The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $44,600 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. In collaboration with the Director of Special Events, Manager of Event Fundraising, and Assistant Manager of Event Fundraising, the Coordinator, Events Fundraising is responsible for administrative and logistical coordination relating to guest management and communications, all of which support our $15M revenue goal for signature events. Key Responsibilities Signature Event Guest Management Manages registration logistics for each signature event, including requesting tables for set up, staff training, and day-of management Manage on-site registration at all signature events, including pre-event logistics and real-time customer service needs. Ensure registration table staff are efficiently trained and that the registration process is a continuously improving system through feedback sessions, technological improvements, etc. Manage and update each event’s guest submissions process and forms. During event lead up, manages guest change process and acts as point of contact for Development team questions relating to guest management. Processes Internal Purchase Orders with the Box Office for signature event tickets, ensuring accurate ticket locations and pricing are captured Manages signature event program book donor listings and collaborates with Development team for review and edits In partnership with the Signature Events Coordinator, manage all printing needs relating to management, including ticket envelopes and dinner place cards Manage tax receipt mailings by coordinating weekly reviews of donor contributions for signature events. Oversee event email inbox communication and ensure timely responses to donor inquiries and RSVPs. Responds to incomplete website orders to close purchase and tracks conversion rate Maintains signature event voicemail boxes and responds to donor inquiries Maintain and continuously evaluate template documents used for events, including fundraising materials, acknowledgement letters, tax receipts, confirmation letters, etc. Benefit and Institutional Event Management Manage all facets of the event process including planning and implementation timelines for small scale benefit/institutional priority events (under 50 guests). Work collaboratively with key stakeholders to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Ensure concepts stay within budget while maximizing the guest experience. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Ensure all event expenses are recorded, paid, and remain within budget guidelines. Teamwork Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Events Fundraising Manager. Other duties as assigned. Key Qualifications College degree or applicable professional experience. Minimum of 1 year of event management or fundraising experience. Experience developing communications timetables and effective messaging strategies to reach fundraising targets. Experienced project manager with a demonstrated track record of delivering high quality results on-time while maintaining a high standard of customer service. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional project management skills. Skilled in developing work plans with tasks and tactics that achieve goals for each event. Willingness and ability to regularly participate in evening and weekend events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $44,600 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. In collaboration with the Director of Special Events, Manager of Event Fundraising, and Assistant Manager of Event Fundraising, the Coordinator, Events Fundraising is responsible for administrative and logistical coordination relating to guest management and communications, all of which support our $15M revenue goal for signature events. Key Responsibilities Signature Event Guest Management Manages registration logistics for each signature event, including requesting tables for set up, staff training, and day-of management Manage on-site registration at all signature events, including pre-event logistics and real-time customer service needs. Ensure registration table staff are efficiently trained and that the registration process is a continuously improving system through feedback sessions, technological improvements, etc. Manage and update each event’s guest submissions process and forms. During event lead up, manages guest change process and acts as point of contact for Development team questions relating to guest management. Processes Internal Purchase Orders with the Box Office for signature event tickets, ensuring accurate ticket locations and pricing are captured Manages signature event program book donor listings and collaborates with Development team for review and edits In partnership with the Signature Events Coordinator, manage all printing needs relating to management, including ticket envelopes and dinner place cards Manage tax receipt mailings by coordinating weekly reviews of donor contributions for signature events. Oversee event email inbox communication and ensure timely responses to donor inquiries and RSVPs. Responds to incomplete website orders to close purchase and tracks conversion rate Maintains signature event voicemail boxes and responds to donor inquiries Maintain and continuously evaluate template documents used for events, including fundraising materials, acknowledgement letters, tax receipts, confirmation letters, etc. Benefit and Institutional Event Management Manage all facets of the event process including planning and implementation timelines for small scale benefit/institutional priority events (under 50 guests). Work collaboratively with key stakeholders to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Ensure concepts stay within budget while maximizing the guest experience. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Ensure all event expenses are recorded, paid, and remain within budget guidelines. Teamwork Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Events Fundraising Manager. Other duties as assigned. Key Qualifications College degree or applicable professional experience. Minimum of 1 year of event management or fundraising experience. Experience developing communications timetables and effective messaging strategies to reach fundraising targets. Experienced project manager with a demonstrated track record of delivering high quality results on-time while maintaining a high standard of customer service. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional project management skills. Skilled in developing work plans with tasks and tactics that achieve goals for each event. Willingness and ability to regularly participate in evening and weekend events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. Manage all facets of the event process including planning and implementation timelines for medium to large events (100-2,000+ guests), as well as oversees calendar and budget management. The Manager supervises and trains staff, and works in collaboration with the Director of Special Events to foster a creative and supportive team. The Manager must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center. This highly collaborative individual is able to prioritize assignments and work under significant pressure. This person must have the ability to multi-task, independently plan and organize activities to prioritize daily workloads and projects, and meet deadlines. Unfailing attention to detail is critical. Sensitivity to potential difficult situations, ability to communicate and problem solve with a positive attitude is extremely important. Willingness to develop and implement new methods for improving effectiveness and efficiency in the event planning and logistics process is extremely important. Key Responsibilities Event Management Serve as Special Events project manager for Kennedy Center signature and legacy events including but not limited to Kennedy Center Honors, Mark Twain Prize, WNO Gala, NSO Gala, Fireworks on the Fourth and Legacy Luncheon. Manage audio visual production, catering and event design for signature events and oversee these facets for all ancillary events. Present all options to development leadership, event chairs and corporate presenting sponsors for decision making Collaborate