About The Kennedy Center
“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy
The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.
At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.
Why Join Us
We offer a comprehensive range of benefits to all employees including:
Job Description
Candidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business.
The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a senior sales associate, you will use your advanced knowledge of sales, merchandise, performances and the Kennedy Center to provide best-in-class customer service and mentor other staff, creating a memorable experience for guests and exceeding their expectations.
Openers/Closers are responsible for customer service, sales, personalized shopping, replenishing merchandise and restocking displays, opening and closing the shop, mentoring staff and related retail duties in the Gift Shop. Position requires the ability to engage our diverse Gift Shop customer by communicating the features and benefits of our unique merchandise. This position will also provide excellent front-line service by answering questions about and enthusiastically promoting the Kennedy Center.
Qualifications include a strong record of accomplishment exceeding sales goals, mentoring and training staff, high energy level and strong interpersonal skills; enjoy working as part of a team, strong organization skills and ability to multi-task in a fastpaced high-volume sales environment. In addition, interest in our unique products including KC branded and performance merchandise, and jewelry/fashion-related gifts, and an interest in the performing arts, plus previous retail and cash handling experience is desired.
You will use an iPad and web-based POS system to process sales, lookup product information and request needed products for replenishment. You will ensure the Shops are clean and supplies and merchandise are fully stocked, and displays follow visual plano-grams and include informative signage.
You will assume an area of product responsibility and be able to answer questions and relay information to Managers and Buyers about products in your area.
Key Responsibilities
Key Qualifications
The John F. Kennedy Center for the Performing Arts, located on 17 acres overlooking the Potomac River in Washington, D.C., is America's living memorial to President Kennedy as well as the nation's busiest arts facility. The Center, which opened on September 8, 1971, continues its efforts to fulfill President Kennedy's vision by producing and presenting an unmatched variety of theater and musicals, dance and ballet, orchestral, chamber, jazz, popular, world, and folk music, and multimedia performances for all ages. We are the nation???s beacon for the performing arts, engaging artists and audiences around the world to share, inspire, and celebrate the cultural heritage by which a great society is defined and remembered.