Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Government agency experience desired. Examples of acceptable related education fields: Criminal Justice Information Systems, Law Enforcement Technology, Information Technology, Information Security, and Cybersecurity. Examples of acceptable related experience: Criminal Justice Information Systems (CJIS) Compliance, Security Auditing & Risk Assessment, Networking design or maintenance experience, PC hardware network auditing, and policy creation and software support. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Government agency experience desired. Examples of acceptable related education fields: Criminal Justice Information Systems, Law Enforcement Technology, Information Technology, Information Security, and Cybersecurity. Examples of acceptable related experience: Criminal Justice Information Systems (CJIS) Compliance, Security Auditing & Risk Assessment, Networking design or maintenance experience, PC hardware network auditing, and policy creation and software support. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Annual Salary Range: $133,806.40 - $207,417.60 First Review of Applications: June 25, 2025 Expected Start Date: July/August 2025
Description
Role
The Data and AI Manager will oversee SANDAG’s strategy for Artificial Intelligence (AI), Machine Learning (ML), and data while guaranteeing effective data governance, readiness, and security for AI implementation. This position will entail designing AI-driven systems, ensuring adherence to regulations, and promoting innovation through AI technologies. Overview of Business Information & Technology Services (BITS)
The BITS Department provides end-to-end Information Technology (IT) solutions and services, ensuring that technology initiatives align with SANDAG’s goals and operational needs. BITS is responsible for driving the development and implementation of innovative IT solutions, providing information security, managing technology projects, and fostering interdepartmental collaboration. BITS supports the agency's mission of delivering efficient, secure, and modernized services to stakeholders, including internal departments, member agencies, and the public.
Typical Qualifications
Bachelor’s degree with major course work in Computer Science, Data Science, AI, or a related field. A master's degree is desirable. A combination of education and recent work experience may be considered in lieu of the bachelor’s degree
Minimum of seven years of increasingly responsible experience in data governance, data architecture, and AI applications/implementation.
Experience in deploying Generative AI solutions such as Microsoft Copilot, virtual agents, and Gemini.
Demonstrated experience with data privacy regulations (e.g., GDPR, CCPA, CPRA, HIPAA) and industry standards during AI implementation.
Experience with AI/ML/LLM frameworks like TensorFlow, PyTorch, and the OpenAI API.
Benefits
SANDAG offers a complete benefits package to full-time employees including:
Hybrid work options
9/80 flexible work schedule
Pay-for-performance merit increases
Retirement - Defined Benefit Plan with the California Public Employees' Retirement System (CalPERS)
Retirement - 457 Defined Contribution Plan with Voya
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Visit https://www.governmentjobs.com/careers/sandag ? for information and apply. First review June 25, 2025. EOE.
Full-time
Annual Salary Range: $133,806.40 - $207,417.60 First Review of Applications: June 25, 2025 Expected Start Date: July/August 2025
Description
Role
The Data and AI Manager will oversee SANDAG’s strategy for Artificial Intelligence (AI), Machine Learning (ML), and data while guaranteeing effective data governance, readiness, and security for AI implementation. This position will entail designing AI-driven systems, ensuring adherence to regulations, and promoting innovation through AI technologies. Overview of Business Information & Technology Services (BITS)
The BITS Department provides end-to-end Information Technology (IT) solutions and services, ensuring that technology initiatives align with SANDAG’s goals and operational needs. BITS is responsible for driving the development and implementation of innovative IT solutions, providing information security, managing technology projects, and fostering interdepartmental collaboration. BITS supports the agency's mission of delivering efficient, secure, and modernized services to stakeholders, including internal departments, member agencies, and the public.
Typical Qualifications
Bachelor’s degree with major course work in Computer Science, Data Science, AI, or a related field. A master's degree is desirable. A combination of education and recent work experience may be considered in lieu of the bachelor’s degree
Minimum of seven years of increasingly responsible experience in data governance, data architecture, and AI applications/implementation.