with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends Coordinate signature event scheduling and space calendaring through Artsvision, under the supervision of the Director of Special Events Create and manage the Master Schedule for signature events outlining the team’s plan for the weeks leading up to the event Oversee Printed Materials schedule for Signature events with Coordinator Oversee Staffing schedule for Signature events with Coordinator Work collaboratively with key Kennedy Center stakeholders including Campus Planning, on all event logistics for each signature event to identify event format, capacity, location, guest access and movement, accessibility requirements, usher and security requirements, and any housekeeping or facilities requests Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management Lead the dinner seating process and support the performance seating process for signature events Provide clear communication and guidance to the Development team on event timelines, details, and guest experience Work collaboratively with Artistic Programming teams to coordinate VIP guest movement and full run of show Support Benefit/Leadership events when needed; manage all facets of the event process from ideation to execution and management on-site Budgeting Work with Development, Marketing, and Artistic Programming to create a budget for each event that aligns with the Center’s strategic plan Manage overall expense budgets for all signature events inclusive of ancillary events Provide progress reports and expense projections to appropriate development leadership Manage all post-event financial reconciliation and ensure all invoices are submitted in a timely manner Teamwork Supervises one Assistant Manager and one Coordinator within the Signature Events Pod Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 5 years’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 3 years’ experience in staff management. College degree or applicable professional experience. Excellent project management skills Work independently and in a collaborative team environment with ease. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Have flexibility for extended hours, including nights and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information Less than 15% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. Manage all facets of the event process including planning and implementation timelines for medium to large events (100-2,000+ guests), as well as oversees calendar and budget management. The Manager supervises and trains staff, and works in collaboration with the Director of Special Events to foster a creative and supportive team. The Manager must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center. This highly collaborative individual is able to prioritize assignments and work under significant pressure. This person must have the ability to multi-task, independently plan and organize activities to prioritize daily workloads and projects, and meet deadlines. Unfailing attention to detail is critical. Sensitivity to potential difficult situations, ability to communicate and problem solve with a positive attitude is extremely important. Willingness to develop and implement new methods for improving effectiveness and efficiency in the event planning and logistics process is extremely important. Key Responsibilities Event Management Serve as Special Events project manager for Kennedy Center signature and legacy events including but not limited to Kennedy Center Honors, Mark Twain Prize, WNO Gala, NSO Gala, Fireworks on the Fourth and Legacy Luncheon. Manage audio visual production, catering and event design for signature events and oversee these facets for all ancillary events. Present all options to development leadership, event chairs and corporate presenting sponsors for decision making Collaborate with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends Coordinate signature event scheduling and space calendaring through Artsvision, under the supervision of the Director of Special Events Create and manage the Master Schedule for signature events outlining the team’s plan for the weeks leading up to the event Oversee Printed Materials schedule for Signature events with Coordinator Oversee Staffing schedule for Signature events with Coordinator Work collaboratively with key Kennedy Center stakeholders including Campus Planning, on all event logistics for each signature event to identify event format, capacity, location, guest access and movement, accessibility requirements, usher and security requirements, and any housekeeping or facilities requests Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management Lead the dinner seating process and support the performance seating process for signature events Provide clear communication and guidance to the Development team on event timelines, details, and guest experience Work collaboratively with Artistic Programming teams to coordinate VIP guest movement and full run of show Support Benefit/Leadership events when needed; manage all facets of the event process from ideation to execution and management on-site Budgeting Work with Development, Marketing, and Artistic Programming to create a budget for each event that aligns with the Center’s strategic plan Manage overall expense budgets for all signature events inclusive of ancillary events Provide progress reports and expense projections to appropriate development leadership Manage all post-event financial reconciliation and ensure all invoices are submitted in a timely manner Teamwork Supervises one Assistant Manager and one Coordinator within the Signature Events Pod Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 5 years’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 3 years’ experience in staff management. College degree or applicable professional experience. Excellent project management skills Work independently and in a collaborative team environment with ease. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Have flexibility for extended hours, including nights and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information Less than 15% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,200 - $68,800, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description In collaboration with the Director of Special Events, Manager of Event Fundraising, and Manager of Signature Events, the Assistant Manager of Event Fundraising is responsible for guest management, VIP direct communications and stewardship, inventory management, and the patron-facing communication strategy, all of which support our $15M revenue goal for signature events. The successful candidate must have exceptional communication and customer service abilities and feel confident under significant pressure. The Assistant Manager should exhibit exemplary leadership and project management skills, as they will train Special Events Interns, Assistants, and Development Staff in various tasks. They must exercise discretion in order to prioritize assignments as many projects are time sensitive, have concurrent deadlines, and directly impact the Kennedy Center’s donor base. Therefore, the successful candidate is also highly organized and able to meet all stated deadlines. Unfailing attention to detail, sensitivity to potential difficult situations, and ability to communicate and problem solve with a positive attitude is extremely important. Key Responsibilities Guest Management: Manage all administrative aspects of event management system (Elevated Events) for signature events, including guest attendance and guest name tracking, invitation list promotion, and inventory management. Manage signature event performance seating and review process, and ensure all ticketing and seating is recorded in line with institutional standards. In conjunction with the Director of Special Events and the Manager of Event Fundraising, work collaboratively with the Box Office by managing Development’s ticket holds, submitting IPOs, and releasing tickets back to the Box Office for public sale as necessary Manage on-site registration at all signature events, including real-time customer service needs. Oversee registration table staff are efficiently trained and that the registration process is a continuously improving system through feedback sessions, technological improvements, etc. Serve as Special Events liaison for the Office of the President, Government Relations, Programming, and PR to ensure each department’s guests are tracked appropriately in the event system, and ensure departments have all of the pre-arrival communication to provide to their guests. Train Special Events coordinators and interns on all administrative tasks related to Special Events guest management processes, including registration preparation, invitation mailings, and tax letters. Complete post-event documentation of non-revenue (comp) guests, including seating locations, and goods and services documentation of all paid guests to Finance for event closeout. Communications : Collaborate with Development Systems and IT to establish best processes for collecting and tracking guest information and donor contributions using Tessitura CRM. Work in partnership with the Communications team and Manager of Event Fundraising to draft compelling copy for solicitation materials, website assets, email communications, and print materials, including program books. