Shuttle Bus Driver (Part-Time)

About The Kennedy Center

“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy

The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. 

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. 

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. 

Pay Details

The pay rate for this position is $21.25/hour as determined by the CBA.

Job Description

The CDL Shuttle Driver part-time position is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the assigned destinations, and to ensure that all activities support the safety and welfare of all passengers. Your primary assigned destination will be a loop between Foggy Bottom Metro stop/GW hospital and the Kennedy Center.  We expect our drivers to be friendly, helpful, and professional at all times, answering any questions they may have. You must have a valid commercial driver’s license (CDL), a clean driving record, and the willingness to work a flexible schedule (mornings, nights, weekends and holidays). Prior shuttle bus driving experience is a plus, but we provide on-the-job training to all new employees.

Key Responsibilities 

• Pick up passengers and transport them to and from the Foggy Bottom Metro stop/GW hospital and the Kennedy Center
• Maintain a friendly and helpful demeanor at all times
• Follow all traffic regulations
• Reliable and punctual attendance is paramount to this position
• Works well with others and is a strong team player
• Greet customers, be responsive and timely with correspondence and problem resolution, display a caring attitude and develop a rapport with all passengers
• Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them
• Assist passengers with general information about the local area
• To work with and without supervision and follow the direction of supervisors when requests are made
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times
• Provide daily transportation for passengers to and from destinations
• Perform pre- and post-inspection activities to ensure proper operating conditions, adherence to Company & DOT standards, and compliance with proper safety and maintenance standards
• Assist passengers when boarding and exiting the vehicle. Ensure the loading and unloading of passengers to and from destinations, to include the operation of specialized equipment for unloading passengers with special needs, (i.e. wheelchair lifts and tie-downs)
• Prepare and submit accident/incident reports in a timely manner
• Perform daily/ routine cleaning and shuttle maintenance activities; maintain a neat and orderly appearance to include assigned uniforms
• Conduct re-fueling activities, to include maintaining assigned fuel usage logs
• Establish and maintain effective communication and working relationships with passengers, co-workers, supervisors, managers, etc.
• Use a two-way radio to interact and communicate professionally with the dispatch office and/or supervisor
• Report accidents, problems, and other required shuttle information (both mechanical and cosmetic) to management in a timely manner
• Keep the shuttle bus secure and follow all safety procedures
• Maintain alertness and be observant of any activity, both authorized and unauthorized, and take appropriate actions
• Adhere to all safety codes and OSHA standards
• Respond to all guest/visitor inquiries and resolve service/ customer discrepancies accordingly in a respectable manner
• Perform other related/ additional duties and tasks as assigned

Key Qualifications 

• High school diploma or GED certificate
• Valid CDL
• Clean driving record
• Flexible schedule