Experience in deploying Generative AI solutions such as Microsoft Copilot, virtual agents, and Gemini.
Demonstrated experience with data privacy regulations (e.g., GDPR, CCPA, CPRA, HIPAA) and industry standards during AI implementation.
Experience with AI/ML/LLM frameworks like TensorFlow, PyTorch, and the OpenAI API.
Benefits
SANDAG offers a complete benefits package to full-time employees including:
Hybrid work options
9/80 flexible work schedule
Pay-for-performance merit increases
Retirement - Defined Benefit Plan with the California Public Employees' Retirement System (CalPERS)
Retirement - 457 Defined Contribution Plan with Voya
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Visit https://www.governmentjobs.com/careers/sandag ? for information and apply. First review June 25, 2025. EOE.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $104,600 - $125,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The John F. Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the Human Resources and Information Technology teams. We’re currently searching for an experienced Senior Project Manager, HR to join our team. The ideal candidate should also have experience implementing and project managing HRIS systems (UKG is preferred) and proven ability to strategize and implement high-level program and project initiatives. The Senior Project Manager, HR must have a strong talent for project coordination and delegation and remain at the forefront of industry trends and practices. The Senior Project Manager, HR will be able to motivate and lead teams of diverse individuals with a variety of experience levels and skill sets and ultimately nurture program success from inception to completion to system ownership. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the Kennedy Center’s HRIS business needs in partnership with IT and how software and technology can enable and improve Kennedy Center operations to deliver high quality HRIS solutions. This position requires hands-on experience in all aspects of HRIS program management. The Senior Project Manager, HR must be proficient in building and leading HR organizational applications and systems such as Payroll, Workforce Management, Recruiting, Onboarding, Compensation, Performance Management, and Document Management. The Senior Project Manager, HR will also be expected to: Strategize, implement, and maintain program initiatives that adhere to KC organizational objectives Develop program assessment protocols for evaluation and improvement Maintain organizational standards of satisfaction, quality, and performance Collaborate with teams to define & enforce data hygiene practices Key Responsibilities The Senior Project Manager, HR will be responsible for overseeing and managing the day-to-day operations of the Kennedy Center’s Human Resource Information System (HRIS) powered by the UKG platform, ensuring smooth data management, system updates, user access control, and overall system functionality across all HR functions within the organization; essentially acting as the primary administrator for the UKG HR system. System Implementation and Upgrades - Overseeing the implementation of new UKG features, updates, and system upgrades, ensuring seamless transition and training for users System Administration - Managing user access, security settings, data integrity, and system configurations within the UKG HRIS platform Data Management - Maintaining accurate employee data, including personal details, employment history, performance reviews, benefits selections, and time and attendance records Reporting and Analytics - Generating reports and dashboards to analyze workforce trends, identify insights, and inform strategic HR decisions Troubleshooting - Identifying and resolving system issues, data discrepancies, and user errors within the UKG HRIS User Training - Providing training and support to HR staff on how to effectively utilize the UKG HRIS system features and functionalities Compliance Management - Ensuring the UKG HRIS system adheres to relevant labor laws and regulations regarding data privacy and security Key Qualifications Bachelor’s degree (or equivalent) preferably in a HR business-related field. At least 5-10years of experience in HRIS management. 3+ years’ experience with project management and delivery. Experience working within a highly complex organization as a HRIS manager and enterprise IT environments. Project Management experience preferred Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present data and systems management information to a non-technical audience Strong organizational and multitasking skills Excellent communication, interpersonal, and presentation skills Detail-oriented and able to perform in a high-pressure environment Strong analytical thinking and problem-solving skills Proficiency in Microsoft Office Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $104,600 - $125,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The John F. Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the Human Resources and Information Technology teams. We’re currently searching for an experienced Senior Project Manager, HR to join our team. The ideal candidate should also have experience implementing and project managing HRIS systems (UKG is preferred) and proven ability to strategize and implement high-level program and project initiatives. The Senior Project Manager, HR must have a strong talent for project coordination and delegation and remain at the forefront of industry trends and practices. The Senior Project Manager, HR will be able to motivate and lead teams of diverse individuals with a variety of experience levels and skill sets and ultimately nurture program success from inception to completion to system ownership. