Ag. Extension (UF/IFAS) and Community Support Services) Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the program or program area. Knowledge of federal, state and local regulations related to the program or program area. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk and hear. The employee is occasionally required to reach and to be mobile.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Campus Rentals Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Kennedy Center seeks a proactive and results-driven Manager of Campus Rentals and Sales to lead outreach, sales, and execution for private events across the Center’s premier venues. This role combines business development with hands-on event management, offering the opportunity to drive revenue growth while ensuring exceptional client experiences. This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external events across the entire Kennedy Center Campus.  The manager will serve as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs.  The Manager of Campus Rentals is a key member of the Campus Rentals department at the John F. Kennedy Center for the Performing Arts.  Campus Rentals is responsible for the marketing and licensing of theatrical and non-theatrical venues and event spaces for external use.  Campus Rentals Coordinates schedules and executes all external events across the entire Kennedy Center Campus. Key Responsibilities   Lead outreach efforts to promote Kennedy Center venues for private events, meetings, receptions, and conferences. Conduct market research to identify and cultivate prospective clients, including local, national, and international businesses, cultural organizations, and event planners. Develop outreach campaigns, draft marketing materials and emails, and support call initiatives to generate new business leads. Manage accurate client and event information in the Kennedy Center’s Customer Relationship Management (CRM) system. Respond to rental inquiries, gather event details, and prepare customized proposals and cost estimates. Oversee planning and logistics for confirmed events, including scheduling, contract preparation, and client communications. Provide on-site event management from setup through conclusion, ensuring flawless execution and client satisfaction. Collaborate with internal teams (production, catering, operations, etc.) to deliver seamless event experiences. Perform administrative and operational duties to ensure efficient team performance and achievement of revenue goals. Other duties as assigned.  Key Qualifications     Bachelor’s degree in Business, Marketing, Hospitality, Arts Management, or related field, or equivalent experience. 3–5 years of experience in sales, business development, event planning, or hospitality management. Proven success in generating new business, cultivating client relationships, and meeting revenue goals. Strong written and verbal communication skills with a client-first approach. Highly organized with the ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with CRM systems preferred. Flexible schedule, with the ability to work evenings and weekends as required by events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Kennedy Center seeks a proactive and results-driven Manager of Campus Rentals and Sales to lead outreach, sales, and execution for private events across the Center’s premier venues. This role combines business development with hands-on event management, offering the opportunity to drive revenue growth while ensuring exceptional client experiences. This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external events across the entire Kennedy Center Campus.  The manager will serve as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs.  The Manager of Campus Rentals is a key member of the Campus Rentals department at the John F. Kennedy Center for the Performing Arts.  Campus Rentals is responsible for the marketing and licensing of theatrical and non-theatrical venues and event spaces for external use.  Campus Rentals Coordinates schedules and executes all external events across the entire Kennedy Center Campus. Key Responsibilities   Lead outreach efforts to promote Kennedy Center venues for private events, meetings, receptions, and conferences. Conduct market research to identify and cultivate prospective clients, including local, national, and international businesses, cultural organizations, and event planners. Develop outreach campaigns, draft marketing materials and emails, and support call initiatives to generate new business leads. Manage accurate client and event information in the Kennedy Center’s Customer Relationship Management (CRM) system. Respond to rental inquiries, gather event details, and prepare customized proposals and cost estimates. Oversee planning and logistics for confirmed events, including scheduling, contract preparation, and client communications. Provide on-site event management from setup through conclusion, ensuring flawless execution and client satisfaction. Collaborate with internal teams (production, catering, operations, etc.) to deliver seamless event experiences. Perform administrative and operational duties to ensure efficient team performance and achievement of revenue goals. Other duties as assigned.  Key Qualifications     Bachelor’s degree in Business, Marketing, Hospitality, Arts Management, or related field, or equivalent experience. 3–5 years of experience in sales, business development, event planning, or hospitality management. Proven success in generating new business, cultivating client relationships, and meeting revenue goals. Strong written and verbal communication skills with a client-first approach. Highly organized with the ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with CRM systems preferred. Flexible schedule, with the ability to work evenings and weekends as required by events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Associate General Counsel