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. In partnership with the Events Fundraising Manager, develop a comprehensive communication calendar for each signature event. Collaborate with the Communications team to adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Provide accurate email and mailing lists for communication in alignment with the calendar. Budgeting : Support the Director of Special Events in the creation of YOY budgets for signature events. Collaborate with Manager, Events Fundraising to capture potential revenue increases and Manager, Signature Events to outline expense projections. Ensure all event expenses are recorded, paid, and remain within budget guidelines. Benefit and Institutional Event Management: Manage all facets of the event process including planning and implementation timelines for small scale benefit/institutional priority events (under 100 guests). Work collaboratively with key stakeholders to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Ensure concepts stay within budget while maximizing the guest experience. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Teamwork : Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 years’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. College degree or applicable professional experience. Excellent project management skills Work independently and in a collaborative team environment with ease. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Have flexibility for extended hours, including nights and weekends. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management skills. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects Willingness and ability to regularly participate in evening and weekend events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information The noise level in the work environment is minimal except during events when it can be quite high. Travel up to 5% may be required for off-site events (atypical).
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,200 - $68,800, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description In collaboration with the Director of Special Events, Manager of Event Fundraising, and Manager of Signature Events, the Assistant Manager of Event Fundraising is responsible for guest management, VIP direct communications and stewardship, inventory management, and the patron-facing communication strategy, all of which support our $15M revenue goal for signature events. The successful candidate must have exceptional communication and customer service abilities and feel confident under significant pressure. The Assistant Manager should exhibit exemplary leadership and project management skills, as they will train Special Events Interns, Assistants, and Development Staff in various tasks. They must exercise discretion in order to prioritize assignments as many projects are time sensitive, have concurrent deadlines, and directly impact the Kennedy Center’s donor base. Therefore, the successful candidate is also highly organized and able to meet all stated deadlines. Unfailing attention to detail, sensitivity to potential difficult situations, and ability to communicate and problem solve with a positive attitude is extremely important. Key Responsibilities Guest Management: Manage all administrative aspects of event management system (Elevated Events) for signature events, including guest attendance and guest name tracking, invitation list promotion, and inventory management. Manage signature event performance seating and review process, and ensure all ticketing and seating is recorded in line with institutional standards. In conjunction with the Director of Special Events and the Manager of Event Fundraising, work collaboratively with the Box Office by managing Development’s ticket holds, submitting IPOs, and releasing tickets back to the Box Office for public sale as necessary Manage on-site registration at all signature events, including real-time customer service needs. Oversee registration table staff are efficiently trained and that the registration process is a continuously improving system through feedback sessions, technological improvements, etc. Serve as Special Events liaison for the Office of the President, Government Relations, Programming, and PR to ensure each department’s guests are tracked appropriately in the event system, and ensure departments have all of the pre-arrival communication to provide to their guests. Train Special Events coordinators and interns on all administrative tasks related to Special Events guest management processes, including registration preparation, invitation mailings, and tax letters. Complete post-event documentation of non-revenue (comp) guests, including seating locations, and goods and services documentation of all paid guests to Finance for event closeout. Communications : Collaborate with Development Systems and IT to establish best processes for collecting and tracking guest information and donor contributions using Tessitura CRM. Work in partnership with the Communications team and Manager of Event Fundraising to draft compelling copy for solicitation materials, website assets, email communications, and print materials, including program books. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. In partnership with the Events Fundraising Manager, develop a comprehensive communication calendar for each signature event. Collaborate with the Communications team to adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Provide accurate email and mailing lists for communication in alignment with the calendar. Budgeting : Support the Director of Special Events in the creation of YOY budgets for signature events. Collaborate with Manager, Events Fundraising to capture potential revenue increases and Manager, Signature Events to outline expense projections. Ensure all event expenses are recorded, paid, and remain within budget guidelines. Benefit and Institutional Event Management: Manage all facets of the event process including planning and implementation timelines for small scale benefit/institutional priority events (under 100 guests). Work collaboratively with key stakeholders to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Ensure concepts stay within budget while maximizing the guest experience. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Teamwork : Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 years’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. College degree or applicable professional experience. Excellent project management skills Work independently and in a collaborative team environment with ease. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Have flexibility for extended hours, including nights and weekends. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management skills. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects Willingness and ability to regularly participate in evening and weekend events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information The noise level in the work environment is minimal except during events when it can be quite high. Travel up to 5% may be required for off-site events (atypical).