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the Kennedy Center’s HRIS business needs in partnership with IT and how software and technology can enable and improve Kennedy Center operations to deliver high quality HRIS solutions. This position requires hands-on experience in all aspects of HRIS program management. The Senior Project Manager, HR must be proficient in building and leading HR organizational applications and systems such as Payroll, Workforce Management, Recruiting, Onboarding, Compensation, Performance Management, and Document Management. The Senior Project Manager, HR will also be expected to: Strategize, implement, and maintain program initiatives that adhere to KC organizational objectives Develop program assessment protocols for evaluation and improvement Maintain organizational standards of satisfaction, quality, and performance Collaborate with teams to define & enforce data hygiene practices Key Responsibilities The Senior Project Manager, HR will be responsible for overseeing and managing the day-to-day operations of the Kennedy Center’s Human Resource Information System (HRIS) powered by the UKG platform, ensuring smooth data management, system updates, user access control, and overall system functionality across all HR functions within the organization; essentially acting as the primary administrator for the UKG HR system. System Implementation and Upgrades - Overseeing the implementation of new UKG features, updates, and system upgrades, ensuring seamless transition and training for users System Administration - Managing user access, security settings, data integrity, and system configurations within the UKG HRIS platform Data Management - Maintaining accurate employee data, including personal details, employment history, performance reviews, benefits selections, and time and attendance records Reporting and Analytics - Generating reports and dashboards to analyze workforce trends, identify insights, and inform strategic HR decisions Troubleshooting - Identifying and resolving system issues, data discrepancies, and user errors within the UKG HRIS User Training - Providing training and support to HR staff on how to effectively utilize the UKG HRIS system features and functionalities Compliance Management - Ensuring the UKG HRIS system adheres to relevant labor laws and regulations regarding data privacy and security Key Qualifications Bachelor’s degree (or equivalent) preferably in a HR business-related field. At least 5-10years of experience in HRIS management. 3+ years’ experience with project management and delivery. Experience working within a highly complex organization as a HRIS manager and enterprise IT environments. Project Management experience preferred Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present data and systems management information to a non-technical audience Strong organizational and multitasking skills Excellent communication, interpersonal, and presentation skills Detail-oriented and able to perform in a high-pressure environment Strong analytical thinking and problem-solving skills Proficiency in Microsoft Office Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
University of California, Berkeley
Berkeley, CA, USA
Change and Engagement Lead (7399U), Berkeley IT - 74956 About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley.
Departmental Overview
The bConnected Email & Collaboration Services team delivers business critical campus-wide services including: email, calendars, videoconferencing, software licensing, and content collaboration services as part of the Productivity & Collaboration Services Department. Productivity & Collaboration Services provides technologies and software to support the overall productivity and collaboration of students, faculty, and staff in their pursuit of the academic and research missions of the university.
Position Summary
In coordination with team members, IT leadership, Offices of Policy, Risk and Privacy, university peers, and vendors, the Change and Engagement Lead will develop and implement change and communication initiatives and projects to support the successful adoption and evolution of IT services and relevant policies within the bConnected Email & Collaboration Services portfolio.
Application Review Date
The First Review Date for this job is: 12/27/2024. For full consideration, please apply by 01/06/2025.
Responsibilities
Leads and directs a wide variety of projects and follows through with all levels of staff and individuals inside and outside the organization.
Develops and coordinates policy or program communications; formulates strategies for education and enforcement.
• Work with IT Policy to coordinate communications about the use of AI across collaboration platforms. • Coordinate with Risk & Compliance to finalize account and content retention practices for collaboration platforms that adhere to latest policies; • Work with IT Policy to update email usage and appropriate use standards including uses of email forwarding and sending of bulk mail.