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $160,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Associate General Counsel (IV) position is located in the Office of General Counsel (OGC), Office of the President, Kennedy Center. The purpose of this position is to provide professional legal advice and services to the General Counsel, appropriate Kennedy Center staff, and Kennedy Center departments and affiliates, including the National Symphony Orchestra, the Washington National Opera and VSA on matters that require the utmost confidentiality and urgency. The Associate General Counsel (IV) will report directly to the General Counsel. The OGC handles legal, policy, and regulatory matters for the Kennedy Center and is consulted generally on programming, operational, and organizational matters. The Associate General Counsel will support OGC in fulfilling its responsibilities through a broad range of legal, policy, and administrative activities requiring the application of expert legal knowledge and experience, and regular interaction with the General Counsel, other senior Kennedy Center management team officials, Kennedy Center staff and affiliates. Key Responsibilities LEGAL Independently research, interpret, analyze, and develop expert legal advice, opinions and technical support, either in writing or orally, on a broad range of complex and/or precedential matters relating to federal law as applied to the Kennedy Center’s business. Written deliverables such as legal memoranda, emails, letters, briefs, presentations, etc. must be concise, thorough, propositional, and provide well-reasoned interpretations and recommendations. Provide guidance on a wide range of federal contracting and procurement matters, including application and interpretation of the Federal Acquisition Regulation (FAR). Provide legal and policy guidance regarding federal appropriations and administrative law. Coordinate litigation matters related to the Kennedy Center’s federal activities, respond to subpoenas and document requests, draft and review pleadings, and assist with or represent staff at depositions. Render opinions regarding the applicability of federal law and administrative requirements to Kennedy Center and provide guidance regarding compliance and best practices. Provide guidance on additional federal-related matters, which may include but not be limited to federal employment and labor matters, Federal Tort Claims Act claims and process, ethics, grant and cooperative agreement management. And general administrative law. Stay up-to-date and competent in relevant areas of law relating to federal agency management. POLICY Provides expert guidance for Kennedy Center staff and affiliates on substantive, complex legal and policy issues related to the application of federal law and policy to the range of Kennedy Center’s activities based on in-depth research and consultation/coordination with appropriate staff and outside contacts as needed and with minimal supervision. Serves on internal administrative committees as needed. GENERAL Proactively provides creative and innovative recommendations on administrative and organizational processes associated with the operational efficiency and effectiveness of OGC. Perform other duties as assigned. Key Qualifications     Minimum 5 years as a practicing attorney dealing with legal issues in the areas of Federal contracting and procurement, including extensive knowledge of the FAR, and Federal appropriation law. Strong preference given to applicants with experience in two or more of the following subject matters: Federal Employment & Labor matters and HR policies, Federal Tort Claims Act claims and process, Ethics, Grant and Cooperative Agreement management, including knowledge of 2 CFR Part 200, and general administrative law. Admission to the District of Columbia bar and current membership in good standing. Related legal experience as an attorney with a Federal agency strongly preferred. Related legal experience with a non-profit or performing arts institution preferred. Excellent written and oral communications skills. Excellent legal research and analysis skills. Effectively engage and collaborate with a wide range of stakeholders and Kennedy Center staff/officials, some who are attorneys and many that are not. Advance legal components of transactional matters involving the Kennedy Center by recognizing the legal inflection points in order to develop solutions-oriented recommendations with minimal supervision by the General Counsel. Expeditiously recognize complex and sometimes nuanced legal issues, weigh and evaluate complicated factual information, and utilize both facts and law in developing legal arguments and alternative positions. Analyze complex litigation issues, dispassionately consider legal issues, propose solutions which deal affirmatively with problems presented. Excellent ability to engage with others inside and outside of OGC and collaborate with colleagues. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $160,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Associate General Counsel (IV) position is located in the Office of General Counsel (OGC), Office of the President, Kennedy Center. The purpose of this position is to provide professional legal advice and services to the General Counsel, appropriate Kennedy Center staff, and Kennedy Center departments and affiliates, including the National Symphony Orchestra, the Washington National Opera and VSA on matters that require the utmost confidentiality and urgency. The Associate General Counsel (IV) will report directly to the General Counsel. The OGC handles legal, policy, and regulatory matters for the Kennedy Center and is consulted generally on programming, operational, and organizational matters. The Associate General Counsel will support OGC in fulfilling its responsibilities through a broad range of legal, policy, and administrative activities requiring the application of expert legal knowledge and experience, and regular interaction with the General Counsel, other senior Kennedy Center management team officials, Kennedy Center staff and affiliates. Key Responsibilities LEGAL Independently research, interpret, analyze, and develop expert legal advice, opinions and technical support, either in writing or orally, on a broad range of complex and/or precedential matters relating to federal law as applied to the Kennedy Center’s business. Written deliverables such as legal memoranda, emails, letters, briefs, presentations, etc. must be concise, thorough, propositional, and provide well-reasoned interpretations and recommendations. Provide guidance on a wide range of federal contracting and procurement matters, including application and interpretation of the Federal Acquisition Regulation (FAR). Provide legal and policy guidance regarding federal appropriations and administrative law. Coordinate litigation matters related to the Kennedy Center’s federal activities, respond to subpoenas and document requests, draft and review pleadings, and assist with or represent staff at depositions. Render opinions regarding the applicability of federal law and administrative requirements to Kennedy Center and provide guidance regarding compliance and best practices. Provide guidance on additional federal-related