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Assistant Manager, the Special Events Coordinator is responsible for administrative and logistical coordination relating to management and execution of donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. The successful candidate must have exceptional communication and customer service abilities and feel confident under significant pressure. The Coordinator should exhibit exemplary project management skills. They must exercise discretion in order to prioritize assignments as many projects are time sensitive, have concurrent deadlines, and directly impact the Kennedy Center’s donor base. Therefore, the successful candidate is also highly organized and able to meet all stated deadlines. Unfailing attention to detail, sensitivity to potential difficult situations, and ability to communicate and problem solve with a positive attitude is extremely important. Principal Functions of the Job Leadership Event Support Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator Manage all logistics requests, including gathering all vendor details from the leadership events Manager and Assistant Manager, creating and distributing logistics briefings, and managing day-of logistics questions from various departments across the organization. Manage printed materials for leadership events, including creating deadlines, submitting requests, and project managing the delivery (envelopes, menus, all other printed needs) Create staffing signups for leadership events and manage the staff on-site, answering staff questions. Support the Assistant Manager in all aspects of guest management, including RSVP tracking, assisting with dinner seating, and printing dinner place cards. Fully support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. Donor Benefit Events Event Management Manage all facets of the event process including planning and implementation timelines for small to medium scale benefit events (under 150 guests) Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Assistant Manager Comms teams, develop a comprehensive communication calendar for each benefit event. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Establish invite email lists and maintain accurate guest lists for follow-up communication. Coordinate registration procedures, track RSVPs and process event payments. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Additional: Other duties as assigned. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner. Adheres to all employer policies and procedures. Education/Experience Minimum 1.5 years' experience in event management Minimum 1-year high-level customer service or donor-facing experience College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura or CRM database strongly preferred. Minimum Skills and/or Knowledge Required Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Work independently and in a collaborative team environment with ease. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Willingness and ability to regularly participate in evening and weekend events.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Assistant Manager, the Special Events Coordinator is responsible for administrative and logistical coordination relating to management and execution of donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. The successful candidate must have exceptional communication and customer service abilities and feel confident under significant pressure. The Coordinator should exhibit exemplary project management skills. They must exercise discretion in order to prioritize assignments as many projects are time sensitive, have concurrent deadlines, and directly impact the Kennedy Center’s donor base. Therefore, the successful candidate is also highly organized and able to meet all stated deadlines. Unfailing attention to detail, sensitivity to potential difficult situations, and ability to communicate and problem solve with a positive attitude is extremely important. Principal Functions of the Job Leadership Event Support Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator Manage all logistics requests, including gathering all vendor details from the leadership events Manager and Assistant Manager, creating and distributing logistics briefings, and managing day-of logistics questions from various departments across the organization. Manage printed materials for leadership events, including creating deadlines, submitting requests, and project managing the delivery (envelopes, menus, all other printed needs) Create staffing signups for leadership events and manage the staff on-site, answering staff questions. Support the Assistant Manager in all aspects of guest management, including RSVP tracking, assisting with dinner seating, and printing dinner place cards. Fully support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. Donor Benefit Events Event Management Manage all facets of the event process including planning and implementation timelines for small to medium scale benefit events (under 150 guests) Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Assistant Manager Comms teams, develop a comprehensive communication calendar for each benefit event. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Establish invite email lists and maintain accurate guest lists for follow-up communication. Coordinate registration procedures, track RSVPs and process event payments. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Additional: Other duties as assigned. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner. Adheres to all employer policies and procedures. Education/Experience Minimum 1.5 years' experience in event management Minimum 1-year high-level customer service or donor-facing experience College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura or CRM database strongly preferred. Minimum Skills and/or Knowledge Required Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Work independently and in a collaborative team environment with ease. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Willingness and ability to regularly participate in evening and weekend events.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Assistant Manager, Individual Giving assists the Director of Individual Giving and collaborates with the entire Circles team in the planning, coordination, and execution of the Circles Program ($1,800-$49,999 annual gifts), a nearly $5 million program for the Kennedy Center. This position holds a donor portfolio of mid-level donors and prospects, ensures the implementation of cultivation and benefit events, supports accurate revenue and expense budget projections, and is the lead coordinator of Circles Board meetings. The incumbent serves as a development liaison and assists with and manages other special initiatives and events as necessary. This position generates work for one Circles Assistant and collaborates with the Circles Program manager, all reporting to the Director of Individual Giving. The Assistant Manager must be able to exercise discretion, effectively prioritize their time for both short- and long-term project management, maintain database records for effective fundraising success, and develop and grow personal relationships with a range of Circles members. An eagerness to communicate and problem solve with a positive attitude and creativity is essential. Key Responsibilities Portfolio and Campaign Management: manage a portfolio of Circles donors in collaboration with the Circles team and an external consulting firm, including cultivation, acquisition campaigns, annual solicitations, and acknowledgments. Proactively steward and be