Leads efforts to conduct highly complex analyses across relevant IT services, their policies and initiatives with specific focus on benchmarking, and measuring service utilization.
• With guidance from manager and director, benchmark IT services as part of on-going service strategy development and engagement with IT Governance.
Collaborates with team members to coordinate the development, implementation and monitoring of IT service metrics and key performance indicators of service improvement projects.
• Coordinate Service Leads to establish standard dashboards to share service metrics to leadership. • Work with the unit's manager to track and report key performance indicators for the team's service improvement projects.
Researches and summarizes for the team and IT leadership best practices in IT service delivery, especially in the areas of email and collaboration, videoconferencing, and software distribution in higher education by leveraging vendor support and documentation, consortia, network of colleagues in peer institutions, and leading educational resources for technology in education such as EDUCAUSE.
Proposes, leads and/or participates on policy, strategy and planning committees and working groups.
• Represent the bConnected team in conversations with IT Policy, IT Security and the Privacy Office in discussing user online activity policies that impact our services. • Represent Berkeley in conversations with vendors and peer universities in discussions on new features that may be impacted or adapted due to Berkeley policy.
Engages in continuous professional development and training and other duties as assigned.
Required Qualifications
• Advanced knowledge of IT Service Management principles and practices. • Strong communication and interpersonal skills to communicate effectively with all levels of employees and influence, both verbally and in writing. • Ability to use discretion and maintain all confidentiality. • Advanced project management skills. • Thorough knowledge of and/or can quickly learn organizational or initiative processes, protocols and procedures. • Ability to manage multiple tasks and projects with demanding timeframes. • Advanced knowledge of applicable policy analysis techniques. • Advanced analytical/problem-solving skills. • General knowledge and skill supporting and using at least one Software as a Service (SaaS) collaboration platform, including: Google Workspace, Microsoft 365, Adobe Creative Cloud, and Zoom Workplace • Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications
• Advanced knowledge and skill managing/supporting Software as a Service (SaaS) collaboration platforms including: Google Workspace, Microsoft 365, Adobe Creative Cloud, and Zoom Workplace. • Experience and skill using Splunk, Looker Studio, or Tableau to create dashboards and data visualizations.
Salary & Benefits
This is a 100% full-time (40 hrs a week) exempt career position, which is paid monthly at an annual rate and is eligible for UC Benefits.
For information on the comprehensive benefits package offered by the University, please visit the University of California's
For information on the comprehensive benefits package offered by the University, please visit the University of California's
For information on the comprehensive benefits package offered by the University, please visit the University of California's
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted annual salary range that the University reasonably expects to pay for this position is $88,900.00 - $126,400.00.
How to Apply
• To apply, please submit your resume and cover letter.
Other Information
• This is not a visa opportunity.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Misconduct
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
https://policy.ucop.edu/doc/4000385/SVSH
https://policy.ucop.edu/doc/1001004/Anti-Discrimination
https://policy.ucop.edu/doc/4000701/AbusiveConduct
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the https://www.eeoc.gov/poster poster.
The https://policy.ucop.edu/doc/4010393/PPSM-20.
The https://policy.ucop.edu/doc/1001004/Anti-Discrimination. Referral Source info
This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee". Then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.
To apply, visit https://apptrkr.com/5981118
Full Time
Change and Engagement Lead (7399U), Berkeley IT - 74956 About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley.
Departmental Overview
The bConnected Email & Collaboration Services team delivers business critical campus-wide services including: email, calendars, videoconferencing, software licensing, and content collaboration services as part of the Productivity & Collaboration Services Department. Productivity & Collaboration Services provides technologies and software to support the overall productivity and collaboration of students, faculty, and staff in their pursuit of the academic and research missions of the university.
Position Summary
In coordination with team members, IT leadership, Offices of Policy, Risk and Privacy, university peers, and vendors, the Change and Engagement Lead will develop and implement change and communication initiatives and projects to support the successful adoption and evolution of IT services and relevant policies within the bConnected Email & Collaboration Services portfolio.