matters, which may include but not be limited to federal employment and labor matters, Federal Tort Claims Act claims and process, ethics, grant and cooperative agreement management. And general administrative law. Stay up-to-date and competent in relevant areas of law relating to federal agency management. POLICY Provides expert guidance for Kennedy Center staff and affiliates on substantive, complex legal and policy issues related to the application of federal law and policy to the range of Kennedy Center’s activities based on in-depth research and consultation/coordination with appropriate staff and outside contacts as needed and with minimal supervision. Serves on internal administrative committees as needed. GENERAL Proactively provides creative and innovative recommendations on administrative and organizational processes associated with the operational efficiency and effectiveness of OGC. Perform other duties as assigned. Key Qualifications     Minimum 5 years as a practicing attorney dealing with legal issues in the areas of Federal contracting and procurement, including extensive knowledge of the FAR, and Federal appropriation law. Strong preference given to applicants with experience in two or more of the following subject matters: Federal Employment & Labor matters and HR policies, Federal Tort Claims Act claims and process, Ethics, Grant and Cooperative Agreement management, including knowledge of 2 CFR Part 200, and general administrative law. Admission to the District of Columbia bar and current membership in good standing. Related legal experience as an attorney with a Federal agency strongly preferred. Related legal experience with a non-profit or performing arts institution preferred. Excellent written and oral communications skills. Excellent legal research and analysis skills. Effectively engage and collaborate with a wide range of stakeholders and Kennedy Center staff/officials, some who are attorneys and many that are not. Advance legal components of transactional matters involving the Kennedy Center by recognizing the legal inflection points in order to develop solutions-oriented recommendations with minimal supervision by the General Counsel. Expeditiously recognize complex and sometimes nuanced legal issues, weigh and evaluate complicated factual information, and utilize both facts and law in developing legal arguments and alternative positions. Analyze complex litigation issues, dispassionately consider legal issues, propose solutions which deal affirmatively with problems presented. Excellent ability to engage with others inside and outside of OGC and collaborate with colleagues. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
The John F. Kennedy Center for Performing Arts
Individual Giving WNO Assistant Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support.  As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  This is an excellent position for professional development.   Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th   anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support.  As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  This is an excellent position for professional development.   Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th   anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Assistant Stewardship Manager, WNO
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution.  Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications   Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution.  Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications   Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Stewardship Manager, WNO
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Southern Methodist University
Director of Residence Life - (RES00000088)
Southern Methodist University Dallas, TX, USA
Salary Range:  Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools:  Dedman College of Humanities and Sciences ,  Cox School of Business ,  Lyle School of Engineering ,  Meadows School of the Arts ,  Simmons School of Education and Human Development ,  Dedman School of Law ,  Perkins School of Theology  and  Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities.   SMU’s relationship with Dallas   – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. Reporting to the dean of residence life and student housing (RLSH), the director of residence life provides leadership in developing and sustaining positive, academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community within a residential commons (i.e. residential colleges) setting. The director leads a team of staff in creating and providing a foundational student experience that promotes belonging, learning, and connection. They directly supervise four full-time associate directors, indirectly supervise 13 full-time Residential Community Directors (RCDs), and over 100 student leaders. All applicants must click  here to apply. Essential Functions: Utilizing the model provided by the Residential Commons, develop, implement and manage residential life programs that promote student learning, personal growth and student development, and which establishes a positive sense of community and intellectual environments in on-campus housing. Continuously assess the program, revising as necessary to meet the prevailing needs of students and the university. Directly supervise -four associate directors. Indirectly supervise 13 full-time RCDs, three graduate assistants, and over 100 resident assistants. Assess the job performance of assigned staff. Develop training programs that reinforce the skills and knowledge needed to effectively meet established goals and objectives. Establish and maintain effective and collaborative working relationships with offices and programs that support and/or augment the goals and objectives of RLSH. Work collaboratively with faculty-in-residence. Work closely with facilities services to maintain the residential buildings. Assist with all departmental processes and work collaboratively with other areas within RLSH to assure proper execution of related administrative procedures by residence life staff. Participate in RLSH long- and short-term planning efforts including development and management of $2.6 million budget. Provide direction during crisis and emergencies, and effectively communicate to stakeholders throughout the process. Provide customer service and interface with parents and students as needed to resolve disputes and concerns. Support RLSH administrative requirements for student records and facilities operations. Perform related duties as assigned or required to meet RLSH and university goals and objectives. Participate in select university and division committee work and liaison assignments.   