responsive to a portfolio of active and prospective Circles donors via phone, email, in-person visits, performances, and events Strategically cultivate donors for new and upgraded giving by identifying and qualifying prospects, and creating personalized gift solicitations Work with our external partner and internal teams on various campaign strategies, including materials development, data analysis, and review for acquisition appeals and renewal efforts Collaborate with the Director and Circles Manager on key inputs to revenue and budgetary considerations, such as financial expenses and reporting Coordinate communications across teams for donors giving Circles-level gifts who are also major and/or leadership gifts donors for the Kennedy Center Ensure prompt and appropriate donor stewardship by overseeing administrative tasks with the support of the Circles assistant as well as working with the Prospect Development, Intelligence and Analytics and Finance teams on gift processing, database extraction, acknowledgments, tax receipts, etc. Donor Engagement: work closely with the events team and other internal teams to plan and execute cultivation events and donor benefits. Work collaboratively with the entire Circles teams and when appropriate, other stewardship teams across Kennedy Center, NSO, and WNO major and leadership gifts teams to manage logistics of benefit events and cultivation opportunities, such as guest lists, invitations, catering, budgets, seating, and other items Manage requests for donors and prospects for Kennedy Center signature events, such as Honors, Mark Twain Prize, Fireworks on the Fourth, and NSO and WNO Galas Attend onsite and offsite events, greet donors in the Circles lounges, work with lounge staff to enhance Circles member experiences, and proactively engage donors creatively Coordinate all aspects of the Kennedy Center Circles Board (approx. 35 members) including: Drafting and editing written materials (solicitations, acknowledgments, notes, research briefings, proposals, etc.) in collaboration with the Director and the Communications team Accurately tracking progress, ensuring completion of leadership responsibilities from the Board and working with the Circles Manager to coordinate solicitation and Board stewardship Producing and managing three meetings per year, including catering, agendas, meeting materials, production requirements, and guest speakers Managing fundraising efforts and initiatives led by Board Members Planning and executing cultivation events throughout the year, working closely with Special Events and other development staff Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of two to four years development or related experience required. Working knowledge of the performing arts is preferred. Experience with Tessitura or nonprofit experience with a CRM database is preferred. Candidate must be local or willing to relocate to the DMV area. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. Travel up to 5% may be required. Flexible remote work options are available with some onsite work required.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Assistant Manager, Individual Giving assists the Director of Individual Giving and collaborates with the entire Circles team in the planning, coordination, and execution of the Circles Program ($1,800-$49,999 annual gifts), a nearly $5 million program for the Kennedy Center. This position holds a donor portfolio of mid-level donors and prospects, ensures the implementation of cultivation and benefit events, supports accurate revenue and expense budget projections, and is the lead coordinator of Circles Board meetings. The incumbent serves as a development liaison and assists with and manages other special initiatives and events as necessary. This position generates work for one Circles Assistant and collaborates with the Circles Program manager, all reporting to the Director of Individual Giving. The Assistant Manager must be able to exercise discretion, effectively prioritize their time for both short- and long-term project management, maintain database records for effective fundraising success, and develop and grow personal relationships with a range of Circles members. An eagerness to communicate and problem solve with a positive attitude and creativity is essential. Key Responsibilities Portfolio and Campaign Management: manage a portfolio of Circles donors in collaboration with the Circles team and an external consulting firm, including cultivation, acquisition campaigns, annual solicitations, and acknowledgments. Proactively steward and be responsive to a portfolio of active and prospective Circles donors via phone, email, in-person visits, performances, and events Strategically cultivate donors for new and upgraded giving by identifying and qualifying prospects, and creating personalized gift solicitations Work with our external partner and internal teams on various campaign strategies, including materials development, data analysis, and review for acquisition appeals and renewal efforts Collaborate with the Director and Circles Manager on key inputs to revenue and budgetary considerations, such as financial expenses and reporting Coordinate communications across teams for donors giving Circles-level gifts who are also major and/or leadership gifts donors for the Kennedy Center Ensure prompt and appropriate donor stewardship by overseeing administrative tasks with the support of the Circles assistant as well as working with the Prospect Development, Intelligence and Analytics and Finance teams on gift processing, database extraction, acknowledgments, tax receipts, etc. Donor Engagement: work closely with the events team and other internal teams to plan and execute cultivation events and donor benefits. Work collaboratively with the entire Circles teams and when appropriate, other stewardship teams across Kennedy Center, NSO, and WNO major and leadership gifts teams to manage logistics of benefit events and cultivation opportunities, such as guest lists, invitations, catering, budgets, seating, and other items Manage requests for donors and prospects for Kennedy Center signature events, such as Honors, Mark Twain Prize, Fireworks on the Fourth, and NSO and WNO Galas Attend onsite and offsite events, greet donors in the Circles lounges, work with lounge staff to enhance Circles member experiences, and proactively engage donors creatively Coordinate all aspects of the Kennedy Center Circles Board (approx. 35 members) including: Drafting and editing written materials (solicitations, acknowledgments, notes, research briefings, proposals, etc.) in collaboration with the Director and the Communications team Accurately tracking progress, ensuring completion of leadership responsibilities from the Board and working with the Circles Manager to coordinate solicitation and Board stewardship Producing and managing three meetings per year, including catering, agendas, meeting materials, production requirements, and guest speakers Managing fundraising efforts and initiatives led by Board Members Planning and executing cultivation events throughout the year, working closely with Special Events and other development staff Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of two to four years development or related experience required. Working knowledge of the performing arts is preferred. Experience with Tessitura or nonprofit experience with a CRM database is preferred. Candidate must be local or willing to relocate to the DMV area. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. Travel up to 5% may be required. Flexible remote work options are available with some onsite work required.