Application Review Date
The First Review Date for this job is: 12/27/2024. For full consideration, please apply by 01/06/2025.
Responsibilities
Leads and directs a wide variety of projects and follows through with all levels of staff and individuals inside and outside the organization.
Develops and coordinates policy or program communications; formulates strategies for education and enforcement.
• Work with IT Policy to coordinate communications about the use of AI across collaboration platforms. • Coordinate with Risk & Compliance to finalize account and content retention practices for collaboration platforms that adhere to latest policies; • Work with IT Policy to update email usage and appropriate use standards including uses of email forwarding and sending of bulk mail.
Leads efforts to conduct highly complex analyses across relevant IT services, their policies and initiatives with specific focus on benchmarking, and measuring service utilization.
• With guidance from manager and director, benchmark IT services as part of on-going service strategy development and engagement with IT Governance.
Collaborates with team members to coordinate the development, implementation and monitoring of IT service metrics and key performance indicators of service improvement projects.
• Coordinate Service Leads to establish standard dashboards to share service metrics to leadership. • Work with the unit's manager to track and report key performance indicators for the team's service improvement projects.
Researches and summarizes for the team and IT leadership best practices in IT service delivery, especially in the areas of email and collaboration, videoconferencing, and software distribution in higher education by leveraging vendor support and documentation, consortia, network of colleagues in peer institutions, and leading educational resources for technology in education such as EDUCAUSE.
Proposes, leads and/or participates on policy, strategy and planning committees and working groups.
• Represent the bConnected team in conversations with IT Policy, IT Security and the Privacy Office in discussing user online activity policies that impact our services. • Represent Berkeley in conversations with vendors and peer universities in discussions on new features that may be impacted or adapted due to Berkeley policy.
Engages in continuous professional development and training and other duties as assigned.
Required Qualifications
• Advanced knowledge of IT Service Management principles and practices. • Strong communication and interpersonal skills to communicate effectively with all levels of employees and influence, both verbally and in writing. • Ability to use discretion and maintain all confidentiality. • Advanced project management skills. • Thorough knowledge of and/or can quickly learn organizational or initiative processes, protocols and procedures. • Ability to manage multiple tasks and projects with demanding timeframes. • Advanced knowledge of applicable policy analysis techniques. • Advanced analytical/problem-solving skills. • General knowledge and skill supporting and using at least one Software as a Service (SaaS) collaboration platform, including: Google Workspace, Microsoft 365, Adobe Creative Cloud, and Zoom Workplace • Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications
• Advanced knowledge and skill managing/supporting Software as a Service (SaaS) collaboration platforms including: Google Workspace, Microsoft 365, Adobe Creative Cloud, and Zoom Workplace. • Experience and skill using Splunk, Looker Studio, or Tableau to create dashboards and data visualizations.
Salary & Benefits
This is a 100% full-time (40 hrs a week) exempt career position, which is paid monthly at an annual rate and is eligible for UC Benefits.
For information on the comprehensive benefits package offered by the University, please visit the University of California's
For information on the comprehensive benefits package offered by the University, please visit the University of California's
For information on the comprehensive benefits package offered by the University, please visit the University of California's
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted annual salary range that the University reasonably expects to pay for this position is $88,900.00 - $126,400.00.
How to Apply
• To apply, please submit your resume and cover letter.
Other Information
• This is not a visa opportunity.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Misconduct
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
https://policy.ucop.edu/doc/4000385/SVSH
https://policy.ucop.edu/doc/1001004/Anti-Discrimination
https://policy.ucop.edu/doc/4000701/AbusiveConduct
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the https://www.eeoc.gov/poster poster.
The https://policy.ucop.edu/doc/4010393/PPSM-20.
The https://policy.ucop.edu/doc/1001004/Anti-Discrimination. Referral Source info
This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee". Then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.
To apply, visit https://apptrkr.com/5981118