Qualifications   Education and Experience: A master’s degree and a minimum of seven years full-time residence life or academic engagement experience. Previous live-in experience required. Superior understanding of student development theory and relevant residence life applications. Ability to maintain excellent and collaborative working relationships with related campus programs and with residence life programs. Excellent organizational and planning skills and the ability to manage multiple priorities simultaneously. Ability to manage crisis, and to analyze and address conflict. Ability to interpret student needs and develop effective programmatic responses within the context of university and departmental values, goals, objectives, and strategic plans. Knowledge, Skills and Abilities:  Strategic and creative thinker Experience with residential commons and academic partnerships Experience serving on behavioral intervention and/or care teams Exceptional supervisory experience Advocate for student concerns Collaborative Visionary leadership Deadline to Apply: Applications will be reviewed beginning  October 1, 2025 , and continuing until the position is filled. To apply for this position, please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email  info@spelmanjohnson.com .  Click here to apply EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601,  accessequity@smu.edu . Benefits: SMU offers staff a broad, competitive array of  health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of  wellness programs  to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of  retirement programs  that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of  professional and personal development opportunities , including  tuition benefits .
Full Time
Salary Range:  Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools:  Dedman College of Humanities and Sciences ,  Cox School of Business ,  Lyle School of Engineering ,  Meadows School of the Arts ,  Simmons School of Education and Human Development ,  Dedman School of Law ,  Perkins School of Theology  and  Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities.   SMU’s relationship with Dallas   – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. Reporting to the dean of residence life and student housing (RLSH), the director of residence life provides leadership in developing and sustaining positive, academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community within a residential commons (i.e. residential colleges) setting. The director leads a team of staff in creating and providing a foundational student experience that promotes belonging, learning, and connection. They directly supervise four full-time associate directors, indirectly supervise 13 full-time Residential Community Directors (RCDs), and over 100 student leaders. All applicants must click  here to apply. Essential Functions: Utilizing the model provided by the Residential Commons, develop, implement and manage residential life programs that promote student learning, personal growth and student development, and which establishes a positive sense of community and intellectual environments in on-campus housing. Continuously assess the program, revising as necessary to meet the prevailing needs of students and the university. Directly supervise -four associate directors. Indirectly supervise 13 full-time RCDs, three graduate assistants, and over 100 resident assistants. Assess the job performance of assigned staff. Develop training programs that reinforce the skills and knowledge needed to effectively meet established goals and objectives. Establish and maintain effective and collaborative working relationships with offices and programs that support and/or augment the goals and objectives of RLSH. Work collaboratively with faculty-in-residence. Work closely with facilities services to maintain the residential buildings. Assist with all departmental processes and work collaboratively with other areas within RLSH to assure proper execution of related administrative procedures by residence life staff. Participate in RLSH long- and short-term planning efforts including development and management of $2.6 million budget. Provide direction during crisis and emergencies, and effectively communicate to stakeholders throughout the process. Provide customer service and interface with parents and students as needed to resolve disputes and concerns. Support RLSH administrative requirements for student records and facilities operations. Perform related duties as assigned or required to meet RLSH and university goals and objectives. Participate in select university and division committee work and liaison assignments.   Qualifications   Education and Experience: A master’s degree and a minimum of seven years full-time residence life or academic engagement experience. Previous live-in experience required. Superior understanding of student development theory and relevant residence life applications. Ability to maintain excellent and collaborative working relationships with related campus programs and with residence life programs. Excellent organizational and planning skills and the ability to manage multiple priorities simultaneously. Ability to manage crisis, and to analyze and address conflict. Ability to interpret student needs and develop effective programmatic responses within the context of university and departmental values, goals, objectives, and strategic plans. Knowledge, Skills and Abilities:  Strategic and creative thinker Experience with residential commons and academic partnerships Experience serving on behavioral intervention and/or care teams Exceptional supervisory experience Advocate for student concerns Collaborative Visionary leadership Deadline to Apply: Applications will be reviewed beginning  October 1, 2025 , and continuing until the position is filled. To apply for this position, please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email  info@spelmanjohnson.com .  Click here to apply EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601,  accessequity@smu.edu . Benefits: SMU offers staff a broad, competitive array of  health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of  wellness programs  to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of  retirement programs  that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of  professional and personal development opportunities , including  tuition benefits .

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