The John F. Kennedy Center for Performing Arts
Washington DC
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Assistant Manager, NSO Individual Giving, assists the Director of NSO Operations and Stewardship in the management and long-term development of the NSO National Trustees (donors $15,000+) and designated, programmatic giving campaigns, including research, cultivation, acquisition, stewardship, and ongoing maintenance for both restricted and unrestricted contributions. This position holds a donor portfolio comprising NSO National Trustees and other mid- and major gifts donors and prospects supporting specific program areas. Additionally, this position ensures the implementation of engagement activities around programmatic activity and maintains accurate revenue and expense budget projections. The incumbent serves as a development liaison and assists with and manages other special initiatives and events as necessary. This position generates work for at least one Development Assistant, all reporting to the Director of NSO Operations and Stewardship. The Assistant Manager must be able to exercise discretion, effectively prioritize their time for both short- and long-term project management, maintain database records for effective fundraising success, and develop and grow personal relationships with a range of NSO contributors. An eagerness to communicate and problem solve with a positive attitude and creativity is essential. Key Responsibilities Fundraising Portfolio - Manage a portfolio of donors for the National Trustees campaign, programmatic/designated funding areas, and major fundraising events: Steward a portfolio of active and prospective NSO donors via direct contact through phone, email, in-person visits/events, and off-site events and travel Qualify, and strategically cultivate donors for new, renewing, and upgraded giving by assessing research briefings, custom cultivation and solicitation strategies, solicitations and proposals, and soliciting gifts personally Ensure prompt and appropriate donor stewardship by overseeing correct gift entry, acknowledgments, tax receipts, database updates, involvement of NSO leadership, recognition/crediting, event and engagement invitations, benefits fulfillment, and overall portfolio moves management tracking Work directly with the Prospect Development, Intelligence and Analytics and Special Events teams to identify potential upgrade and new National Trustees, programmatic funders, and major fundraising event sponsors Campaign Strategy & Management - Support the Director of NSO Operations and Stewardship and Chief Development Officer in all aspects of implementing NSO individual giving campaign strategy: Develop solicitation materials such as one-pagers, proposals, presentations, and brochures in support of the National Trustees and programmatic funding campaigns, including the Amici di Gianandrea and Noseda Era Fund Develop campaign strategy and work cross-departmentally to activate plans for one-time and ongoing designated and programmatic funding opportunities and appeals Oversee the financial tracking and performance monitoring of the NSO National Trustees and specific programmatic funding campaigns, including reporting progress to the Director of NSO Operations and Stewardship and Chief Development Officer on a regular basis and recommending strategy and projection adjustments Serve as primary contact and liaison for individual donor programmatic crediting and recognition Responsible for all Development budget reporting to senior leadership and Board of Directors, and assist with projection changes as needed Donor Engagement, Travel, and Meetings - Support the Director of NSO Operations and Stewardship, Special Events, and broader NSO development teams in implementing NSO donor engagement and travel strategy: Proactively engage portfolio donors through formal and informal (i.e. attending rehearsals, meeting in lounges pre-concert, arranging meals and meetings with Development staff and/or NSO staff and artists) engagement opportunities throughout the season and in support of individual moves management strategies and fundraising goals Plan and develop/coordinate content, including talking points, meeting booklets, and presentations, for three annual NSO National Trustees business meetings Assist in conceiving and designing thoughtful and strategic donor engagement opportunities including small cultivation events, large-scale donor benefit events, and national and international travel opportunities connected to specific programs and National Trustees meeting schedules Serve as primary liaison and coordinator within broader NSO development team to leverage NSO programming for strategic donor engagement Personally staff on-site and off-site NSO and Kennedy Center events, both locally and nationally, in support of donor and prospect cultivation and solicitation strategies Other duties as assigned. Key Qualifications Bachelor’s degree required 2-4 years development or related experience required Working knowledge of the performing arts is preferred, specifically classical music Superior organizational, written, and verbal communications and interpersonal skills Careful attention to detail Proven organization and prioritization skills Ability to exercise discretion and tact with staff and donors Ability and confidence to work without close supervision Ability to delegate, multitask, and manage projects with varying timelines Experience with Tessitura is ideal
Full Time Regular
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Assistant Manager, NSO Individual Giving, assists the Director of NSO Operations and Stewardship in the management and long-term development of the NSO National Trustees (donors $15,000+) and designated, programmatic giving campaigns, including research, cultivation, acquisition, stewardship, and ongoing maintenance for both restricted and unrestricted contributions. This position holds a donor portfolio comprising NSO National Trustees and other mid- and major gifts donors and prospects supporting specific program areas. Additionally, this position ensures the implementation of engagement activities around programmatic activity and maintains accurate revenue and expense budget projections. The incumbent serves as a development liaison and assists with and manages other special initiatives and events as necessary. This position generates work for at least one Development Assistant, all reporting to the Director of NSO Operations and Stewardship. The Assistant Manager must be able to exercise discretion, effectively prioritize their time for both short- and long-term project management, maintain database records for effective fundraising success, and develop and grow personal relationships with a range of NSO contributors. An eagerness to communicate and problem solve with a positive attitude and creativity is essential. Key Responsibilities Fundraising Portfolio - Manage a portfolio of donors for the National Trustees campaign, programmatic/designated funding areas, and major fundraising events: Steward a portfolio of active and prospective NSO donors via direct contact through phone, email, in-person visits/events, and off-site events and travel Qualify, and strategically cultivate donors for new, renewing, and upgraded giving by assessing research briefings, custom cultivation and solicitation strategies, solicitations and proposals, and soliciting gifts personally Ensure prompt and appropriate donor stewardship by overseeing correct gift entry, acknowledgments, tax receipts, database updates, involvement of NSO leadership, recognition/crediting, event and engagement invitations, benefits fulfillment, and overall portfolio moves management tracking Work directly with the Prospect Development, Intelligence and Analytics and Special Events teams to identify potential upgrade and new National Trustees, programmatic funders, and major fundraising event sponsors Campaign Strategy & Management - Support the Director of NSO Operations and Stewardship and Chief Development Officer in all aspects of implementing NSO individual giving campaign strategy: Develop solicitation materials such as one-pagers, proposals, presentations, and brochures in support of the National Trustees and programmatic funding campaigns, including the Amici di Gianandrea and Noseda Era Fund Develop campaign strategy and work cross-departmentally to activate plans for one-time and ongoing designated and programmatic funding opportunities and appeals Oversee the financial tracking and performance monitoring of the NSO National Trustees and specific programmatic funding campaigns, including reporting progress to the Director of NSO Operations and Stewardship and Chief Development Officer on a regular basis and recommending strategy and projection adjustments Serve as primary contact and liaison for individual donor programmatic crediting and recognition Responsible for all Development budget reporting to senior leadership and Board of Directors, and assist with projection changes as needed Donor Engagement, Travel, and Meetings - Support the Director of NSO Operations and Stewardship, Special Events, and broader NSO development teams in implementing NSO donor engagement and travel strategy: Proactively engage portfolio donors through formal and informal (i.e. attending rehearsals, meeting in lounges pre-concert, arranging meals and meetings with Development staff and/or NSO staff and artists) engagement opportunities throughout the season and in support of individual moves management strategies and fundraising goals Plan and develop/coordinate content, including talking points, meeting booklets, and presentations, for three annual NSO National Trustees business meetings Assist in conceiving and designing thoughtful and strategic donor engagement opportunities including small cultivation events, large-scale donor benefit events, and national and international travel opportunities connected to specific programs and National Trustees meeting schedules Serve as primary liaison and coordinator within broader NSO development team to leverage NSO programming for strategic donor engagement Personally staff on-site and off-site NSO and Kennedy Center events, both locally and nationally, in support of donor and prospect cultivation and solicitation strategies Other duties as assigned. Key Qualifications Bachelor’s degree required 2-4 years development or related experience required Working knowledge of the performing arts is preferred, specifically classical music Superior organizational, written, and verbal communications and interpersonal skills Careful attention to detail Proven organization and prioritization skills Ability to exercise discretion and tact with staff and donors Ability and confidence to work without close supervision Ability to delegate, multitask, and manage projects with varying timelines Experience with Tessitura is ideal
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Operations Coordinator, WNO plays an important role in ensuring the WNO Development team’s day-to-day operations are conducted in a streamlined and efficient manner, while also assisting in the success and growth of the team’s annual fundraising goals. This position works closely with the Manager of Stewardship to help organize and execute the daily administrative and fundraising activities for WNO. This role will be responsible for improving and managing team processes and workflows, help with event management and donor stewardship, and will be the administrative lead for the overall team. Key Responsibilities Development Operations Submit all gift entry paperwork on behalf of the WNO Devo team Collaborate with frontline fundraising team in the drafting and mailing of donor acknowledgment letters. Manage processes such as donor ticket tracking, performance seat book list pulls, and coordinating special event reservations cross departmentally throughout the season. Provide donor facing assistance to the Chief Development Officer and Director of Individual Giving and Operations, through both written and verbal communication Work as the WNO Development team’s database manager (Tessitura) Lead database cleanup effort Work with the Center’s Prospect Development, Intelligence and Analytics team to implement current data standards for the WNO Development Team Build donor and event lists through Tessitura lists and extractions module. Administrative Duties Ensure purchase orders, requisitions and reimbursements relevant to the WNO Development team are completed in a timely manner. Lead team-wide office supply orders and WNO material purchases Manage calendar requests and assist in the scheduling of meetings with internal and external constituents Coordinate agenda and serve as lead notetaker for all WNO Development team meetings Event Management Assist the stewardship team with event RSVP tracking and database reconciliation. Serve as team lead for several small events include the Technical Rehearsals, Circles Costume Shop Tour, and Backstage Tours Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. Minimum 2-3 years development, administrative or related experience required. Working knowledge of the performing arts is preferred. Superior organizational, written, and verbal communication and interpersonal skills. Knowledge of and experience with office administrative processes, donor research tools and donor database systems. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel. A clear understanding of the Kennedy Center mission, and an understanding of the ways in which a fundraising operation works within a large and complex institution. Experience with Tessitura is ideal. Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, diversity, and teamwork. Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights and weekends) can be expected from time to time The noise level in the work environment is low, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position is eligible for remote working arrangements.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Operations Coordinator, WNO plays an important role in ensuring the WNO Development team’s day-to-day operations are conducted in a streamlined and efficient manner, while also assisting in the success and growth of the team’s annual fundraising goals. This position works closely with the Manager of Stewardship to help organize and execute the daily administrative and fundraising activities for WNO. This role will be responsible for improving and managing team processes and workflows, help with event management and donor stewardship, and will be the administrative lead for the overall team. Key Responsibilities Development Operations Submit all gift entry paperwork on behalf of the WNO Devo team Collaborate with frontline fundraising team in the drafting and mailing of donor acknowledgment letters. Manage processes such as donor ticket tracking, performance seat book list pulls, and coordinating special event reservations cross departmentally throughout the season. Provide donor facing assistance to the Chief Development Officer and Director of Individual Giving and Operations, through both written and verbal communication Work as the WNO Development team’s database manager (Tessitura) Lead database cleanup effort Work with the Center’s Prospect Development, Intelligence and Analytics team to implement current data standards for the WNO Development Team Build donor and event lists through Tessitura lists and extractions module. Administrative Duties Ensure purchase orders, requisitions and reimbursements relevant to the WNO Development team are completed in a timely manner. Lead team-wide office supply orders and WNO material purchases Manage calendar requests and assist in the scheduling of meetings with internal and external constituents Coordinate agenda and serve as lead notetaker for all WNO Development team meetings Event Management Assist the stewardship team with event RSVP tracking and database reconciliation. Serve as team lead for several small events include the Technical Rehearsals, Circles Costume Shop Tour, and Backstage Tours Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. Minimum 2-3 years development, administrative or related experience required. Working knowledge of the performing arts is preferred. Superior organizational, written, and verbal communication and interpersonal skills. Knowledge of and experience with office administrative processes, donor research tools and donor database systems. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel. A clear understanding of the Kennedy Center mission, and an understanding of the ways in which a fundraising operation works within a large and complex institution. Experience with Tessitura is ideal. Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, diversity, and teamwork. Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights and weekends) can be expected from time to time The noise level in the work environment is low, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position is eligible for remote working arrangements.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. In collaboration with the Director of Special Events, Special Events Manager, and Special Events Assistant Manager, the Special Events Coordinator is responsible for administrative and logistical coordination relating to management and execution of signature events, all of which support our $15M revenue goal for signature events, as well as donor benefit events. Key Responsibilities Event Management: Project manage and execute Gala ancillary events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator Manage all logistics requests, including gathering all vendor details from the Signature Events Manager and Assistant Manager, creating and distributing logistics briefings, and managing day-of logistics questions from various departments across the organization. Manage Printed Materials for Signature events, including creating deadlines, submitting requests, and project managing the delivery (envelopes, menus, all other printed needs) Manage Development staffing for signature events including creating staffing sign ups and managing the staff on-site, answering staff questions. In partnership with the Events Fundraising Coordinator, manage all printing needs relating to guest management, including ticket envelopes and dinner place cards. Donor Benefit Events: Manage all facets of the event process including planning and implementation timelines for small to medium scale benefit events (under 150 guests) Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management: Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Establish invite email lists and maintain accurate guest lists for follow-up communication. Coordinate registration procedures, track RSVPs and process event payments. In partnership with DEVO & Comms teams, develop a comprehensive communication calendar for each benefit event. Collaborate with the Communications team to adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner, and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 1 year experience in event management Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Willingness and ability to regularly participate in evening and weekend events Candidate must be local or willing to relocate to the DMV area. Additional Information This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. In collaboration with the Director of Special Events, Special Events Manager, and Special Events Assistant Manager, the Special Events Coordinator is responsible for administrative and logistical coordination relating to management and execution of signature events, all of which support our $15M revenue goal for signature events, as well as donor benefit events. Key Responsibilities Event Management: Project manage and execute Gala ancillary events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator Manage all logistics requests, including gathering all vendor details from the Signature Events Manager and Assistant Manager, creating and distributing logistics briefings, and managing day-of logistics questions from various departments across the organization. Manage Printed Materials for Signature events, including creating deadlines, submitting requests, and project managing the delivery (envelopes, menus, all other printed needs) Manage Development staffing for signature events including creating staffing sign ups and managing the staff on-site, answering staff questions. In partnership with the Events Fundraising Coordinator, manage all printing needs relating to guest management, including ticket envelopes and dinner place cards. Donor Benefit Events: Manage all facets of the event process including planning and implementation timelines for small to medium scale benefit events (under 150 guests) Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management: Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Establish invite email lists and maintain accurate guest lists for follow-up communication. Coordinate registration procedures, track RSVPs and process event payments. In partnership with DEVO & Comms teams, develop a comprehensive communication calendar for each benefit event. Collaborate with the Communications team to adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner, and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 1 year experience in event management Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Willingness and ability to regularly participate in evening and weekend events Candidate must be local or willing to relocate to the DMV area. Additional Information This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.
Full Time
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.